2020 BUICK ENCORE ESP

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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64 Phone
To start a three-way call while in a
current call:1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together.
4. Once all calls are merged, the Merge option becomes an
Unmerge option. Touch to
unmerge the calls.
Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.Presscon the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Touch Phone on the Home Page.
2. While in the Call View, touch the up arrow to raise the
interaction selector.
3. Touch Keypad and enter the number.
Voice Mail
The default voice mail number is the
phone number of the outgoing
phone source. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch Phone on the Home Page.
2. Touch Voice Mail.
3. Touch Call. 4. Enter the DTMF tones using
the keypad if needed.
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, pressg
on the steering wheel controls. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition 053 for help using
voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Phone 65
2. Say“Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed
by a tone.
2. Say “Dial”or“Call” and then
say the contact name, for
example, “Call
at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling Local Emergency Number
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone. 2. Say
“Call number>.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Switch Phone”
Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
Using the “Voice Keypad”
Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters. Using the
“Voice Mail” Command
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.
2. After the tone, say “Voice Mail.”
The system dials the voice mail
number of the connected
phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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66 Phone
To view compatible phones in U.S.,
see my.buick.com.
Text Menu
Inbox :Touch to display incoming
messages. To view a message,
touch the name of the sender.
Touch
>to listen to the text
message. Press
qBACK orS
BACK on the center stack or touch
the Back icon on the infotainment
display to go back to the
previous menu.
Settings : See“Text Settings” later
in this section.
Reply : Touch to reply using a
predefined text message. See “Text
Settings.”
Call : Touch to place a call to the
sender of the text message.
Viewing a Text Message
While viewing a text message:
. Touch Reply to reply using a
predefined text message.
. Touch Call to place a call to the
sender of the text message.
Viewing Sender Information
If equipped, touch the name of the
sender to view sender information if
this information matches contact
information already stored.
Select a Predefined Message :
Touch to select from a set of quick
messages. Touch the message
to send.
Predefined Messages
These are short text messages that
can be used to send so responses
will not have to be typed.
The messages can be deleted or a
new message can be added.
To add a new message:
1. Touch Text Settings, then touch Manage Predefined Messages.
2. While in the predefined messages list view, select Add
New Predefined Message and
a keyboard displays. 3. Type a new message and
touch NEW MSG when done to
add the message. Pressq
BACK orSBACK on the
center stack or touch the Back
icon on the infotainment
display to go back to the
predefined messages list.
Touch
zto delete one
character at a time.
Memory Full
This message may display if there is
no more room on the phone to store
messages.
Text Settings
Text Alerts : When on, this feature
will display an alert when a new text
message has been received. Touch
to turn on or off.
Manage Predefined Messages :
Touch to add, change, or delete
predefined messages.

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Trademarks and License Agreements 75
Trademarks and
License Agreements
FCC Information
See“Radio Frequency Statement”
in the owner ’s manual.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone, respectively, and has been
certified by the developer to meet
Apple performance standards.
Apple is not responsible for the
operation of this device or its
compliance with safety and
regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusX service
only available in the 48 contiguous
United States and Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM Satellite
Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.
USA Customers —See
www.siriusxm.com or call
1-888-601–6296.
. Canadian Customers —See
www.siriusxm.ca or call
1-877-438-9677.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Trademarks and License Agreements 77
RMVB
Portions of this software are
included under license from
RealNetworks, Inc. Copyright
1995-2015, RealNetworks, Inc. All
rights reserved
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth
®SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information visit
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the
Gracenote logo and logotype, and
the "Powered by Gracenote" logo are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded
databases (collectively, "Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
This application or device may
contain content belonging to
Gracenote’s providers. If so, all of
the restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled to

