2020 BUICK ENCLAVE infotainment

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Driving and Operating 219If equipped, the front view camera
also displays when the Park Assist
system detects an object within
30 cm (12 in).
Front/Rear Junction View :
Displays a front or rear cross traffic
view that shows objects directly to
the left and right of the front or back
of the vehicle. Touch Junction View
on the infotainment display when a
camera view is active. Touching the
button multiple times will toggle
between front and rear camera
views.
Front/Rear Overhead View :
Displays a front or rear overhead
view of the vehicle. Touching the
button will toggle between the two
views.
Front/Rear Bowl View : Displays a
view of the vehicle from either the
front or the back of the vehicle.
Touch Bowl View on the
infotainment display when a camera
view is active. Touching the button
multiple times will toggle between
forward and rearward views. Park
Assist and RCTA overlays are not
available when Bowl View is active. Side Forward/Rearward View :
Displays a view that shows objects
next to the front or rear sides of the
vehicle. Touch Side Forward/
Rearward View on the infotainment
display when a camera view is
active. Touching the button multiple
times will toggle between forward
and rearward views. Park Assist
and RCTA overlays are not
available when Side Forward/
Rearward View is active.
Hitch View : Assists while
connecting to a trailer. Displays a
zoomed-in view of the hitch to help
align the vehicle ’ s hitch ball with the
trailer coupler. Shifting into P (Park)
while in this view will automatically
engage the Electronic Parking
Brake (EPB).
Guidance Lines : Displays
available guidelines, including
standard and Hitch Guidance.
Top Down View : Displays an
image of the area surrounding the
vehicle, along with the rear camera
view in the infotainment display. The
rear camera view will be replaced
by the front camera view after shifting from R (Reverse) to a
forward gear or when the vehicle is
moving forward slower than 12 km/h
(8 mph). This view can only be
enabled in Front/Rear Standard
View by touching the Top Down
View button when a camera view is
active.
Park Assist
With RPA, as the vehicle backs up
at speeds of less than 8 km/h
(5 mph), the sensors on the rear
bumper may detect objects up to
2.5 m (8 ft) behind the vehicle within
a zone 25 cm (10 in) high off the
ground and below bumper level.
These detection distances may be
shorter during warmer or humid
weather.
Blocked sensors will not detect
objects and can also cause false
detections. Keep the sensors clean
of mud, dirt, snow, ice, and slush;
and clean sensors after a car wash
in freezing temperatures.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
220 Driving and Operating
{ WarningThe Park Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
below the bumper or that are too
close or too far from the vehicle.
It is not available at speeds
greater than 8 km/h (5 mph). To
prevent injury, death, or vehicle
damage, even with Park Assist,
always check the area around the
vehicle and check all mirrors
before backing.
The instrument cluster may have a
Park Assist display with bars that
show “ distance to object ” and object
location information for RPA. As the object gets closer, more bars light
up and the bars change color from
yellow to amber to red.
When an object is first detected in
the rear, one beep will be heard
from the rear, or both sides of the
Safety Alert Seat will pulse two
times. When an object is very close,
<0.6 m (2 ft) in the vehicle rear, five
beeps will sound from the rear,
or both sides of the Safety Alert
Seat will pulse five times.
Rear Cross Traffic Alert (RCTA)
If equipped, RCTA shows a red
warning triangle with a left or right
pointing arrow on the infotainment
display to warn of traffic coming
from the left or right. This system
detects objects coming from up to
20 m (65 ft) from the left or right side
of the vehicle. When an object is
detected, three beeps sound from
the left or right, depending on the
direction of the detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out from the back of the vehicle do not
move further back when a trailer is
towed.
Turning the Features On or Off To turn RPA on or off, press
X on
the center console. The indicator
light next to the button comes on
when the features are on and turns
off when the features have been
disabled.
RCTA and Rear Park Assist
symbols can be turned on or off
through vehicle personalization. See
“ Collision/Detection Systems ” under
Vehicle Personalization 0 137 .
Turn off RPA when towing a trailer.
Assistance Systems for
Driving If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane
Departure Warning (LDW), Lane
Keep Assist (LKA), Side Blind Zone
Alert (SBZA), Lane Change Alert
(LCA), Automatic Emergency
Braking (AEB), and/or the Front

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
278 Vehicle Care Fuses Usage
F17 Communication
gateway module
F18 Instrument cluster
F19 Body control module 1
F20 Wireless charger
module
F21 Body control module 4
F22 Infotainment
F23 Body control module 2
F24 –
F25 Park assist
F26 Communications
integration module
F27 Video
F28 Radio/Heating,
ventilation, and air
conditioning display
F29 Radio
F30 Steering wheel
controls
F31 Front blower
F32 DC AC inverter Fuses Usage
F33 Driver power seat
F34 Passenger power seat
F35 Feed/Body control
module 4
F36 Electric power
steering
F37 Power outlet/Wireless
charger/Accessory
F38 Body control module 8
F39 Steering wheel
controls backlighting
Circuit
Breakers Usage
F40 –
F41 –
F42 Auxiliary power
outlet/Lighter Rear Compartment Fuse
Block
The rear compartment fuse block is
behind a trim panel on the driver
side of the rear storage
compartment.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
344 Customer Information
Customer
Information Customer Information Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 344
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 346
Customer Assistance for Text
Telephone (TTY) Users . . . . . 347
Online Owner Center . . . . . . . . . 347
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 347
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 348
Scheduling Service
Appointments . . . . . . . . . . . . . . . 349
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 350
Collision Damage Repair . . . . . 351
Publication Ordering
Information . . . . . . . . . . . . . . . . . . 353
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 354 Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 354
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 355
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 355
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 355
Cybersecurity . . . . . . . . . . . . . . . . . 356
Event Data Recorders . . . . . . . . 356
OnStar . . . . . . . . . . . . . . . . . . . . . . . 357
Infotainment System . . . . . . . . . . 357 Customer Information Customer Satisfaction
Procedure Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Customer Information 353repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company. In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information Service Manuals Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature Owner ’ s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’ s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’ s manuals, warranty
manuals, infotainment manuals, and portfolios. Portfolios include an
owner ’ s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday – Friday, 8:00 a.m. – 6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
Customer Information 357To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner. OnStar If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle ’ s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See OnStar Additional Information
0 360 .
Infotainment System If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
OnStar 359Press
= to:
.
Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
.
Give OnStar Turn-by-Turn
Navigation voice commands.
.
Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Q to connect to an
Advisor to:
.
Verify account information or
update contact information.
.
Get driving directions. .
Receive a Diagnostic check of
the vehicle's key operating
systems.
.
Receive Roadside Assistance.
.
Manage Wi-Fi Settings,
if equipped.
Press
> to get a priority connection
to an OnStar Advisor available
24/7 to:
.
Get help for an emergency.
.
Be a Good Samaritan or
respond to an AMBER Alert.
.
Get assistance in severe
weather or other crisis situations
and find evacuation routes. OnStar Services Emergency Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
> for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527524) - 2020 - CRC - 4/10/19
OnStar 361.
Press
Q to speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
See Radio Frequency Statement
0 354 .
Services for People with
Disabilities Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN) A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Q or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.