2020 BUICK ENVISION infotainment

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Customer Information 335repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company. In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information Service Manuals Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature Owner ’ s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’ s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’ s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an owner ’ s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday – Friday, 8:00 a.m. – 6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Customer Information 339To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner. OnStar If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle ’ s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See OnStar Additional Information
0 342 . Infotainment System If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
OnStar 341Press
= to:
.
Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
.
Give OnStar Turn-by-Turn
Navigation voice commands.
.
Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Q to connect to an
Advisor to:
.
Verify account information or
update contact information.
.
Get driving directions.
.
Receive a Diagnostic check of
the vehicle's key operating
systems.
.
Receive Roadside Assistance.
.
Manage Wi-Fi Settings,
if equipped. Press
> to get a priority connection
to an OnStar Advisor available
24/7 to:
.
Get help for an emergency.
.
Be a Good Samaritan or
respond to an AMBER Alert.
.
Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services Emergency Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
> for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
OnStar 343.
Press
Q to speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
See Radio Frequency Statement
0 335 .
Services for People with
Disabilities Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN) A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Q or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
348 Connected Services
Connected
Services Connected Services Navigation . . . . . . . . . . . . . . . . . . . . 348
Connections . . . . . . . . . . . . . . . . . . 349
Diagnostics . . . . . . . . . . . . . . . . . . . 350
Connected Services Navigation Navigation requires a specific
OnStar or connected service plan.
Press
Q to receive Turn-by-Turn
directions or have them sent to the
vehicle ’ s navigation screen,
if equipped.
Turn-by-Turn Navigation 1. Press
Q to connect to an
Advisor.
2. Request directions to be
downloaded to the vehicle.
3. Follow the voice-guided
commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
= to open the OnStar app on the infotainment
display. For other vehicles press
=as follows.
Cancel Route
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Cancel route. ” System
responds: “ Do you want to
cancel directions? ”
3. Say “ Yes. ” System responds:
“ OK, request completed, thank
you, goodbye. ”
Route Preview
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Route preview. ” System
responds with the next three
maneuvers.
Repeat
1. Press
= . System responds:
“ OnStar ready, ” then a tone.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Connected Services 3492. Say “ Repeat. ” System
responds with the last direction
given, then responds with
“ OnStar ready, ” then a tone.
Get My Destination
1. Press
= . System responds:
“ OnStar ready, ” then a tone.
2. Say “ Get my destination. ”
System responds with the
address and distance to the
destination, then responds with
“ OnStar ready, ” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle ’ s navigation screen,
if equipped.
Press
Q , then ask the Advisor to
download directions to the vehicle ’ s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
.
Change the default name of
the SSID (Service Set Identifier).
This is your network ’ s name
that is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot
information, press
= to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or
password, press
Q or call
1-888-4ONSTAR to connect
with an Advisor. On some

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Index 353Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 300
Interior Care . . . . . . . . . . . . . . . . . . 304
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 153
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cluster, Instrument . . . . . . . . . . . . . 105
Collision Damage Repair . . . . . . . 333
Compact Spare Tire . . . . . . . . . . . . 292
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 87
Compass . . . . . . . . . . . . . . . . . . . . . . . . 98
Connected Services
Connections . . . . . . . . . . . . . . . . . . 349
Diagnostics . . . . . . . . . . . . . . . . . . . 350
Navigation . . . . . . . . . . . . . . . . . . . . 348
Connections
Connected Services . . . . . . . . . . 349
Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 188
Control of a Vehicle . . . . . . . . . . . . . 163
Convenience Net . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . 27
Coolant
Engine Temperature Gauge . . . 111 Coolant (cont'd)
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 120
Cooling . . . . . . . . . . . . . . . . . . . . 153, 156
Cooling System . . . . . . . . . . . . . . . . . 243
Courtesy Lamps . . . . . . . . . . . . . . . . 149
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 332
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Cruise Control . . . . . . . . . . . . . . . . . . 190
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . 192
Cupholders . . . . . . . . . . . . . . . . . . . . . . 87
Customer Assistance . . . . . . . . . . . 329
Offices . . . . . . . . . . . . . . . . . . . . . . . . 328
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 329
Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 335
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 326
Cybersecurity . . . . . . . . . . . . . . . . . . . 338
D
Damage Repair, Collision . . . . . . . 333
Danger, Warning, and Caution . . . . 3 Data Collection
Infotainment System . . . . . . . . . . 339
OnStar . . . . . . . . . . . . . . . . . . . . . . . 339
Data Recorders, Event . . . . . . . . . 338
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 146
Defensive Driving . . . . . . . . . . . . . . . 163
Delayed Locking . . . . . . . . . . . . . . . . . 18
Diagnostics
Connected Services . . . . . . . . . . 350
Distracted Driving . . . . . . . . . . . . . . . 162
Dome Lamps . . . . . . . . . . . . . . . . . . . 149
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 123
Delayed Locking . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . 325
Drive Systems
All-Wheel Drive . . . . . . . . . . 185, 252
Driver Assistance Systems . . . . . 200
Driver Behavior . . . . . . . . . . . . . . . . . 161
Driver Information
Center (DIC) . . . . . . . . . . . . . 123, 126
Driving
Assistance Systems . . . . . . . . . . 207
Better Fuel Economy . . . . . . . . . 162

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
356 Index How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 46
HVAC . . . . . . . . . . . . . . . . . . . . . . 153, 156
I Ignition Positions . . . . . . . . . . . . . . . 174
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 26
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 68
Information
Publication Ordering . . . . . . . . . . 335
Infotainment . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . 339
Instrument Cluster . . . . . . . . . . . . . . 105
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 293
K Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 L Labeling, Tire Sidewall . . . . . . . . . . 267
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 149
Daytime Running (DRL) . . . . . . 146
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 149
Exterior Controls . . . . . . . . . . . . . . 144
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 146
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 151
License Plate . . . . . . . . . . . . . . . . . 256
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . .115
On Reminder . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . 149
Lane Change Alert (LCA) . . . . . . . 211
Lane Keep Assist (LKA) . . . . . . . . 213
Lane Keep Assist Light . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . 48
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 81
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 73
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 150 Lighting (cont'd)
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Illumination Control . . . . . . . . . . . 149
Lights
Airbag Readiness . . . . . . . . . . . . . .113
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .118
Brake System Warning . . . . . . . .117
Charging System . . . . . . . . . . . . . .115
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Cruise Control . . . . . . . . . . . . . . . . 123
Door Ajar . . . . . . . . . . . . . . . . . . . . . 123
Electric Parking Brake . . . . . . . . .117
Engine Coolant
Temperature Warning . . . . . . . 120
Engine Oil Pressure . . . . . . . . . . 121
Flash-to-Pass . . . . . . . . . . . . . . . . . 146
Front Fog Lamp . . . . . . . . . . . . . . 122
High-Beam On . . . . . . . . . . . . . . . . 122
High/Low Beam Changer . . . . . 146
Lane Keep Assist . . . . . . . . . . . . . .119
Low Fuel Warning . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . .113
Security . . . . . . . . . . . . . . . . . . . . . . 122
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . .118
StabiliTrak OFF . . . . . . . . . . . . . . . 120