2020 BUICK ENCORE infotainment

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
126 Lighting
burned out bulbs. If a bulb is not
burned out, check the fuse. See
Fuses and Circuit Breakers0213.
Front Fog Lamps
The fog lamps button is on the
instrument panel beside the steering
wheel.
To turn on the fog lamps, the ignition
and the headlamps or parking lamps
must be on.
#:If equipped, press to turn on or
off. An indicator light on the
instrument cluster comes on when
the fog lamps are on.
Some localities have laws that
require the headlamps to be on
along with the fog lamps.
Interior Lighting
Instrument Panel
Illumination Control
The brightness of the instrument
cluster display, infotainment display
and controls, steering wheel
controls, and all other illuminated
controls, as well as feature status
indicators can be adjusted.
The knob for this feature is on the
instrument panel beside the steering
column.
Push the knob in all the way until it
extends out and then turn the knob
clockwise or counterclockwise to
brighten or dim the lights.
Courtesy Lamps
The courtesy lamps come on
automatically when any door is
opened and the dome lamp is in the
door position.
Dome Lamps
Front and Rear Dome Lamps
The front dome lamp controls are in
the overhead console.
(: Press to turn the lamps off,
even when a door is open.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Infotainment System 129
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 129
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Driving and Operating 141
.Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts042. .
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
(Continued)
Warning (Continued)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
156 Driving and Operating
away from moving engine
parts. If you do not it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These
features will also work when the
ignition is in RUN or ACC/
ACCESSORY:
. Infotainment System
. Power Windows (during RAP
this functionality will be lost
when any door is opened)
. Sunroof (during RAP this
functionality will be lost when
any door is opened)
. Auxiliary Power Outlet .
Audio System
. OnStar System
Shifting Into Park
1. Hold the brake pedal down and
set the parking brake. See
Parking Brake 0164.
2. Move the shift lever into P (Park) by pressing the button
on the shift lever and pushing
the lever all the way toward the
front of the vehicle.
3. Turn the ignition off.
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll. (Continued)
Warning (Continued)
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0156.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved
the shift lever into P (Park), hold the
brake pedal down. Then see if you
can move the shift lever away from
P (Park) without first pressing the
button on the shift lever. If you can,
it means that the shift lever was not
fully locked into P (Park).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Driving and Operating 171
.Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirrors
. Side camera lens on the bottom
of the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Rear Vision
Camera (RVC)
The RVC can assist when backing
up by displaying a view of the area
behind the vehicle.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
(Continued)
Warning (Continued)
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.
An image appears on the
infotainment display when the
vehicle is shifted into R (Reverse).
The previous screen displays when
the vehicle is shifted out of
R (Reverse) after a short delay. To
return to the previous screen
sooner, press any button on the
infotainment display, shift into
P (Park), or reach a vehicle speed
of approximately 12 km/h (8 mph).
Symbols and Guidelines
The RVC may have a guideline
overlay that can help you align the
vehicle when backing into a parking
spot. Select the guidance lines
button on the camera screen to enable or disable the guidance
lines, or see
Vehicle Personalization
0 113.
The RVC system may have a
feature that lets you view Park
Assist symbols on the infotainment
screen while using the RVC. The
Rear Park Assist (RPA) system
must not be disabled to use the
caution symbols. The error message
Rear Park Assist Symbols
Unavailable may display if RPA has
been disabled and the symbols
have been turned on. See Park
Assist 0173.
Rear Cross Traffic Alert (RCTA)
On vehicles with the RCTA, a
warning triangle with a left or right
pointing arrow may appear on the
infotainment display to warn of
traffic coming from the left or the
right. Three beeps will sound from
the speaker on that side. This
system detects objects coming from
up to 20 m (65 ft) from the left or
right side behind the vehicle. The
RCTA system will not work properly

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
218 Vehicle Care
FusesUsage
F14 Central gateway module
F15 Lane departure warning/GENTEX
F16 Adaptive forward lighting module
F17 Electrical steering column lock
F18 Park assist module/ Side blind zone alert
F19 Body control module/Regulated
voltage control
F20 Clock spring
F21 A/C/Accessory power outlet/PRNDL
F22 Auxiliary power outlet/DC center
F23 HVAC module/ICS
F24 –
F25 OnStar module/ Eraglonass Fuses
Usage
F26 Heated steering wheel
F27 Instrument cluster/ Auxiliary heater/
Auxiliary virtual
image display
F28 Trailer feed 2
F29 Infotainment system
F30 DC/DC 400W
F31 Instrument cluster module battery
F32 Silver box audio module/Navigation
F33 Trailer feed 1
F34 Passive entry/ Passive start
Midi Fuses Usage MD01 Positive temperature coefficient S/B Fuses Usage
S/B01 Passenger power seat
S/B02 –
S/B03 Front power windows
S/B04 Rear power windows
S/B05 Logistic mode relay
S/B06 Driver power seat
S/B07 –
S/B08 Trailer interface module
Relays Usage
RLY01 Accessory/Retained accessory power
RLY02 Liftgate
RLY03 –
RLY04 –
RLY05 Logistic mode

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Customer Information 279
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 279
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 281
Customer Assistance for Text Telephone (TTY) Users . . . . . 282
Online Owner Center . . . . . . . . . 282
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 282
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 283
Scheduling Service Appointments . . . . . . . . . . . . . . . 284
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 285
Collision Damage Repair . . . . . 286
Publication Ordering Information . . . . . . . . . . . . . . . . . . 288
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 289
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 289
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 290
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 290
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 290
Cybersecurity . . . . . . . . . . . . . . . . . 291
Event Data Recorders . . . . . . . . 291
OnStar . . . . . . . . . . . . . . . . . . . . . . . 292
Infotainment System . . . . . . . . . . 292
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
288 Customer Information
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.