4S1012721BA
Telephone
Select and confirm the desired telephone number
from the recent calls list.
Call list symbols > fig. 114:
@ Missed calls
@ Dialed numbers
@® Accepted calls
Select: a contact from the list > right control but-
ton.
— Call: call the selected contact.
— Connect secondary telephone*/Switch primary
and second. phone”: see > page 112.
— Edit phone number before calling: edit a
phone number before dialing it. Select and con-
firm
OK to edit. press the left control button to
return without editing.
— Send text message: write a text message to
the selected contact.
— Delete call list: select and confirm if you would
like to Delete this entry or Delete all entries.
— Store as favorite: store the selected contact as
a favorite.
— Show contact details: See > page 121.
— Connection manager: See > page 168.
— Bluetooth settings: See > page 169.
— Online settings*: See > page 170.
— Wi-Fi settings: See > page 129.
— Telephone settings: See > page 122.
Favorites
Requirement: a phone number or contact must
be stored as a favorite > page 116.
Select and confirm a favorite in the favorites list.
Directory
Requirement: you must have at least one contact
stored in your cell phone.
Select and confirm a phone number from the di-
rectory > page 120.
Enter number
— Entering a phone number as a sequence of
numbers: enter the number using the number
speller > fig. 113.
— Entering the phone number as a sequence of
letters: select and confirm [ABC] above the
number speller. Enter a sequence of letters us-
ing the letter speller, for example AUDISER-
VICE.
— Dialing a phone number: select and confirm &,
or push the control knob downward. Select and
confirm OK.
— Deleting individual characters: select and con-
firm
&l.
— Deleting all characters entered at once: turn
the control knob with the character selection to
and press and hold the control knob, or se-
lect: right control button > Clear input field.
Tone sequences (DTMF) can be entered directly
into the speller during a phone call.
Accepting or ending a call
— Accepting a call: select and confirm Answer.
— Declining a call: select and confirm Decline.
— Muting an active call: select and confirm Mute.
— Ending a phone call or canceling dialing: se-
lect and confirm End call or press the control
knob.
Answering another call: See > page 115, During
a phone call.
Caller information: the name, phone number or
Unknown appears in the Infotainment system
display depending on if the caller has been stored
in the directory and if the phone number has
been transmitted. A picture may also be dis-
played, depending on whether you have assigned
a picture to a contact in your directory and if it
was transferred to your MMI. You can find out if
your mobile device supports this function from
your mobile device network provider, your mobile
device owner's manual, or at www.audiusa.com/
bluetooth.
G) Tips
The radio or media playback is muted during a
phone call.
During a phone call
Requirement: there must be a call in progress.
> Press the right control button.
115
Telephone
The following options may be possible during a
call depending on the mobile device being used
and the type of connection:
— Making an additional call: select: Find contact
> Call list/Directory/Favorites > an entry from
the list.
— Accepting an incoming call when there is an
active call and a call on hold: select Replace.
The active call is replaced with the incoming
call.
— Answering another call: if there is an incoming
call while another call is active, you can select
Answer to put the existing call on hold and an-
swer the incoming call. If you select Decline,
the incoming call will be declined.
Additional functions include:
Mute: if you select and confirm this function, the
other person on the phone cannot hear you. You
will still be able to hear the other person.
Hold call/Resume: you can place the existing call
on hold and resume it again. To resume the call,
select and confirm the call you would like to re-
sume.
Transfer call to mobile device*: select and con-
firm
Transfer call to mobile device to transfer
the existing call from the MMI to your cell phone.
Switch to hands-free mode*: Requirement: you
must have a phone call in progress on your cell
phone. Select and confirm Switch to hands-free
mode to transfer the call from your cell phone to
the MMI.
Swap call: alternate between two phone calls
while one of the calls is on hold. Selecting End
call will end the active phone call. A phone call
on hold can be resumed using the right control
button > Resume.
Add to conference: a party on hold and up to five
active parties (depending on the network) can be
added to a conference call. To make an additional
call, put all participants in the current conference
call on hold using the right control button > Hold
conference. Press the left control button. Select
and confirm Call list/Directory/Favorites > an
entry from the list. You can add called contacts
to the conference using the right control button
116
> Add to conference. Resume takes all parties off
hold.
