2020 AUDI E-TRON key

Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 28.
> Install the myAudi app on your mobile device
and log in with your access information.
G) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Services
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
190
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Trip data
Depending on the vehicle equipment, certain
driver information system data is transmitted to
a server. An overview of your trips with the values
from the short-term memory/long-term memory
can be displayed, for example, the driving dura-
tion. The values may differ from the values dis-
played in the vehicle.
Remote charging
Requirement: the ignition must be switched off
when changing the charging mode.
You can control and monitor the charging process
remotely with the service.
— Charging mode: immediate charging or delayed
charging (timer)
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 108.
Auxiliary climate control
Requirement: the ignition must be switched off
when starting or stopping climate control.
You can control the climate control in your vehi-
cle remotely using these services.

4KE012721BE
Audi connect

— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 85.
Alert services
Requirement: a key user must be set in the vehi-
cle > page 190.
You can adjust the following services in the
myAudi app. You will be notified by a push notifi-
cation and/or e-mail if an alarm is triggered for
your vehicle.
— Geofencing Alert: a permitted/prohibited zone
was entered.
— Speed Alert: a set speed was exceeded.
— Valet Alert: a set speed was exceeded or a per-
mitted/prohibited zone was entered.

ZA\ WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Only perform the climate control functions
if your vehicle was shut off correctly and the
ignition is switched off.
— Only perform charging functions on the
high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.
@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.


Settings
Ce) atolnl Mariano) 4
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when the function is
switched on, mobile devices can use the Inter-
net connection through the Wi-Fi hotspot.
Access point
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): the access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
— Apply settings: saves the changed settings.
— Reset configuration: resets the connection set-
tings.
Data usage counter
Your current data usage is displayed.
— Reset counter: you can reset your usage statis-
tics to zero.
— Warning limit: you can set a warning limit for
your data usage (GB/MB).
191
>

Additional settings

Additional settings
System settings
Introduction
General settings are described in this chapter.
You can find specific settings in the chapters
about those settings. The available settings de-
pend on the vehicle equipment.
Date and time
» Applies to: MMI: Select on the home screen:
SETTINGS > General > Date & time.
Possible settings:
— Set date and time automatically
— Date format
— Use 24h time format
— Automatic time zone
— Time zone
— Automatic daylight saving time
— Manual daylight saving time
Measurement units
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Measurement units.
Possible settings:
— Speed
— Distance
— Temperature
— Pressure
— Consumption (electric motor)
— Volume
Language and keyboard
> Applies to: MMI: Select on the home screen:
SETTINGS > Language & keyboard.
Language
You can change the languages for the display,
navigation announcements, and the voice recog-
nition system.
236
Keyboard
See > page 21.
Requirement: an audio source must be active.
> Applies to: MMI: Select on the home screen:
SETTINGS > Sound.
Possible settings:
— Treble
— Bass
— Balance/fader
— Speed-dependent volume control
— Subwoofer
— Surround Level
Focus
You can optimize the sound distribution for vari-
ous locations in the vehicle.
3D effect
You can adjust the intensity of the 3D effect.
With the Medium setting, you will hear an opti-
mal 3D effect for all sources.
Plea ee ely
» Applies to: MMI: Select on the home screen:
SETTINGS > Announcements & tone.
Possible settings:
— Volume of announcements
— Welcome sound

ZA WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.
Gi) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.

4KE012721BE
Additional settings

Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Toy aaU eM oer ha)
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 232.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
©) Note
The connection costs for the software update
are included in the Audi connect pricing.

@) Tips
The length of the process depends on the size
of the update.
Tale arclinee adie}
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
>» Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, press Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(eee eels (is
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
237
>

Data privacy

> To display additional information about the pri-
vacy settings and the associated symbols in the
status bar, press @ in the MMI.
Requirement: the ignition must be switched on.
Setting the maximum privacy settings
When the Activate privacy mode function is
switched on, the data connection is deactivated
or sending of data is restricted, but all safety-re-
lated, legal, or contractually required Audi con-
nect services remain activated. The majority of
the Audi connect services are deactivated.
When the function is switched off, the data con-
nection will be available in order to use Audi con-
nect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
@ Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
290
the MMI status bar indicates if the required
data connection is available > page 19.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
—The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped >

