2020 BUICK ENCORE remote start
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Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 189
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 015.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0274.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.
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OnStar 295
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
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OnStar 297
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0185. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
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Connected Services 301
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.
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Index 309
PrivacyVehicle Data Recording . . . . . . . 290
Program Courtesy Transportation . . . . . . 285
Prohibited Fuels . . . . . . . . . . . . . . . . 180
Proposition 65 Warning,
California . . . . . . . . . . . .187, 204, 245,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 288
R
Radio Frequency Statement . . . . 289
Reading Lamps . . . . . . . . . . . . . . . . . 127
Rear Seat Armrest . . . . . . . . . . . . . . . 42
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 38
Rear Vision Camera (RVC) . . . . . 171
Rear Window Washer/Wiper . . . . . 91
Rearview Mirrors . . . . . . . . . . . . . . . . 24Automatic Dimming . . . . . . . . . . . . . 24
Reclining Seatbacks . . . . . . . . . . . . . 32
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 272
Records Maintenance . . . . . . . . . . . . . . . . . . 274 Recreational Vehicle Towing . . . . 249
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 282
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 62
Maintenance . . . . . . . . . . . . . . . . . . 273
Replacing Airbag System . . . . . . . . 62
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 77
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 50
Reporting Safety Defects Canadian Government . . . . . . . . 290
General Motors . . . . . . . . . . . . . . . 290
U.S. Government . . . . . . . . . . . . . 289
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 68
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 156
Reverse Tilt Mirrors . . . . . . . . . . . . . . 23
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 144
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 283 Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 27
Roof Rack System . . . . . . . . . . . . . . . 86
Rotation, Tires . . . . . . . . . . . . . . . . . . 232
Routing, Engine Drive Belt . . . . . . 278
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 159
S
Safety Defects Reporting
Canadian Government . . . . . . . . 290
General Motors . . . . . . . . . . . . . . . 290
U.S. Government . . . . . . . . . . . . . 289
Safety Locks . . . . . . . . . . . . . . . . . . . . . 19
Safety System Check . . . . . . . . . . . . 49
Scheduling Appointments . . . . . . . 284
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 42 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Extender . . . . . . . . . . . . . . . . . . . . . . . . 49
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 43
Lap-Shoulder Belt . . . . . . . . . . . . . . 45
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 50
Use During Pregnancy . . . . . . . . . . 48
Seats
Adjustment, Front . . . . . . . . . . . . . . . 31
Folding Seatback . . . . . . . . . . . . . . . 37
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310 Index
Seats (cont'd)Head Restraints . . . . . . . . . . . . . . . . 30
Heated Front . . . . . . . . . . . . . . . . . . . 36
Lumbar Adjustment, Front . . . . . . 32
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Adjustment, Front . . . . . . . 32
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Reclining Seatbacks . . . . . . . . . . . . 32
Underseat Storage . . . . . . . . . . . . . 84
Securing Child Restraints . . . . 78, 80
Security OnStar . . . . . . . . . . . . . . . . . . . . . . . 295
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 20
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 20
Service . . . . . . . . . . . . . . . . . . . . . . . . . 136 Accessories and
Modifications . . . . . . . . . . . . . . . . 188
Climate Control System . . . . . . . 130
Doing Your Own Work . . . . . . . . 188
Maintenance Records . . . . . . . . 274
Maintenance, General Information . . . . . . . . . . . . . . . . . . 261
Parts Identification . . . . . . . . . . . . 275
Scheduling Appointments . . . . . 284
Services Special Application . . . . . . . . . . . 268
Servicing the Airbag . . . . . . . . . . . . . 60 Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 205
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 156
