2020 AUDI Q3 stop start

Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
234
seals on the side windows, doors, lids or the sun-
roof* or at tires, rubber hoses, insulating materi-
al, sensors* or camera lenses*. Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.

ZA\ WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.

83A012721BB

Emergency assistance

aaa) itl aalare]
Both jump start cables must be connected in the
correct order.
S
g = & oO

Fig. 161 Engine compartment: connectors for jump start
cables or a charger
RAZ-0128

Fig. 162 Connecting the jump start cables
The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 210.
Connecting the positive cable (red) to the
positive terminal
> Open the cover on the positive terminal
> fig. 161.
1. Attach one end of the positive cable (red) to
the positive terminal on the vehicle battery
@ ° fig. 162.
2. Attach the other end of the positive cable
(red) to the positive terminal @ on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the jump-start pin @ on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the cover on the positive terminal.

ZA WARNING
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other

vehicle's engine compartment.

q@ Note
— Do not use the negative terminal on the ve-
hicle battery for jump starting. A malfunc-
tion could occur in the vehicle electrical sys-
tem.
— Please note that the connecting process
previously described for the jump start ca-
bles is intended for when your vehicle is be-
ing jump started.
245

Emergency assistance

@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
If the vehicle should be towed with the axle
raised, then the ignition must be switched off to
reduce the risk of damage to the drivetrain.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
246
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
@ Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 87.
— Switch Audi pre sense* off > page 124 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.

83A012721BB
Emergency assistance

Read and follow the important information under
=> page 246.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 247,
=> page 247.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 46. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 93.
» Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZX WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical

power.

Front towing loop

Fig. 163 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 240.
> Press the cap inward with brief, strong pressure
> fig. 163. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.

ZX WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@) Tips
Depending on the model, the shape of the
cover can vary.

Rear towing loop


Fig. 164 Rear bumper: installing the towing loop
247

Index

EDR
Event Data Recorder.............-.00. 253
Electrical system. .........-.0 00 eee eee 209
Electromechanical parking brake.......... 93
Electronic Differential Lock.............. 100
Electronic immobilizer................--. 32
Electronic Stabilization Control............ 99
Embedded SIM card
Emergency assistance...

Emergency braking function.............. 93
Emergency call............ 002: 0e ee eee 145
Emergency flashers...............000005 46
Emergency mode.............-.000ee0 0 88
Emergency operation
DOOrs ... 2... eee 30
Fuel Tillerdoors = sce ¢ 2 sews « 5 wees x 2 oe 200
Luggage compartment lid............... 37
Panoramic glass roof................--. 40
Emissions control system............... 200
EMe@ngy’GONSUMENSE. « & ssn 6 « ses 6 seemaas & 6 ire 15
Energy management...........0 eee eee ee 89
Engine
Breakingin........... 2.0.0 eee eee eee 89
Coolant... 6... ee eee eee eee eee eee 207
EM@rgency Stops « « saws x s seas g 2 gees & eae 82
JUMP Starting « sais Start/Stop systeM........... 02. eee eee 90
Starting/stopping = « « sess s+ wees se eee: s 82
Engine compartment
Opening and closing the engine compart-
mentlid.......... 2. eee eee 202
OVERUIEW snes 5 2 wees 5 2 eee 7 a ees ba ee 203
Safety precautions.............0. ee eee 201
Engine oil
Adding.....
0.0... . cece cece ee eee ee 203
Changing.......... eee cece ee eee eee 206
Checking oil level.............----0000- 203
COMSUMPEIOM. 5 & sisi oa carvers + «orate oo onan 203
Indicator light..............00.000 eee 204
Replacement interval................. 213
Engine sound
Audi drive:selects asics x « masa «6 semen a 2 vase 97
Engine Start/Stop mode
refer to Start/Stop system........... 90,91
Engine startsystent sous +o asin + oxen 2 x meee 83
266
Engine stop
refer to Start/Stop system........... 90,91
Entry/exit lighting...............--.000- 46
Environment
Unleaded gasoline. ........... cee eee 197
eSIM
refer to Embedded SIM card............ 153
Event Data Recorder (EDR).............. 253
Exterior lighting. ...............e eee eee 44
Exterior Mirrors... 1... eee ee eee 48
Folding’settingS oss <= 2ecn es xeen es reese 29
External voice operation................. 25
F
Factory default settings
Multi Media Interface................. 194
Fast forwarding and rewinding (media file). 184
Fast forwarding (media files)............ 184
Fast route... 2.2... eee 158
Favorites
Bluetooth); « 2 aes sy eems 2 e eee se eee 195
NavigatiOMssios & wines wo wee 6 & eames 6 © eres 160
Radio... 2... ee eee ee ee 175
TelEPhONne escas s & cers 2 ows ¢ dae 8 xe 144
Federal Communications Commission (FCC) . 259
File formats (media drives) .............. 188
Folding the rear seats.............-..00. 76
For the sake of the environment
Disposing of engine oil................ 206
Fueling ss: = = sees ¢ = saws Fo Gees fo ewe 2 oe 198
Leaks 0... eee eee eee 202
Forward gear
refer to Gears... ... eee eee eee 85
Free text search
Media.... 2... eee eee 187
RaGiG savos x 2 awe ¢ ¢ gem ¢ 2 mews ge ney ® 175
also refer to Intelligent search.......... 158
Freeze protection
Coolant...... 2... eee eee eee 207
Front center armrest...............0.00. 56
Front collision warning
refer to Audi pre sense front............ 122
Fuel... cece eee eee 197
Additives: = secs c= pees ee seen ep eee ee 198
Current: consuMptiON:: & sve 6 e eens ss cee 14
Fuel display....... 0.00... cece eee eee rT

