2020 AUDI Q7 air suspension

Table of contents

About this Owner's Manual......
SUMIMALY: ; « ss6% : osen ss sean cs poe s
QC CCeS Skis: si esis a 6 ores os ewe
Cockpit... 2... ee eee eee eee
Indicator lights overview...........0.
Display and operation............
Instrument cluster...............
Instrument cluster overview...........
Loading a personal profile.............
Operating. ........ 20.00. cece eee eee
Adjusting the display.................
Coolant temperature display...........
Tachometer............. eee eee eee
OdOMELEF as + 2 ams < gay & = pemE se ROR «
Outside temperature display...........
Engine oil temperature indicator.......
Vehicle’ TuNCtiONS « ssc. ss sees be eee ee
Touch displays....................
General touch display operation........
Multi Media Interface................
Head-up display..................
DeSériptlonis ss wees « x wees so eee + ee
Voice recognition system........
Generalinformation.................
Operating’ « esses ss assur wx aeuew sv ewe &
External voice operation..............
Global FuUNCtiONS:. icc: 6 6 ese. 6 6 ces
Additional function buttons...........
Starting and driving.............
Personalization..................
Opening and closing.............
Central locking........-.....00-e eee
Child safety lock.............00.-0 08
Power Wind OwWSics «seus ys sms 5 4 wee
Panoramic glass roof.................
Garage door opener..................
NOD
OO
14
16
16 18
24 24
25 25 25
26 27 27 28 28 28 30 30
34
36
40 40
41
Lights and Vision................. 45
Exterior lighting. ...............000ee AS
Interior lightinGisws « 2 wove + ¢ wees os ewe 50
ViSIOM iss +o sea « 5 wore oo semen W armen © oi 51
Windshield wipers................45- 53
Digital compass: s : sees s sees sz wees se 56
Sitting correctly and safely...... 58
Correct passenger seating position...... 58
Frontse@ats's « sews ¢ ¢ asia & 3 saws @ o wars = 58
Rearseat worse a sens + « semi oa axereee nw oie 61
Steering wheel............2..200005. 64
Head restraintsts: « » sae x 2 oawa a s gm o 8 64
Safety belts..............00..00000. 66
Memory function..............-000 eee 70
Airbag system .:2 ss secs ee eee tees 70
Child
safety seats coc « 4 seven © wreuese te © vase 75
Stowing and using............... 81
POWOr SOURCES wisn 5 6 eer ve oes wv eon 81
Cup holders......... 2... e eee eee eee 81
Storage and compartments............ 82
Luggage compartment............... 82
Roof rack... 0.0... 2... e eee eee eee 87
Warn and Cold ic: ss cies ss eee os ve 89
Climate control system............... 89
Steering wheel heating............... 92
Fluids in the A/C system. ............. 92
Driving...................0 0.000005 94
Starting'the vehicle ccc. so eves ee ceed ee 94
Whenidrivingye. sexe os cece 2 oem ves 95
Drive system... 0... 2. ee eee eee eee 100
Start/Stop System « ecw. ss ewes ae ees de 101
Brakes, 2s sii 2 wien a 2 oem ao mame 3 o eee 102
Electromechanical parking brake....... 104
Special driving situations.............. 106
Driving dynamic.................. 108
Audi drive select...............00000. 108
SUSPENSION es « & scues y & seis 5 & aie se ae 109
SECOFING
« ccexses 5 © soewome « % enemas 6 a mens 4 0s 110
All wheel drive (quattro) .............. art
Electronic Stabilization Control......... 112
Trailer towing.................... 115
Driving with atrailer................. 115

Quick access

Air suspension
=> page 110
Electrical system
=> page 242
Engine oil level (MIN)
=> page 236
Engine oil pressure
=> page 236
Cooling system
=> page 239
Hood
=> page 234
Loose wheel warning
=> page 261
Night vision assist
=> page 127
Night vision assist
=> page 127
Distance warning
=> page 143
Steering intervention request
=> page 139
Safe start monitor
=> page 141,
Driver intervention request
=> page 141
Lane departure warning
=> page 144
Lane departure warning
=> page 144
Audi pre sense
=> page 147,
Intersection assist
= page 153


Yellow indicator lights
Central indicator light
>page 7
Safety systems
=> page 71

