Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Vehicle Care 305
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material–special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 071.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner ’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 415.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 071.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
326 Vehicle Care
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. For
replacement of the battery, see your
dealer.
Stop/Start System
The vehicle has a Stop/Start system
to shut off the engine to help
conserve fuel. SeeStop/Start
System 0239. It has an Absorbed
Glass Mat (AGM) 12–volt battery.
Installation of a standard 12–volt
battery will result in reduced 12–volt
battery life.
When using a 12–volt battery
charger on the 12–volt AGM battery,
some chargers have an ACM
battery setting on the charger.
If available, use the AGM setting on
the charger, to limit charge voltage
to 14.8 volts.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition
65 Warning 0304 and the back
cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
(Continued)
Warning (Continued)
not careful. SeeJump Starting -
North America 0372 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Negative Battery Cable
Disconnection
{Warning
Before disconnecting the negative
battery cable, turn off all features,
turn the ignition off, and remove
the key, if equipped, from the
vehicle. If this is not done, you or
others could be injured, and the
vehicle could be damaged.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 327
Caution
If the battery is disconnected with
the ignition on or the vehicle in
Retained Accessory Power
(RAP), the OnStar back-up
battery will be permanently
discharged and will need to be
replaced.
1. Make sure the lamps, features, and accessories are turned off.
2. Turn the ignition off and remove the key, if equipped.
3. Loosen the negative batterycable nut (1).
4. Remove the negative battery cable (2) from the battery.
Negative Battery Cable
Reconnection
Caution
When reconnecting the battery:. Use the original nut from the
vehicle to secure the
negative battery cable. Do
not use a different nut.
If you need a replacement
nut, see your dealer.
. Tighten the nut with a hand
tool. Do not use an impact
wrench or power tools to
tighten the nut.
The vehicle could be damaged if
these guidelines are not followed.
Caution
Do not use paints, lubricants,
or corrosion inhibitors on the nut
that secures the negative battery
cable to the vehicle. This could
damage the vehicle.
1. Install the negative battery cable (2) to the battery.
2. Install the negative battery cable nut (1) and tighten.
3. Turn the ignition on.
All-Wheel Drive
Transfer Case
Under normal driving conditions,
transfer case fluid does not require
maintenance unless there is a fluid
leak or unusual noise. If required,
have the transfer case serviced by
your dealer.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 383
pads for wear and rotors for surface
condition. Inspect drum brake
linings/shoes for wear or cracks.
Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, steel
fuel door hinges, and power assist
step hinges, unless the components
are plastic. Applying silicone grease
on weatherstrips with a clean cloth
will make them last longer, seal
better, and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 421
Or
.Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems. .
Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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428 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
434 Index
GuidanceProblems with the Route . . . . . . 181
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 332
Hazard Warning Flashers . . . . . . . 146
HD Radio Technology . . . . . . . . . . 159
Head Restraints . . . . . . . . . . . . . . . . . 40
Head-up Display . . . . . . . . . . . . . . . . 130
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 331
Automatic . . . . . . . . . . . . . . . . . . . . . 146
Bulb Replacement . . . . . . . . . . . . 331
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 145
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
Front Turn Signal and Fog Lamps . . . . . . . . . . . . . . . . . . . . . . 333
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 145
Lamps On Reminder . . . . . . . . . 123
Heated Steering Wheel . . . . . . . . . . . . . . . . . 98
Heated Front Seats . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . 31
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 243
Heating . . . . . . . . . . . . . . . . . . . . 216, 218 High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 230
Hill Start Assist (HSA) . . . . . . . . . . 253
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 53
HVAC . . . . . . . . . . . . . . . . . . . . . . 216, 218
I
If the System Needs Service . . . . 181
Ignition Positions . . . . . . . . . . . . . . . 236
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 29
Indicator Pedestrian Ahead . . . . . . . . . . . . .119
Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 74
Information Publication Ordering . . . . . . . . . . 415
Infotainment System . . . . . . . . . . . . 419
Instrument Cluster . . . . . . . . . . . . . . 107
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 32
Introduction . . . . . . . . . . . . . . . . . . 2, 152
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 165
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 372
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 346
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 148
Daytime Running (DRL) . . . . . . 145
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 148
Exterior Controls . . . . . . . . . . . . . . 143
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 150
Headlamps and
Sidemarker . . . . . . . . . . . . . . . . . . 332
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .115
On Reminder . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . 149
Lane Change Alert (LCA) . . . . . . . 285
Lane Keep Assist (LKA) . . . . . . . . 287
Lane Keep Assist Light . . . . . . . . . 119
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Index 437
Problems with RouteGuidance . . . . . . . . . . . . . . . . . . . . . 181
Program Courtesy Transportation . . . . . . 412
Prohibited Fuels . . . . . . . . . . . . . . . . 290
Proposition 65 Warning,
California . . . . . . . . . . . .304, 326, 372,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 415
R
Radio
HD Radio Technology . . . . . . . . 159
Radio Data System (RDS) . . . . . . 160
Radio Frequency Statement . . . . 416
Radio Reception . . . . . . . . . . . . . . . . 161
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 157
Satellite . . . . . . . . . . . . . . . . . . . . . . . 160
Reading Lamps . . . . . . . . . . . . . . . . . 149
Rear Camera Mirror . . . . . . . . . . . . . 32
Rear Compartment/Storage Panel Cover . . . . . . . . . . . . . . . . . . . . 93
Rear Seat Armrest . . . . . . . . . . . . . . . 52
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 50
Rear Vision Camera (RVC) . . . . . 271 Rear Window Washer/Wiper . . . . 100
Rearview Mirrors . . . . . . . . . . . . . . . . 32
Automatic Dimming . . . . . . . . . . . . . 32
Reclining Seatbacks . . . . . . . . . . . . . 43
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 182
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 399
Records
Maintenance . . . . . . . . . . . . . . . . . . 401
Recreational Vehicle Towing . . . . 375
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 410
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 72
Maintenance . . . . . . . . . . . . . . . . . . 400
Replacing Airbag System . . . . . . . . 72
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 86
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects Canadian Government . . . . . . . . 417 Reporting Safety Defects (cont'd)
General Motors . . . . . . . . . . . . . . . 417
U.S. Government . . . . . . . . . . . . . 416
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 79
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 244
Reverse Tilt Mirrors . . . . . . . . . . . . . . 31
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 229
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 410
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 37
Roof Rack System . . . . . . . . . . . . . . . 96
Rotation, Tires . . . . . . . . . . . . . . . . . . 358
Routing, Engine Drive Belt . . . . . . 405
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 247
S
Safety Defects ReportingCanadian Government . . . . . . . . 417
General Motors . . . . . . . . . . . . . . . 417
U.S. Government . . . . . . . . . . . . . 416
Safety Locks . . . . . . . . . . . . . . . . . . . . . 20
Safety System Check . . . . . . . . . . . . 58
Satellite Radio . . . . . . . . . . . . . . . . . . 160