Multi-party calling: select the right control but-
ton > Tel. settings > Call options. When the func-
tion is switched on [M, you can accept an addi-
tional call using Answer or decline a call using
Decline. When the function is switched off, you
can Replace or Decline a call.
Connection manager: see > page 168.
Telephone settings: see > page 122.
(i) Tips
—To be notified of an incoming call during a
phone call, the call waiting function in your
cell phone must be switched on when using
the hands-free profile (Handsfree).
— You can obtain more information from your
mobile device service provider or from your
mobile device user guide.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
— The display of an incoming phone callin the
Infotainment system display may still be
visible for a few seconds depending on the
cell phone in use. Using the Replace or De-
cline functions may then end the active
phone call.
Favorites
Up to 50 contacts, in addition to the voicemail
number, can be stored in any order in the favor-
ites list:
> Select: [MENU] button > Telephone > left con-
trol button.
Storing an existing phone number as a
favorite:
— Select and confirm Call list/Directory.
— Select and confirm a contact or phone number
from the list.
4S1012721BA
Telephone
— Select: Right control button > Store as favorite.
— Enter a name for the favorite or select a sug-
gestion.
— Select and confirm Save.
Renaming stored favorites
— Select and confirm: Favorites > a favorite from
the list.
— Select the right control button > Rename favor-
ite.
Moving stored favorites
— Select and confirm: Favorites > a favorite from
the list.
— Select the right control button > Move favorite.
— Select and confirm the location of the selected
favorite.
Deleting a stored favorite
— Select and confirm: Favorites > a favorite from
the list.
— Select: right control button > Delete favorite >
Delete this entry or Delete all entries.
Messages
Text messages
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
Depending on the mobile device being used and
the mobile network contract, you may be able to
receive and send text messages using the MMI.
Requirement: A cell phone must be connected to
the MMI via Bluetooth MAP (Message Access Pro-
file) > page 110.
> Select: [MENU] button > Telephone > left con-
trol button > text message (myPhone)/text
message (secondary phone)*.
Inbox
All received text messages are displayed.
Sent
All sent text messages are displayed.
Outbox
All text messages to be sent are displayed.
Drafts
Displays all text messages that have not yet been
sent and stored text messages.
Deleted
Displays all deleted text messages.
(Gi) Tips
— Please note that you may have to activate
the receiving and sending of text messages
in your cell phone depending on the SIM
card being used (for example, when using a
Multi-SIM). You can obtain more informa-
tion from your mobile device service provid-
er or from your mobile device user guide.
— For more information on supported mobile
devices, visit www.audi.com/bluetooth or
contact an authorized Audi dealer or author-
ized Audi Service Facility.
— You need a mobile device with Message Ac-
cess Profile that also supports the sending
function to be able to send text messages
through the MMI.
ite text message
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
> Select: [MENU] button > Telephone > left con-
trol button > text message (myPhone)/text
message (secondary phone)*.
Write new text message
Select and confirm the desired template from the
list. Enter a recipient. Select and confirm Send.
Reply*
Select and confirm the desired template from the
list. Select and confirm Send.
Message options
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
> Select: [MENU] button > Telephone > left con-
trol button > text message (myPhone)/text
message (secondary phone)* > Inbox/Sent/
Outbox > right control button.
117
Telephone
The following options may be available depend-
ing on the selected menu.
Reply*
A reply can be sent for the selected message in
the Inbox.
Forward
The selected text message can be forwarded to a
different recipient.
Send again*
The selected text message can be resent.
Delete this text message*
The selected text message can be deleted.
Read out)
You can have the MMI read an open text mes-
sage.
Text messaging settings*
To display when a new text message is received,
enable the Text message notifications. New text
messages are indicated with an envelope Min
the Infotainment system display status line.
Connection manager
See > page 168.
Bluetooth settings
See > page 169.
Online settings*
See > page 170.
Wi-Fi settings
See > page 129.
Telephone settings
See > page 122.
G) Tips
Messages that are deleted in the MMI are also
deleted in the mobile device automatically.
) Not available in all languages.
