2020 BUICK ENCORE GX bluetooth

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Infotainment System 189
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the device’s address
book or contact list with the
vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the mobile device.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair mobile device(s) to the
vehicle. The system may not
work with all mobile devices.
See “Pairing” later in this
section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable mobile
device with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices
support all functions and not all
mobile devices work with the
Bluetooth system. See
my.buick.com for more information
about compatible mobile devices.
Controls
Use the controls on the center stack
and the steering wheel to operate
the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls
and start voice recognition on your
connected Bluetooth mobile device.
i: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 0155.
Audio System
When using the Bluetooth mobile
device system, sound comes
through the vehicle's front audio
system speakers and overrides the
audio system. The volume level
while on a mobile device call can be
adjusted by pressing the steering
wheel controls or the volume control
on the center stack. The adjusted
volume level remains in memory for
later calls. The volume cannot be
lowered beyond a certain level.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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190 Infotainment System
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the mobile device manufacturer's
user guide for Bluetooth functions
before pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main
page on the infotainment display
will show the Connect Phone
option. Touch this option to
connect. Another way to connect
is to touch the Phones tab at the
top right of the display and then
touch Add Phone.
. A Bluetooth smartphone with
music capability can be paired to
the vehicle as a smartphone and
a music player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone that is set to First to
Connect. If there is no cell
phone set to First to Connect, it
will link to the cell phone which
was used last. To link to a
different paired cell phone, see
“Linking to a Different Phone”
later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone
before the pairing process is
started.
2. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display. 3. Touch Phones at the top of the
infotainment display. There is
also a Connect Phones option
in the middle of the Phone
display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display
from your cell phone’s
Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the
six-digit code showing on the
infotainment display and touch
Pair. The code on the cell
phone and infotainment display
will need to be acknowledged
for a successful pair.
7. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
Once the cell phone is paired,
it will show under Connected.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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8. If the vehicle name does notappear on your cell phone,
there are a few ways to start
the pairing process over:
.Turn the cell phone off and
then back on.
. Go back to the beginning of
the Phone menus on the
infotainment display and
restart the pairing process.
. Reset the cell phone, but
this step should be done as
a last effort.
9. If the cell phone prompts to accept connection or allow
phone book download, touch
Always Accept and Allow. The
phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set as First to Connect. To enable a paired cell
phone as the First to Connect
phone:
1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell
phones and mobile devices.
4. Touch the information icon to the right of the cell phone to
open the cell phone’s
settings menu.
5. Touch the First to Connect option, to enable the setting for
that device.
Cell phones and mobile devices can
be added, removed, connected, and
disconnected. A sub-menu will
display whenever a request is made
to add or manage cell phones and
mobile devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it
can connect simultaneously
alongside another Bluetooth mobile
device. In doing so, the Secondary
Phone will be labeled as Incoming
Calls. This means the mobile device
can only receive calls. The Address
Book of a Secondary Phone will not
be available and hands-free
outgoing calls cannot be placed
using this cell phone.
If needed, touch the Secondary
Phone while in the Phones list to
swap it into the Outgoing and
Incoming role. This role makes it
possible to place outgoing calls from
the Contacts and Recents list.
Listing All Paired and Connected
Phones
1. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display.
2. Touch Phones.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
192 Infotainment System
Disconnecting a Connected Phone1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or
mobile device to show the cell
phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone to
display the cell phone’s or
mobile device’s information
display.
4. Touch Forget Device. Linking to a Different Phone
To link to a different cell phone, the
new cell phone must be in the
vehicle and paired to the Bluetooth
system.
1. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected
phone list. See “First to
Connect Paired Phones” and
“Secondary Phone” previously
in this section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
. While the active call is
hands-free, touch the Handset
option to switch to the
handset mode. The mute icon will not be
available or functional while
Handset mode is active.
. While the active call is on the
handset, touch the Handset
option to switch to the
hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
cell phones that support the Phone
Book feature. Become familiar with
the cell phone settings and
operation. Verify the cell phone
supports this feature.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recents call list from your cell
phone.
To make a call using the
Contacts menu:
1. Touch the Phone icon on the Home Page.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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2. Touch Contacts.
3. The Contacts list can besearched by using the first
character. Touch A-Z on the
infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number. 3. Touch
#on the infotainment
display to start dialing the
number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact
names using the digits on the
keypad to search.
Results will show on the right
side of the display. Touch one
to place a call.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Press
gon the steering wheel
controls. .
Touch Answer on the
infotainment display.
Declining a Call
There are two ways to decline
a call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth cell phone and
enabled by the wireless service
carrier to work.
Accepting a Call
Press
gto answer, then touch
Switch on the infotainment display.
Declining a Call
Press
ito decline, then touch
Ignore on the infotainment display

