2020 AUDI E-TRON service indicator

4KE012721BE
Driving dynamic

There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! You can contin-
ue driving. Speed limited to max. XX mph
(km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
EB Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Stop the vehicle safely. Avoid turning the steer-
ing wheel, because the vehicle ground clearance
may be so low that turning the steering wheel
could result in damage to the wheels and wheel
housings.
Hi Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
ES Air suspension: vehicle too low. Limited
ground clearance
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
air suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Audi drive select: automatic suspension low-
ering. See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 27.
Audi drive select: automatic suspension lift.
See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 27.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
Messages
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Do not continue driv-
ing. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
|@—<| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Do not tow
your vehicle because it cannot be steered. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
A Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the drive system. Do not continue
driving if it does.
BS Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
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Driving dynamic

dealer or authorized Audi Service Facility to have
the malfunction repaired.

ZA\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
@ Tips
If the & or a indicator light only stays on
for a short time, then you may continue driv-
ing.

ALL wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving around curves > page 105.
The all-wheel drive system is designed for high
motor power. Your vehicle is exceptionally power-
ful and has excellent driving characteristics both
under normal driving conditions and on snow and
ice. Always read and follow safety precautions
oA.

ZA WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the motor RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.

104
IY ett Tel -1
EH All-wheel drive: malfunction! Limited stabil-
ity. Please contact Service
Driving stability is reduced. Continue driving with
caution. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately.
Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such oversteering and understeering of
the vehicle, the drive wheels spinning, or the risk
of the vehicle tipping.
The brakes are applied or the motor torque is re-
duced in order to stabilize the vehicle.
The following stabilization functions are integrat-
ed into the ESC, among others:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
Noises will indicate when the system is working.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.

Driving dynamic


ZA\ WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces. When there is
a heavy vehicle load and sudden driving ma-
neuvers, it may not be possible to prevent
the vehicle from tipping under certain cir-
cumstances, which increases the risk of an
accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.
@ Tips
— If you select the Audi drive select* offroad
mode, hill descent assist will switch on.
— If the ESC is limited, switched off, or mal-
functioning, systems with an automatic
braking intervention function may not be
fully available.
— If malfunctions occur in other systems or
certain driver assist systems are active, the
ESC must be switched on by the system. The
ESC
may switch on automatically and can-
not be operated with the button.
B Ss / B & Stabilization control (ESC/
ABS): malfunction! See owner's manual

There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
it a blinks while driving, the ESC is actively reg-
ulating. Operating noises may occur. If the indi-
cator light stays on, the ESC has been switched
off due to system needs. The indicator light turns
off when the system is fully functional.
106

4KE012721BE
High-voltage system

Manually releasing the charging port door
> Open the hood > page 241.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the red loop @) ° fig. 89 from the re-
tainer and then pull on the loop carefully >@.
> If necessary, open the charging port door by
hand.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 111.
> Open the hood > page 241.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the yellow loop (2) > fig. 89 from the re-
tainer and then pull on the loop carefully >@.
> Remove the charging connector.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
@) Note
Only pull on the loop until you feel resistance.
You will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
If the or =] indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
Warning! Please check the charging unit
cover. See owner's manual
This message appears if the charging port door is
open while driving. Stop the vehicle as soon as
possible and try to close the charging port door
using the button @) % page 111, fig. 87 or by
hand. If the charging port door cannot close
and/or the message continues to appear, drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately and have the mal-
function corrected > A\ in Charging on page 112;
=>@© in Charging on page 112.
B AC charging system: malfunction! Please
contact Service
B DC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
fa Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
115
>

High-voltage system

Control unit overview

© | On/Off button ®, charging power lev-
el and LED

@© __ |Status LED:





a Power supply/household
connection
& | Vehicle
0 Control panel
@ © {Reset

Adjusting the charging power level
The control unit automatically recognizes the
voltage and the available current strength. You
can set whether you would like to charge with full
or reduced charging power. The last setting that
Control unit: status and malfunction indicators
was selected will be saved and used again the
next time the vehicle is charged. If multiple
items are connected to the power circuit, the
charging current may be reduced when charging
at a power outlet. This can help to prevent the
electrical equipment from overheating.
Before charging, always check if the charging
power setting that was selected last is still suita-
ble.
—To set the charging power level, press the ()
button ©) > fig. 91 for at least two seconds.
After the charging power level is set, the status
LEDs ©, and (will flash green one time. The
selected value (50% or 100%) is displayed on the
left or right side of the ® button.


Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
O O off but is not charging. => page 111.
O & off
O 0 of
9 Off
O Flashing green _| The vehicle is being charged
O 0 Off with the ground conductor
O B orf monitor activated.
O 0 of
9 Off
O Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O Bor function: a multi-phase socket | cools down, charging performance will be
O 06 off is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
9 Off ance will be reduced. nection checked by a qualified electrician.
Go Flashing green |The control unit has overheat- | After the control unit cools down, the
O 0 Off ed. The charging performance | malfunction will be automatically
O & otf will be reduced. cleared. Never leave the control panel in
@ 8 Yellow direct sunlight for long periods or time.
Until it cools down, charging perform-
9 Off ance will be reduced. If the malfunction
continues, have the control unit checked
by an authorized Audi dealer or author-
ized Audi Service Facility.

