2020 AUDI Q7 door lock
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Opening and closing
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the & button on the vehicle key a second
time within two seconds. Or
» Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within 2 seconds.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.
ZA\ WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
@) Tips
The interior/towing protection monitor only
functions correctly when the windows and the
panorama glass roof* are closed.
Keys
VET 4
RAZ-0621
Fig. 24 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
34
@ Mechanical key and release button for
mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Lock or unlock the glove compartment.
— Manually unlock and lock the doors > page 33.
— Unlock the luggage compartment lid using the
emergency release > page 39.
© Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
=> page 180. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.
—To trigger the alarm, press the [PANIC but-
ton @ © fig. 24.
—To turn the alarm off, press the red [PANIC] but-
ton again.
Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Page 37 of 316
4M1012721BA
Opening and closing
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.
Z\ WARNING
Follow the safety precautions > page 30.
@) Note
Protect the key against high temperatures
and direct sunlight.
@ For the sake of the environment
‘© Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@ Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.
— Applies to MMI: You can view the number of
keys programmed to the vehicle by selecting
on the home screen: VEHICLE > Settings &
Service > Vehicle information.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
Unlocking and locking the vehicle
[RAZ-0025)
SS wy
Fig. 25 Door handle: sensor for locking
You can unlock and lock your vehicle using either
the buttons on the vehicle key or using the sen-
sors* in the door handles. The settings in the
MMI specify which doors will unlock > page 31.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the @ button
=> page 34, fig. 24.
> To lock the vehicle, press the fj button once.
Unlocking or locking using the sensors
Applies to: vehicles with convenience key
> To unlock a door or the luggage compartment
lid, grasp the door handle or luggage compart-
ment lid handle.
> To lock the vehicle, close the doors and touch
the outer sensor on the door handle once
=> fig. 25. Do not grasp the door handle while
locking the vehicle, or else the vehicle will not
lock. The door cannot be opened for a brief pe-
riod directly after locking it. This way you have
the opportunity to check if the doors locked
correctly.
ZX WARNING
Follow the safety precautions > page 30.
@) Tips
— Only use the vehicle key when you can see
the vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
35
Page 38 of 316
Opening and closing
— Do not use the vehicle key to lock and un-
lock when you are inside the vehicle. Other-
wise, you could trigger the anti-theft
alarm*. If this happens, press the @ unlock
button.
@ Tips
Applies to: vehicles with convenience key
— When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated in the MMI sys-
tem > page 31.
— To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
LED and battery in the vehicle key
RAZ-0622
Fig. 26 Vehicle key: removing the battery holder
LED in the vehicle key
The LED (@) indicates the vehicle key function.
> If you press a button briefly, the LED blinks
once.
> If you press and hold a button (convenience
opening/closing), the LED blinks several times.
> If the LED does not blink, the vehicle key bat-
tery is drained. Replace the battery in the vehi-
cle key.
Replacing the vehicle key battery
> Remove the mechanical key > page 34 and in-
sert it at an angle into the opening > fig. 26.
36
> Push the mechanical key in the opening in the
direction of the arrow to operate the release
button on the inside @). To reduce the risk of
damage, do not try to pry off the cover.
> Remove the cover from the battery tray.
ayy > Insert the new battery with the “+” symbol fac-
ing up.
> Close the battery tray with the cover.
> Insert the mechanical key.
@) For the sake of the environment
Discharged batteries must be disposed of us-
ing
methods that will not harm the environ-
ment. Do not dispose of them in household
trash.
G) Tips
Replacement batteries for the vehicle key
must meet the same specifications as the
original battery.
Luggage compartment
lid
General information
Z\ WARNING
— Applies to vehicles with anti-theft alarm sys-
tem: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer open from the inside
= page 33. Locked doors make it more diffi-
cult for emergency workers to enter the ve-
hicle, which puts lives at risk.
