Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
152 Infotainment System
Introduction
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.The infotainment system has built-in
features intended to help avoid
distraction by disabling some
features when driving. These
features may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
steering wheel controls, and
infotainment display.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers. .
Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0225.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 153
Overview
Infotainment System
The infotainment system is controlled by using the infotainment display, the
controls on the center stack, steering wheel controls.
1.{:
. Press to go to the
Home Page.
2.
g:
. Radio: Press and release to
fast seek the previous
strongest station or
channel. Press and hold to
go to the previous station or
channel. .
USB/Bluetooth: Press to
seek to the beginning of the
current or previous track.
Press and hold to quickly
reverse through a track.
Release to return to playing
speed.
3.
O:
. When off, press
Oto turn
the system on. Press and
hold to turn off. .
When on, press
Oto mute
the system and display a
status pane. Press
Oagain
to unmute the system.
. Turn to decrease or
increase the volume.
4.
d:
. Radio: Press and release to
fast seek the next strongest
station or channel. Press
and hold to go to the next
station or channel.
. USB/Bluetooth: Press to
seek the next track. Press
and hold to fast forward
through a track. Release to
return to playing speed.
5. BACK: .Press to return to the
previous screen in a menu.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
154 Infotainment System
Steering Wheel Controls
g:For vehicles with Bluetooth or
OnStar, press to interact with those
systems.
c: Press to silence the vehicle
speakers only. Press again to turn
the sound on. For vehicles with
Bluetooth or OnStar systems, press
to reject an incoming call, or to end
a current call.
The favorite and volume switches
are on the back of the steering
wheel.
1. Favorite: When on a radio source, press to select the next
or previous favorite. When on a
media source, press to select
the next or previous track.
2. Volume: Press to increase or decrease the volume.
g:For vehicles with Bluetooth or
OnStar, press to interact with those
systems.
c: Press to silence the vehicle
speakers only. Press again to turn
the sound on. For vehicles with
Bluetooth or OnStar systems, press
to reject an incoming call, or to end
a current call.
e+ : Press + to increase the
volume.
e− :Press −to decrease the
volume.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
166 Infotainment System
2. Once paired, touch Audio fromthe Home Page, then touch
Bluetooth from the recent
sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu” underAM-FM Radio 0157.
Manage Bluetooth Devices
From the Home Page: 1. Touch the Audio icon.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the
system may not be able to launch
the audio player on the connected
device to start playing. When the
vehicle is not moving, use the
mobile device to begin playback. All devices launch audio differently.
When selecting Bluetooth as a
source, the system may show as
paused on the display. Press play
on the device or touch
pon the
display to begin playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not
be part of the MyMedia
source mode.
Some smartphones support sending
Bluetooth music information to
display on the system. When the
system receives this information, it
will check to see if any is available
and display it. For more information
about supported Bluetooth features,
see my.buick.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. Most OnStar functions that
can be performed with the buttons
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
184 Infotainment System
task. If a selection is made using a
manual control, the voice
recognition dialog will progress in
the same way as if the selection
were made using a voice command.
Once the system completes the
task, or the session is terminated,
the voice recognition dialog stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and show
the display where voice
recognition was initiated.
. Press
ion the steering wheel
controls to terminate the voice
recognition session and show
the display where voice
recognition was initiated. Natural Language Commands
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are naturally stated
in sentence form or direct
commands that state the application
and the task.
For best results:
.
Listen for the prompt before
saying a command or reply.
. Speak the command naturally,
not too fast, not too slow.
. Use direct commands without a
lot of extra words. For example,
“Call
followed by the artist or song
name, or “Tune”followed by the
radio station number. .
Navigation destinations can be
made in a single command
using keywords. A few examples
are: “I want directions to an
address,” “I need to find a place
of interest or (POI),” or“Find
contact.”
The system responds by
requesting more details. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
. Navigating to a destination
outside of the current country
takes more than one command.
The first command is to tell the
system where the navigation will
take place, such as an Address,
Intersection, POI, or Contact.
If Address or Intersection is
selected, the second command
is to say, “Change Country.”
Once the system responds, say
the country before saying the
rest of the address and/or
intersection.
If POI is asked for, say “Change
Location,” then“Change
Country.”
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
188 Infotainment System
“Address”:Begin a dialog to enter
a specific destination address,
which includes the entire address
consisting of the house number,
street name, city, state/province,
and country. Do not include the
ZIP code.
