Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 247
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so that they are not touching.
3. Set the parking brake firmly and put the shift lever in
P (Park) with an automatic
transmission, or Neutral with a
manual transmission.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting. 4. Turn the ignition off. Turn off all
lights and accessories in both
vehicles, except the hazard
warning flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red positive (+) cable to the
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the
good battery.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point for
the discharged battery.
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
252 Vehicle Care
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants0272.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8 274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Vehicle Care 257
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure.
. Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned. .
When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Service and Maintenance 269
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required. Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
.
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary. Brakes
Brakes stop the vehicle and are
crucial to safe driving.
.
Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
. Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0272 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
270 Service and Maintenance
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns. Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.
Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed. Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.
Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
OnStar 293
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 293
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 294
Security . . . . . . . . . . . . . . . . . . . . . . 295
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 295
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Qtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
302 Index
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 188
Accessory Power . . . . . . . . . . . . . . . 156
Add-On Electrical Equipment . . . 185
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 295
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 269
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 32
Air Cleaner/Filter, Engine . . . . . . . 196
Air Conditioning . . . . . . . . . . . 130, 132
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 136
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 136
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 135
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 55
Passenger Sensing System . . . . 56
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 54
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 55 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 53
Where Are the Airbags? . . . . . . . . 52
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 61
Passenger Status Indicator . . . 100
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 60
System Check . . . . . . . . . . . . . . . . . . 50
Alarm Vehicle Security . . . . . . . . . . . . . . . . 20
Alert Side Blind Zone (SBZA) . . . . . . 176
All-Season Tires . . . . . . . . . . . . . . . . 221
All-Wheel Drive . . . . . . . . . . . . 163, 204
Antilock Brake System (ABS) . . . 163 Warning Light . . . . . . . . . . . . . . . . . 105
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 252
Interior . . . . . . . . . . . . . . . . . . . . . . . . 256
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 36
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 42
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 283
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Index 303
AutomaticDoor Locks . . . . . . . . . . . . . . . . . . . . . 18
Headlamp System . . . . . . . . . . . . 124
Transmission . . . . . . . . . . . . . . . . . 160
Transmission Fluid . . . . . . . . . . . 195
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 162
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 205
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 128
Power Protection . . . . . . . . . . . . . 128
Battery - North America . . . . 204, 245
Blade Replacement, Wiper . . . . . 206
Brake System Warning Light . . . . . . . . 105
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Antilock . . . . . . . . . . . . . . . . . . . . . . . 163
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 164
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Parking . . . . . . . . . . . . . . . . . . . . . . . 164
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 141
Break-In, New Vehicle . . . . . . . . . . 151
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 209 Bulb Replacement (cont'd)
Headlamp Aiming . . . . . . . . . . . . . 208
Headlamps . . . . . . . . . . . . . . . . . . . 209
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 209
License Plate Lamps . . . . . . . . . 212
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 210
Buying New Tires . . . . . . . . . . . . . . . 234
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 92
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 188
California Proposition
65 Warning . . . . . . . . . .187, 204, 245, Back Cover
Camera
Rear Vision (RVC) . . . . . . . . . . . . 171
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 276
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 159 Carbon Monoxide (cont'd)
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 19
Winter Driving . . . . . . . . . . . . . . . . 145
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Management System . . . . . . . . . . . 85
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 84
Chains, Tire . . . . . . . . . . . . . . . . . . . . 239
Charging System Light . . . . . . . . . 101
Check Engine Light
(Malfunction
Indicator) . . . . . . . . . . . . . . . 101, 103
Child Restraints Infants and Young Children . . . . . 64
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 70
Older Children . . . . . . . . . . . . . . . . . . 63
Securing . . . . . . . . . . . . . . . . . . . . 78, 80
Systems . . . . . . . . . . . . . . . . . . . . . . . . 67
Circuit Breakers . . . . . . . . . . . . . . . . 213
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 252
Interior Care . . . . . . . . . . . . . . . . . . 256
Climate Control Systems . . . . . . . 130
Air Conditioning . . . . . . . . . . . . . . 130
Dual Automatic . . . . . . . . . . . . . . . 132