Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
424 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0302. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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428 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
430 Index
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . 379
Interior . . . . . . . . . . . . . . . . . . . . . . . . 383
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 194
Armrest Rear Seat . . . . . . . . . . . . . . . . . . . . . . 52
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 410
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 278
Assistance Systems for Parking and Backing . . . . . . . . . . 271
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 165
Auto Stop
Stop/Start System . . . . . . . . . . . . 239
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Emergency Braking (AEB) . . . . 281
Headlamp System . . . . . . . . . . . . 146
Transmission . . . . . . . . . . . . . . . . . 247
Transmission Fluid . . . . . . . . . . . 314
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 249
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 328
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 165 Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . 162
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 150
Load Management . . . . . . . . . . . . 150
Power Protection . . . . . . . . . . . . . 150
Battery - North America . . . . 326, 372
Blade Replacement, Wiper . . . . . 328
Bluetooth Overview . . . . . . . . . . . . . . . . 189, 190
Bluetooth Audio . . . . . . . . . . . . . . . . 165
Brake Parking, Electric . . . . . . . . . . . . . . 252
System Warning Light . . . . . . . . .117
Brake Pad Life System . . . . . . . . . 324
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Antilock . . . . . . . . . . . . . . . . . . . . . . . 251
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 253
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Pad Life System . . . . . . . . . . . . . . 324
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 226 AutomaticEmergency (AEB) . . . . . . . . . . . 281
Braking System Front Pedestrian (FPB) . . . . . . . 282 Break-In, New Vehicle . . . . . . . . . . 236
Bulb Replacement
Front Turn Signal and FogLamps . . . . . . . . . . . . . . . . . . . . . . 333
Halogen Bulbs . . . . . . . . . . . . . . . . 332
Headlamp Aiming . . . . . . . . . . . . . 331
Headlamps . . . . . . . . . . . . . . . . . . . 331
Headlamps and Sidemarker Lamps . . . . . . . . . . 332
Taillamps, Turn Signal, Sidemarker,
Stoplamps, and
Backup Lamps . . . . . . . . . 334, 335
Buying New Tires . . . . . . . . . . . . . . . 360
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 101
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 305
California
Proposition
65 Warning . . . . . . . . . .304, 326, 372, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 403
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432 Index
D
Damage Repair, Collision . . . . . . . 413
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . 419
Data Recorders, Event . . . . . . . . . 418
Database Coverage Explanations . . . . . . . . . . . . . . . . . . 182
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 145
Defensive Driving . . . . . . . . . . . . . . . 226
Delayed Locking . . . . . . . . . . . . . . . . . 19
Destination . . . . . . . . . . . . . . . . . . . . . 173
Diagnostics Connected Services . . . . . . . . . . 428
Distracted Driving . . . . . . . . . . . . . . . 225
Dome Lamps . . . . . . . . . . . . . . . . . . . 148
Door Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 405
Drive Systems All-Wheel Drive . . . . . . . . . . 250, 327
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Driver Assistance Systems . . . . . 270 Driver Behavior . . . . . . . . . . . . . . . . . 224
Driver Information
Center (DIC) . . . . . . . . . . . . . 123, 127
Driving Assistance Systems . . . . . . . . . . 278
Better Fuel Economy . . . . . . . . . 225
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 293
Defensive . . . . . . . . . . . . . . . . . . . . . 226
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 226
Environment . . . . . . . . . . . . . . . . . . 224
Hill and Mountain Roads . . . . . . 230
If the Vehicle is Stuck . . . . . . . . . 232
Loss of Control . . . . . . . . . . . . . . . 228
Off-Road Recovery . . . . . . . . . . . 228
Vehicle Load Limits . . . . . . . . . . . 232
Wet Roads . . . . . . . . . . . . . . . . . . . 229
Winter . . . . . . . . . . . . . . . . . . . . . . . . 230
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 218
E
Electric Parking Brake . . . . . . . . . . 252
Electric Parking Brake Light . . . . 118
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 302 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 338
Fuses and Circuit Breakers . . . 338
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 341
Overload . . . . . . . . . . . . . . . . . . . . . 337
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 343
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 421
Engine Air Cleaner/Filter . . . . . . . . . . . . . 315
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 308
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .112
Cooling System . . . . . . . . . . . . . . . 317
Drive Belt Routing . . . . . . . . . . . . 405
Exhaust . . . . . . . . . . . . . . . . . . . . . . 246
Heater . . . . . . . . . . . . . . . . . . . . . . . . 243
Oil Life System . . . . . . . . . . . . . . . 313
Oil Pressure Light . . . . . . . . . . . . 121
Overheating . . . . . . . . . . . . . . . . . . 321
Power Messages . . . . . . . . . . . . . 135
Running While Parked . . . . . . . . 247
Starting . . . . . . . . . . . . . . . . . . . . . . . 238
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Index 433
Engine Air Filter Life System . . . . 314
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 300
Event Data Recorders . . . . . . . . . . 418
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149
Extended Parking . . . . . . . . . . . . . . . 246
Extender, Seat Belt . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 143
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
Filter,Engine Air Cleaner . . . . . . . . . . . 315
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 145
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 365 Changing . . . . . . . . . . . . . . . . . . . . . 366
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 387
Fluid Automatic Transmission . . . . . . 314
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 324
Washer . . . . . . . . . . . . . . . . . . . . . . . 322
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 147
Folding Mirrors . . . . . . . . . . . . . . . . . . 31
Folding Seatback . . . . . . . . . . . . . . . . 48