Out of Park . . . . . . . . . . . . . . . . . . . 157
Side Blind Zone Alert (SBZA) . . . 176
Sidemarker
Bulb Replacement . . . . . . . . . . . . 210
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 125
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 244
Special Application Services . . . . 268
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 276
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 106
Start Assist, Hill . . . . . . . . . . . . . . . . . 164
Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 204
Starting the Engine . . . . . . . . . . . . . 153
Steering . . . . . . . . . . . . . . . . . . . . . . . . 142 Heated Wheel . . . . . . . . . . . . . . . . . . 89
Wheel Adjustment . . . . . . . . . . . . . . 89
Wheel Controls . . . . . . . . . . . . . . . . . 89 Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . . . 210
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 85
Cargo Management System . . . . 85
Center Console . . . . . . . . . . . . . . . . . 84
Convenience Net . . . . . . . . . . . . . . . 86
Glove Box . . . . . . . . . . . . . . . . . . . . . . 83
Instrument Panel . . . . . . . . . . . . . . . 83
Roof Rack System . . . . . . . . . . . . . . 86
Underseat . . . . . . . . . . . . . . . . . . . . . . 84
Storage Compartments . . . . . . . . . . 83
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 146
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 26
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 174
Infotainment . . . . . . . . . . . . . 129, 292
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 86
Systems Driver Assistance . . . . . . . . . . . . . 169
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Index 311
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 97
TaillampsBulb Replacement . . . . . . . . . . . . 210
Text Telephone (TTY) Users . . . . 282
Theft-Deterrent Systems . . . . . . . . . 21
Immobilizer . . . . . . . . . . . . . . . . . . . . . 21
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 All-Season . . . . . . . . . . . . . . . . . . . . 221
Buying New Tires . . . . . . . . . . . . . 234
Chains . . . . . . . . . . . . . . . . . . . . . . . . 239
Changing . . . . . . . . . . . . . . . . . . . . . 240
Compact Spare . . . . . . . . . . . . . . . 244
Designations . . . . . . . . . . . . . . . . . 224
Different Size . . . . . . . . . . . . . . . . . 236
If a Tire Goes Flat . . . . . . . . . . . . 239
Inspection . . . . . . . . . . . . . . . . . . . . 232
Pressure . . . . . . . . . . . . . . . . . . . . . . 227
Pressure Light . . . . . . . . . . . . . . . . 107
Pressure Monitor Operation . . 229
Pressure Monitor System . . . . . 228
Rotation . . . . . . . . . . . . . . . . . . . . . . 232
Sidewall Labeling . . . . . . . . . . . . . 222
Terminology and Definitions . . 224
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 236 Tires (cont'd)
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 238
Wheel Replacement . . . . . . . . . . 238
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 233
Winter . . . . . . . . . . . . . . . . . . . . . . . . 221
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 179
Towing General Information . . . . . . . . . . 184
Recreational Vehicle . . . . . . . . . . 249
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 248
Traction Control System(TCS)/StabiliTrak Light . . . . . . 107
Off Light . . . . . . . . . . . . . . . . . . . . . . 106
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 165
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 160
Fluid, Automatic . . . . . . . . . . . . . . 195
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 285
Trip Odometer . . . . . . . . . . . . . . . . . . . 97
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 125
Turn Signal Bulb Replacement . . . . . . . . . . . . 210
U
Underseat Storage . . . . . . . . . . . . . . 84
Uniform Tire Quality Grading . . . 236
Universal Remote System . . . . . . 119Operation . . . . . . . . . . . . . . . . . . . . . 122
Programming . . . . . . . . . . . . . . . . . .119
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 20
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 141
Design . . . . . . . . . . . . . . . . . . . . . . . . 139
Identification Number (VIN) . . . 275
Load Limits . . . . . . . . . . . . . . . . . . . 147
Messages . . . . . . . . . . . . . . . . . . . . .112
Personalization . . . . . . . . . . . . . . . .113
Remote Start . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . 20
Speed Messages . . . . . . . . . . . . . .113
Towing . . . . . . . . . . . . . . . . . . . . . . . . 248
Vehicle Ahead Indicator . . . . . . . . 106
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 227
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 290
Ventilation, Air . . . . . . . . . . . . . . . . . . 135