Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
158 Driving and Operating
3. Remove the cover on theconsole.
4. Insert and push the key intothe slot. 5. Move the shift lever out of
P (Park). If P (Park) is selected
again after the key is removed
from the slot, the shift lever will
be locked again.
6. Remove the key from the slot.
7. Close the cover.
8. Have the cause of the problem fixed by your dealer.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running,
be sure it will not move and there is
adequate ventilation.
See Shifting Into Park 0156 and
Engine Exhaust 0159.
If the vehicle is left parked and
running with the RKE transmitter
outside the vehicle, it will continue
to run for up to half an hour.
If the vehicle is left parked and
running with the RKE transmitter
inside the vehicle, it will continue to
run for up to an hour.
The vehicle could turn off sooner if it
is parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is
taken out of P (Park) while it is
running.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
188 Vehicle Care
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material–special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 061.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner ’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 288.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 060.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
256 Vehicle Care
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinges, unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
all cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
272 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See Cooling System 0197.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity
grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil
0 192.
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 89021668, in
Canada 89021674) or lubricant meeting requirements of NLGI #2,
Category LB or GC-LB.
Hydraulic Brake System DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in Canada 19299571).
Key Lock Cylinders, Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent.
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
294 OnStar
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems. .
Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
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Connected Services 301
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Index 307
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 222
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 126
Daytime Running (DRL) . . . . . . 124
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 126
Exterior Controls . . . . . . . . . . . . . . 123
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 128
Front Fog . . . . . . . . . . . . . . . . . . . . . 126
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 209
License Plate . . . . . . . . . . . . . . . . . 212
Malfunction Indicator (Check Engine) . . . . . . . . 101, 103
On Reminder . . . . . . . . . . . . . . . . . 109
Reading . . . . . . . . . . . . . . . . . . . . . . 127
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 178
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . 45 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 77
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 70
LED Lighting . . . . . . . . . . . . . . . . . . . . 209
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 127
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Illumination Control . . . . . . . . . . . 126
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Lights Airbag Readiness . . . . . . . . . . . . . . . 99
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 105
Brake System Warning . . . . . . . 105
Charging System . . . . . . . . . . . . . 101
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . 101, 103
Cruise Control . . . . . . . . . . . . . . . . 109
Door Ajar . . . . . . . . . . . . . . . . . . . . . 109
Engine Oil Pressure . . . . . . . . . . 107
Flash-to-Pass . . . . . . . . . . . . . . . . . 124
Front Fog Lamp . . . . . . . . . . . . . . 109
High-Beam On . . . . . . . . . . . . . . . . 108
High/Low Beam Changer . . . . . 123 Lights (cont'd)
Immobilizer . . . . . . . . . . . . . . . . . . . 108
Lane Departure Warning . . . . . . 106
Low Fuel Warning . . . . . . . . . . . . 108
Seat Belt Reminders . . . . . . . . . . . . 99
StabiliTrak OFF . . . . . . . . . . . . . . . 106
Tire Pressure . . . . . . . . . . . . . . . . . 107
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 107
Traction Off . . . . . . . . . . . . . . . . . . . 106
Locks Automatic Door . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . 18
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . 18
Power Door . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loss of Control . . . . . . . . . . . . . . . . . 143
Low Fuel Warning Light . . . . . . . . . 108
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment . . . . . . . . . . . . . . 32 Front Seats . . . . . . . . . . . . . . . . . . . . . 32
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 274
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Index 309
PrivacyVehicle Data Recording . . . . . . . 290
Program Courtesy Transportation . . . . . . 285
Prohibited Fuels . . . . . . . . . . . . . . . . 180
Proposition 65 Warning,
California . . . . . . . . . . . .187, 204, 245,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 288
R
Radio Frequency Statement . . . . 289
Reading Lamps . . . . . . . . . . . . . . . . . 127
Rear Seat Armrest . . . . . . . . . . . . . . . 42
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 38
Rear Vision Camera (RVC) . . . . . 171
Rear Window Washer/Wiper . . . . . 91
Rearview Mirrors . . . . . . . . . . . . . . . . 24Automatic Dimming . . . . . . . . . . . . . 24
Reclining Seatbacks . . . . . . . . . . . . . 32
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 272
Records Maintenance . . . . . . . . . . . . . . . . . . 274 Recreational Vehicle Towing . . . . 249
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 282
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 62
Maintenance . . . . . . . . . . . . . . . . . . 273
Replacing Airbag System . . . . . . . . 62
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 77
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 50
Reporting Safety Defects Canadian Government . . . . . . . . 290
General Motors . . . . . . . . . . . . . . . 290
U.S. Government . . . . . . . . . . . . . 289
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 68
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 156
Reverse Tilt Mirrors . . . . . . . . . . . . . . 23
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 144
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 283 Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 27
Roof Rack System . . . . . . . . . . . . . . . 86
Rotation, Tires . . . . . . . . . . . . . . . . . . 232
Routing, Engine Drive Belt . . . . . . 278
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 159
S
Safety Defects Reporting
Canadian Government . . . . . . . . 290
General Motors . . . . . . . . . . . . . . . 290
U.S. Government . . . . . . . . . . . . . 289
Safety Locks . . . . . . . . . . . . . . . . . . . . . 19
Safety System Check . . . . . . . . . . . . 49
Scheduling Appointments . . . . . . . 284
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 42 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Extender . . . . . . . . . . . . . . . . . . . . . . . . 49
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 43
Lap-Shoulder Belt . . . . . . . . . . . . . . 45
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 50
Use During Pregnancy . . . . . . . . . . 48
Seats
Adjustment, Front . . . . . . . . . . . . . . . 31
Folding Seatback . . . . . . . . . . . . . . . 37