Index

Sideiassistesc «x cues 2 v awsome ao omnes oo ance 125
Cleaning the sensors..........--.00005 235
SIM card ..... 2.2.22. cece eee 153
SiriusXM alert notifications.............. 177
Sliding/tilting sunroof
refer to Panoramic glass roof............ 40
Smart favorites ..... 0.0... eee eee eee 176
Smartphone
Wireless charging................+00 141
also refer to Telephone...............- 139
SHOW ChalniSs = = semn +» mse se ee c eR Es 230
Socket... 0.2.20... cece eee eee 73
Software
UBOStG: xen: 2 nese ss que & x Hee eB 194
Software information
Legal information....... 00.0... ce sees 195
Software version (MMI)
Version information.................. 195
Sound
refer to Adjusting the sound............ 193
Space-saving spare tire (compact spare tire) . 243
SParestines. x « waves 2 0 were © wiaeens ew een « Have 243
Speedometer’. csi. xx cvsees vo eeu oo emate v ve 11,
Speed warning system..............000. 109
Start/Stop'system'.« ¢ cces a e neeu ae ree a ve 90
Switching Off ANGION . « scr s+ memes ao omen « 91
Starting toidrives. « . ssa es aware ex onene ao eace 84
Starting (GNGine)is «2 soos « v cence wo amneie @ 2 oe 90
Ste@erinGies » s cwwe sy ewe £ o Rew so HGS F RRS 98
Audi drive:select. ccs so sansnis + # aceon « 5: ese 97
also refer to Steering............000005 98
Steering lock..............000005 82, 83,98
Steering wheel
Adjusting. ......... 0... cee ee eee ee eee 57
Adjusting manually.................00- 57
Shift paddles............. 0.000200 ee 86
Steering wheel heating................. 80
also refer to Multifunction steering wheel. . 12
Steps for determining correct load limit... 228
Stopover (navigation) ................-. 162
Stopping (engine).......... cece eee eee ee 90
Storage... 6.66... cece eee eee eee 74,75
Storage bag... 1... eee eee eee eee 74
Storage: compartMente:. « ses. scene so onsen 74
Stored stations
refer to Favorites... .... cee eee eee 175
272
Streaming
refer to Online media...............4. 181
Subwoofer............. 0. cece eee ee eee 243
Sunshade
ROOF... eee eee ee eee eee 40
SUN VISOFS. 1... ee eee 49
Suspension ....... 0.00 e eee cece ee eee ee 97
Audi drive select............0. cece eee 97
Swap call... ... 2. cee eee eee eee 146
Symbols
NaViddttOfsss + waene + wou « ¥ seme ¢ 5 res 163
Waters: « 6 sewse + waves © veers © 2 oem ov 169
also refer to Indicator lights.............. 7
System SECLINGS « ceri «6 s. cceveie © create wn soecata 193
T
Tachometer...........0.0 cee een eae 11,13
Tail lights
Cleaning... ..... cece eee ee eee eee 235
Techinicalidattars, « . vscms ie « siasave ov cvatase ow ese 261
Technical modifications ..............005 256
Telephonetis: ¢ ssc s wasn 3 6 vscem « © arene so 8 139
Audi phone box..............--0000e 141
Connecting acellphone............... 139
Dialing amumber.................00-- 145
Options during aphonecall............ 146
PlayiMO MUSIC « ces 3 < ces se Ree eB eR 180
Temperature display (outside temperature) .. 14
Temperature gauge
GOOISNE » saves ¢ 2 omy s 2 ees s eee s HE ee 11
Text input...... 2.0... 0.000000 0 202 21
Text messages
SOtUINGS scan « = seme & 2 sere sy Mowe ores 147
Text messaging settings 0.0... cc eee 147
also refer to Text messages............ 147
Tie-downs .... 2.0... eee eee 76
Tightening specification
Wheel bolts.............0 0. s ee eee 243
Tightening specification (wheel bolts) ..... 243
Time 0 eee 14
tiptronic
refer to Manual shifting................ 86
Tir€S eee eee 214
Changing =x « = sass « x sees = ¢ come ee eee 240
Loose wheel warning...............005 229
Low-profile tires.............02. 000 230