2020 BUICK ENCLAVE service schedule

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Customer Information 347All Overseas Locations Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows access to videos, articles,
and vehicle health specific to your
Buick as well as your OnStar
Account information all in one place. Membership Benefits
E : Download owner ’ s manuals
and view vehicle-specific how-to
videos.
G : View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I : View and print dealer-recorded
service records and self-recorded
service records.
D : Select a dealer and view
locations, maps, phone numbers,
and hours.
r : Track your vehicle ’ s warranty
information.
J : View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 340 .
H : Compare and shop for Buick
and OnStar plans and services.
View GM Card and SiriusXM
information (if equipped).
F : Chat with online help
representatives. See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
mybuick.ca Visit the Buick Owner Centre at
mybuick.ca (English) or my.buick.ca
(French) to access similar benefits
to the U.S. site.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
350 Customer Information of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “ Limited Warranty and
Owner Assistance Information ”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area. Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Customer Information 353repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company. In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information Service Manuals Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature Owner ’ s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’ s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’ s manuals, warranty
manuals, infotainment manuals, and portfolios. Portfolios include an
owner ’ s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday – Friday, 8:00 a.m. – 6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
368 Connected Services vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle ’ s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
.
Remotely start/stop the vehicle,
if factory-equipped.
.
Lock/unlock doors, if equipped
with automatic locks.
.
Activate the horn and lamps. .
Check the vehicle ’ s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.
Send destinations to the vehicle.
.
Locate the vehicle on a map
(U.S. market only).
.
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
.
Locate a dealer and schedule
service.
.
Request roadside assistance.
.
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
.
Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics By monitoring and reporting on the
vehicle ’ s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Index 375M Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 339
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 334
Maintenance Schedule . . . . . . . . . 328
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 337
Malfunction Indicator Lamp . . . . . 122
Manual Mode . . . . . . . . . . . . . . . . . . . 196
Massage . . . . . . . . . . . . . . . . . . . . . . . . 48
Memory Seats . . . . . . . . . . . . . . . . . . . 43
Messages
Engine Power . . . . . . . . . . . . . . . . 136
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 136
Vehicle Speed . . . . . . . . . . . . . . . . 137
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 32
Mirrors
Automatic Dimming . . . . . . . . . . . . . 31
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 32
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 30
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 30
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tilt in Reverse . . . . . . . . . . . . . . . . . . 31
Mirrors, Interior Rearview . . . . . . . . 32 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Driver Control . . . . . . . . . . . . . . . . . 202
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 290
N Navigation
Connected Services . . . . . . . . . . 366
New Vehicle Break-In . . . . . . . . . . . 181
O Odometer . . . . . . . . . . . . . . . . . . . . . . . 116
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 169
Driving . . . . . . . . . . . . . . . . . . . . . . . . 169
Recovery . . . . . . . . . . . . . . . . . . . . . 168
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 253
Engine Oil Life System . . . . . . . 255
Pressure Light . . . . . . . . . . . . . . . . 128
Older Children, Restraints . . . . . . . 74
Online Owner Center . . . . . . . . . . . 347
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 357
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 360
OnStar Emergency . . . . . . . . . . . . . 359
OnStar Overview . . . . . . . . . . . . . . . 358
OnStar Security . . . . . . . . . . . . . . . . 360 Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . 106
Overheating, Engine . . . . . . . . . . . . 262
Overview
Instrument Panel . . . . . . . . . . . . . . . . 5
P Park
Shifting Out of . . . . . . . . . . . . . . . . 187
Park Assist . . . . . . . . . . . . . . . . . . . . . 216
Parking
Brake and P (Park)
Mechanism Check . . . . . . . . . . 267
Extended . . . . . . . . . . . . . . . . . . . . . 189
Over Things That Burn . . . . . . . 189
Parking or Backing
Assistance Systems . . . . . . . . . . 216
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 121
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Passenger Sensing System . . . . . 68
Pedestrian Ahead Indicator . . . . . 126
Perchlorate Materials
Requirements, California . . . . . . 249
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 137