2020 AUDI E-TRON heating

Driving dynamic

dealer or authorized Audi Service Facility to have
the malfunction repaired.

ZA\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
@ Tips
If the & or a indicator light only stays on
for a short time, then you may continue driv-
ing.

ALL wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving around curves > page 105.
The all-wheel drive system is designed for high
motor power. Your vehicle is exceptionally power-
ful and has excellent driving characteristics both
under normal driving conditions and on snow and
ice. Always read and follow safety precautions
oA.

ZA WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the motor RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.

104
IY ett Tel -1
EH All-wheel drive: malfunction! Limited stabil-
ity. Please contact Service
Driving stability is reduced. Continue driving with
caution. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately.
Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such oversteering and understeering of
the vehicle, the drive wheels spinning, or the risk
of the vehicle tipping.
The brakes are applied or the motor torque is re-
duced in order to stabilize the vehicle.
The following stabilization functions are integrat-
ed into the ESC, among others:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
Noises will indicate when the system is working.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.

High-voltage system


— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging wit a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.

110
@) Note
— If the vehicle is not being used for long peri-
ods of time, the high-voltage battery must
be charged after four months at the latest
or the vehicle must be continuously con-
nected to a power source (for 50% charging
target > page 113). Otherwise, the high-
voltage battery could become damaged.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
— On vehicles with only one charging port,
there is a cover on the opposite side of the
vehicle with no charging components instal-
led underneath it. Do not try to open this
cover.
(i) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
Gi) Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems ona secure surface
during the charging process > A\.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
process is automatically paused until the >

High-voltage system

Control unit overview

© | On/Off button ®, charging power lev-
el and LED

@© __ |Status LED:





a Power supply/household
connection
& | Vehicle
0 Control panel
@ © {Reset

Adjusting the charging power level
The control unit automatically recognizes the
voltage and the available current strength. You
can set whether you would like to charge with full
or reduced charging power. The last setting that
Control unit: status and malfunction indicators
was selected will be saved and used again the
next time the vehicle is charged. If multiple
items are connected to the power circuit, the
charging current may be reduced when charging
at a power outlet. This can help to prevent the
electrical equipment from overheating.
Before charging, always check if the charging
power setting that was selected last is still suita-
ble.
—To set the charging power level, press the ()
button ©) > fig. 91 for at least two seconds.
After the charging power level is set, the status
LEDs ©, and (will flash green one time. The
selected value (50% or 100%) is displayed on the
left or right side of the ® button.


Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
O O off but is not charging. => page 111.
O & off
O 0 of
9 Off
O Flashing green _| The vehicle is being charged
O 0 Off with the ground conductor
O B orf monitor activated.
O 0 of
9 Off
O Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O Bor function: a multi-phase socket | cools down, charging performance will be
O 06 off is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
9 Off ance will be reduced. nection checked by a qualified electrician.
Go Flashing green |The control unit has overheat- | After the control unit cools down, the
O 0 Off ed. The charging performance | malfunction will be automatically
O & otf will be reduced. cleared. Never leave the control panel in
@ 8 Yellow direct sunlight for long periods or time.
Until it cools down, charging perform-
9 Off ance will be reduced. If the malfunction
continues, have the control unit checked
by an authorized Audi dealer or author-
ized Audi Service Facility.

118

4KE012721BE
Driver assistance

Driver assistance
Cruise control system
Applies to: vehicles with cruise control system
The cruise control system assists the driver in
maintaining a constant speed above approxi-
mately 15 mph (20 km/h). The system maintains
the desired speed by braking and accelerating.

ZA WARNING
— Always pay attention to the traffic around
your vehicle when the cruise control system
is in operation. As the driver, you are always
responsible for controlling your vehicle
speed and the distance between your vehicle
and
other vehicles.
— For safety reasons, cruise control should not
be used in the city, in stop-and-go traffic, on
winding roads, and when road conditions are
poor (such as ice, fog, gravel, heavy rain,
and conditions that could lead to hydroplan-
ing), because this increases the risk of an ac-
cident.
— Switch the cruise control off temporarily
when driving in turning lanes, highway exits,
or in construction zones.
—To reduce the risk of an accident, you should
only resume the stored speed if it is suitable
for the current traffic conditions.


() Note
Before driving downhill a long distance ona
steep hill, decrease your speed and use the
braking effect of recuperation > page 92. This
reduces the load on the brakes.
@) Tips
The brake lights turn on when the brakes are
applied automatically.
Switching the system on
Applies to: vehicles with cruise control system

BFV-0220



Fig. 102 Operating lever: Switching the system on
Requirement: the ignition must be switched on.
> To switch the system on, pull the lever toward
you to position ©.
The Gia or i$) indicator light and the corre-
sponding message will appear in the instrument
cluster.

