Emergency assistance
he vehicle
Applies to: vehicles with vehicle jack
RAZ-0258
Fig. 173 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 172. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
> Using the hex socket wrench (3) from the vehi-
cle tool kit, turn the vehicle jack under the lift-
ing point on the side sill until it is high enough
that the arm @ © fig. 173 is under the desig-
nated plastic mount.
> Align the vehicle jack so the arm @ engages in
the designated lifting point in the door sill and
the base (2) lies flat on the ground. The base (2)
must be directly under the mounting point @.
> To lift the vehicle, position the ratchet @) from
the vehicle tool kit with the correct side on the
hex socket wrench (3).
> Move the ratchet () clockwise back and forth
until the wheel lifts up slightly from the
ground.
278
AN WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Applies to: vehicles with air suspension:
Changes in temperature or load can affect
the height of the vehicle.
— To reduce the risk of an accident, never
switch the drive system on while the vehicle
is raised.
—To reduce the risk of injury, no work should
be performed under the vehicle while it is
raised.
@) Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
4KE012721BE
Emergency assistance
@) Note
The compressor must be switched off after six
minutes at the most to reduce the risk of
overheating. Let the compressor cool down
for several minutes before using it again.
G) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=>page 105.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.
Z\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
® Note
—Ifthe /E| indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
281
>
Fuses and bulbs
Fuses and bulbs
Fuses
oer mie
Fig. 178 Right side of motor compartment: fuse panel cov-
Fig. 179 Front passenger footwell: cover and clip @, left
side of the luggage compartment: cover 3)
A fuse that has blown will have metal strips that
have burned through.
The fuses are located on the right side of the mo-
tor compartment (@) in the front passenger foot-
well (2), and under the left side of the luggage
compartment @).
> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.
284
» Remove the screwdriver from the vehicle tool
kit > page 274.
>» Remove the appropriate cover.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the clip from the fuse panel in the
front passenger’s footwell @).
> Remove the fuse using the clip.
> Replace the blown fuse only with a fuse that
has the same amp rating.
> Reinstall the plastic bracket.
> Install the cover.
Fuse color identification
Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown 7.5
Red 10
Light blue 15
Yellow 20
White or transparent [25
Light green 30
Teal 35
Orange 40
ZA WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys-
tem and increases the risk of fire.
@) Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
4KE012721BE
Index
A
A/C cooling mode..........-. eee eee eee ee
Accelerator pedal.............--0000 000
also refer to Accelerator pedal...........
AccessorieS ...... 0.0000 c ee eee eee 75,
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Adaptive cruise assist................00.
Cleaning sensors... ... 0... cee eee eee
Predictive control....................
Adaptive cruise control
refer to Adaptive cruise assist..........
Adaptive dampers « wea sv saws ss meme : 2 oe
Adjusting the air distribution.............
Adjusting the brightness.................
Adjusting the sound..............-..00-
Adjusting the temperature...............
Adjusting the vents ............0eceee eee
Adjusting the volume...............00005
Adjusting the volume (announcements) .. . .
Adjusting the welcome sound............
Airbag SySteM « » seme s eeu s = oem et Sa Eee
Air suspension..............0..00.000.
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights .............. eee eee ee
Allseason tires. ..... 00. .2.000200200005
All wheel drive
FOfEF TO QUAL eis << scces cs wees ce eee
Amazon Alexa integration
Media playback.............--.0-+-05
QPeration « anes «6 cases © o cusses » x ceotane ¥ # ee¥ve
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-freeze
Windshield washer system.............
Anti-lock braking system .............00.
Anti-Slip Regulation.................04.
Anti-theft alarm system ..........--..00--
Anti-theft wheel bolts..................
