2020 BUICK ENCORE on star

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
298 OnStar
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under
GPL, LGPL, MPL, and other open
source licenses, that is contained in
this product, please visit http://
opensource.lge.com. In addition to
the source code, all referred license
terms, warranty disclaimers, and
copyright notices are available for
download. This offer is valid for a period of three years after our last
shipment of this product. This offer
is valid to anyone in receipt of this
information.
*Provided through LG Electronics
Inc., who is solely responsible for
provisions of related OSS
compliance.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Connected Services 299
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 299
Connections . . . . . . . . . . . . . . . . . . 300
Diagnostics . . . . . . . . . . . . . . . . . . . 301
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the
OnStar app on the infotainment
display. For other vehicles press
=
as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
300 Connected Services
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
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Connected Services 301
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
302 Index
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 188
Accessory Power . . . . . . . . . . . . . . . 156
Add-On Electrical Equipment . . . 185
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 295
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 269
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 32
Air Cleaner/Filter, Engine . . . . . . . 196
Air Conditioning . . . . . . . . . . . 130, 132
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 136
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 136
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 135
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 55
Passenger Sensing System . . . . 56
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 54
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 55 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 53
Where Are the Airbags? . . . . . . . . 52
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 61
Passenger Status Indicator . . . 100
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 60
System Check . . . . . . . . . . . . . . . . . . 50
Alarm Vehicle Security . . . . . . . . . . . . . . . . 20
Alert Side Blind Zone (SBZA) . . . . . . 176
All-Season Tires . . . . . . . . . . . . . . . . 221
All-Wheel Drive . . . . . . . . . . . . 163, 204
Antilock Brake System (ABS) . . . 163 Warning Light . . . . . . . . . . . . . . . . . 105
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 252
Interior . . . . . . . . . . . . . . . . . . . . . . . . 256
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 36
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 42
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 283

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2020 - CRC - 10/7/19
304 Index
Climate Control Systems (cont'd)Heating . . . . . . . . . . . . . . . . . . . . . . . 130
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cluster, Instrument . . . . . . . . . . . . . . 95
Collision Damage Repair . . . . . . . 286
Compact Spare Tire . . . . . . . . . . . . 244
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 83
Compass . . . . . . . . . . . . . . . . . . . . . . . . 92
Connected Services Connections . . . . . . . . . . . . . . . . . . 300
Diagnostics . . . . . . . . . . . . . . . . . . . 301
Navigation . . . . . . . . . . . . . . . . . . . . 299
Connections Connected Services . . . . . . . . . . 300
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 165
Control of a Vehicle . . . . . . . . . . . . . 141
Convenience Net . . . . . . . . . . . . . . . . 86
Convex Mirrors . . . . . . . . . . . . . . . . . . 22
Coolant Engine Temperature Gauge . . . . 98
Cooling . . . . . . . . . . . . . . . . . . . . 130, 132
Cooling System . . . . . . . . . . . . . . . . . 197
Courtesy Lamps . . . . . . . . . . . . . . . . 126
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 285 Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Cruise Control . . . . . . . . . . . . . . . . . . 167 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cupholders . . . . . . . . . . . . . . . . . . . . . . 84
Customer Assistance . . . . . . . . . . . 282 Offices . . . . . . . . . . . . . . . . . . . . . . . . 281
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 282
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 288
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 279
Cybersecurity . . . . . . . . . . . . . . . . . . . 291
D
Damage Repair, Collision . . . . . . . 286
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 292
OnStar . . . . . . . . . . . . . . . . . . . . . . . 292
Data Recorders, Event . . . . . . . . . 291
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 124
Defensive Driving . . . . . . . . . . . . . . . 141
Delayed Locking . . . . . . . . . . . . . . . . . 18 Diagnostics
Connected Services . . . . . . . . . . 301
Distracted Driving . . . . . . . . . . . . . . . 140
Dome Lamps . . . . . . . . . . . . . . . . . . . 126
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 109
Delayed Locking . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . 278
Drive Systems All-Wheel Drive . . . . . . . . . . 163, 204
Driver Assistance Systems . . . . . 169
Driver Behavior . . . . . . . . . . . . . . . . . 139
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 110
Driving Better Fuel Economy . . . . . . . . . 140
Defensive . . . . . . . . . . . . . . . . . . . . . 141
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 141
Environment . . . . . . . . . . . . . . . . . . 139
Hill and Mountain Roads . . . . . . 145
If the Vehicle is Stuck . . . . . . . . . 146
Loss of Control . . . . . . . . . . . . . . . 143
Off-Road Recovery . . . . . . . . . . . 143
Vehicle Load Limits . . . . . . . . . . . 147
Wet Roads . . . . . . . . . . . . . . . . . . . 144
Winter . . . . . . . . . . . . . . . . . . . . . . . . 145

