Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
270 Service and Maintenance
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns. Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.
Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed. Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.
Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Service and Maintenance 271
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, seeInterior Care 0256 and
Exterior Care 0252.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear. .
Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed. Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
.
Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and
replace them when needed.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
284 Customer Information
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws. .
Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required. Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
302 Index
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 188
Accessory Power . . . . . . . . . . . . . . . 156
Add-On Electrical Equipment . . . 185
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 295
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 269
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 32
Air Cleaner/Filter, Engine . . . . . . . 196
Air Conditioning . . . . . . . . . . . 130, 132
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 136
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 136
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 135
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 55
Passenger Sensing System . . . . 56
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 54
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 55 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 53
Where Are the Airbags? . . . . . . . . 52
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 61
Passenger Status Indicator . . . 100
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 60
System Check . . . . . . . . . . . . . . . . . . 50
Alarm Vehicle Security . . . . . . . . . . . . . . . . 20
Alert Side Blind Zone (SBZA) . . . . . . 176
All-Season Tires . . . . . . . . . . . . . . . . 221
All-Wheel Drive . . . . . . . . . . . . 163, 204
Antilock Brake System (ABS) . . . 163 Warning Light . . . . . . . . . . . . . . . . . 105
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 252
Interior . . . . . . . . . . . . . . . . . . . . . . . . 256
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 36
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 42
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 283
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2020 - CRC - 10/7/19
Index 303
AutomaticDoor Locks . . . . . . . . . . . . . . . . . . . . . 18
Headlamp System . . . . . . . . . . . . 124
Transmission . . . . . . . . . . . . . . . . . 160
Transmission Fluid . . . . . . . . . . . 195
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 162
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 205
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 128
Power Protection . . . . . . . . . . . . . 128
Battery - North America . . . . 204, 245
Blade Replacement, Wiper . . . . . 206
Brake System Warning Light . . . . . . . . 105
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Antilock . . . . . . . . . . . . . . . . . . . . . . . 163
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 164
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Parking . . . . . . . . . . . . . . . . . . . . . . . 164
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 141
Break-In, New Vehicle . . . . . . . . . . 151
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 209 Bulb Replacement (cont'd)
Headlamp Aiming . . . . . . . . . . . . . 208
Headlamps . . . . . . . . . . . . . . . . . . . 209
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 209
License Plate Lamps . . . . . . . . . 212
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 210
Buying New Tires . . . . . . . . . . . . . . . 234
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 92
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 188
California Proposition
65 Warning . . . . . . . . . .187, 204, 245, Back Cover
Camera
Rear Vision (RVC) . . . . . . . . . . . . 171
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 276
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 159 Carbon Monoxide (cont'd)
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 19
Winter Driving . . . . . . . . . . . . . . . . 145
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Management System . . . . . . . . . . . 85
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 84
Chains, Tire . . . . . . . . . . . . . . . . . . . . 239
Charging System Light . . . . . . . . . 101
Check Engine Light
(Malfunction
Indicator) . . . . . . . . . . . . . . . 101, 103
Child Restraints Infants and Young Children . . . . . 64
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 70
Older Children . . . . . . . . . . . . . . . . . . 63
Securing . . . . . . . . . . . . . . . . . . . . 78, 80
Systems . . . . . . . . . . . . . . . . . . . . . . . . 67
Circuit Breakers . . . . . . . . . . . . . . . . 213
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 252
Interior Care . . . . . . . . . . . . . . . . . . 256
Climate Control Systems . . . . . . . 130
Air Conditioning . . . . . . . . . . . . . . 130
Dual Automatic . . . . . . . . . . . . . . . 132
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2020 - CRC - 10/7/19
Index 309
PrivacyVehicle Data Recording . . . . . . . 290
Program Courtesy Transportation . . . . . . 285
Prohibited Fuels . . . . . . . . . . . . . . . . 180
Proposition 65 Warning,
California . . . . . . . . . . . .187, 204, 245,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 288
R
Radio Frequency Statement . . . . 289
Reading Lamps . . . . . . . . . . . . . . . . . 127
Rear Seat Armrest . . . . . . . . . . . . . . . 42
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 38
Rear Vision Camera (RVC) . . . . . 171
Rear Window Washer/Wiper . . . . . 91
Rearview Mirrors . . . . . . . . . . . . . . . . 24Automatic Dimming . . . . . . . . . . . . . 24
Reclining Seatbacks . . . . . . . . . . . . . 32