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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194 Infotainment System
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch
Phone on the Home Page to display
Call View. While in Call View, touch
the call information of the call on
hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth cell
phone and enabled by the wireless
service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents,
Contacts, or Keypad.
3. When the second call is active, touch the merge icon to
conference the three-way call
together.
Ending a Call
.Pression the steering wheel
controls.
. Touch
#on the infotainment
display, next to a call, to end
only that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the
Android Auto and Apple CarPlay
icons will change from gray to color
on the Home Page of the
infotainment display. To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto app to your smartphone from
the Google Play store. There is
no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best
performance, it is highly
recommended to use the
device’s factory-provided USB
cable. Aftermarket or
third-party cables may
not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Touch Continue to launch
Apple CarPlay or
Android Auto.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Climate
If equipped, touch and the following
may display:
.Auto Fan Speed: This setting
specifies the amount of airflow
when the climate control fan
setting is Auto Fan.
Touch Low, Medium, or High.
. Auto Defog: This setting
automatically turns the front
defogger on when the vehicle
engine is started.
Touch the controls on the
infotainment display to disable or
enable.
. Auto Rear Defog: This setting
automatically turns the rear
window defogger on when the
vehicle engine is started.
Touch the controls on the
infotainment display to disable or
enable.
. Ionizer : This setting specifies
the air quality improvement
when the ionizer control setting
is on. Touch Off or On.
Navigation
Touch and the following may
display:
. Set Up My Places
. Map Preferences
. Route Preferences
. Navigation Voice Control
. Traffic Preferences
. Alert Preferences
. Manage History
. About
See Using the Navigation System
0 168.
Phone
Touch and the following may
display:
. My Number: Displays the cell
phone number of the Bluetooth
connected device.
. Active Call View: Shows active
call display when answering
a call. Touch the controls on the
infotainment display to disable or
enable.
. Privacy : Only show call alerts in
cluster.
. Sort Contacts: Touch to sort by
first or last name.
. Re-sync phone Contacts:
This allows the device contacts
to re-sync if you are having
difficulty accessing all of the
contacts on your cell phone.
OnStar Phone TTY Mode: This
enables OnStar cell phone
TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of
different vehicle features. See
Vehicle Personalization 0135.
Teen Driver
If equipped, this allows multiple
keys to be registered for beginner
drivers to encourage safe driving
habits. When the vehicle is started

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TouchSense Technology and
TouchSense System 1000 Series
Licensed from Immersion
Corporation. TouchSense System
1000 protected under one or more
of the U.S. Patents at the following
address www.immersion.com/
patent-marking.html and other
patents pending.
Bose
Bose AudioPilot and Bose
Centerpoint surround are registered
trademarks of Bose Corporation in
the U.S. and other countries.HD Radio Technology
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign
patents. HD Radio and the HD, HD
Radio, and
“Arc”logos are
proprietary trademarks of iBiquity
Digital Corp.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Java
Java is a registered trademark of
Oracle and/or its affiliates.
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information see
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the
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