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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80 Trademarks and License Agreements
Restrictions
Except where you have been
specifically licensed to do so by
HERE North America, LLC and
without limiting the preceding
paragraph, you may not (a) use this
Data with any products, systems,
or applications installed or otherwise
connected to or in communication
with vehicles capable of vehicle
navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications;
or (b) with, or in communication
with, including without limitation,
cellular phones, palmtop and
handheld computers, pagers, and
personal digital assistants or PDAs.
Warning
This Data may contain inaccurate or
incomplete information due to the
passage of time, changing
circumstances, sources used, and
the nature of collecting
comprehensive geographic data,
any of which may lead to incorrect
results.No Warranty
This Data is provided to you
“as is,”
and you agree to use it at your own
risk. HERE North America, LLC and
its licensors (and their licensors and
suppliers) make no guarantees,
representations, or warranties of
any kind, express or implied, arising
by law or otherwise, including but
not limited to, content, quality,
accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use
or results to be obtained from this
Data, or that the Data or server will
be uninterrupted or error free.
Disclaimer of Warranty
THE DATABASE IS PROVIDED ON
AN “AS IS” AND“WITH ALL
FAULTS BASIS” AND BOSCH
(AND THEIR LICENSORS AND
SUPPLIERS) EXPRESSLY
DISCLAIM ALL OTHER
WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF
NON-INFRINGEMENT,
MERCHANTABILITY, SATISFACTORY QUALITY,
ACCURACY, TITLE AND FITNESS
FOR A PARTICULAR PURPOSE.
NO ORAL OR WRITTEN ADVICE
OR INFORMATION PROVIDED BY
BOSCH (OR ANY OF THEIR
LICENSORS, AGENTS,
EMPLOYEES, OR THIRD PARTY
PROVIDERS) SHALL CREATE A
WARRANTY, AND YOU ARE NOT
ENTITLED TO RELY ON ANY
SUCH ADVICE OR INFORMATION.
THIS DISCLAIMER OF
WARRANTIES IS AN ESSENTIAL
CONDITION OF THIS
AGREEMENT.
Disclaimer of Liability
HERE AND ITS LICENSORS
(INCLUDING THEIR LICENSORS
AND SUPPLIERS) SHALL NOT BE
LIABLE TO YOU IN RESPECT OF
ANY CLAIM, DEMAND OR
ACTION, IRRESPECTIVE OF THE
NATURE OF THE CAUSE OF THE
CLAIM, DEMAND OR ACTION
ALLEGING ANY LOSS, INJURY
OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT
FROM THE USE OR POSSESSION

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Trademarks and License Agreements 81
OF THIS DATA; OR FOR ANY
LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR
ANY OTHER DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF
OR INABILITY TO USE THIS DATA,
ANY DEFECT IN THIS DATA, OR
THE BREACH OF THESE TERMS
OR CONDITIONS, WHETHER IN
AN ACTION IN CONTRACT OR
TORT OR BASED ON A
WARRANTY, EVEN IF HERE OR
ITS LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Some
States, Territories, and Countries do
not allow certain liability exclusions
or damages limitations, so to that
extent the above may not apply
to you.
Export Control
You agree not to export from
anywhere any part of the Data
provided to you or any direct
product thereof except in
compliance with, and with all
licenses and approvals requiredunder, applicable export laws, rules
and regulations. Entire Agreement:
These terms and conditions
constitute the entire agreement
between HERE North America, LLC
(and its licensors, including their
licensors and suppliers) and you
pertaining to the subject matter
hereof, and supersedes in their
entirety any and all written or oral
agreements previously existing
between us with respect to such
subject matter.
Governing Law
The above terms and conditions
shall be governed by the laws of the
State of Illinois, without giving effect
to (i) its conflict of laws provisions,
or (ii) the United Nations Convention
for Contracts for the International
Sale of Goods, which is explicitly
excluded. You agree to submit to
the jurisdiction of the State of Illinois
for any and all disputes, claims, and
actions arising from or in connection
with the Data provided to you
hereunder.
Government End Users
If the Data is being acquired by or
on behalf of the United States
government or any other entity
seeking or applying rights similar to
those customarily claimed by the
United States government, this Data
is a
“commercial item” as that term
is defined at 48 C.F.R. (“FAR”)
2.101, is licensed in accordance
with this End User License
Agreement, and each copy of Data
delivered or otherwise furnished
shall be marked and embedded as
appropriate with the following
“Notice of Use,” and be treated in
accordance with such Notice:

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84 Trademarks and License Agreements
Linotype
Helvetica is a trademark of Linotype
Corp. registered in the U.S. Patent
and Trademark Office and may be
registered in certain other
jurisdictions in the name of Linotype
Corp. or its licensee
Linotype GmbH.
Usage in text form of each of the
Licensed Trademarks is:
The trademark attribution
requirements for the Licensed
Trademarks may be viewed at
http://www.linotype.com/
2061-19414/trademarks.html.
END USER NOTICE
The marks of companies displayed
by this product to indicate business
locations are the marks of their
respective owners. The use of such
marks in this product does not imply
any sponsorship, approval,
or endorsement by such companies
of this product.