— Always close and lock the luggage compart-
ment lid and the doors when the vehicle is
not in use. Otherwise someone such as a
child could enter the vehicle through the
luggage compartment and become locked
inside it. To reduce the risk of injury, do not
allow children to play in or around the vehi-
cle.
—To reduce the risk of injuries by pinching,
make sure that no one is in the operating
Page 39 of 316
4M1012721BA
Opening and closing
area of the luggage compartment lid, in-
cluding the hinge areas and the upper and
lower edge of the luggage compartment lid.
—
After closing the luggage compartment lid,
make sure that it is latched. The luggage
compartment lid could open suddenly while
driving, which would increase the risk of an
accident.
— Never drive with the luggage compartment
lid ajar or open, because poisonous gases
from the surrounding area can enter the ve-
hicle interior and increase the risk of asphyx-
iation.
— If there is a luggage rack (such as a bicycle
rack) on the luggage compartment lid, the
luggage compartment lid may not open
completely under certain circumstances or it
could close by itself if open due to the extra
weight. Therefore, the open luggage com-
partment lid must be given additional sup-
port or the cargo must first be removed
from the luggage rack.
— Applies to vehicles with power-operated or
sensor-controlled luggage compartment lid:
Pay careful attention when closing the lug-
gage compartment lid. Otherwise, you could
cause serious injury to yourself or others de-
spite the pinch protection.
© Note
The luggage compartment lid can bump into
objects such as the garage ceiling when open-
ing and become damaged.
® Tips
— When the vehicle is locked, the luggage
compartment lid can be unlocked separately
by pressing the 4s button twice on the vehi-
cle key. The luggage compartment lid locks
automatically when it is closed again.
— The ability to open the luggage compart-
ment lid using the handle can be deactivat-
ed or activated in the MMI > page 31.
(eyecare) closing the luggage
t lid
Fig. 27 Driver's door: opening the luggage compartment
lid
Opening the luggage compartment lid
> When the ignition is switched off, press and
hold the 4s button on the vehicle key twice. Or
> Engage the “P” selector lever position and pull
the <3 button in the driver's door. Or
> Applies to: vehicles without convenience key:
Unlock the vehicle or the luggage compartment
lid using the @/ 4s button on the vehicle key
and press the handle in the luggage compart-
ment lid. Or
> Applies to: vehicles with convenience key: Press
the handle in the luggage compartment lid.
The vehicle key cannot be more than approxi-
mately 4 feet (1.5 m) away from the luggage
compartment.
Closing the luggage compartment lid
> See > page 38, Automatic luggage compart-
ment lid.
A WARNING
Follow the safety precautions > page 36.
37
Page 40 of 316
Opening and closing
Automatic luggage compartment li
Applies to: vehicles with automatic luggage compartment lid
Fig. 28 Luggage compartment lid: @ closing button*, @)
lock button* (vehicles with convenience key*)
The luggage compartment lid can be opened and
closed automatically > A\ in General informa-
tion on page 36.
Opening the luggage compartment lid
> When the ignition is switched off, press and
hold the 4s button on the vehicle key twice
=> page 34, fig. 24. Or
> Engage the "P" selector lever position and pull
the < button* in the driver's door. Or
» Applies to: vehicles with convenience key: Press
the handle in the luggage compartment lid.
The vehicle key cannot be more than approxi-
mately 4 feet (1.5 m) away from the luggage
compartment.
Closing the luggage compartment lid
> Press the <% button in the luggage compart-
ment lid. Or
> Press the handle in the luggage compartment
lid. Or
> Press the luggage compartment lid downward
slightly. Or
> When the ignition is switched on, pull the <>
switch in the driver's door > page 37, fig. 27
until the luggage compartment lid is closed. Or
> Applies to: vehicles with convenience key: Press
and hold the 4s button on the vehicle key while
the ignition is switched off until the luggage
compartment lid closes. Make sure there is
enough distance (maximum of approximately 9
feet (3 m)) between you and the luggage com-
partment lid. Or
38
> Press the < button in the luggage compart-
ment lid. Or
» Applies to vehicles with convenience key: When
the ignition is switched off, press the &* button
in the luggage compartment lid. The vehicle
key must not be more than approximately
4 feet (1.5 m) away from the luggage compart-
ment and it must not be inside the vehicle. If
you press the f}* button, then the vehicle will
lock.