118
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
Depending on the type of cell phone used, you
can receive and send e-mails through the MMI.
Requirement: The Message Access Profile (MAP)
must be activated in the Bluetooth settings in
your cell phone and your cell phone must be con-
nected to the MMI > page 110. You can find out
if your mobile device supports this function by
checking your mobile device owner's manual.
> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)*.
Write new e-mail
— Using a template: select and confirm the de-
sired template from the list.
— Enter one or more recipients.
— Select and confirm Send.
Inbox
All received e-mails are displayed.
Sent
All sent e-mails are displayed.
Outbox
All e-mails that will be sent are displayed.
Drafts
All saved e-mails that have not been sent yet are
displayed.
@) Note
Always follow the information found in >@ in
General information on page 124.
(i) Tips
— For more information on supported mobile
devices, visit www.audi.com/bluetooth or
contact an authorized Audi dealer or author-
ized Audi Service Facility.
— If you are still not receiving e-mails even
though you have a successful connection, >
4S1012721BA
Telephone
then contact your e-mail service provider or
your cell phone service provider.
Message options
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)* > Inbox/Sent/Outbox > right
control button.
The following options may be available depend-
ing on the selected menu.
Store as template
Ten e-mail templates are stored in the MMI. You
can save up to 10 additional templates of your
own.
— Create an e-mail.
— Select and confirm Store as template.
Resume last edited e-mail
The last e-mail in progress can be resumed.
Reply*
A reply can be sent for the selected e-mail in the
Inbox.
Reply to all*
A reply can be sent for the selected e-mail in the
Inbox and it will be sent to all of the entered re-
cipients.
Forward
The selected e-mail can be forwarded to a differ-
ent recipient.
Delete this message*
The selected e-mail can be deleted.
Read out))
You can have the MMI read an open e-mail.
E-mail settings*
To display when a new e-mail is received, activate
the E-mail notifications. New e-mails are indicat-
) Not available in all languages.
ed with an envelope & in the Infotainment sys-
tem display status line.
Connection manager
See > page 168.
Bluetooth settings
See > page 169.
Online settings*
See > page 170.
Wi-Fi settings
See > page 129.
Telephone settings
See > page 122.
(i) Tips
Messages that are deleted in the MMI are also
automatically deleted in the connected cell
phone.
Listening to voicemail
> Select: [MENU] button > Telephone > left con-
trol button. Select and confirm Call list/Direc-
tory/Favorites > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
— Entering the voicemail number: enter the de-
sired number. Select and confirm OK.
Requirement: a voicemail number must be stor-
ed.
— Dialing the voicemail number: select and con-
firm Voicemail.
G) Tips
— This service must be set up and activated in
advance by the cell phone service provider.
You can obtain more information from your
cell phone service provider.
— The voicemail number depends on the cell
phone service provider.
119
Telephone
Emergency call functions
> Select: [MENU] button > Telephone > left con-
trol button > Dial number > Enter emergency
call number (for example, 911) > OK.
ZA\ WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as a medical emergency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.
G) Tips
Emergency numbers are not the same every-
where. Find out which emergency number is
used in your current location.
Directory
Opening the directory
> Voicemail
v_ Green, Andrew
Rees 8
> Smith, John
Fig. 115 Directory
After connecting the cell phone, the contacts in it
are automatically imported into the MMI.
Requirement: you must have at least one contact
stored in your cell phone.
> Select: [MENU] button > Telephone > left con-
trol button > Directory.
— Selecting a contact: select and confirm a con-
tact from the directory. The phone numbers for
your selected contact are displayed. Select and
confirm a phone number to start a call.
— Free text search for a contact: see > page 100.
120
Contacts are displayed in alphabetical order and
can be sorted by first or last name > page 122.
The directory can be opened through the Tele-
phone menu as well as through the Navigation
menu.
@ Tips
— Check for a possible request to synchronize
on your cell phone. Requests to synchronize
the directory must be confirmed so that
your cell phone contacts can be loaded into
the MMI.
— The contact display in the MMI depends on
the mobile device being used. For more in-
formation on supported mobile devices, vis-
it www.audi.com/bluetooth or contact an
authorized Audi dealer or authorized Audi
Service Facility.