Transmission
=> page 99

Drive system
=> page 101
Cooling system
=> page 239
Engine start system
=>page 95
Keys
>page 95
Electromechanical parking brake
=>page 105
Brake system
=> page 103
Electronic Stabilization Control
(ESC)
=> page 112
Electronic Stabilization Control
(ESC)
=page 112
Electronic Stabilization Control
(ESC)
=> page 113
Anti-lock braking system (ABS)
>page 114
Anti-lock braking system (ABS)
=>page 114
Steering
=>page 110
Steering lock
=>page 110
All wheel drive
=> page 112
Suspension control
=>page 110
Air suspension
=>page 110
Engine speed limitation
=> page 13
Tank system
=> page 231
Electrical system
=> page 242
Engine oil level (MIN)
= page 236

Quick access

Adaptive cruise assist
=> page 136
Adaptive cruise assist
=> page 136


Adaptive cruise assist
=> page 136
Adaptive cruise assist
=> page 136
Lane guidance for adaptive cruise
assist
=> page 136
Lane departure warning
=> page 144
High beams
=> page 46
High beam assistant
=> page 46
Laser lights
=> page 47
Rear safety belt
=> page 69
Rear safety belt
=> page 69
Transmission
=> page 99
Convenience key
=>page 95
Electromechanical parking brake
=>page 105
Electromechanical parking brake
=>page 105
Hill descent assist
=> page 107
Air suspension
=>page 110
High beam assistant
=> page 46
Door lock
> page 32
10

























Child safety lock
=> page 40
Speed warning system
= page 123
Speed warning system
> page 123
Camera-based traffic sign recog-
nition
=> page 124
Night vision assist
=> page 128
Cruise control system
CS
page 130
Cruise control system
=> page 130
Intersection assistant
=> page 153
Side assist
=>page 151
Distance warning
=> page 143
Rear cross-traffic assist
=> page 163
Adaptive cruise assist
=> page 142,
Efficiency assist
=> page 133
Adaptive cruise assist
=> page 139
Lane guidance for adaptive cruise
assist
=> page 136
Lane departure warning
=> page 144
Lane departure warning
=>page 145
Audi pre sense
=> page 149
Emergency assist
=>page 154

Stowing and using




gage compartment cover
Applies to: vehicles with luggage compartment cover


B4L-1256

Fig. 79 Luggage compartment: removing and installing
the luggage compartment cover
Follow the safety precautions > page 82.
> To attach the luggage compartment cover, pull
the cover out by the handle @) and secure it in
the mounting eyelets (2) on the side trim pan-
els.
> To remove the luggage compartment cover,
pull the lever firmly in the direction of the ar-
row > fig. 79 and remove the cover upward.
> To install the luggage compartment cover,
place the cover in the mounts on the side trim
panels on the left and right side.
> Push the cover downward until it clicks into
place.

D_Incertain countries.
84

Applies to: vehicles with air suspension
Fig. 80 Left side of the luggage compartment: rear lower-
ing button

The rear of the vehicle can be lowered to make
loading and unloading easier.
Requirement: all vehicle doors must be closed.
The trailer mode for air suspension is switched
off.
> Open the luggage compartment lid.
> Press the lower section of the button @). The
rear of the vehicle lowers.
> Press the upper section of the button @). The
rear of the vehicle will lift.
The LED in the button will turn on while the vehi-
cle is lowering. When the loading level has been
reached, the LED will stay on as long as the rear
of the vehicle is in the lowered position. The LED
turns off when the vehicle returns to the original
level.
The rear of the vehicle will be automatically
raised when you select another mode or start to
drive.
— Do not park the vehicle in a lowered loading
level.
— Also refer to the information about ground
clearance > page 109. >

Driving dynamic

Driving dynamic
Audi drive select
Introduction
Applies to: vehicles with Audi drive select
Drive select makes it possible to experience dif
ferent types of vehicle characteristics in one vehi-
cle. With different driving modes, the driver can
switch the setting, for example from sporty to
comfortable. This allows you to adjust the set-
tings to your personal preferences. This makes it
possible to combine settings such as a sporty
drivetrain setting with comfortable steering.
Selecting an Audi drive select mode
Applies to: vehicles with Audi drive select
Fig. 97 Center console: Audi drive select button
> Press the left or right arrow key > fig. 97 until
the desired mode appears in the MMI. Or:
» Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
You can change the driving mode when the vehi-
cle is stationary or while driving. If traffic per-
mits, briefly remove your foot from the accelera-
tor pedal after changing modes so that the mode
you have selected will be activated for the drive
system.
The following modes are available depending on
the equipment:
offroad - Provides assistance when driving off-
road. The vehicle will be raised to the second-
highest level using the air suspension®. The ESC
will be restricted and the hill descent assist* will
be activated. The vehicle will exit this mode after
the ignition is switched off.
108

