
4S1012721BA 
Telephone 
  
Select and confirm the desired telephone number 
from the recent calls list. 
Call list symbols > fig. 114: 
@ Missed calls 
@ Dialed numbers 
@® Accepted calls 
Select: a contact from the list > right control but- 
ton. 
— Call: call the selected contact. 
— Connect secondary telephone*/Switch primary 
and second. phone”: see > page 112. 
— Edit phone number before calling: edit a 
phone number before dialing it. Select and con- 
firm 
OK to edit. press the left control button to 
return without editing. 
— Send text message: write a text message to 
the selected contact. 
— Delete call list: select and confirm if you would 
like to Delete this entry or Delete all entries. 
— Store as favorite: store the selected contact as 
a favorite. 
— Show contact details: See > page 121. 
— Connection manager: See > page 168. 
— Bluetooth settings: See > page 169. 
— Online settings*: See > page 170. 
— Wi-Fi settings: See > page 129. 
— Telephone settings: See > page 122. 
Favorites 
Requirement: a phone number or contact must 
be stored as a favorite > page 116. 
Select and confirm a favorite in the favorites list. 
Directory 
Requirement: you must have at least one contact 
stored in your cell phone. 
Select and confirm a phone number from the di- 
rectory > page 120. 
Enter number 
— Entering a phone number as a sequence of 
numbers: enter the number using the number 
speller > fig. 113. 
— Entering the phone number as a sequence of 
letters: select and confirm [ABC] above the 
number speller. Enter a sequence of letters us- 
  
       
ing the letter speller, for example AUDISER- 
VICE. 
— Dialing a phone number: select and confirm &, 
or push the control knob downward. Select and 
confirm OK. 
— Deleting individual characters: select and con- 
firm 
&l. 
— Deleting all characters entered at once: turn 
the control knob with the character selection to 
and press and hold the control knob, or se- 
lect: right control button > Clear input field. 
Tone sequences (DTMF) can be entered directly 
into the speller during a phone call. 
Accepting or ending a call 
— Accepting a call: select and confirm Answer. 
— Declining a call: select and confirm Decline. 
— Muting an active call: select and confirm Mute. 
— Ending a phone call or canceling dialing: se- 
lect and confirm End call or press the control 
knob. 
Answering another call: See > page 115, During 
a phone call. 
Caller information: the name, phone number or 
Unknown appears in the Infotainment system 
display depending on if the caller has been stored 
in the directory and if the phone number has 
been transmitted. A picture may also be dis- 
played, depending on whether you have assigned 
a picture to a contact in your directory and if it 
was transferred to your MMI. You can find out if 
your mobile device supports this function from 
your mobile device network provider, your mobile 
device owner's manual, or at www.audiusa.com/ 
bluetooth. 
G) Tips 
The radio or media playback is muted during a 
phone call. 
During a phone call 
Requirement: there must be a call in progress. 
> Press the right control button. 
115  