— The directory from the cell phone with the
active connection will always be displayed.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
— The contacts in the local MMI memory are
always visible and can be accessed by other
users.
teammate La)
> Select: [MENU] button > Telephone > left con-
trol button > Directory.
> To limit the search, enter the initials of the con-
tact being searched with each initial separated
by a space. Enter additional letters if necessary.
> Select and confirm a contact from the directory.
The phone numbers for the selected contact are
displayed.
> To make the call, select and confirm a phone
number.
G) Tips
— You can scroll through long lists quickly by
turning the control knob quickly. The scroll-
ing speed depends on the number of list en-
tries.
Telephone
Settings
Telephone settings
> Select: [MENU] button > Telephone > right con-
trol button > Telephone settings.
Call options*
Multi-party calling: can be switched on/off.
Ringtone and volume settings”)
Using the Mute telephone function, you can
switch the ringtone on your MMI on or off. You
can play the ringtones using the Ringtone func-
tion. Select and confirm an entry from the list.
For the Ringtone volume/Message volume set-
tings, see > page 171. The Microphone input
level can be adjusted during a phone call using
the control knob.
G) Tips
— Several mobile devices can be paired with
the MMI, but only two* mobile devices can
be actively connected.
—To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac-
tory default settings > page 168.
Add
nal options
> Select: [MENU] button > Telephone > right con-
trol button.
Connection manager
See > page 168.
Bluetooth settings
See > page 169.
Online settings*
See > page 170.
Wi-Fi settings
See > page 129.
D Depends on the connected cell phone.
122
Directory settings
» Select: [MENU] button > Telephone > left con-
trol button > Directory > right control button >
Contact settings.
Memory capacity
Shows the Memory capacity for the directory.
You can manage up to 17,000 contacts with the
MMI directory. You can load up to 4,000 contacts
from your cell phone into each directory. You can
also import up to 1,000 contacts from a storage
device.
Sort order
You can sort the contacts in your directory alpha-
betically according to Last name or First name.
Import contacts/Export contacts
See > page 121.
Download directory
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Hide contacts without phone number
When this function is switched on, grayed-out
contacts that have no phone numbers stored for
them will be hidden in the directory.
Safety belt microphone
Applies to: vehicles with safety belt microphone
Fig. 117 Safety belt microphone
4S1012721BA
Telephone
The safety belt microphone is positioned in the
ideal location to provide the best hands-free call
quality regardless of body size and seat position.
The safety belt microphone activates when you
buckle the safety belt. Make sure that the micro-
phone is on the side of the safety belt that is fac-
ing outward > fig. 117.
If you unbuckle the driver's safety belt, the sys-
tem switches from the safety belt microphone to
the roof microphone.
Troubleshooting
@) Tips
— If you deactivate the front passenger's air-
bag, the front passenger's safety belt micro-
phone will be deactivated regardless of
whether the front passenger's safety belt is
buckled or not.
—A dirty microphone opening can affect
hands-free call quality. If this happens,
clean the safety belt microphone using a
brush.
Problem Solution
Pairing the cell phone to the MMI
failed.
Make sure the requirements for connecting a cell phone have been
met > page 110, or
make sure you did not accidentally decline the PIN for establish-
ing a connection on your cell phone. If necessary, repeat the pair-
ing process > page 110.
After pairing, not all contacts or
no contacts have been loaded into
the MMI.
Avoid using special characters in names.
Avoid using contact groups on your cell phone.
Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using. You can obtain more in-
formation from your cell phone service provider, in your cell phone
user guide or in the database for mobile devices at www.audiusa.
com/bluetooth.
Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
On corporate phones, some Bluetooth settings may not be com-
patible or the cell phone Bluetooth function may be deactivated.
You can obtain more information from your system administrator.
Applies to: vehicles with Audi
phone box Wireless cell phone
charging is not working or is inter-
rupted.
Applies to: vehicles with Audi phone box Check if your mobile de-
vice is Qi-capable.
Check if your cell phone is centered on the phone symbol in the
Audi phone box page 112 and make sure there are no other ob-
jects
in the Audi phone box.
Do not place your remote control key in the Audi phone box with
your cell phone.
123