Apple CarPlay
refer to Audi smartphone interface...... 234
Aspect ratio (video) ..........-...-. 228, 230
ASR
refer to Anti-Slip Regulation............ 104
Audi adaptive light..................005. 45
Audi connect
referto CONNECt. . .c..s cc ives esas ae ss 187
Audi connect Remote & Control
refer to Vehicle control services......... 189
Audidrive'selecticn, « + sau oz scum « x newe yoo 101
Audi e-tron compact charging system..... 117
Adjusting the charging power level...... 118
Changing or attaching the power cable... 122
S@CUTING . 6... eee eee eee eee 122
Status and malfunction indicators....... 118
Audi musicinterface...........000 0c ee 225
AUGIG TINGS css = ¢ cans & ¢ eee 5s eee £ eee 226
Audi phone box. ..........00-.00 eevee 175
Audi presens@... 2.0... 0. c cece eee eee 154
M@SSAQES vcers « 5 ery § 2 eae Fe ERGY Fd eee 158
Audi pre sense front..............eeeee 155
Audi side assist
refer to Side assist............--.-+--5 158
Audi smartphone interface.............. 234
Legalinformation ¢ cscs os wae ae ewes «2 238
Audi virtual cockpit
refer to Instrument cluster.............. 11
AUTO
Automatic headlights................0- 4S
Climate control system..............0-5 83
Auto Lock (central locking) ............... 29
Automatic climate control system
refer to Climate control system.......... 82
Automatic luggage compartment lid.... 37,38
Automatic wipe/wash system............. 51
Auxiliary climate control................. 85
Average consumption.............00000. 14
Average speed .... 2.0... . cee eee eee eee 14
B
Bag hooks ......... 00 eee eee eee eee 76
Battery
Charge level display.................0.. 11
Charging (12 Volt vehicle battery)....... 246
High-voltage battery.................. 107
Index
Vehicle battery (12 Volt)............... 245
Winter operation (12 Volt vehicle battery) . 245
Battery (vehicle)
refer to High-voltage battery........... 107
Blinds
refer to Panoramic glass roof............ 41
BIOCK fOUtE soe 2 » nome © x eee x x tee e + SeeE 206
BIOWER's + sas < @ acne 2 5 SRR 7 8 ER TS HOR FS 83
Bluetooth
Audio player « saws s = sews so sees ss eee ae 223
Connecting acell phone............... 173
Deleting adevice................0000- 238
DEVICE OVERVIEW’: cues & = sqeays + 2 ease & 2 eee 237
Disconnecting a device................ 238
Displaying profiles.................00. 238
Searching foradevice................. 238
Selecting adevice « wii se sna ae www ses 238
Specifying a favorite................0. 238
Boost fUmCtion wisn: 0 « sownine a » examen © 0 ageiore ¥ 0 6 91
Brake fluid
Checking the brake fluid level........... 243
Brakes... 2... eee eee eee 94
Brake fluid: « « seas s ¢ wows se eews oo eee 243
Emergency braking function............. 97
Le (0) 98
New brake pads..............2.-0 ee eee 95
Break-in security feature. ............0 eee 32
Breaking in
New brake pads..........--..----e eee 95
INCWAINESY: 2 owners « s wows ov ised @ ener oo 255
Browser
refer to Mediacenter...............04. 227
Bulb:ireplacementiin:. + ¢ csicoa vo ecneana so eosuene oo 287
Business. addressis ¢ vss so mean a 3 man x oo 206
Cc
California Proposition 65 Warning........ 240
Battery specific........... cee eee eee ee 245
CAlLlist,. sacsnis x 2 ommnes + cree & o mean = ema 177
CaMENASiics: 2 eee sv omenE © oso © 8 eNO a 128
Locations ......... ee eee eee eee eee 129
Capacities
Washer fluid reservoir................. 298
Cargo floor. .... 0... eee eee eee eee 80
Cargo mat...... 0... eee eee 80
CArQOMets, « 6 wses oo ieee © casino even & amon 79
300
Car KO Yicniie 2 wesevae 2 weaves oo ease © aseuee © ¥ emeee 33
Car phone
Serial number (IMEI) .................. 184
SWItCHING Off sazc s aes co eee se Gees BS 183
Carwash... . cece eee eee eee eee 268
Cell phone
refer to Telephone...........-..-++-5- 173
Cell phone compartment
refer to Audi phone box............... 175
Central
lockingiss « 22s x + eyes +e eee se ee 29
INUEOHLOGK Ss « cccries « arexsuowe « iranawe a 8 ese te & omaus 29
Convenience key.........--.00 eee eee 34
Convenience opening and closing......... 40
Luggage compartment lid............... 36
Mechanically unlocking and locking....... 32
MBSSAGES « sexs ¢ » meme 5 eae v ¥ eS < Be 31
Remote control: keysis & 6 ssues se smn 6 6 aero 34
Setting... 20... cece eee eee 30
Vehicle key seas = = seme = ¢ wees to eee ty ee 34
Central locking switch...............200. 31
Certification......................000. 295
Changing light bulbs................... 287
Charging
refer to Power sourceS.........--..00-0- 75
Charging clip
refer to Wall mount clip.............0 122
Charging display cewe s x ems 5 s mes xo ca F 113
Charging the battery (mobile devices). 175, 225
Charging time.................00. 000 109
Child safety lock
Climate control system controls inthe rear. 39
POWEP WIND OWSimcica & 2 since wo coausis vo dasa os 39
Rear doors... ..... eee cee eee 39
Child safety seats..... 0.0.0... ee eee eee 69
Securing to the top tether anchor........ 73
Securing with a safety belt.............. 72
Securing with LATCH). « «cess 6 scwcene @ 0 vesvene 71
CleANIING « sesuass x & smeres wo scucens & seawers ¥ w were 268
Cleaning Alcantara......... cece eee eee 271
