2020 AUDI E-TRON audio

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using the SD card reader or connect your mobile
devices to the Audi music interface and operate
them through the MMI.
Media and format restrictions: the MMI (includ-
ing the SD card reader and the USB storage de-
vice connection) was tested with a variety of
products and media on the market. However,
there may be cases where individual devices or
media and audio/video files may not be recog-
nized, may play only with restrictions, or may not
play at all.
Restricted functionality: reset the Media to the
factory default settings if functionality is restrict-
ed > page 237.
Digital Rights Management: please note that
the audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important data on SD
cards, CDs/DVDs, or mobile devices. Audi AG is
not responsible for damaged or lost files and me-
dia.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the storage medium, the MMI
will check the Gracenote metadata database.
However, in some cases, the additional informa-
tion may not be displayed.
222
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 187.
SD card reader
The SD card reader is in the storage compartment
under the front center armrest.
Inserting the SD card
> The angled corner of the SD card must face to-
ward the right front side when being inserted.
> Slide the SD card into the card reader slot until
the SD card clicks into place.
The SD card reader is accessed and operated
through the MMI = page 226.
@) Note
— Only use one-piece SD cards. If adapter
cards (SD cards with more than one piece)
are used, the card could fall out of the
adapter when driving because of vibrations.
Individual pieces could then become stuck
in the drive and impair the functionality.
—To reduce the risk of damaging drives and
data carriers, always keep data carriers ina
sleeve and never expose them to direct sun-
light.
DVD drive
General information
Applies to: vehicles with a DVD drive
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. AUDI AG recommends finaliz-
ing the recording process when creating multi-
session CDs. Multisession DVDs are not support-
ed.

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Media

@) Note
To reduce the risk of damaging the drive and
data carriers:
— Always store data carriers in a protective
sleeve and do not expose them to direct
sunlight
— Do not use damaged, dirty, or laminated da-
ta carriers
— Do not use single CDs/-DVDs with a 3.1 inch
(8 cm) diameter, non-circular CDs/DVDs
(shaped CDs), cleaning CDs, and protective
rings
— Never force CDs/DVDs into the drive. Discs
are pulled in automatically.
G) Tips
The thermal protection switch stops playback
temporarily when outside temperatures are
too high.
pe eli)
Applies to: vehicles with a DVD drive
—
Fig. 151 Glove compartment: DVD drive

RAH-9153|

Loading a CD/DVD
> Slide the CD/DVD straight into the slot @ with
the label facing up. The CD/DVD will be auto-
matically pulled in.
Ejecting a CD/DVD
> Press the button @).
The CD/DVD is pulled in again automatically if it
is
not removed from the DVD slot within approxi-
mately ten seconds after ejecting it.
The DVD drive is accessed and operated through
the MMI > page 226.
@) Tips
— Playback cannot be guaranteed with media
files that have a high data rate.
— Always read the chapter > page 222, Gener-
al information.
Bluetooth audio player
Applies to: vehicles with Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a cell
phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 237 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or:
> Enter the PIN for the connection setup on your
mobile device. The time allowed for entering
the PIN is limited to approximately 30 seconds.
After connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 226.
Gi) Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
paired with the MMI, but only one at a time
can be active as a Bluetooth audio player
=> page 237.
223

Media

— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
— Note the volume setting on your Bluetooth
device. AUDI AG recommends setting your
mobile device to the maximum volume
when using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Online media
Applies to: vehicles with Audi connect Infotainment and on-
line media
You can play and operate various online media
services, such as music streaming services, using
the MMI.
Requirement: a supported online media service
must be available in the country where the vehi-
cle is being operated.
Connect online media
> Connect the MMI to the Internet > page 187.
> Switch on the Wi-Fi hotspot in the MMI
=> page 192.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect online media.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
=> page 188.
> Install and start the myAudi app on your mo-
bile device.
> Log in to your myAudi account in the myAudi
app and select your vehicle.
Your mobile device must be connected to the
MMI and must be highlighted. When you press
the highlighted device, it will be disconnected.
Starting online media
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
>» Press on the desired online media service and
follow the system instructions.
224


ZA WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
=> page 17, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 65.

@) Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 187.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
(i) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions, do not lock the
screen on your mobile device and keep the
myAudi app in the foreground.

— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 75.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter or USB ex-
tension cable to connect mobile devices to
the Audi music interface that already have a
cable or that must be connected with a USB
adapter > page 225, fig. 152. Using an ad-
ditional adapter or US extension cable may
impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
226
—Aselection of supported devices can be
found in the database for tested mobile de-
vices at www.audi.com/mp3.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 225.
-—SD card > page 222.
— USB > page 225.
— DVD drive > page 223.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 223, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 225.
— Connect online media > page 224.
PN matte)
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 227.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 226.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select:
button > Switch to radio/Switch to media. >

Media

Radio
> Press on a radio station.
Audio books
You can control your audio books on the MMI.
>» Press on an audio book.
Podcasts
You can control your podcasts through the MMI.
> Select: a podcast > a podcast episode.
Genres
All available genres are displayed.
» Select: a genre > an artist > an album > a song.
Videos
All available video files are displayed.
> Press on a video.
Tracks
All available tracks are displayed.
> Press ona track.
Albums
All available albums are displayed.
> Select: an album > a track.
C) Note
Applies to: vehicles with Audi connect Infotainment
— Cloud services and category radio always re-
quire an Internet connection.
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 187.
Gi) Tips
— Only the categories supported by the medi-
um are available.
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— When synchronizing a portable device with
Cloud services, playlists may display incor-
rectly in the MMI. Use the media center in
the device.
— Applies to: iPod/iPhone: Also read the infor-
mation on the Audi music interface and the
supported devices > page 225.


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Fig. 154 Upper display: left side: playback view, right side: playlist
Operating
> Applies to: MMI: To open playback view @), se-
lect in the home screen: MEDIA > Source > a
228
source > a category (such as artist > album) >a
track.
> To open the playlist , select List in the play-
back view @.

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Media

Play
The selected track or all tracks in the folder will
be displayed.
Language!)
You can set the language manually. The availabil-
ity of the language and audio format depend on
the video DVD.
Subtitles)
You can manually select subtitles for playback.
The languages available depend on the DVD.
Aspect ratio
The Auto aspect ratio setting is recommended. If
you press on an aspect ratio, you will see a pre-
view of the setting on the screen. Press OK to ap-
ply the selected aspect ratio.
The following table gives an overview of the as-
pect ratios. The possible aspect ratios depend on
the source or video file being played.


peee co Description
tio
The MMI detects the picture for-
Auto mat of the source and displays the
image in the optimal ratio.
The image is fixed in the corre-
4:3, sponding ratio. Select one of these
16:9, options if the image is distorted or
Cinema a section of the image is cut off or
blurry when Auto is selected.
The image is enlarged to fill the en-
Zoom 5a
tire display.
The image is displayed in the ratio
of the source format. Select this
Original option if the image is distorted or a
section of the image is cut off or
blurry when Auto is selected.


)) Depending on the DVD, this may not be possible during
playback.
Settings
Accessing settings
> Applies to: MMI: Select on the home screen:
MEDIA > ©}.
Depending on the vehicle equipment, the follow-
ing settings may be available:
Online additional data
Requirement: the MMI must be connected to the
Internet > page 187.
If available, various information about the track
currently playing (such as the cover) will be load-
ed from the Internet when this function is
switched on.
DVD playback parental control
Playback of video DVDs can be restricted based
on age restrictions using parental control.
Displaying the parental control menu
> Applies to: MMI: Select on the home screen:
MEDIA > ©} > DVD playback parental control.
> Enter the PIN for parental control. The PIN set
at the factory is 1234.
> Press OK.
Switching the rating level on and off
Requirement: the parental control menu must be
displayed.
>» Select: Set rating level > a rating level (for ex-
ample, level 5) > *1, or
> To remove all restrictions, select Off.
Eight different protection levels can be set for
parental control. If you set the parental control
level at level 5, all DVDs from levels 1 - 5 can be
played. Video DVDs with a higher level will not
play.
Changing the PIN
Requirement: the parental control menu must be
displayed.
231
>

Media

> Select: Change PIN > enter a new PIN for pa- Motion Picture Association of America
rental control > OK. (MPAA). Note that the age levels for video
> Repeat the entry and press OK. DVDs in European countries may differ.
@) Tips
— Not all video DVDs have parental control.
— The protection levels for the parental con-
trol are based on the US standards from the
— PIN entry for parental control will be locked
for approximately one minute if you enter
the incorrect PIN three times in a row. The
PIN can only be reset by an authorized Audi
dealer.
Supported media and file formats
Depending on the vehicle equipment, the follow- by the DVD drive, the SD card reader, and the




ing properties for media files may be supported connection for USB storage devices:
Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity up to 256 GB
ed media | ;DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices (such as an iPod > page 225, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB storage device partitions (primary/logical*): 2 per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format |MPEG |Win- |MPEG |Opus |FLAC |ALAC |MPEG |MPEG4 — |Windows
1/2 dows 2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File
ex- -mp3 .wma -.m4a .opus | .flac -m4a -Mpg; -mp4 .wmv
tension -m4b_ | .ogg -Mpeg -m4v -asf
-aac .oga -Mov
avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max. 1,000

files per playlist/folder

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Media

@) Tips
— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
not always display, depending on the sys-
tem language.
—The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 225, Multimedia
connections/> page 223, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 237 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

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