118

4KE012721BE
High-voltage system


Indicator lights Meaning Solution




©) Red The power cable has overheat- | After the cable cools down, the malfunc-
© © Yellow ed. The charging process has__| tion will be automatically cleared and the
O Bor been interrupted. charging process will resume. If the mal-
O 6 off function continues, have the control unit
checked by an authorized Audi dealer or
9 Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
€) Red The control unit has overheat- | After the control unit cools down, the
O 0 Off ed. The charging process has_ | malfunction will be automatically cleared
O Bot been interrupted. and the charging process will resume.
@ 6 Yellow Never leave the control panel in direct
sunlight for long periods or time. If the
9 Off malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.
© Red The charging infrastructure of | After the power supply/household con-
© Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
O B ot connection is restricted. Possi- | automatically cleared and the charging
ble cause of the malfunction: | process will resume. If the malfunction
O 0 off low voltage or poor power fre- | continues, have the power supply/house-
9 Off quency. The charging process | hold connection checked by a qualified
has been interrupted. electrician.
CO) Red There is a malfunction in the | After the vehicle charging system stabiliz-
O 0 off vehicle charging system. The | es, the malfunction will be automatically
© & Flashing yellow charging process has been in- | cleared and the charging process will re-
8 off terrupted. sume. If the malfunction continues, have
O the vehicle checked by an authorized Audi
9 Off dealer or authorized Audi Service Facility.
© Red The power cable or vehicle ca- | Have the power or vehicle cable replaced
O O off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
O Bot the malfunction: the coding ized Audi Service Facility.
© 3 rlashing yellow resistance of the power or ve-
hicle cable is not compatible.
© Off The charging process has been
interrupted.
O Red There is a malfunction in the | End the charging process at the vehicle
O Q Off vehicle charging system. The | and remove the vehicle cable from the ve-
@ EB Red charging process has been in- | hicle charging port. Disconnect the charg-
O 6 of terrupted. er from the power supply and reconnect it
© — after 60 seconds. Restart the charging

process > page 111. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.

119

High-voltage system


Indicator lights Meaning Solution





O Red There is an overvoltage inthe | Disconnect the charger from the power
© CQ Flashing red charging infrastructure of the | supply and reconnect it after 60 seconds.
O Bor power supply/household con- | If the malfunction continues, have the
O 6 of nection. The charging process | power supply/household connection
© has been interrupted. checked by a qualified electrician.
Off
O Red The control unit has atechni- | Disconnect the charger from the power
O 0 off cal malfunction. The charging | supply and reconnect it after 60 seconds.
O B orf process has been interrupted. | If the malfunction continues, have the
@ © Red control unit checked by an authorized
© Audi dealer or authorized Audi Service Fa-
© Off cility.
O Red The control unit has atechni- | Disconnect the charger from the power
O 0 off cal malfunction (self-test supply and reconnect it after 60 seconds.
O Bor failed). The charging process | If the malfunction continues, have the
© 6 Flashi d has been interrupted. control unit checked by an authorized
asning re Audi dealer or authorized Audi Service Fa-
© Off cility.
O Red The charging infrastructure of | Have the control unit checked by an au-
@ CX Red the power supply/household | thorized Audi dealer or authorized Audi
connection is insufficient: the | Service Facility, and have the power sup-
@ B&B Red
O 6 of ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
9 Off conductor monitor has inter- | er supply/household connector until the
rupted the charging process. | malfunction is corrected.
© Red The indicator light in the reset | Have the control unit replaced by an au-
@ CO Red button on the control unit is | thorized Audi dealer or authorized Audi
@ & Red faulty. The charging process _| Service Facility.
@ © Red has been interrupted.
e
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
rocess has been interrupted. | ues, have the control unit checked by an
@ & Red P P y
@ © Red authorized Audi dealer or authorized Audi
/ Service Facility, and have the power sup-
® Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
© © Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
cian.
© 4 Flashing red
9 Off


120

4KE012721BE
High-voltage system







Indicator lights Meaning Solution
© Red The control unit has atechni- | Disconnect the charger from the power
@ X Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ B Red cause of the malfunction: If the malfunction continues, have the
@ © Red software error or the load re-_ | control unit checked by an authorized
. lay has been switched incor- | Audi dealer or authorized Audi Service Fa-
9 Red rectly. The charging process cility, and have the power supply/house-
has been interrupted. hold connection checked by a qualified
electrician.
€) Flashing red The control unit has a serious | Have the control unit replaced by an au-
O 0 Off malfunction. The charging thorized Audi dealer or authorized Audi
O Bot process has been interrupted. | Service Facility.
@ & Red
9 Off
O Off The indicator light in the Have the control unit replaced by an au-
@ XQ Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ EB Red unit is faulty. The charging Service Facility.
@ 8 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) {II
Short-time current rating (EN <10 kA eff.
61439-1)

Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA
5-15

Integrated residual-current device AC: 20 mA; DC: 56 mA

Vehicle charging connector Type l

Protection class I

IP Code 55 (USA: Enclosure 3)

Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)

Control unit dimensions (height x
width x depth)

12.2 in x 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)

G) Tips
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
— The device runs a self test after power has age of 120 V/240 V. If your socket has a dif-
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
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