Storing the luggage compartment lid
opening position
The position must be at a certain height or higher
to store.
> Bring the luggage compartment lid into the de-
sired open position. If you want to move the
luggage compartment lid to a lower position,
move it slowly in small increments; otherwise,
the luggage compartment lid will close auto-
matically.
> Press and hold the
compartment lid for at least four seconds to
store the new open position. A visual and audio
signal will follow.
> To set a higher open position, wait at least five
seconds and then carefully press the luggage
compartment lid upward.
> Press and hold the <3 button again for at least
four seconds to store the desired opening posi-
tion.
The automatic opening or closing will stop if:
— You press the < button or press the handle in
the luggage compartment lid again Or
— If something blocks the luggage compartment
lid or makes it difficult for the lid to move.
If you press the << button or press the handle in
the luggage compartment lid again, the luggage
compartment lid will open again.
Z\ WARNING
Follow the safety precautions > page 36.
G) Tips
The luggage compartment lid can be operat-
ed manually if the vehicle battery is low. It is >
Page 41 of 316
4M1012721BA
Opening and closing
necessary to use more force when doing this.
Move the lid slowly to reduce the amount of
force needed.
Opening and closing the luggage
compartment lid with foot motion (kicking
movement)
Applies to: vehicles with sensor-controlled luggage compart-
ment lid
1. a s 2
ft
9g a
Fig. 29 Vehicle rear: foot motion (example)
The luggage compartment lid can be opened and
closed automatically > /A\ in General informa-
tion on page 36.
Requirements: you must be carrying your conven-
ience key* with you. The ignition must be switch-
ed off. You must be standing at the center behind
the luggage compartment lid.
> Move your foot back and forth under the bump-
er one time > fig. 29. Do not touch the bumper.
Make sure you have firm footing. The luggage
compartment lid will open or close once the
system detects the movement. The automatic
opening or closing will be canceled if you re-
peat one of the movements described.
ZX WARNING
Follow the safety precautions > page 36.
@) Tips
The luggage compartment lid will only open
or close if you perform the movement as de-
scribed. This prevents the luggage compart-
ment lid from opening or closing due to simi-
lar movements, such as when you walk be-
tween the rear of the vehicle and your garage
door. In some situations, the function may be
limited or temporarily unavailable. This may
happen if:
— You are standing too close to the bumper or
too far away from it
— The luggage compartment lid was closed or
opened immediately beforehand
— You park close to a hedge and the branches
move back and forth under the vehicle for a
long period of time
— You clean your vehicle, for example with a
pressure washer or in a car wash
— There is heavy rain
— The bumper is very dirty, for example after
driving on salt-covered roads
— There is interference to the vehicle key's ra-
dio signal, such as from mobile devices or
remote controls
Mechanically unlocking the luggage
compartment lid
The luggage compartment lid can be released
from the inside in an emergency.
Fig. 30 Inner luggage compartment lid: access to the
emergency release
» Fold the backrest on the rear bench seat for-
ward > page 85.
> Remove the mechanical key > page 34.
> Using the mechanical key, pry the cover &> off
the luggage compartment lid trim panel.
> Press the lever with the mechanical key in the
direction of the arrow to release the luggage
compartment lid.
Z\ WARNING
Follow the safety precautions > page 36. >
39
Page 42 of 316
Opening and closing
ZX WARNING
If you have folded the backrests into the up-
right position, always check if the lock is cor-
rectly engaged by pulling forward on the
backrest.
There is a malfunction in the child safety lock.
Press the # button again.
If the message stays on, drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
Child safety lock
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from being operated.