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 272
Records Maintenance . . . . . . . . . . . . . . . . . . 274 Recreational Vehicle Towing . . . . 249
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 282
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 62
Maintenance . . . . . . . . . . . . . . . . . . 273
Replacing Airbag System . . . . . . . . 62
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 77
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 50
Reporting Safety Defects Canadian Government . . . . . . . . 290
General Motors . . . . . . . . . . . . . . . 290
U.S. Government . . . . . . . . . . . . . 289
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 68
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 156
Reverse Tilt Mirrors . . . . . . . . . . . . . . 23
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 144
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 283 Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 27
Roof Rack System . . . . . . . . . . . . . . . 86
Rotation, Tires . . . . . . . . . . . . . . . . . . 232
Routing, Engine Drive Belt . . . . . . 278
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 159
S
Safety Defects Reporting
Canadian Government . . . . . . . . 290
General Motors . . . . . . . . . . . . . . . 290
U.S. Government . . . . . . . . . . . . . 289
Safety Locks . . . . . . . . . . . . . . . . . . . . . 19
Safety System Check . . . . . . . . . . . . 49
Scheduling Appointments . . . . . . . 284
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 42 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Extender . . . . . . . . . . . . . . . . . . . . . . . . 49
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 43
Lap-Shoulder Belt . . . . . . . . . . . . . . 45
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 50
Use During Pregnancy . . . . . . . . . . 48
Seats
Adjustment, Front . . . . . . . . . . . . . . . 31
Folding Seatback . . . . . . . . . . . . . . . 37
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2020 - CRC - 10/7/19
Index 311
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 97
TaillampsBulb Replacement . . . . . . . . . . . . 210
Text Telephone (TTY) Users . . . . 282
Theft-Deterrent Systems . . . . . . . . . 21
Immobilizer . . . . . . . . . . . . . . . . . . . . . 21
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 All-Season . . . . . . . . . . . . . . . . . . . . 221
Buying New Tires . . . . . . . . . . . . . 234
Chains . . . . . . . . . . . . . . . . . . . . . . . . 239
Changing . . . . . . . . . . . . . . . . . . . . . 240
Compact Spare . . . . . . . . . . . . . . . 244
Designations . . . . . . . . . . . . . . . . . 224
Different Size . . . . . . . . . . . . . . . . . 236
If a Tire Goes Flat . . . . . . . . . . . . 239
Inspection . . . . . . . . . . . . . . . . . . . . 232
Pressure . . . . . . . . . . . . . . . . . . . . . . 227
Pressure Light . . . . . . . . . . . . . . . . 107
Pressure Monitor Operation . . 229
Pressure Monitor System . . . . . 228
Rotation . . . . . . . . . . . . . . . . . . . . . . 232
Sidewall Labeling . . . . . . . . . . . . . 222
Terminology and Definitions . . 224
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 236 Tires (cont'd)
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 238
Wheel Replacement . . . . . . . . . . 238
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 233
Winter . . . . . . . . . . . . . . . . . . . . . . . . 221
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 179
Towing General Information . . . . . . . . . . 184
Recreational Vehicle . . . . . . . . . . 249
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 248
Traction Control System(TCS)/StabiliTrak Light . . . . . . 107
Off Light . . . . . . . . . . . . . . . . . . . . . . 106
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 165
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 160
Fluid, Automatic . . . . . . . . . . . . . . 195
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 285
Trip Odometer . . . . . . . . . . . . . . . . . . . 97
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 125
Turn Signal Bulb Replacement . . . . . . . . . . . . 210
U
Underseat Storage . . . . . . . . . . . . . . 84
Uniform Tire Quality Grading . . . 236
Universal Remote System . . . . . . 119Operation . . . . . . . . . . . . . . . . . . . . . 122
Programming . . . . . . . . . . . . . . . . . .119
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 20
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 141
Design . . . . . . . . . . . . . . . . . . . . . . . . 139
Identification Number (VIN) . . . 275
Load Limits . . . . . . . . . . . . . . . . . . . 147
Messages . . . . . . . . . . . . . . . . . . . . .112
Personalization . . . . . . . . . . . . . . . .113
Remote Start . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . 20
Speed Messages . . . . . . . . . . . . . .113
Towing . . . . . . . . . . . . . . . . . . . . . . . . 248
Vehicle Ahead Indicator . . . . . . . . 106
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 227
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 290
Ventilation, Air . . . . . . . . . . . . . . . . . . 135
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
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312 Index
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
W
WarningBrake System Light . . . . . . . . . . . 105
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 178
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . 94
Warnings Hazard Flashers . . . . . . . . . . . . . . 125
Washer Fluid . . . . . . . . . . . . . . . . . . . 201
Wheels
Alignment and Tire Balance . . 238
Different Size . . . . . . . . . . . . . . . . . 236
Replacement . . . . . . . . . . . . . . . . . 238
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Where to Put the Restraint . . . . . . 68
Windows . . . . . . . . . . . . . . . . . . . . . . . . 24 Power . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Windshield Replacement . . . . . . . . . . . . . . . . . 207
Wiper/Washer . . . . . . . . . . . . . . . . . . 89 Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 145
Winter Tires . . . . . . . . . . . . . . . . . . . . 221
Wiper Blade Replacement . . . . . . 206
Wipers Rear Washer . . . . . . . . . . . . . . . . . . . 91