4KE012721BE
Accessories and technical changes

or write to:
Administrator NHTSA
1200 New Jersey Ave.,
S.E. West Building
Washington, DC
20590.
You can also obtain other infor-
mation about motor vehicle safe-
ty from http://www.safercar.gov.
Applicable to Canada
If you live in Canada and you be-
lieve that your vehicle has a de-
fect that could cause a crash, in-
jury or death, you should immedi-
ately inform Transport Canada,
Defect Investigations and Recalls.
You should also notify Audi Cana-
da.
Canadian customers who wish to
report a safety-related defect to
Transport Canada, Defect Investi-
gations and Recalls, may either
call Transport Canada toll-free at:
Tel.: 1-800-333-0510 or
Tel.: 1-819-994-3328 (Ottawa re-
gion and from other countries)
TTY for hearing impaired:
1-888-675-6863
or contact Transport Canada by
mail at:
Transport Canada
Motor Vehicle Safety Investiga-
tions Laboratory
80 Noel Street
Gatineau, QC
J8Z OA1
For additional road safety infor-
mation, please visit the Road
Safety website at:
English:
http://www.tc.gc.ca/eng/
motorvehiclesafety/menu.htm
French:
http://www.tc.gc.ca/fra/
securiteautomobile/menu.htm
Declaration of
compliance for telecom-
munications equipment
and electronic systems
The manufacturer is not liable for radio malfunc-
tions that are caused by unauthorized changes to
the equipment.
Equipment
The following equipment complies with FCC sec-
tion 15 and RSS-Gen:
— Adaptive cruise assist*
— Remote control key
— Cell phone package*
— Garage door opener (HomeLink)*
— Intersection assistant*
— Side assist*
— Exit warning*
— Rear cross traffic assist*
— Wi-Fi hotspot*
295

Index

Vehicle battery (12 Volt)............... 245
Winter operation (12 Volt vehicle battery) . 245
Battery (vehicle)
refer to High-voltage battery........... 107
Blinds
refer to Panoramic glass roof............ 41
BIOCK fOUtE soe 2 » nome © x eee x x tee e + SeeE 206
BIOWER's + sas < @ acne 2 5 SRR 7 8 ER TS HOR FS 83
Bluetooth
Audio player « saws s = sews so sees ss eee ae 223
Connecting acell phone............... 173
Deleting adevice................0000- 238
DEVICE OVERVIEW’: cues & = sqeays + 2 ease & 2 eee 237
Disconnecting a device................ 238
Displaying profiles.................00. 238
Searching foradevice................. 238
Selecting adevice « wii se sna ae www ses 238
Specifying a favorite................0. 238
Boost fUmCtion wisn: 0 « sownine a » examen © 0 ageiore ¥ 0 6 91
Brake fluid
Checking the brake fluid level........... 243
Brakes... 2... eee eee eee 94
Brake fluid: « « seas s ¢ wows se eews oo eee 243
Emergency braking function............. 97
Le (0) 98
New brake pads..............2.-0 ee eee 95
Break-in security feature. ............0 eee 32
Breaking in
New brake pads..........--..----e eee 95
INCWAINESY: 2 owners « s wows ov ised @ ener oo 255
Browser
refer to Mediacenter...............04. 227
Bulb:ireplacementiin:. + ¢ csicoa vo ecneana so eosuene oo 287
Business. addressis ¢ vss so mean a 3 man x oo 206
Cc
California Proposition 65 Warning........ 240
Battery specific........... cee eee eee ee 245
CAlLlist,. sacsnis x 2 ommnes + cree & o mean = ema 177
CaMENASiics: 2 eee sv omenE © oso © 8 eNO a 128
Locations ......... ee eee eee eee eee 129
Capacities
Washer fluid reservoir................. 298
Cargo floor. .... 0... eee eee eee eee 80
Cargo mat...... 0... eee eee 80
CArQOMets, « 6 wses oo ieee © casino even & amon 79
300
Car KO Yicniie 2 wesevae 2 weaves oo ease © aseuee © ¥ emeee 33
Car phone
Serial number (IMEI) .................. 184
SWItCHING Off sazc s aes co eee se Gees BS 183
Carwash... . cece eee eee eee eee 268
Cell phone
refer to Telephone...........-..-++-5- 173
Cell phone compartment
refer to Audi phone box............... 175
Central
lockingiss « 22s x + eyes +e eee se ee 29
INUEOHLOGK Ss « cccries « arexsuowe « iranawe a 8 ese te & omaus 29
Convenience key.........--.00 eee eee 34
Convenience opening and closing......... 40
Luggage compartment lid............... 36
Mechanically unlocking and locking....... 32
MBSSAGES « sexs ¢ » meme 5 eae v ¥ eS < Be 31
Remote control: keysis & 6 ssues se smn 6 6 aero 34
Setting... 20... cece eee eee 30
Vehicle key seas = = seme = ¢ wees to eee ty ee 34
Central locking switch...............200. 31
Certification......................000. 295
Changing light bulbs................... 287
Charging
refer to Power sourceS.........--..00-0- 75
Charging clip
refer to Wall mount clip.............0 122
Charging display cewe s x ems 5 s mes xo ca F 113
Charging the battery (mobile devices). 175, 225
Charging time.................00. 000 109
Child safety lock
Climate control system controls inthe rear. 39
POWEP WIND OWSimcica & 2 since wo coausis vo dasa os 39
Rear doors... ..... eee cee eee 39
Child safety seats..... 0.0.0... ee eee eee 69
Securing to the top tether anchor........ 73
Securing with a safety belt.............. 72
Securing with LATCH). « «cess 6 scwcene @ 0 vesvene 71
CleANIING « sesuass x & smeres wo scucens & seawers ¥ w were 268
Cleaning Alcantara......... cece eee eee 271
Cleaning artificial leather............0.. 271,
Cleaning carbon components........ 270; 271
Cleaning controls...................0-. 271
Cleaning decorative parts/trim........... 270
Cleaning plastic parts.................. 270
Cleaning textiles.................0000. 271
Climate control system .............0 00 82

