2020 BUICK ENCORE maintenance schedule

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Service and Maintenance 267
Maintenance Schedule
Additional Required
Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Change automatic transmission fluid.@@@
Replace spark plugs. Inspect spark plug wires
and/or boots.@ @
Change rear axle fluid, if equipped with AWD. (4)@ @
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas
struts. (9)@@
Replace air conditioning desiccant. (10)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
268 Service and Maintenance
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0196.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced.
(5)
Or every five years, whichever
comes first. See Cooling System
0 197.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0203.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0206.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s)0207.
(10) Replace air conditioning
desiccant every seven years.Special Application
Services
. Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 252.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
274 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
282 Customer Information
All Overseas Locations
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows access to videos, articles,
and vehicle health specific to your
Buick as well as your OnStar
Account information all in one place.Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 275.
H:Compare and shop for Buick
and OnStar plans and services.
View GM Card and SiriusXM
information (if equipped).
F: Chat with online help
representatives. See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
mybuick.ca
Visit the Buick Owner Centre at
mybuick.ca (English) or my.buick.ca
(French) to access similar benefits
to the U.S. site.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
288 Customer Information
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Connected Services 301
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
308 Index
Maintenance and CareAdditional . . . . . . . . . . . . . . . . . . . . . 269
Maintenance Schedule . . . . . . . . . 263 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 272
Malfunction Indicator Lamp . . . . . . . . . . . 101, 103
Manual Mode . . . . . . . . . . . . . . . . . . . 162
Memory Seats . . . . . . . . . . . . . . . . . . . 34
Messages Engine Power . . . . . . . . . . . . . . . . .113
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .112
Vehicle Speed . . . . . . . . . . . . . . . . .113
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 24
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 22
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 23
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 23
Manual Rearview . . . . . . . . . . . . . . . 24
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Tilt in Reverse . . . . . . . . . . . . . . . . . . 23
Mirrors, Interior Rearview . . . . . . . . 24
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 228N
Navigation
Connected Services . . . . . . . . . . 299
Net, Convenience . . . . . . . . . . . . . . . 86
New Vehicle Break-In . . . . . . . . . . . 151
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 96 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 143
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 192
Engine Oil Life System . . . . . . . 194
Pressure Light . . . . . . . . . . . . . . . . 107
Older Children, Restraints . . . . . . . 63
Online Owner Center . . . . . . . . . . . 282
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 292
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 295
OnStar Emergency . . . . . . . . . . . . . 294
OnStar Overview . . . . . . . . . . . . . . . 293
OnStar Security . . . . . . . . . . . . . . . . 295
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Overheating, Engine . . . . . . . . . . . . 200
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 157
Park Assist . . . . . . . . . . . . . . . . . . . . . 173
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 164
Brake and P (Park)Mechanism Check . . . . . . . . . . 205
Extended . . . . . . . . . . . . . . . . . . . . . 158
Over Things That Burn . . . . . . . 158
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 100
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Passenger Sensing System . . . . . 56
Perchlorate Materials Requirements, California . . . . . . 188
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . .113
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 17
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 93
Protection, Battery . . . . . . . . . . . . 128
Retained Accessory (RAP) . . . 156
Seat Adjustment . . . . . . . . . . . . . . . . 32
Windows . . . . . . . . . . . . . . . . . . . . . . . 25
Pregnancy, Using Seat Belts . . . . 48