2020 BUICK ENCORE GX bluetooth

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583164) - 2020 - CRC - 2/26/19
Audio Players 23
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Overview)060 or
Bluetooth (Infotainment Controls)
0 61 or
Bluetooth (Voice Recognition) 064
for help pairing a device.
The music can be controlled by
either the infotainment controls,
or the controls on the device.
Music can be launched by touching
Media on the infotainment display.
To play music through Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home
Page or through the
applications tray. Touch Media
and then scroll until Bluetooth
displays. Bluetooth Audio Menu
Touch Menu on the infotainment
display to access the Bluetooth
Audio menu. The following may be
available:
Tone :
Touch + or –to adjust the
tone settings. See AM-FM Radio
0 12.
Touch the Back icon on the
infotainment display to go back to
the previous menu.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 012.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 012. Manage Bluetooth Devices :
Touch to go to the Bluetooth page to
add or delete devices.
When selecting Bluetooth audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, choose the
connected device to begin playback.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the display. Touch play
on the device or touch
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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44 Navigation
Contacts
Select Contacts to view the
vehicle’s contact list or a connected
Bluetooth device. If a particular
contact has a single address
associated with it, that contact has a
Quick Route option next to it.
Contacts without this Quick Route
option either have multiple
addresses or no address at all.
Touch the Quick Route option to go
to the Destination Details view.
Touch an address, either from the
Quick Route on the contact list or a
specific address from the contact
detail list, to go to the destination
view showing that address on
the map.Trips from Contacts can be saved
and recalled. The order is based on
when the trip was last used. When
the trips are saved, they are given a
default title of the final destination
name. If there are no saved trips,
this list item is hidden.
Add New Contact
When creating a new contact, the
navigation system automatically
saves all data from the selected
location into a new contact.
The information saved will store as:
.Location Name saved as
First Name
. Phone Number saved as Work
. Address saved as Work
. POI Information saved as Notes
. Category saved in Category
Field
After touching Create New Contact,
the newly created contact is then
displayed. Favorite Destinations
.
Destinations can be saved as
Favorites for recall later.
Depending on the favorite, when
an address or POI favorite is
recalled, the Destination Details
view is shown.
. When a favorite address is being
routed to, it is shown active.
Touch the active favorite, to
suspend that route.
. Save locations as Favorites for
recall later in the Destination
Details view.
. Save trips from the
Address Book.
Storing Favorites from the Contact
Details List
A contact name or any of the
contact’ s information such as phone
number or address from Contact
Details can be stored as a Favorite.
. Touch and hold on the favorite
location while viewing a contact
on the Contact Details List. The
contact name and all contact
information can be stored.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Voice Recognition 59
“Cancel Route”:End route
guidance.
If your language supports it, try
stating a One-Shot command to
enter a destination address
.”
Another example of a One-Shot
Destination Entry command is
“Navigate to Place of Interest –
Hotels.” If these commands do not
work, try saying “Navigate to Place
of Interest” or“Navigate to Address”
and the system will come back and
ask for details of your destination
Voice Recognition for the
Phone
“Call ” :Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored. “Call At Home,”
“At Work,” “On Mobile,”
or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :Initiate a
call to a standard phone number or
to a local emergency number.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls.
“Voice Keypad” :Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire number has been entered, the
command
“Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell
phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel controls for
a few seconds.
Voice Recognition for OnStar
(If Equipped)
“OnStar” :Begin OnStar Voice
Recognition.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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60 Phone
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
with the ignition on or in
ACC/ACCESSORY. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the infotainment display
features on the infotainment system
or press the steering wheel icon to
operate the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls,
confirm system information, and
start voice recognition.
c: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Features
For information about how to
navigate the menu system using the
infotainment features, see
Infotainment 02.
Phone : Touch the Home Page to
enter the phone main menu.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Press
Oduring a call to change the
volume level. The adjusted volume
level remains in memory for later
calls. The system maintains a
minimum volume level.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Phone 61
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment features, see
Infotainment02.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing Information
.
A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving. .
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. One Bluetooth device can be
connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Connecting to a Different
Phone” later in this section.
Pairing a Phone 1. Touch Phone on the Home Page.
2. Select Phones and select Pair New Device.
3. A four-digit Personal Identification Number (PIN)
appears on the display. The
PIN, if required, may be used
in Step 5. 4. Start the pairing process on the
cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate “Buick”on the display.
Follow the instructions
provided in Step 3, to enter the
PIN. After the PIN is
successfully entered or the
code is confirmed, the system
responds with “
has been successfully paired”
when the pairing process is
complete.
6. If “Buick” does not appear, turn
the phone off or remove the
phone battery and retry.
7. If the phone prompts to accept connection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
8. Repeat Steps 1−5 to pair additional phones.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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62 Phone
Listing All Paired and Connected
Phones1. Touch Phone on the Home Page.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
znext to the phone to
disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted. 1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch
Mnext to the phone to
delete and follow the on-screen
prompts. Connecting to a Different Phone
To connect to a different phone, the
new phone must be in the vehicle
and paired to the Bluetooth system.
1. Touch Phone on the Home Page.
2. Touch Phones.
3. Touch the new phone to connect to from the not
connected device list.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, touch Phone on
the Home Page to display
“Call View.”
.While the active call is
hands-free, touch the Handset
option to switch to the handset
mode. The Handset option
changes to Handsfree once the
Bluetooth device confirms it is
operating as handset.
. While the active call is handset,
touch the Handsfree option to
switch to the hands-free mode. The Handsfree option changes
to Handset once the Bluetooth
device confirms it is operating as
handsfree.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.
To make a call using the
Contacts menu:
1. Touch Phone on the Home Page.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Phone 63
2. Touch Contacts.
3. Touch the name to call.
4. Touch the desired contactnumber to call.
To make a call using the Recent
Calls menu: 1. Touch Phone on the Home Page.
2. Touch Recent.
3. Touch the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by touching View in the top
right corner of the list.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
Declining a Call
To decline a call:
. Press
con the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call
To accept a call-waiting call:
.
Press
gon the steering wheel
controls.
. Touch Switch on the
infotainment display.
Declining a Call
To decline a call-waiting call:
. Press
con the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch
Phone on the Home Page to display
“Call View.” While in Call View,
touch the call information of the call
on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.

Buick Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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64 Phone
To start a three-way call while in a
current call:1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together.
4. Once all calls are merged, the Merge option becomes an
Unmerge option. Touch to
unmerge the calls.
Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.Presscon the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Touch Phone on the Home Page.
2. While in the Call View, touch the up arrow to raise the
interaction selector.
3. Touch Keypad and enter the number.
Voice Mail
The default voice mail number is the
phone number of the outgoing
phone source. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch Phone on the Home Page.
2. Touch Voice Mail.
3. Touch Call. 4. Enter the DTMF tones using
the keypad if needed.
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, pressg
on the steering wheel controls. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition 053 for help using
voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial”or“Call”
Command
To call a number:
1. Press
gon the steering wheel
controls. The system responds
“Command Please,” followed
by a tone.