2020 BUICK ENCORE GX infotainment

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 167
can be done using the app. To open
the app, touch the OnStar icon on
the Home Page. App updates
require a corresponding service
plan. Features vary by region and
model. Features are subject to
change. For more information, see
my.buick.com/learn or press
Q.
Services
The Services tab displays the
default view for the app. Use this
page to launch the available OnStar
services. Touch a service to open its
display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn
and Advisor Call are the other tiled
options.
Account
The Account tab displays a
snapshot of the account linked with
the vehicle. If there is no such
account, this tab will show all values
as ——. The call advisor call icon
will be active even if there is no
active account. Advisor Call
Selecting Advisor Call is the same
as pressing
Qor calling
1-888-4ONSTAR (1-888-466-7827).
The X option in the upper right
corner of the screen does not end
the call, but returns to the previous
display.
Turn-by-Turn Directions
With a connected plan, an OnStar
Advisor can download a destination
to the vehicle or its embedded
navigation system, if equipped.
Select Turn-by-Turn Directions from
the Services tab of the OnStar app
to call an Advisor or select a recent
or favorite destination. Touch the
navigation icons to select home,
address or place. A destination
transfer from OnStar will show the
detail view of the destination when it
is transferred from OnStar to the
Navigation application. Touch OK to
go back to the previous menu. An
ABS and Guidance or Navigation
Add-On Plan is required. See
www.onstar.com for a coverage map. Services vary by model. Map
coverage is available in the United
States, Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com/learn.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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168 Infotainment System
Navigation
Using the Navigation
System
Launch the Nav application by
touching the Nav icon on the Home
Page or on the shortcut tray near
the bottom of the infotainment
display.
When the Nav application is
launched for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy
statement to be confirmed.
If available and signed into a profile,
it is also suggested to enable and
confirm Predictive Navigation.
Predictive Navigation (If Equipped)
If Predictive Navigation is available
and confirmed, this feature learns
preferences by remembering where
the vehicle has been. It uses the
locations and navigation history to
personalize routes and results.
Predictive Navigation may learn
elements such as:.
Personalized routes based on
preferred streets.
. Search results that provide best
matches at the top of the list.
. Predictive traffic.
. Local map content updating.
Predictive Navigation can also be
enabled or disabled at a later time
by touching
A(Options). While in
Options, touch Settings, then Map
and Navigation Settings, and then
Predictive Navigation. See Settings
0 195.
Navigation Map View
After opening the Nav application
for the first time, the application will
always open in full map view
displaying the vehicle’s current location. When the vehicle is
stopped, the search bar will appear
along the top of the navigation map
view. Manually close the search bar
by touching
z. When the vehicle is
moving, the
}(Search) icon will
replace the search bar to maximize
the full map view.
Set Up My Places
From the Nav application, set up
Home and Work addresses to
enable one-touch navigation. To set
up Home and Work addresses,
touch
Aand select Settings, then
Map and Navigation Settings, and
then Set Up My Places. Show My
Places on Map should be on by
default. Select and enter Home and/
or Work address and save.
Touch
B(current vehicle position).
This symbol can also be used to set
up Home and Work addresses by
touching the bubbles above it.
Touch the pop-up message that
appears. The message will
automatically close after 15 seconds
of inactivity.

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To turn off the My Places bubbles,
switch Show My Places on Map
to Off.
If the vehicle’s system is not signed
into a customized profile, the current
location icon uses a generic symbol.
Once signed into a customized
profile, the current location symbol
will show a customized icon. See
Navigation Symbols0172.
Touch the drive To Home or drive To
Work pop-up to start either route.
Only one will show if the vehicle is
already at Home or Work.
Map and Navigation Settings
Touch
Awhile in the map view to
display options. The following may
display: .
3D Heading Up, 2D Heading Up,
2D North
. Show on Map
. Traffic Events (available with
OnStar Connected Navigation)
. Range Projection (available for
Electric Vehicles)
. Settings
. Edit Destination (if a route has
been set)
. Avoid on Route (if a route has
been set)
Touch Settings to view Map and
Navigation Settings. The following
may display:
. Set Up My Places. See “Set Up
My Places” previously in this
section.
. Map Preferences
. Route Preferences
. Navigation Voice Control
. Traffic Preferences
. Alert Preferences
. Manage History .
Predictive Navigation: See
“Predictive Navigation (If
Equipped)” previously in this
section.
. Map Updates
. About
To exit a list, touch
zin the top right
corner to return to the main
map view.
Make sure to set up preferences
before setting a destination and
starting active guidance.
Map Preferences
Touch to choose between basic
map feature configurations:
Map Colors
. Auto –Touch to automatically
change modes based on lighting
conditions.
. Day (Light)
. Night (Dark)