Telephone 
  
The following options may be possible during a 
call depending on the mobile device being used 
and the type of connection: 
— Making an additional call: select: Find contact 
> Call list/Directory/Favorites > an entry from 
the list. 
— Accepting an incoming call when there is an 
active call and a call on hold:  select Replace. 
The active call is replaced with the incoming 
call. 
— Answering another call: if there is an incoming 
call while another call is active, you can select 
Answer to put  the existing call on hold and an- 
swer the incoming call. If you select Decline, 
the incoming call will be declined. 
Additional functions include: 
Mute: if you select and confirm this function, the 
other person on the phone cannot hear you. You 
will still be able to hear the other person. 
Hold call/Resume: you can place the existing call 
on hold and resume it again. To resume the call, 
select and confirm the call you would like to re- 
sume. 
Transfer call to mobile device*: select and con- 
firm 
Transfer call to mobile device to transfer 
the existing call from the MMI to your cell phone. 
Switch to hands-free mode*: Requirement: you 
must have a phone call in progress on your cell 
phone. Select and confirm Switch to hands-free 
mode to transfer the call from your cell phone to 
the MMI. 
Swap call: alternate between two phone calls 
while  one of the calls is on hold. Selecting End 
call  will end the active phone call. A phone call 
on hold can be resumed using the right control 
button > Resume. 
Add to conference: a party on hold and up to five 
active parties (depending on the network) can be 
added to a conference call. To make an additional 
call, put all participants in the current conference 
call on hold using the  right control button > Hold 
conference. Press the left control button. Select 
and confirm Call list/Directory/Favorites > an 
entry from the list. You can add called contacts 
to the conference using the  right control button 
116 
> Add to conference. Resume takes all parties off 
hold. 
Multi-party calling: select the  right control but- 
ton > Tel. settings > Call options. When the func- 
tion is switched on [M, you can accept an addi- 
tional call using Answer or decline a call using 
Decline. When the function is switched off, you 
can Replace or Decline a call. 
Connection manager: see > page 168. 
Telephone settings: see  > page 122. 
(i) Tips 
—To be notified of an incoming call during a 
phone call, the call waiting function in your 
cell phone  must be switched on when using 
the hands-free profile (Handsfree). 
— You can obtain more information from your 
mobile device service provider or from your 
mobile device user guide. 
— When leaving the vehicle, the Bluetooth 
connection to the mobile device will auto- 
matically disconnect. Depending on your 
mobile device, phone calls in progress may 
be automatically redirected from the MMI 
to your mobile device so that you can con- 
tinue the call on your phone. 
— The display of an incoming  phone callin the 
Infotainment system display may still be 
visible for a few seconds depending on the 
cell phone in use. Using the Replace or De- 
cline functions may then end the active 
phone call. 
Favorites 
Up to 50 contacts, in addition to the voicemail 
number, can be stored in any order in the favor- 
ites list: 
  
     > Select: [MENU] button > Telephone > left con- 
trol button. 
  
Storing an existing phone number as a 
favorite: 
— Select and confirm Call list/Directory. 
— Select and confirm a contact or phone number 
from the list.  

4S1012721BA 
Telephone 
  
— Select: Right control button > Store as favorite. 
— Enter a name for the favorite or select a sug- 
gestion. 
— Select and confirm Save. 
Renaming stored favorites 
— Select and confirm:  Favorites > a favorite from 
the list. 
— Select the  right control button > Rename favor- 
ite. 
Moving stored favorites 
— Select and confirm: Favorites > a favorite from 
the list. 
— Select the right control button > Move favorite. 
— Select and confirm the location of the selected 
favorite. 
Deleting a stored favorite 
— Select and confirm:  Favorites > a favorite from 
the list. 
— Select: right control button > Delete favorite > 
Delete this entry or Delete all entries. 
Messages 
Text messages 
Applies to: cell phones with Bluetooth Message Access Profile 
(MAP) 
Depending on the mobile device being used and 
the mobile network contract, you may be able to 
receive and send text messages using the MMI. 
Requirement: A cell phone must be connected to 
the MMI via Bluetooth MAP (Message Access Pro- 
file) > page 110. 
  
      > Select: [MENU] button > Telephone > left con- 
trol button > text message (myPhone)/text 
message (secondary phone)*. 
Inbox 
All received text messages are displayed. 
Sent 
All sent text messages are displayed. 
Outbox 
All text messages to be sent are displayed. 
Drafts 
Displays all text messages that have not yet been 
sent and stored text messages. 
Deleted 
Displays all deleted text messages. 
(Gi) Tips 
— Please note that you may have to activate 
the receiving and sending of text messages 
in your cell phone depending on the SIM 
card being used (for example, when using a 
Multi-SIM). You can obtain more informa- 
tion from your mobile device service  provid- 
er  or from your mobile device user guide. 
— For more information on supported mobile 
devices, visit www.audi.com/bluetooth or 
contact an authorized Audi dealer or author- 
ized Audi Service Facility. 
— You need a mobile device with Message Ac- 
cess Profile that also supports the sending 
function to be able to send text messages 
through the MMI. 
ite text message 
Applies to: cell phones with Bluetooth Message Access Profile 
(MAP) 
  
    > Select: [MENU] button > Telephone > left con- 
trol button > text message (myPhone)/text 
message (secondary phone)*. 
  
