2020 BUICK ENCORE display

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
230 Vehicle Care
possible to view the tire pressure
levels. For additional information
and details about the DIC operation
and displays, seeDriver Information
Center (DIC) 0110.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the
air pressure is getting low and
needs to be inflated to the proper
pressure.
A Tire and Loading Information label
shows the size of the original
equipment tires and the correct
inflation pressure for the tires when
they are cold. See Vehicle Load
Limits 0147, for an example of the
Tire and Loading Information label
and its location. Also see Tire
Pressure 0227.
The TPMS can warn about a low
tire pressure condition, but it does
not replace normal tire
maintenance. See Tire Inspection
0 232, Tire Rotation 0232, and
Tires 0220.Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light,
defined above, flashes for about
one minute and then stays on for
the remainder of the ignition cycle.
A DIC warning message may also
display. The malfunction light and
DIC warning message, if equipped,
come on at each ignition cycle until the problem is corrected. Some of
the conditions that can cause these
to come on are:
.
One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and the DIC message,
if equipped, should go off after
the road tire is replaced and the
sensor matching process is
performed successfully. See
"TPMS Sensor Matching
Process" later in this section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message, if equipped, should go
off after successfully completing
the sensor matching process.
See "TPMS Sensor Matching
Process" later in this section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message, if equipped, should go
off when the TPMS sensors are

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
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Vehicle Care 231
installed and the sensor
matching process is performed
successfully. See your dealer for
service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0234.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message,
if equipped, come on and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message, if equipped, should go off
at the next ignition cycle. The
sensors are matched to the tire/
wheel positions, using a TPMS
relearn tool, in the following order:
driver side front tire, passenger side
front tire, passenger side rear tire,
and driver side rear. See your
dealer for service or to purchase a
relearn tool. A TPMS relearn tool
can also be purchased. See Tire
Pressure Monitor Sensor Activation
Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 151.
3. Use the MENU button to select the Vehicle Information Menu
(Menu 2) in the Driver
Information Center (DIC).
4. Use the thumbwheel (or up and down arrows) to scroll to the
Tire Pressure Menu Item
screen.
5. Press and hold the SET/CLR button to begin the sensor
matching process.
A message requesting
acceptance of the process may
display.
6. If requested, press the SET/ CLR button again to confirm
the selection.
The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE LEARN or

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
232 Vehicle Care
TIRE LEARNING ACTIVE
message displays on the DIC
screen.
7. Start with the driver side front tire.
8. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
9. Proceed to the passenger side front tire, and repeat the
procedure in Step 8.
10. Proceed to the passenger side rear tire, and repeat the
procedure in Step 8.
11. Proceed to the driver side rear tire, and repeat the procedure
in Step 8. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARN or TIRE LEARNING ACTIVE
message on the DIC display
screen goes off.
12. Turn the vehicle off.
13. Set all four tires to the recommended air pressure
level as indicated on the Tire
and Loading Information label.
Tire Inspection
We recommend that the tires,
including the spare tire, if the
vehicle has one, be inspected
for signs of wear or damage at
least once a month.
Replace the tire if:
.The indicators at three or
more places around the tire
can be seen.
.There is cord or fabric
showing through the tire's
rubber.
.The tread or sidewall is
cracked, cut, or snagged
deep enough to show cord or
fabric.
.The tire has a bump, bulge,
or split.
.The tire has a puncture, cut,
or other damage that cannot
be repaired well because of
the size or location of the
damage.
Tire Rotation
Tires should be rotated every
12 000 km (7,500 mi). See
Maintenance Schedule 0263.
Tires are rotated to achieve a
more uniform wear for all tires.
The first rotation is the most
important.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
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258 Vehicle Care
3. Start on the outside edge of thesoil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Service and Maintenance 263
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0192.
Once a Month
. Check the tire inflation
pressures. See Tire Pressure
0 227.
. Inspect the tires for wear. See
Tire Inspection 0232.
. Check the windshield washer
fluid level. See Washer Fluid
0 201.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON DIC message displays, have
the engine oil and filter changed
within the next 1 000 km/600 mi.
If driven under the best conditions,
the engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0194.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0232. .
Check engine oil level and oil
life percentage. If needed,
change engine oil and filter,
and reset oil life system. See
Engine Oil 0192 and
Engine Oil Life System 0194.
. Inspect the engine air cleaner
filter. See Engine Air Cleaner/
Filter 0196.
. Check engine coolant level. See
Cooling System 0197.
. Check windshield washer fluid
level. See Washer Fluid 0201.
. Check tire inflation pressures.
See Tire Pressure 0227.
. Inspect tire wear. See Tire
Inspection 0232.
. Visually check for fluid leaks.
. Inspect brake system. See
Exterior Care 0252.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
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OnStar 293
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 293
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 294
Security . . . . . . . . . . . . . . . . . . . . . . 295
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 295
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Qtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
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296 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 289.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
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Connected Services 299
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 299
Connections . . . . . . . . . . . . . . . . . . 300
Diagnostics . . . . . . . . . . . . . . . . . . . 301
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the
OnStar app on the infotainment
display. For other vehicles press
=
as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.