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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170 Infotainment System
3D Landmark (Default is On) :
Touch On or Off. When turned on,
the system will display all 3D
Landmarks on the map depending
on the zoom level.
3D Building (Default is Off) :
Touch On or Off. When turned on,
the system will display all of the
possible 3D building shapes on the
map depending on the zoom level.
Show Terrain in 3D (Default is
Off) :If equipped, touch On or Off.
When turned on, the system will
display terrain information on the
map in 3D view.
Auto-Zoom (Default is On) : Touch
On or Off. When turned on, the
system will automatically adjust the
zoom level when the vehicle is
approaching a turn. After the turn is
completed, the system automatically
brings the zoom back to the
originally set level. If the vehicle is
approaching a turn with the next
turn occurring shortly after, the
Auto-Zoom will remain on until both
turns are completed. Route Preferences
Touch to access the Route
Preferences. The choices are:
.
Preferred Route –Choose from
two different route options:
Fastest or Eco-Friendly.
‐ Fastest would be the route
with the shortest drive time.
‐ Eco-Friendly would be the
most fuel-efficient route.
. Avoid on Current Route –
Choose any of the road features
to avoid while on route:
‐ Highways
‐ Unpaved Roads
‐ Ferries
‐ Carpool Lanes
‐ Toll Roads
‐ Tunnels
‐ Country Borders Range Projection (Electric
Vehicles)
Range Projection allows the
vehicle’s electric driving range to be
checked at that moment.
Touch the Range Projection icon to
display the map screen with a range
indicator.
Navigation Voice Control
Touch to access the voice control
setting display.
.
Navigation Volume –To adjust
the volume level, touch the up
and down arrows. If the voice
guidance prompt is being heard,
volume can also be adjusted
using the knob on the center
stack or the volume switch on
the steering wheel.
. Navigation Voice Prompt Level
during a Call. Options
available are:
‐Full Prompt (Selected by
default)
‐ Tone Only
‐ None

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Traffic Events (If Equipped)
This feature provides a list of events
that are on the route or nearby.
Touch
Aand then select Traffic
Events. An OnStar connected
Navigation service plan is required.
Traffic Preferences (If Equipped)
While in Map View, touch
A, then
Settings and then Map and
Navigation Settings to access Traffic
Preferences. When Show Traffic on
Map is turned on, the feature
provides an overview of the traffic
flow using different coded colors.
The following options are available
for rerouting:
. Auto Reroute to Better Route –
The system will automatically
reroute if the system detects
there is a traffic issue ahead.
. Ask Before Rerouting (Default) –
If the system detects there is a
traffic issue ahead, it will display
a pop-up with details about the
issue. Choose to reroute or
cancel the alert. .
Never Search for Better Route –
The system will not check for a
better route until one of the
above options is selected.
Alert Preferences
Set alerts on or off during both
inactive and active guidance views.
The following alerts may be
available:
. Congestion Alerts –This alert
displays upcoming congestion.
(Available for China only)
. Road Safety Alerts –Touch to
display upcoming School Zones.
. Traffic Camera Alerts
Manage History
Touch Manage History to access the
History options:
. Clear Recent Destinations –
Touch
\to clear the recent
destinations.
. Clear Search History –Touch
\
to clear the search history. About
Touch to display software
information, such as:
.
Telenav Terms and Conditions
. Telenav Privacy Statement
. Navigation Version
Maps
The Nav application requires a map
database to run. It is stored on an
SD card that is connected to the
infotainment system. If the map
database is not available, a missing
SD card error message will be
displayed.
SD Card Error Messages
The SD card only works for one
unique vehicle. The SD card must
pass authentication verification to
be used for that specific vehicle.
Potential error scenarios and
messages include:
.The SD card has initialized for
the first time: “Once initialized,
this SD card can only be used
for navigation in this vehicle.”

