Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
402 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 402
Service Parts Identification . . . 402
Vehicle Data
Capacities and Specifications . . . . . . . . . . . . . . . 403
Engine Drive Belt Routing . . . . 405
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 403 for the vehicle's engine code.
Service Parts
Identification
There may be a large barcode on
the certification label on the center
pillar that you can scan for the
following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options
If there is not a large barcode on
this label, then you will find this
same information on a label in the
rear storage area.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Customer Information 407
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage. When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by BBB National Programs, Inc. to
settle automotive disputes regarding
vehicle repairs or the interpretation
of the New Vehicle Limited
Warranty. Although you may be
required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Index 431
Carbon MonoxideEngine Exhaust . . . . . . . . . . . . . . . 246
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 230
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Management System . . . . . . . . . . . 95
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 94
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 93
Chains, Tire . . . . . . . . . . . . . . . . . . . . 364
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 103
Charging System Light . . . . . . . . . 115
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Child Restraints Infants and Young Children . . . . . 74
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 80
Older Children . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . 86, 88
Systems . . . . . . . . . . . . . . . . . . . . . . . . 77
Circuit Breakers . . . . . . . . . . . . . . . . 338
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 379
Interior Care . . . . . . . . . . . . . . . . . . 383 Climate Control Systems . . . . . . . 216
Air Conditioning . . . . . . . . . . . . . . 216
Dual Automatic . . . . . . . . . . . . . . . 218
Heating . . . . . . . . . . . . . . . . . . . . . . . 216
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cluster, Instrument . . . . . . . . . . . . . 107
Collision Damage Repair . . . . . . . 413
Compact Spare Tire . . . . . . . . . . . . 371
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . 101
Connected Services
Connections . . . . . . . . . . . . . . . . . . 427
Diagnostics . . . . . . . . . . . . . . . . . . . 428
Navigation . . . . . . . . . . . . . . . . . . . . 426
Connections
Connected Services . . . . . . . . . . 427
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 254
Control of a Vehicle . . . . . . . . . . . . . 226
Controls
Steering Wheel . . . . . . . . . . . . . . . 154
Convenience Net . . . . . . . . . . . . . . . . 95
Convex Mirrors . . . . . . . . . . . . . . . . . . 30
Coolant Engine Temperature Gauge . . .112
Cooling . . . . . . . . . . . . . . . . . . . . 216, 218 Cooling System . . . . . . . . . . . . . . . . . 317
Courtesy Lamps . . . . . . . . . . . . . . . . 148
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 412
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Coverage Explanations . . . . . . . . . 182
Covers
Rear Compartment/StoragePanel . . . . . . . . . . . . . . . . . . . . . . . . . 93
Winter . . . . . . . . . . . . . . . . . . . . . . . . 240
Cruise Control . . . . . . . . . . . . . . . . . . 256 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . 258
Cupholders . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . 409 Offices . . . . . . . . . . . . . . . . . . . . . . . . 408
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 409
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 415
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 406
Cybersecurity . . . . . . . . . . . . . . . . . . . 418
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
432 Index
D
Damage Repair, Collision . . . . . . . 413
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . 419
Data Recorders, Event . . . . . . . . . 418
Database Coverage Explanations . . . . . . . . . . . . . . . . . . 182
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 145
Defensive Driving . . . . . . . . . . . . . . . 226
Delayed Locking . . . . . . . . . . . . . . . . . 19
Destination . . . . . . . . . . . . . . . . . . . . . 173
Diagnostics Connected Services . . . . . . . . . . 428
Distracted Driving . . . . . . . . . . . . . . . 225
Dome Lamps . . . . . . . . . . . . . . . . . . . 148
Door Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 405
Drive Systems All-Wheel Drive . . . . . . . . . . 250, 327
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Driver Assistance Systems . . . . . 270 Driver Behavior . . . . . . . . . . . . . . . . . 224
Driver Information
Center (DIC) . . . . . . . . . . . . . 123, 127
Driving Assistance Systems . . . . . . . . . . 278
Better Fuel Economy . . . . . . . . . 225
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 293
Defensive . . . . . . . . . . . . . . . . . . . . . 226
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 226
Environment . . . . . . . . . . . . . . . . . . 224
Hill and Mountain Roads . . . . . . 230
If the Vehicle is Stuck . . . . . . . . . 232
Loss of Control . . . . . . . . . . . . . . . 228
Off-Road Recovery . . . . . . . . . . . 228
Vehicle Load Limits . . . . . . . . . . . 232
Wet Roads . . . . . . . . . . . . . . . . . . . 229
Winter . . . . . . . . . . . . . . . . . . . . . . . . 230
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 218
E
Electric Parking Brake . . . . . . . . . . 252
Electric Parking Brake Light . . . . 118
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 302 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 338
Fuses and Circuit Breakers . . . 338
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 341
Overload . . . . . . . . . . . . . . . . . . . . . 337
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 343
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 421
Engine Air Cleaner/Filter . . . . . . . . . . . . . 315
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 308
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .112
Cooling System . . . . . . . . . . . . . . . 317
Drive Belt Routing . . . . . . . . . . . . 405
Exhaust . . . . . . . . . . . . . . . . . . . . . . 246
Heater . . . . . . . . . . . . . . . . . . . . . . . . 243
Oil Life System . . . . . . . . . . . . . . . 313
Oil Pressure Light . . . . . . . . . . . . 121
Overheating . . . . . . . . . . . . . . . . . . 321
Power Messages . . . . . . . . . . . . . 135
Running While Parked . . . . . . . . 247
Starting . . . . . . . . . . . . . . . . . . . . . . . 238
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Index 433
Engine Air Filter Life System . . . . 314
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 300
Event Data Recorders . . . . . . . . . . 418
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149
Extended Parking . . . . . . . . . . . . . . . 246
Extender, Seat Belt . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 143