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Index 305
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic ClimateControl System . . . . . . . . . . . . . . . . 132
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 185
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 213
Fuses and Circuit Breakers . . . 213
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 217
Overload . . . . . . . . . . . . . . . . . . . . . 212
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 219
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 294
Engine Air Cleaner/Filter . . . . . . . . . . . . . 196
Check Light(Malfunction
Indicator) . . . . . . . . . . . . . . . 101, 103
Compartment Overview . . . . . . . 191
Coolant Temperature Gauge . . . . 98
Cooling System . . . . . . . . . . . . . . . 197
Drive Belt Routing . . . . . . . . . . . . 278
Exhaust . . . . . . . . . . . . . . . . . . . . . . 159 Engine (cont'd)
Heater . . . . . . . . . . . . . . . . . . . . . . . . 154
Oil Life System . . . . . . . . . . . . . . . 194
Oil Pressure Light . . . . . . . . . . . . 107
Overheating . . . . . . . . . . . . . . . . . . 200
Power Messages . . . . . . . . . . . . . .113
Running While Parked . . . . . . . . 159
Starting . . . . . . . . . . . . . . . . . . . . . . . 153
Entry Lighting . . . . . . . . . . . . . . . . . . . 127
Event Data Recorders . . . . . . . . . . 291
Exit Lighting . . . . . . . . . . . . . . . . . . . . 127
Extended Parking . . . . . . . . . . . . . . . 158
Extender, Seat Belt . . . . . . . . . . . . . . 49
Exterior Lamp Controls . . . . . . . . . 123
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 128
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 196
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 124
Flashers, Hazard Warning . . . . . . 125
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 239 Changing . . . . . . . . . . . . . . . . . . . . . 240
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 259
Fluid Automatic Transmission . . . . . . 195
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 203 Fluid (cont'd)
Washer . . . . . . . . . . . . . . . . . . . . . . . 201
Fog Lamps Front . . . . . . . . . . . . . . . . . . . . . . . . . 126
Folding Mirrors . . . . . . . . . . . . . . . . . . 23
Folding Seatback . . . . . . . . . . . . . . . . 37
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 174
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 289
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Front Seat Armrest . . . . . . . . . . . . . . 36
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 31
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 36
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 180
Economy, Driving for Better . . . 140
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 184
Filling the Tank . . . . . . . . . . 181, 182
Foreign Countries . . . . . . . . . . . . 180
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Low Fuel Warning Light . . . . . . . 108
Prohibited Fuels . . . . . . . . . . . . . . 180
Recommended . . . . . . . . . . . . . . . 180
Top Tier . . . . . . . . . . . . . . . . . . . . . . 179

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
306 Index
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 213
Fuses and Circuit Breakers . . . 213
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 217
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 219
G
Garage Door Opener . . . . . . . . . . . 119Programming . . . . . . . . . . . . . . . . . .119
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 207
Gauges Engine Coolant Temperature . . . 98
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Odometer . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . 96
Tachometer . . . . . . . . . . . . . . . . . . . . . 97
Trip Odometer . . . . . . . . . . . . . . . . . . 97
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 94
General Information Service and Maintenance . . . . . 261
Towing . . . . . . . . . . . . . . . . . . . . . . . . 184
Vehicle Care . . . . . . . . . . . . . . . . . . 187
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 83 GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 282
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 209
Hazard Warning Flashers . . . . . . . 125
Head Restraints . . . . . . . . . . . . . . . . . 30
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 208
Automatic . . . . . . . . . . . . . . . . . . . . . 124
Bulb Replacement . . . . . . . . . . . . 209
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 124
Flash-to-Pass . . . . . . . . . . . . . . . . . 124
High-Beam On Light . . . . . . . . . . 108
High/Low Beam Changer . . . . . 123
Lamps On Reminder . . . . . . . . . 109
Heated Steering Wheel . . . . . . . . . . . . . . . . . 89
Heated Front Seats . . . . . . . . . . . . . . 36
Heated Mirrors . . . . . . . . . . . . . . . . . . . 23
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 154
Heating . . . . . . . . . . . . . . . . . . . . 130, 132
High-Beam On Light . . . . . . . . . . . . 108
Hill and Mountain Roads . . . . . . . . 145
Hill Start Assist (HSA) . . . . . . . . . . 164
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 43
HVAC . . . . . . . . . . . . . . . . . . . . . . 130, 132
I
Ignition Positions . . . . . . . . . . . . . . . 151
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 21 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 106
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 64
Information Publication Ordering . . . . . . . . . . 288
Infotainment . . . . . . . . . . . . . . . . . . . . 129
Infotainment System . . . . . . . . . . . . 292
Instrument Cluster . . . . . . . . . . . . . . . 95
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 83
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 24
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 245