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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172 Infotainment System
.The SD card is not working
properly: “SD card is not
functioning properly.
(Error Code).”
. The SD card is not paired with
the existing system: “This SD
card is not valid in this vehicle
for navigation. See Owner ’s
Manual for more detail or visit
your dealer. (Error Code).”
. The SD card has been removed
from the slot: “SD card has been
removed. (Error Code).”
Touch Continue to resume after the
initialization error message. For the
other messages, touch OK to return
to the Home Page.
Navigation Symbols
Following are the most common
symbols that may appear in the Nav
application.
This indicates the vehicle’s current
location and direction on the map.
This is the vehicle’s current location
icon during inactive guidance mode.
Once a user profile is created, the
current location icon can be
customized.
This icon indicates the vehicle’s
current location and direction on
the map.
The destination pin marks the
location of the final destination.
Touch the pin to view the destination
address or to add it or remove it
from the Favorites list. Hide the
information by touching the pin one
more time. It will automatically time
out if no action is taken.
If equipped, smart Points of Interest
(POIs) are places of interest for
parking and gas stations.

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The progress bar provides an
overview of the route progress and
may show traffic and incidents along
the way. As the route proceeds, the
vehicle icon moves up the bar.
Touch the icon to zoom out on the
map and view the entire route.
Touch it again to return to the
previous view.
View the drive time by touching the
estimated time of arrival (ETA).
Current Location
When the vehicle is parked and not
in a Navigation session, the user
icon is centered on the map view,
highlighting the current location.
Destination
Receiving Destination Directions
from Different Sources
Destinations can be received or
transferred from different sources to
the Nav application for route
guidance. If equipped, some of
these sources may include:
.Navigation from search results.
. OnStar Advisor destination
download.
. An address from the
Contacts list.
. An application on the
smartphone that can send
destinations to the vehicle.
. An application downloaded to
the vehicle such as OnStar
Services that can send
destinations to the navigation
system.
Waypoints
Add up to five waypoints, which are
additional destinations, along the
route. To add an additional stop or
waypoint: 1. From active guidance, touch
}.
2. Search for the destination using One-Box, Voice search,
or the Quick Category icons.
3. Choose search results Along Route, Nearby, or Near
Destination.
4. Choose the desired waypoint and touch Add to Trip or
replace the current destination
by touching New Destination.
Route options are not available for
waypoints.
Arriving at a Waypoint
When approaching a waypoint, the
system will display a Destination
Arrival view. To continue on to the
next destination touch the Drive to
message on the infotainment
display.
If the vehicle passes the waypoint or
gets out of the current route, the
system will automatically reroute
back to this waypoint. At the same
time, it will show a Drive to icon
along with the next waypoint
address so the current waypoint can

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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174 Infotainment System
be skipped and guidance can
resume to the next waypoint or
destination.
Editing a Waypoint
When waypoints are added during
active guidance, the system allows
a stop to be deleted or the order to
be changed. To edit a waypoint:1. Touch
A.
2. Touch Edit Destinations. .Modify destination order by
touching and holding the
arrow until it is highlighted.
Drag to move the waypoint
up or down the list.
. Delete a waypoint by
touching
Y. A pop-up will
appear to confirm waypoint
removal. Once the request
is confirmed, the system
will remove the address
from the destinations list.
Touch
zon the top right
corner so the system can
recalculate the route. If there is only one address
in the destinations list, the
system will disable the
move and delete functions.
The system will not allow
the final destination to be
deleted.
Map Information
Road network attributes are
contained in the map database for
map information. Attributes include
information such as street names,
street addresses, and turn
restrictions. A detailed area includes
all major highways, service roads,
and residential roads. The detailed
areas include Places of Interest
(POIs) such as restaurants, airports,
banks, hospitals, police stations,
gas stations, tourist attractions, and
historical monuments.
If the vehicle does not have an
applicable service plan, the map
database may not include data for
newly constructed areas or map
database corrections that are
completed after production. Thenavigation system provides full
route guidance in the detailed map
areas.
Zoom Control
The zoom control display is shown
on the map view. A few ways to
zoom in or out are:
.
Touch + or –to zoom in or out
on the map.
. Double tap with one finger to
zoom in or single tap with two
fingers to zoom out on the map.
. Use the index finger and thumb
to zoom out by pinching and
then zoom in by spreading those
two fingers on the map.
Map Gestures and Map Scale
Use the following gestures on the
infotainment display to adjust the
map scale and display options.
.Pinch to zoom in or out.
. Pan the map.
. Use two fingers to tilt down and
change from 2D to 3D. Tilt up to
change back to 2D.