Write new text message 
Select and confirm the desired template from the 
list. Enter a recipient. Select and confirm Send. 
Reply* 
Select and confirm the desired template from the 
list. Select and confirm Send. 
Message options 
Applies to: cell phones with Bluetooth Message Access Profile 
(MAP) 
  
      > Select: [MENU] button > Telephone > left con- 
trol button > text message (myPhone)/text 
message (secondary phone)* > Inbox/Sent/ 
Outbox > right control button. 
117  

Telephone 
  
The following options may be available depend- 
ing on the selected menu. 
Reply* 
A reply  can be sent for the selected message in 
the Inbox. 
Forward 
The selected text message can be forwarded to a 
different recipient. 
Send again* 
The selected text message can be resent. 
Delete this text message* 
The selected text message can be deleted. 
Read out) 
You can have the MMI read an open text mes- 
sage. 
Text messaging settings* 
To display when a new text message is received, 
enable the Text message notifications. New text 
messages are indicated with an envelope Min 
the Infotainment system display status line. 
Connection manager 
See > page 168. 
Bluetooth settings 
See > page 169. 
Online settings* 
See > page 170. 
Wi-Fi settings 
See > page 129. 
Telephone settings 
See > page 122. 
G) Tips 
Messages that are deleted in the MMI are also 
deleted in the mobile device automatically. 
  
) Not available in all languages. 
118 
Applies to: cell phones with Bluetooth Message Access Profile 
(MAP) 
Depending on the type of cell phone used, you 
can receive and send e-mails through the MMI. 
Requirement: The Message Access Profile (MAP) 
must be activated in the Bluetooth settings in 
your cell phone and your cell phone  must be con- 
nected to the MMI > page 110. You can find out 
if your mobile device supports this function by 
checking your mobile device owner's manual. 
  
    > Select: [MENU] button > Telephone > left con- 
trol button > e-mail (myPhone)/e-mail (secon- 
dary phone)*. 
  
Write new e-mail 
— Using a template: select and confirm the de- 
sired template from the list. 
— Enter  one or more recipients. 
— Select and confirm Send. 
Inbox 
All received e-mails are displayed. 
Sent 
All sent e-mails are displayed. 
Outbox 
All e-mails that will be sent are displayed. 
Drafts 
All saved e-mails that have not been sent yet are 
displayed. 
@) Note 
Always follow the information found in >@ in 
General information on page 124. 
(i) Tips 
— For more information on supported mobile 
devices, visit www.audi.com/bluetooth or 
contact an authorized Audi dealer or author- 
ized Audi Service Facility. 
— If you are still not receiving e-mails even 
though you have a successful connection, >  

4S1012721BA 
Telephone 
  
then contact your e-mail service provider or 
your cell phone service provider. 
Message options 
Applies to: cell phones with Bluetooth Message Access Profile 
(MAP) 
  
    > Select: [MENU] button > Telephone > left con- 
trol button > e-mail (myPhone)/e-mail (secon- 
dary phone)* > Inbox/Sent/Outbox > right 
control button. 
  
The following options may be available depend- 
ing on the selected menu. 
Store as template 
Ten e-mail templates are stored in the MMI. You 
can save up to 10 additional templates of your 
own. 
— Create an e-mail. 
— Select and confirm Store as template. 
Resume last edited e-mail 
The last e-mail in progress can be resumed. 
Reply* 
A reply  can be sent for the selected e-mail in the 
Inbox. 
Reply to all* 
A reply  can be sent for the selected e-mail in the 
Inbox and it will be sent to all of the entered re- 
cipients. 
Forward 
The selected e-mail can be forwarded to a differ- 
ent recipient. 
Delete this message* 
The selected e-mail can be deleted. 
Read out)) 
You can have the MMI read an open e-mail. 
E-mail settings* 
To display when a new e-mail is received, activate 
the E-mail notifications. New e-mails are indicat- 
  
) Not available in all languages. 
ed with an envelope & in the Infotainment sys- 
tem display status line. 
Connection manager 
See > page 168. 
Bluetooth settings 
See > page 169. 
Online settings* 
See > page 170. 
Wi-Fi settings 
See > page 129. 
Telephone settings 
See > page 122. 
(i) Tips 
Messages that are deleted in the MMI are also 
automatically deleted in the connected cell 
phone. 
Listening to voicemail 
  
    > Select: [MENU] button > Telephone > left con- 
trol button. Select and confirm Call list/Direc- 
tory/Favorites > Voicemail. 
  