4KE012721BE

Climate control system controls in the rear
Child safety lock... . 0... ccc eee eee eee 39
Closing
Automatic luggage compartment lid...... 37
Convenience closing..............-.... 40
HOO « sess eu oxsanne no seman ow eatetess cence 241
Luggage compartment lid............... 36
Luggage compartment lid with foot motion . 38
Panoramic glass roof................... 41
Sunshade (roof) ..............00 sees Al
WINOWS « nore » ¢ soyee 5 2 ewe x saueR 5 2 Re 39
Closing aid (power closing doors).......... 29
COckPIEGIMIMING s = secs ¢ & caiwes + © Hanes + Fee 49
Cockpit (overview) ..............0 000s eee 6
Collapsible sparetire................0.. 280
Collapsible tire
refer to Collapsible spare tire........... 280
Color code... 22.6... cece ee eee eee eee 297
Comfort auxiliary air conditioning.......... 86
Coming home/Leaving home
refer to Entry/exit lighting.............. 47
Compartments...........0 002. e eee eee 76
Compass inthe mirror..............00005 54
Compliance. ....... eee eee eee eee 295
Configuration wizard . ccc... eww eae es 17
CONMCCb is oo somes 2c cence 3 sewn 2 8 ee @ 8 aS 187
Data plans... ..... eee eee eee 192
Data Phivaty'ax s «meee sv oem s bees s gee 290
Emergency: call sscsss ¢ 0 west sv wawa » wenn x 194
Infotainment....................000. 187
Infotainment services. . ..0... ce. s eae 188
Online roadside assistance............. 195
Vehicle control services............005- 189
Connected devices
Device overvieW........--..00-- eee eee 237
Connections
referto Media................--- 222,226
Consumer information.................. 292
Consumption
REGUGING = gaan = 2 game

Consumption (energy) : sce. se vows screws ss 14
Contacts
Add destination ¢ sce x ¢ nea «a eases 4 2 cee 207
Importing and exporting.............. 184
Memory capacity. .... 0.0... cee eee eae 184
Opening (business card)............... 178
Updating imthe:MMI:. « «cece « sane © werose 184
Convenience key). «2 esse ov eis ov ema ee ee 29
Convenience closing................005 40
also refer to Vehicle key..............-. 33
Convenience opening and closing
Windows or panoramic glass roof........ 40
Cooling Mode:w« ss ceca ss eee ve pee ee eR 83
Cooling system
Coolant sesess oo serene « o sonme ao eens a 8 eee o 242
Coolant level. ........ 0. cece eee eee ee 243
Cornering light....... 2.0.0... cee eee eae 45
Cross traffic assist (intersection assistant) .. 162
Cruise controlisystemis « « icasis + « wares + weve 139
Gup holders cies s & scien 9 & eases oe ars os RE 75
Current consumption so. «esc s s eee es ces 14
D
Data plans see: « 2 ees go ewe v Seen ce eee 192
Data PRIVACY « cass 4 s eames fc See oa ee 290
Date... eee eee eee eee 14
SOtting’: + wean « x uome se ees a 2 BOE ge ee 236
Daytime running lights.................. 45
Declaration of compliance............... 295
DEF (instrument cluster)................. 11
Demo mode
refer to Presentation mode............. 211
Destination onthe map................. 202
Details... 6.0.2... eee eee 201
Determining correct load limit........... 262
Digital compass.............0 eee eee eee 54
DiMeMSIONS!. + sis a cessans 6 2 seawiiee ow ave 6 297
Dimming the exterior mirrors............. 50
Dimming the rearview mirror............. 50
Directory
SOTHINGS: cosine « i: sess + mewsnw & srnees we 0 suouses 184
also refer to Contacts..............0.. 178
Display
Cleaning « < ¢ swas + > ses yo eees te wees eo: 270
Disposal. ... 0.0.0... cee eee eee eee eee 292
Distance... 2.2.2... eee eee eee 14
Distance warning............-+..eee0ee 152
Doors
Child safety lock. ........ 0. sce eee ee 39
Door cofitact’Switch » + sews + s says x ae = 48
Mechanically unlocking and locking....... 32
Power closing/closing aid............... 29
301