2020 BUICK ENCORE GX tow

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
414 Customer Information
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
410.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Customer Information 415
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 065.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
432 Index
D
Damage Repair, Collision . . . . . . . 413
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . 419
Data Recorders, Event . . . . . . . . . 418
Database Coverage Explanations . . . . . . . . . . . . . . . . . . 182
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 145
Defensive Driving . . . . . . . . . . . . . . . 226
Delayed Locking . . . . . . . . . . . . . . . . . 19
Destination . . . . . . . . . . . . . . . . . . . . . 173
Diagnostics Connected Services . . . . . . . . . . 428
Distracted Driving . . . . . . . . . . . . . . . 225
Dome Lamps . . . . . . . . . . . . . . . . . . . 148
Door Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 405
Drive Systems All-Wheel Drive . . . . . . . . . . 250, 327
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Driver Assistance Systems . . . . . 270 Driver Behavior . . . . . . . . . . . . . . . . . 224
Driver Information
Center (DIC) . . . . . . . . . . . . . 123, 127
Driving Assistance Systems . . . . . . . . . . 278
Better Fuel Economy . . . . . . . . . 225
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 293
Defensive . . . . . . . . . . . . . . . . . . . . . 226
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 226
Environment . . . . . . . . . . . . . . . . . . 224
Hill and Mountain Roads . . . . . . 230
If the Vehicle is Stuck . . . . . . . . . 232
Loss of Control . . . . . . . . . . . . . . . 228
Off-Road Recovery . . . . . . . . . . . 228
Vehicle Load Limits . . . . . . . . . . . 232
Wet Roads . . . . . . . . . . . . . . . . . . . 229
Winter . . . . . . . . . . . . . . . . . . . . . . . . 230
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 218
E
Electric Parking Brake . . . . . . . . . . 252
Electric Parking Brake Light . . . . 118
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 302 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 338
Fuses and Circuit Breakers . . . 338
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 341
Overload . . . . . . . . . . . . . . . . . . . . . 337
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 343
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 421
Engine Air Cleaner/Filter . . . . . . . . . . . . . 315
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 308
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .112
Cooling System . . . . . . . . . . . . . . . 317
Drive Belt Routing . . . . . . . . . . . . 405
Exhaust . . . . . . . . . . . . . . . . . . . . . . 246
Heater . . . . . . . . . . . . . . . . . . . . . . . . 243
Oil Life System . . . . . . . . . . . . . . . 313
Oil Pressure Light . . . . . . . . . . . . 121
Overheating . . . . . . . . . . . . . . . . . . 321
Power Messages . . . . . . . . . . . . . 135
Running While Parked . . . . . . . . 247
Starting . . . . . . . . . . . . . . . . . . . . . . . 238

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Index 433
Engine Air Filter Life System . . . . 314
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 300
Event Data Recorders . . . . . . . . . . 418
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149
Extended Parking . . . . . . . . . . . . . . . 246
Extender, Seat Belt . . . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 143
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
Filter,Engine Air Cleaner . . . . . . . . . . . 315
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 145
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 365 Changing . . . . . . . . . . . . . . . . . . . . . 366
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 387
Fluid Automatic Transmission . . . . . . 314
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 324
Washer . . . . . . . . . . . . . . . . . . . . . . . 322
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 147
Folding Mirrors . . . . . . . . . . . . . . . . . . 31
Folding Seatback . . . . . . . . . . . . . . . . 48
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 278 Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 416
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 282
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 290
Economy, Driving for Better . . . 225
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 292
Filling the Tank . . . . . . . . . . . . . . . 290
Foreign Countries . . . . . . . . . . . . 290
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . 122
Prohibited Fuels . . . . . . . . . . . . . . 290
Recommended . . . . . . . . . . . . . . . 289
Top Tier . . . . . . . . . . . . . . . . . . . . . . 289
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 338
Fuses and Circuit Breakers . . . 338
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuses (cont'd)
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 343
G
Garage Door Opener . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 330
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . .112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . . 111
Trip Odometer . . . . . . . . . . . . . . . . . 111
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 106
General Information Service and Maintenance . . . . . 388
Towing . . . . . . . . . . . . . . . . . . . . . . . . 293
Vehicle Care . . . . . . . . . . . . . . . . . . 304
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . 180
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 410