RAZ-0352
Fig. 31 Driver's door: controls
> To activate or deactivate the child safety lock
(rear power windows and interior door handle)
for the rear doors, press the left and/or right #
button in the driver's door > fig. 31. The indica-
tor light in the button turns on/blinks.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
» Applies to: vehicles with controls for the cli-
mate control system in the rear and MMI: To al-
so restrict the operation of the climate control
system in the rear, select on the home screen:
SETTINGS > Display & brightness > Operation
in rear
When the child safety lock is switched on, the
following functions are disabled:
—The rear inner door handles
— The rear power windows
— The control panel* for the climate control sys-
tem in the rear
Message in the instrument cluster display
@/8 Child safety lock: malfunction! Please
contact Service
40
ZX WARNING
— Follow the safety precautions > page 30.
—A malfunction in the child safety lock could
allow
the rear doors to be opened from the
inside, which increases the risk of an acci-
dent.
Power windows
Opening and closing the windows
RAZ-0723
Fig. 32 Driver's door: power window switch
Power window switches:
©® Left front door
@ Right front door
@® Left rear door
@® Right rear door
Opening and closing the windows
The driver can control all power windows. All
power window switches are equipped with a two-
stage function:
> To open or close the window completely, press
the switch down or pull the switch up briefly to
the second level. The operation will stop if the
switch is pressed or pulled again.
> To select a position in between opened and
closed, press or pull the switch to the first level
until
the desired window position is reached. >
Page 43 of 316
4M1012721BA
Opening and closing
Correcting a malfunction in the one-touch
up/down function
You can reactivate the one-touch up/down func-
tion if it malfunctions.
> Pull the power window switch up until the win-
dow is completely raised.
>» Release the switch and pull it up again for at
least one second.
ZA WARNING
— Follow the safety precautions > page 30.
— Never close the windows carelessly or in an
uncontrolled manner, because this increases
the risk of injury.
@ Tips
— You can still open and close the windows for
several minutes after turning the ignition
off. The power window switch is not disa-
bled until the driver's door or front passeng-
er's door is opened.
— The power windows are equipped with pinch
protection. The automatic window may stop
closing and will open all the way again even
if no obstacle is detected. Pull the power
window switch up until the window is com-
pletely raised.
Convenience opening and closing
Applies to: vehicles with convenience key
Convenience opening or closing the windows
or panoramic glass roof*
You can set in the MMI if all windows or the roof*
should open or close all at once > page 31, Set-
ting the central locking system.
> Press and hold the @ or ( button on the vehicle
key until all windows and the roof* have
reached the desired position > A\.
> Applies to: vehicles with convenience key:
Touch the sensor* on one of the door handles
and continue touching it until all of the win-
dows and the roof* are closed. Do not place
your hand in the door handle when doing this.
When all of the windows and the roof* are
closed, the turn signals will flash once.
ZX WARNING
— Never close the windows or panoramic glass
roof* carelessly or in an uncontrolled man-
ner, because this increases the risk of injury.
— For security reasons, the windows and the
panoramic glass roof* can only be opened
and closed with the vehicle key at a maxi-
mum distance of approximately 6.5 feet
(2 m) from the vehicle. Always pay attention
when using the f@) button to close the win-
dows and the panoramic glass roof* so that
no one is pinched. The closing process will
stop immediately when the fj button is re-
leased.
Panoramic glass roof
Operating the
roof sunshade
Applies to: vehicles with panoramic glass roof and roof sun-
shade
noramic glass roof a
Fig. 33 Headliner: panoramic glass roof and sunshade*
buttons
The control buttons are equipped with a two-
stage function.
Operating the roof sunshade
> Opening and closing the sunshade: push the
switch in the headliner @) forward or toward
the rear to the second level.
> Partially opening the sunshade: press the
switch to the first level until the sunshade
reaches the desired position.
Operating the roof
> Tilting the roof: press the > switch in the
headliner briefly upward to the second level @). >
41