Requirement: there must be  no voicemail num- 
ber stored. 
— Entering the voicemail number: enter the de- 
sired number. Select and confirm OK. 
Requirement: a voicemail number must be stor- 
ed. 
— Dialing the voicemail number: select and con- 
firm Voicemail. 
G) Tips 
— This service must be set up and activated in 
advance by the cell phone service provider. 
You can obtain more information from your 
cell phone service provider. 
— The voicemail number depends on the cell 
phone service provider. 
119  
![AUDI R8 COUPE 2020  Owners Manual Telephone 
  
Emergency call functions 
  
    > Select: [MENU] button > Telephone > left con- 
trol button > Dial number > Enter emergency 
call number (for example, 911) > OK. 
  
  
ZA\ WARNING 
 AUDI R8 COUPE 2020  Owners Manual Telephone 
  
Emergency call functions 
  
    > Select: [MENU] button > Telephone > left con- 
trol button > Dial number > Enter emergency 
call number (for example, 911) > OK. 
  
  
ZA\ WARNING](/manual-img/6/57639/w960_57639-121.png)
Telephone 
  
Emergency call functions 
  
    > Select: [MENU] button > Telephone > left con- 
trol button > Dial number > Enter emergency 
call number (for example, 911) > OK. 
  
  
ZA\ WARNING 
— Because your phone works with radio sig- 
nals, a connection cannot be guaranteed un- 
der all circumstances. Do not rely on only 
your phone when it comes to essential com- 
munication (such as a medical emergency). 
— Always follow the instructions given by the 
emergency personnel during an emergency 
call and only end the call when they instruct 
you to do so. 
       
G) Tips 
Emergency numbers are not  the same every- 
where. Find out which emergency number is 
used in your current location. 
Directory 
Opening the directory 
> Voicemail 
v_ Green, Andrew 
Rees 8 
> Smith, John 
Fig. 115 Directory 
After connecting the cell phone, the contacts in it 
are automatically imported into the MMI. 
Requirement: you must have at least one contact 
stored in your cell phone. 
  
    > Select: [MENU] button > Telephone > left con- 
trol button > Directory. 
  
— Selecting a contact: select and confirm a con- 
tact from the directory. The phone numbers for 
your selected contact are displayed. Select and 
confirm a phone number to start a call. 
— Free text search for a contact: see  > page 100. 
120 
  
Contacts are displayed in alphabetical order  and 
can be sorted by first or last name > page 122. 
The directory can be opened through the  Tele- 
phone menu as well as through the Navigation 
menu. 
@ Tips 
— Check for a possible request to synchronize 
on your cell phone. Requests to synchronize 
the directory must be confirmed so that 
your cell phone contacts can be loaded into 
the MMI. 
— The contact display in the MMI depends on 
the mobile device being used. For more in- 
formation on supported mobile devices, vis- 
it www.audi.com/bluetooth or contact an 
authorized Audi dealer or authorized Audi 
Service Facility. 
— The directory from the cell phone with the 
active connection will always be displayed. 
— The contacts from the mobile device may 
not be transferred in alphabetical order. If 
there are too many entries, contacts with 
different first letters may be missing in the 
MMI. 
— The contacts in the local MMI memory are 
always visible and can be accessed by other 
users. 
teammate La) 
> Select: [MENU] button > Telephone > left con- 
trol button > Directory. 
> To limit the search, enter the initials of the con- 
tact being searched with each initial separated 
by a space. Enter additional letters if necessary. 
> Select and confirm a contact from the directory. 
The phone numbers for the selected contact are 
displayed. 
> To make the call, select and confirm a phone 
number. 
G) Tips 
— You can scroll through long lists quickly by 
turning the control knob quickly. The scroll- 
ing speed depends on the number of list en- 
tries. 
  
       
![AUDI R8 COUPE 2020  Owners Manual Telephone 
  
Settings 
Telephone settings 
> Select: [MENU] button > Telephone > right con- 
trol button > Telephone settings. 
  
      
Call options* 
Multi-party calling: can be switched on/off. 
 AUDI R8 COUPE 2020  Owners Manual Telephone 
  
Settings 
Telephone settings 
> Select: [MENU] button > Telephone > right con- 
trol button > Telephone settings. 
  
      
Call options* 
Multi-party calling: can be switched on/off.](/manual-img/6/57639/w960_57639-123.png)
Telephone 
  
Settings 
Telephone settings 
> Select: [MENU] button > Telephone > right con- 
trol button > Telephone settings. 
  