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Index 437
Problems with RouteGuidance . . . . . . . . . . . . . . . . . . . . . 181
Program Courtesy Transportation . . . . . . 412
Prohibited Fuels . . . . . . . . . . . . . . . . 290
Proposition 65 Warning,
California . . . . . . . . . . . .304, 326, 372,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 415
R
Radio
HD Radio Technology . . . . . . . . 159
Radio Data System (RDS) . . . . . . 160
Radio Frequency Statement . . . . 416
Radio Reception . . . . . . . . . . . . . . . . 161
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 157
Satellite . . . . . . . . . . . . . . . . . . . . . . . 160
Reading Lamps . . . . . . . . . . . . . . . . . 149
Rear Camera Mirror . . . . . . . . . . . . . 32
Rear Compartment/Storage Panel Cover . . . . . . . . . . . . . . . . . . . . 93
Rear Seat Armrest . . . . . . . . . . . . . . . 52
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 50
Rear Vision Camera (RVC) . . . . . 271 Rear Window Washer/Wiper . . . . 100
Rearview Mirrors . . . . . . . . . . . . . . . . 32
Automatic Dimming . . . . . . . . . . . . . 32
Reclining Seatbacks . . . . . . . . . . . . . 43
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 182
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 399
Records
Maintenance . . . . . . . . . . . . . . . . . . 401
Recreational Vehicle Towing . . . . 375
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 410
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 72
Maintenance . . . . . . . . . . . . . . . . . . 400
Replacing Airbag System . . . . . . . . 72
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 86
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects Canadian Government . . . . . . . . 417 Reporting Safety Defects (cont'd)
General Motors . . . . . . . . . . . . . . . 417
U.S. Government . . . . . . . . . . . . . 416
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 79
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 244
Reverse Tilt Mirrors . . . . . . . . . . . . . . 31
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 229
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 410
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 37
Roof Rack System . . . . . . . . . . . . . . . 96
Rotation, Tires . . . . . . . . . . . . . . . . . . 358
Routing, Engine Drive Belt . . . . . . 405
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 247
S
Safety Defects ReportingCanadian Government . . . . . . . . 417
General Motors . . . . . . . . . . . . . . . 417
U.S. Government . . . . . . . . . . . . . 416
Safety Locks . . . . . . . . . . . . . . . . . . . . . 20
Safety System Check . . . . . . . . . . . . 58
Satellite Radio . . . . . . . . . . . . . . . . . . 160