ZA\ WARNING
If the brakes are malfunctioning (for example,
overheating) while the cruise control system
is switched on, the regulating functions may
shut off automatically.


estate Rem lad lite: Rag ena)
speed
Applies to: vehicles with cruise control system
When the vehicle is stationary, you can preselect
the cruise control speed or activate the speed
while driving.
Requirement: the system must be switched on.
> To preselect a cruise control speed when the ve-
hicle is stationary, tap the lever toward @)/G)
=> page 139, fig. 102.
> To activate the cruise control speed, pull the
lever
toward position @ while driving.
> To set the current driving speed as the cruise
control speed, press the button @) on the lever.
The active cruise control speed is indicated with
the Gg or kl indicator light in the instrument
cluster. >
139

Driver assistance

An additional indicator appears in the head-up
display*.
Changing the cruise control speed
Applies to: vehicles with cruise control system
Requirement: the system must be switched on.
> To increase or decrease the cruise control speed
in small increments, tap the lever up to the
first level toward @)/G) 9 page 1339, fig. 102.
> To increase or decrease the cruise control speed
in larger increments, tap the lever up to the
second level toward @)/G).
> To increase or decrease the cruise control speed
continuously, tap and hold the lever at the first
or second level toward @)/G).
Overriding or deactivating the cruise
control speed
Applies to: vehicles with cruise control system
You can override or deactivate the cruise control
system. When you deactivate the system, your
cruise control speed will be stored and you can
resume that speed.
Requirement: The system is switched on and the
regulated speed is activated.
Overriding
> To temporarily override the cruise control
speed, press the accelerator pedal.
> To resume the stored regulated speed, remove
your foot from the accelerator pedal.
If you override the cruise control system for a
long period of time, the cruise control system
will be deactivated. The (Usd or [RM indicator
light will be displayed and the cruise control
speed will be saved.
Deactivating
> To deactivate the cruise control speed, press
the lever toward @) (not locked into place)
=> page 139, fig. 102, or
> Press the brake pedal.
140

ZA WARNING
Resting your foot on the accelerator pedal
could override the cruise control. This will pre-
vent braking interventions by the system.
See me Lai
Applies to: vehicles with cruise control system

When you switch the system off, the cruise con-
trol speed will be erased.
Requirement: the system must be switched on.
> To switch the system off, press the lever to-
ward @) (locked into place) > page 139,
fig. 102, or
> Switch the ignition off.
Applies to: vehicles with cruise control system
Gg / fg) Speed control system: currently un-
available. See owner's manual
If the indicator light turns on and this message
appears, the cruise control system has been deac-
tivated. There is a temporary malfunction, for ex-
ample the brakes are overheating. Switch the
cruise control system on again later.
Efficiency assist
Applies to: vehicles with efficiency assist
Efficiency assist can assist the driver with predic-
tive information in order to reduce fuel consump-
tion. Depending on vehicle equipment, the sys-
tem may access data from the navigation system,
the camera behind the windshield, and the radar
sensors.
If you remove your foot from the accelerator ped-
al, the efficiency assist can trigger recuperation
based on the situation.
Adjusting the efficiency assist
You can adjust efficiency assist functions individ-
ually. The settings depend on the vehicle equip-
ment.
— Recuperation > page 93.

Care and cleaning

@) Note
— Headlights and tail lights
— Never clean the headlights or tail lights
with a dry cloth or sponge because the
lights could be damaged.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
272
— To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
— To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch the upper
and lower display off, select in the MMI
home screen: SETTINGS > Display &
brightness > MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
— If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized >

4KE012721BE
Care and cleaning

Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
— Natural leather
— Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
—To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve-
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
— Wall mount clip
— Do not us any abrasive cleaning products
or any that contain alcohol, because these
increase the risk of discoloration.
@) Tips
— Insects are easier to remove from paint that
has been freshly waxed.
— Regular waxing can prevent rust spots from
forming.
— Decorative decals can age due to environ-
mental conditions, which can result in dam-
age such as brittleness. The color may fade
if exposed to excessive sunlight.
Taking your vehicle out
of service
If you would like to take your vehicle out of serv-
ice for a Long period of time, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty. You can receive information about the meas-
ures to take depending on the conditions for tak-
ing the vehicle out of service (duration, location,
etc.).
273

4KE012721BE
Emergency assistance

@) Note
The compressor must be switched off after six
minutes at the most to reduce the risk of
overheating. Let the compressor cool down
for several minutes before using it again.
G) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=>page 105.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

Z\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

® Note
—Ifthe /E| indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
281
>