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 278 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 416
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 282
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 290
Economy, Driving for Better . . . 225
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 292
Filling the Tank . . . . . . . . . . . . . . . 290
Foreign Countries . . . . . . . . . . . . 290
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . 122
Prohibited Fuels . . . . . . . . . . . . . . 290
Recommended . . . . . . . . . . . . . . . 289
Top Tier . . . . . . . . . . . . . . . . . . . . . . 289
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 338
Fuses and Circuit Breakers . . . 338
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuses (cont'd)
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 343
G
Garage Door Opener . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 330
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . . 111
Trip Odometer . . . . . . . . . . . . . . . . . 111
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 106
General Information Service and Maintenance . . . . . 388
Towing . . . . . . . . . . . . . . . . . . . . . . . . 293
Vehicle Care . . . . . . . . . . . . . . . . . . 304
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . 180
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 410
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Index 435
Lap-Shoulder Belt . . . . . . . . . . . . . . . 55
LATCH SystemReplacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 86
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 80
LED Lighting . . . . . . . . . . . . . . . . . . . . 332
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 149
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Illumination Control . . . . . . . . . . . 148
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Lights Airbag Readiness . . . . . . . . . . . . . .113
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . .118
Brake System Warning . . . . . . . .117
Charging System . . . . . . . . . . . . . .115
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .115
Cruise Control . . . . . . . . . . . . . . . . 123
Electric Parking Brake . . . . . . . . .118
Engine Oil Pressure . . . . . . . . . . 121
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
Front Fog Lamp . . . . . . . . . . . . . . 123
High-Beam On . . . . . . . . . . . . . . . . 122
High/Low Beam Changer . . . . . 145 Lights (cont'd)
Lane Keep Assist . . . . . . . . . . . . . .119
Low Fuel Warning . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . .113
Security . . . . . . . . . . . . . . . . . . . . . . 122
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . .118
StabiliTrak OFF . . . . . . . . . . . . . . . 120
Tire Pressure . . . . . . . . . . . . . . . . . 121
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 120
Traction Off . . . . . . . . . . . . . . . . . . . 120
Locks Automatic Door . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . 19
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . 228
Low Fuel Warning Light . . . . . . . . . 122
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 80
Lumbar Adjustment . . . . . . . . . . . . . . 43 Front Seats . . . . . . . . . . . . . . . . . . . . . 43M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 401
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 396
Maintenance Schedule . . . . . . . . . 390 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 399
Malfunction Indicator Lamp . . . . . 115
Manual Mode . . . . . . . . . . . . . . . . . . . 249
Map Data Updates . . . . . . . . . . . . . . 182
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Media Avoiding Untrusted Devices . . 162
Memory Seats . . . . . . . . . . . . . . . . . . . 45
Messages Engine Power . . . . . . . . . . . . . . . . 135
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle Speed . . . . . . . . . . . . . . . . 135
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 32
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 32
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 30
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 31
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 31
Manual Rearview . . . . . . . . . . . . . . . 32
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436 Index
Mirrors (cont'd)Power . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tilt in Reverse . . . . . . . . . . . . . . . . . . 31
Mirrors, Interior Rearview . . . . . . . . 32
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 352
Multi-band Antenna . . . . . . . . . . . . . 161
N
Navigation
Connected Services . . . . . . . . . . 426
Destination . . . . . . . . . . . . . . . . . . . 173
Using the System . . . . . . . . . . . . . 168
Navigation Symbols . . . . . . . . . . . . 172
Net, Convenience . . . . . . . . . . . . . . . 95
New Vehicle Break-In . . . . . . . . . . . 236
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 111 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 228
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . .311
Engine Oil Life System . . . . . . . 313
Pressure Light . . . . . . . . . . . . . . . . 121
Older Children, Restraints . . . . . . . 73
Online Owner Center . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 419 OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 422
OnStar Emergency . . . . . . . . . . . . . 421
OnStar Overview . . . . . . . . . . . . . . . 420
OnStar Security . . . . . . . . . . . . . . . . 422
OnStar System . . . . . . . . . . . . 166, 179
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 147
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheating, Engine . . . . . . . . . . . . 321
Overview . . . . . . . . . . . . . . . . . . . . . . . 153
Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 245
Park Assist . . . . . . . . . . . . . . . . . . . . . 271
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 328
Extended . . . . . . . . . . . . . . . . . . . . . 246
Over Things That Burn . . . . . . . 246
Parking or Backing Assistance Systems . . . . . . . . . . 271
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 114 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Passenger Sensing System . . . . . 66
Pedestrian Ahead Indicator . . . . . 119
Perchlorate Materials Requirements, California . . . . . . 305
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 135
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 194
Bluetooth . . . . . . . . . . . . . . . . 189, 190
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . 180
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Outlets . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . 150
Retained Accessory (RAP) . . . 244
Seat Adjustment . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . 35
Pregnancy, Using Seat Belts . . . . 58
Privacy
Vehicle Data Recording . . . . . . . 418