allroad - Provides balanced vehicle handling. The
vehicle will be raised to the second-highest level
using the air suspension*.
comfort - Provides a comfort-oriented vehicle
setup and is suited for long drives on highways.
auto - Provides an overall comfortable yet dy-
namic driving feel and is suited for everyday use.
dynamic - Gives the driver a sporty driving feel
and is suited to a sporty driving style. The “S”
driving program is selected.
individual - Provides the option for personalized
vehicle settings. Press to configure the mode
=> page 108, Individual settings.
@ Tips
When the ignition is being switched on, indi-
vidual systems, such as the drive system, will
be reset to a balanced setting. Select the cur-
rent mode again to attain its full configura-
tion.

In lsettings
Applies to: vehicles with Audi drive select
The equipment in your vehicle will determine
which settings you can adjust.
Drive
The drive system will react to accelerator pedal
moves more quickly or in a more balanced man-
ner. The shift points are placed in higher or lower
speed ranges.
Depending on the setting, the drive power at the
rear axle will be distributed with the sport differ-
ential* to be more sporty or moderate
=> page 111.
Steering
The power steering will adapt. Light steering is
suitable for long trips on highways or smooth
driving around curves, for example.
Suspension
The suspension adjusts to be tighter or more
comfort-oriented when it comes to compensat-
ing for uneven spots on the road.

4M1012721BA
Driving dynamic

Based on the selected setting, the air suspen-
sion* will adjust the ground clearance and the ac-
tive roll stabilization* will provide various de-
grees of compensation for vehicle movements.
Engine sound
The engine sound adapts and can be subtle to
sporty.
Suspension
XCEL Melia Ley
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
» Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
> Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
> Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower at speeds of approximately
20 mph (30 km/h) and below. This function may
only be used temporarily when increased ground
clearance is necessary. It is not intended for long
drives.
() Note
—Also refer to the information about ground
clearance > page 109.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
— Lower the rear* of the vehicle

ZA WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.


() Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
109
>

Driving dynamic

or on steep ramps, which could damage your
vehicle.
WEEE Tel
B Air suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! You can contin-
ue driving. Speed limited to max. XX mph
(km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Stop the vehicle safely. Avoid turning the steer-
ing wheel, because the vehicle ground clearance
may be so low that turning the steering wheel
could result in damage to the wheels and wheel
housings.
1 ¢ | Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
B Air suspension: vehicle too low. Limited
ground clearance
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
|<] Air suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
110
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Audi drive select: automatic suspension low-
ering. See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 28.
Audi drive select: automatic suspension Lift.
See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 28.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
All-wheel steering
Applies to: vehicles with all-wheel steering
Additional steering ability at the rear axle im-
proves the driving dynamic and stability. At low
speeds, the rear wheels are steered in the oppo-
site direction from the front wheels to reduce the
turning radius. At high speeds, steering the rear
wheels in the same direction as the front wheels
improves the vehicle response and driving stabili-
ty.
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Do not continue driv-
ing. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
a Steering: malfunction! Please stop vehicle.
Pay attention to distance at side
The rear axle steering may have failed. More
space on the road may be needed at the side of >

Trailer towing

correctly will help to achieve this weight. Having
the tongue weight too low affects the vehicle's
handling.
You can determine the tongue weight using a
tongue weight scale, a bathroom scale, or a pub-
lic weigh station, for example.
The permitted tongue weight of your vehicle can
be found in the vehicle documentation or in
=> page 298.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 256. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The tire pressure must be increased an additional
3 PSI (0.2 bar) for towing loads over 6,600 lbs
(3,000 kg).
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
116
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
The turn signals are activated in trailer mode if
the & indicator light blinks. If a turn signal on
the trailer or on the vehicle fails while in trailer
mode, the indicator light will not blink twice as
fast to indicate this.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 108
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >,
=> page 109.
For vehicles with a factory-installed trailer hitch,
the air suspension trailer mode will automatically
switch on if you connect the trailer cable to the
socket.
For vehicles with a retrofitted trailer hitch, you
must switch on the air suspension trailer mode
manually.
Applies to MMI: select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.