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Index 439
Storage Areas (cont'd)Roof Rack System . . . . . . . . . . . . . . 96
Storage Compartments . . . . . . . . . . 92
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 232
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 37
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Navigation . . . . . . . . . . . . . . . . . . . . 172
System Brake Pad Life . . . . . . . . . . . . . . . . 324
Engine Air Filter Life . . . . . . . . . . 314
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 278
Global Positioning . . . . . . . . . . . . 180
Infotainment . . . . . . . . . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . 179
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 96
Systems Driver Assistance . . . . . . . . . . . . . 270
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 111
TaillampsBulb Replacement . . . . . . . 334, 335
Teen Driver . . . . . . . . . . . . . . . . . . . . . 201
Text Telephone (TTY) Users . . . . 409 Theft-Deterrent Systems . . . . . . . . . 29
Immobilizer . . . . . . . . . . . . . . . . . . . . . 29
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 All-Season . . . . . . . . . . . . . . . . . . . . 345
Buying New Tires . . . . . . . . . . . . . 360
Chains . . . . . . . . . . . . . . . . . . . . . . . . 364
Changing . . . . . . . . . . . . . . . . . . . . . 366
Compact Spare . . . . . . . . . . . . . . . 371
Designations . . . . . . . . . . . . . . . . . 348
Different Size . . . . . . . . . . . . . . . . . 361
If a Tire Goes Flat . . . . . . . . . . . . 365
Inspection . . . . . . . . . . . . . . . . . . . . 357
Pressure . . . . . . . . . . . . . . . . . . . . . . 351
Pressure Light . . . . . . . . . . . . . . . . 121
Pressure Monitor Operation . . 353
Pressure Monitor System . . . . . 352
Rotation . . . . . . . . . . . . . . . . . . . . . . 358
Sidewall Labeling . . . . . . . . . . . . . 346
Terminology and Definitions . . 349
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 362
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 363
Wheel Replacement . . . . . . . . . . 363
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 359
Winter . . . . . . . . . . . . . . . . . . . . . . . . 345 Top Tier Fuel . . . . . . . . . . . . . . . . . . . 289
Towing
Driving Characteristics . . . . . . . . 293
Equipment . . . . . . . . . . . . . . . . . . . . 300
General Information . . . . . . . . . . 293
Recreational Vehicle . . . . . . . . . . 375
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 296
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 374
Traction Control System(TCS)/StabiliTrak Light . . . . . . 120
Off Light . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 254
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 205
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 296
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 247
Fluid, Automatic . . . . . . . . . . . . . . 314
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 412
Trip Odometer . . . . . . . . . . . . . . . . . . 111
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 147
Turn Signal Bulb Replacement . . . . . . . 334, 335

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
440 Index
U
Uniform Tire Quality Grading . . . 362
Universal Remote System . . . . . . 140Operation . . . . . . . . . . . . . . . . . . . . . 142
Programming . . . . . . . . . . . . . . . . . 140
Updates Map Data . . . . . . . . . . . . . . . . . . . . . 182
Software . . . . . . . . . . . . . . . . . . . . . . 157
USB Port . . . . . . . . . . . . . . . . . . . . . . . 162
Using the Navigation System . . . 168
Using the System . . . . . . . . . . . . . . . 155
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 28
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 226
Design . . . . . . . . . . . . . . . . . . . . . . . . 224
Identification Number (VIN) . . . 402
Load Limits . . . . . . . . . . . . . . . . . . . 232
Messages . . . . . . . . . . . . . . . . . . . . 134
Personalization . . . . . . . . . . . . . . . 135
Remote Start . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . 28
Speed Messages . . . . . . . . . . . . . 135
Towing . . . . . . . . . . . . . . . . . . . . . . . . 374
Vehicle Ahead Indicator . . . . . . . . 119 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 351
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 418
Vehicle Positioning . . . . . . . . . . . . . 180
Ventilation, Air . . . . . . . . . . . . . . . . . . 221
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Voice Recognition . . . . . . . . . . . . . . 182
W
Warning Brake System Light . . . . . . . . . . . .117
Caution and Danger . . . . . . . . . . . . . 3
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 106
Warnings Hazard Flashers . . . . . . . . . . . . . . 146
Washer Fluid . . . . . . . . . . . . . . . . . . . 322
Wheels Alignment and Tire Balance . . 363
Different Size . . . . . . . . . . . . . . . . . 361
Replacement . . . . . . . . . . . . . . . . . 363
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Where to Put the Restraint . . . . . . 79
Windows . . . . . . . . . . . . . . . . . . . . . . . . 35 Power . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Windshield
Replacement . . . . . . . . . . . . . . . . . 330
Wiper/Washer . . . . . . . . . . . . . . . . . . 98
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 230
Winter Cover . . . . . . . . . . . . . . . . . . . 240
Winter Tires . . . . . . . . . . . . . . . . . . . . 345
Wiper Blade Replacement . . . . . . 328
Wipers Rear Washer . . . . . . . . . . . . . . . . . 100
Wireless Charging . . . . . . . . . . . . . . 103