      
Call options* 
Multi-party calling: can be switched on/off. 
Ringtone and volume settings”) 
Using the Mute  telephone function, you can 
switch the ringtone on your MMI on or off. You 
can play the ringtones using the Ringtone func- 
tion. Select and confirm an entry from the list. 
For the Ringtone volume/Message volume set- 
tings, see > page 171. The Microphone input 
level can be adjusted during a phone call using 
the control knob. 
G) Tips 
— Several mobile devices can be paired with 
the MMI, but only two* mobile devices can 
be actively connected. 
—To delete all paired Bluetooth devices, the 
Bluetooth function can be reset to the fac- 
tory default settings > page 168. 
Add 
  
nal options 
  
    > Select: [MENU] button > Telephone > right con- 
trol button. 
  
Connection manager 
See > page 168. 
Bluetooth settings 
See > page 169. 
Online settings* 
See > page 170. 
Wi-Fi settings 
See > page 129. 
  
D Depends on the connected cell phone. 
122 
Directory settings 
» Select: [MENU] button > Telephone > left con- 
trol button > Directory > right control button > 
Contact settings. 
  
       
Memory capacity 
Shows the Memory capacity for the directory. 
You can manage up to 17,000 contacts with the 
MMI directory. You can load up to 4,000 contacts 
from your cell phone into each directory. You can 
also import up to 1,000 contacts from a storage 
device. 
Sort order 
You can sort the contacts in your  directory alpha- 
betically according to Last name or First name. 
Import contacts/Export contacts 
See > page 121. 
Download directory 
To update the contacts in the MMI, you can man- 
ually download your mobile device contacts. De- 
pending on the mobile device,  you may need to 
disconnect and reconnect the Bluetooth connec- 
tion to update the contacts. 
Hide contacts without phone number 
When this function is switched on, grayed-out 
contacts that have no phone numbers stored for 
them will be hidden in the directory. 
Safety belt microphone 
Applies to: vehicles with safety belt microphone 
  
  
Fig. 117 Safety belt microphone  

4S1012721BA 
Telephone 
  
The safety belt microphone is positioned in the 
ideal location to provide the best hands-free call 
quality regardless of body size and seat position. 
The safety belt microphone activates when you 
buckle the safety belt. Make sure that the micro- 
phone is on the side of the safety belt that is fac- 
ing outward > fig. 117. 
If you unbuckle the driver's safety belt, the sys- 
tem switches from the safety belt microphone to 
the roof microphone. 
Troubleshooting 
@) Tips 
— If you deactivate the front passenger's air- 
bag, the front passenger's safety belt micro- 
phone will be deactivated regardless of 
whether the front passenger's safety belt is 
buckled or not. 
—A dirty microphone opening can affect 
hands-free call quality. If this happens, 
clean the safety belt microphone using a 
brush. 
  
Problem Solution 
  
Pairing the cell phone to the MMI 
failed. 
Make sure the requirements for connecting a cell phone have been 
met > page 110, or 
make sure you did not accidentally decline the PIN for establish- 
ing a connection on your cell phone. If necessary, repeat the pair- 
ing process > page 110. 
  
After pairing, not all contacts or 
no contacts have been loaded into 
the MMI. 
Avoid using special characters in names. 
Avoid using contact groups on your cell phone. 
  
Certain telephone functions are 
grayed out or not available. 
The telephone functions depend on the mobile device service pro- 
vider and the mobile device you are using. You can obtain more in- 
formation from your cell phone service provider, in your cell phone 
user guide or in the database for mobile devices at www.audiusa. 
com/bluetooth. 
  
Some telephone functions may 
be switched off or not available, 
even though the mobile device is 
supported. 
On corporate phones, some Bluetooth settings may not be com- 
patible or the cell phone Bluetooth function may be deactivated. 
You can obtain more information from your system administrator. 
  
Applies to: vehicles with Audi 
phone box Wireless cell phone 
charging is not working or is inter- 
rupted. 
    
Applies to: vehicles with Audi phone box Check if your mobile de- 
vice is Qi-capable. 
Check if your cell phone is centered on the phone symbol in the 
Audi phone box page 112 and make sure there are no other ob- 
jects 
in the Audi phone box. 
Do not place your remote control key in the Audi phone box with 
your cell phone. 
    
123