“Place of Interest” :Begin a dialog
to enter a destination Place of
Interest category or major
brand name.
The name must be precisely
spoken. Nicknames or short names
for the businesses will not likely be
found. Lesser known businesses
might have to be located by
category, such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
“Take Me Home” :Create a route
to a stored home location.Voice Recognition for the
Phone
“Call
call to a stored contact. The
command may include location if
the contact has location numbers
stored.
“Call
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at
work, on mobile device, or on
another phone.
“Call
Initiate a call to a cell phone number
of seven digits, 10 digits, or three
digit emergency numbers.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone” :Select a different
connected cell phone for outgoing
calls. “Voice Keypad”
:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant
or Siri.
For the low radio, whether
connected by Bluetooth or phone
projection, the only available voice
recognition is either Siri (iPhone) or
the Google Assistant (Android).
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 197
Privacy
If equipped, touch and the following
may display:
.Location Services: This setting
determines if data sharing can
be used by features including
Wi-Fi, Hotspot, and applications.
Touch Off to disable data
services. Emergency services
and phone calls, such as calls
with OnStar Advisors or others,
will not be affected when Off is
selected.
. Voice Recognition Sharing: This
setting determines if voice
commands can be shared with a
cloud-based voice recognition
system. Touch Off to prevent the
sharing and possible recording
of your voice commands with
this system. This may limit the
system’ s ability to understand
your voice commands and may
disable some features.
. Types: This setting lists all
Android-defined as dangerous
permissions currently used by
the infotainment system, the number of applications that have
requested this permission, and
the number of applications that
are allowed to use this
permission.
. Used By Applications: This
setting lists all applications that
are requested or are using
Android-defined as dangerous
permissions. Only requested and
active permissions are shown.
Display
Touch and the following may
display:
. Mode: This adjusts the
appearance of the navigation
map view and any downloaded
apps optimized for day or night
time conditions. Set to Auto for
the display to automatically
adjust based on bright/dark
conditions.
Touch Auto, Day, or Night to
adjust the display.
. Calibrate Touchscreen: Touch to
calibrate the infotainment display
and follow the prompts. .
Turn Display Off: Touch to turn
the display off. Touch anywhere
on the infotainment display or
press any infotainment control
on the center stack again to turn
the display on.
Sounds
Touch and the following may
display:
. Maximum Startup Volume: This
feature adjusts the maximum
volume of the infotainment
system when you start your
vehicle. To set the maximum
startup volume, touch the
controls on the infotainment
display to increase or decrease.
. Audible Touch Feedback: This
setting determines if a sound
plays when touching the
infotainment display or radio
controls. This feature can be
turned off or on.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
200 Infotainment System
Touch Off or On.
Apps
Touch and the following may
display:
.Update Apps Automatically: This
allows downloaded applications
to be updated automatically.
Touch the controls on the
infotainment display to disable or
enable.
. About Apps: Touch to view the
versions of the apps software.
Audio
Depending on the current audio
source, different options will be
available.
Touch and the following may
display:
. Tone Settings: Touch to adjust
Equalizer, Fade/Balance,
or Sound Mode. See
“Infotainment System Sound
Menu” inAM-FM Radio 0157.
. Auto Volume: This feature
adjusts the volume based on the
vehicle speed. Touch Off, Low, Medium-Low,
Medium, Medium-High, or High.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and the speed.
Touch Off or On.
. Manage Favorites: Touch to
display a list of Audio, Mobile
Devices, and Navigation
favorites.
Favorites can be moved,
renamed, or deleted.
To move, touch and hold the
favorite, and then drag up or
down to rearrange the position.
. Set Number of Audio Favorites:
Touch to select how many
favorites pages can be viewed
from the audio application. The
Auto setting will automatically
adjust this number based on the
number of favorites you have
saved. Touch Auto, 5, 10, 15,
20, 25, 30, 35, or 40. .
RDS: This allows the Radio Data
System (RDS) to be turned on
or off.
Touch the controls on the
infotainment display to disable or
enable.
. HD Radio: This allows HD Radio
reception to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
. Explicit Content Filter: This
setting allows access to explicit
content SiriusXM channels.
Touch Off or On.
. Manage Phones: Select to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Reset Music Index: This allows
the music index to be reset if
you are having difficulty
accessing all of the media
content on your device.
Touch Yes or No.