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
Filter,Engine Air Cleaner . . . . . . . . . . . 315
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 145
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 365 Changing . . . . . . . . . . . . . . . . . . . . . 366
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 387
Fluid Automatic Transmission . . . . . . 314
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 324
Washer . . . . . . . . . . . . . . . . . . . . . . . 322
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 147
Folding Mirrors . . . . . . . . . . . . . . . . . . 31
Folding Seatback . . . . . . . . . . . . . . . . 48
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 278 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 416
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 282
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 290
Economy, Driving for Better . . . 225
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 292
Filling the Tank . . . . . . . . . . . . . . . 290
Foreign Countries . . . . . . . . . . . . 290
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . 122
Prohibited Fuels . . . . . . . . . . . . . . 290
Recommended . . . . . . . . . . . . . . . 289
Top Tier . . . . . . . . . . . . . . . . . . . . . . 289
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 338
Fuses and Circuit Breakers . . . 338
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuses (cont'd)
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 343
G
Garage Door Opener . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 330
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . . 111
Trip Odometer . . . . . . . . . . . . . . . . . 111
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 106
General Information Service and Maintenance . . . . . 388
Towing . . . . . . . . . . . . . . . . . . . . . . . . 293
Vehicle Care . . . . . . . . . . . . . . . . . . 304
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . 180
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 410
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
434 Index
GuidanceProblems with the Route . . . . . . 181
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 332
Hazard Warning Flashers . . . . . . . 146
HD Radio Technology . . . . . . . . . . 159
Head Restraints . . . . . . . . . . . . . . . . . 40
Head-up Display . . . . . . . . . . . . . . . . 130
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 331
Automatic . . . . . . . . . . . . . . . . . . . . . 146
Bulb Replacement . . . . . . . . . . . . 331
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 145
Flash-to-Pass . . . . . . . . . . . . . . . . . 145
Front Turn Signal and Fog Lamps . . . . . . . . . . . . . . . . . . . . . . 333
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 145
Lamps On Reminder . . . . . . . . . 123
Heated Steering Wheel . . . . . . . . . . . . . . . . . 98
Heated Front Seats . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . 31
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 243
Heating . . . . . . . . . . . . . . . . . . . . 216, 218 High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 230
Hill Start Assist (HSA) . . . . . . . . . . 253
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 53
HVAC . . . . . . . . . . . . . . . . . . . . . . 216, 218
I
If the System Needs Service . . . . 181
Ignition Positions . . . . . . . . . . . . . . . 236
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 29
Indicator Pedestrian Ahead . . . . . . . . . . . . .119
Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 74
Information Publication Ordering . . . . . . . . . . 415
Infotainment System . . . . . . . . . . . . 419
Instrument Cluster . . . . . . . . . . . . . . 107
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 32
Introduction . . . . . . . . . . . . . . . . . . 2, 152
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 165
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 372
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 346
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 148
Daytime Running (DRL) . . . . . . 145
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 148
Exterior Controls . . . . . . . . . . . . . . 143
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 150
Headlamps and
Sidemarker . . . . . . . . . . . . . . . . . . 332
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .115
On Reminder . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . 149
Lane Change Alert (LCA) . . . . . . . 285
Lane Keep Assist (LKA) . . . . . . . . 287
Lane Keep Assist Light . . . . . . . . . 119
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
436 Index
Mirrors (cont'd)Power . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tilt in Reverse . . . . . . . . . . . . . . . . . . 31
Mirrors, Interior Rearview . . . . . . . . 32
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 352
Multi-band Antenna . . . . . . . . . . . . . 161
N
Navigation
Connected Services . . . . . . . . . . 426
Destination . . . . . . . . . . . . . . . . . . . 173
Using the System . . . . . . . . . . . . . 168
Navigation Symbols . . . . . . . . . . . . 172
Net, Convenience . . . . . . . . . . . . . . . 95
New Vehicle Break-In . . . . . . . . . . . 236
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 111 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 228
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . .311
Engine Oil Life System . . . . . . . 313
Pressure Light . . . . . . . . . . . . . . . . 121
Older Children, Restraints . . . . . . . 73
Online Owner Center . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 419 OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 422
OnStar Emergency . . . . . . . . . . . . . 421
OnStar Overview . . . . . . . . . . . . . . . 420
OnStar Security . . . . . . . . . . . . . . . . 422
OnStar System . . . . . . . . . . . . 166, 179
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 147
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheating, Engine . . . . . . . . . . . . 321
Overview . . . . . . . . . . . . . . . . . . . . . . . 153
Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 245
Park Assist . . . . . . . . . . . . . . . . . . . . . 271
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 328
Extended . . . . . . . . . . . . . . . . . . . . . 246
Over Things That Burn . . . . . . . 246
Parking or Backing Assistance Systems . . . . . . . . . . 271
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 114 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Passenger Sensing System . . . . . 66
Pedestrian Ahead Indicator . . . . . 119
Perchlorate Materials Requirements, California . . . . . . 305
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 135
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 194
Bluetooth . . . . . . . . . . . . . . . . 189, 190
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . 180
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Outlets . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . 150
Retained Accessory (RAP) . . . 244
Seat Adjustment . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . 35
Pregnancy, Using Seat Belts . . . . 58
Privacy
Vehicle Data Recording . . . . . . . 418