Cleaning artificial leather............0.. 271,
Cleaning carbon components........ 270; 271
Cleaning controls...................0-. 271
Cleaning decorative parts/trim........... 270
Cleaning plastic parts.................. 270
Cleaning textiles.................0000. 271
Climate control system .............0 00 82
4KE012721BE
Climate control system controls in the rear
Child safety lock... . 0... ccc eee eee eee 39
Closing
Automatic luggage compartment lid...... 37
Convenience closing..............-.... 40
HOO « sess eu oxsanne no seman ow eatetess cence 241
Luggage compartment lid............... 36
Luggage compartment lid with foot motion . 38
Panoramic glass roof................... 41
Sunshade (roof) ..............00 sees Al
WINOWS « nore » ¢ soyee 5 2 ewe x saueR 5 2 Re 39
Closing aid (power closing doors).......... 29
COckPIEGIMIMING s = secs ¢ & caiwes + © Hanes + Fee 49
Cockpit (overview) ..............0 000s eee 6
Collapsible sparetire................0.. 280
Collapsible tire
refer to Collapsible spare tire........... 280
Color code... 22.6... cece ee eee eee eee 297
Comfort auxiliary air conditioning.......... 86
Coming home/Leaving home
refer to Entry/exit lighting.............. 47
Compartments...........0 002. e eee eee 76
Compass inthe mirror..............00005 54
Compliance. ....... eee eee eee eee 295
Configuration wizard . ccc... eww eae es 17
CONMCCb is oo somes 2c cence 3 sewn 2 8 ee @ 8 aS 187
Data plans... ..... eee eee eee 192
Data Phivaty'ax s «meee sv oem s bees s gee 290
Emergency: call sscsss ¢ 0 west sv wawa » wenn x 194
Infotainment....................000. 187
Infotainment services. . ..0... ce. s eae 188
Online roadside assistance............. 195
Vehicle control services............005- 189
Connected devices
Device overvieW........--..00-- eee eee 237
Connections
referto Media................--- 222,226
Consumer information.................. 292
Consumption
REGUGING = gaan = 2 game
4KE012721BE
Index
FRAQTANGCC bse 2s cwcsue 0 2 comewas w 6 estes ¥ & ssoens 84, 85
Free text search
Media... .... 2. cece eee eee eee eee 230
RediGisu « 3 savas @ sien & E RaUR ¢ E ReUOR £ Be 216
also refer to Intelligent search.......... 198
Freeze protection
GOOLAN Brees so amsias a x cess sv emecene ow nena a 242
Fronticenter armrest « sso ss see os wees oo 59
Front collision warning
refer to Audi pre sense front............ 154
Front passenger’s seat adjustment
Front... 0. cece ee eee 59
ROGE exces ¢ = sqeys & 2 teams & 2 aes xo Ete x Be 58
Front wiper blades
CHANGING’: «seas sw ewes ee tee ee oe 52
Cleaning... 0... cece eee ee eee eee eee 52
G
Garage door opener.............--00000- 41
Garment HOOKS nie so aussie 6 a suasnee ox annie «a oe 76
GAWR
refer to Gross Axle Weight Rating (GAWR) . 298
(Cl 90
Glossary of tire and loading terminology... 251
Glove compartment..............-00000- 76
Gross Axle Weight Rating (GAWR)........ 298
Gross Vehicle Weight Rating (GVWR)...... 298
GVWR
refer to Gross Vehicle Weight
Rating (GVWR)............. cece eee 298
H
Handsfree... . 2... cee eee eee 174
Hands.FreetProfile:. sence «0 wsisase « + canoe 0 6 174
Head-up display
Adjusting... 2.0.0... e cece eee 23
Adjusting the brightness................ 49
Operating « « sss 2 2 secs oo meme o wamN & ¥ BHR 23
Headlight range control................0. 45
Headlights
GLEAMING ss seswns 6 & sumsins aw suwsere @ & somvens @ & ame 269
Headlight range control................ 45
Washer syStert x « swe s « mews 2 2 eke 2 2 ee 51
Head restraints
Adjusting... .... 0. cee eee eee 60
Removing and installing................ 60
Heated rear window............-.000000e 84
Heated steering wheel.............00000e 85
Heating......... 0... c eee eee eee eee 82
HFP
refer to Hands Free Profile............. 173
High-voltage battery................005 107
Advanced charging settings............ 114
Audi e-tron compact charging system.... 117
Charging............-. eee eee eee 108,111
Charging display on the vehicle......... 113
Charging equipment.................- 115
Charging methods...............-.05. 108
Charging ports on the vehicle........... 108
GChargingtimMeter « sewn a 6 wenn sw ee ooo 109
Connecting the charging cable.......... 111
Messages while driving..............-. 115
Not running for long periods of time..... 110
Opening the charging port door......... 111
QUICK Charging as = sees ss eees ts ews eo: 108
Setting the charging target............ 113
SELCIMGCME CHET. « ansvnce ou annsaue » w arnimre & we 114
Transporting charging equipment....... 117
High-voltage system.............00 00 ee 107
High beams
High beam assistant..............-.... 46
Highway lights..............0...0000005 4S
Hill descent assist................00000. 99
Hill hold assist... 0.0... cc eee ee eee 90
HOld.assiSti. « » ansces 2 a seers + m cnneans a a sxamnie «ox 97
also refer to Hold assist..........-...-. 97
Hold Assist
refer to Hold assist & esas ce caws ee pawn ee 97
Home
refer to Home address................ 206
Homeraddress’: sy cwon + 2 gow 3 game w e eam 206
HomeLink
refer to Garage door opener............. 41
HOMe@ISErEON:: « & seems oo setae ow ecco won oo 16
HOMN « ¢ sees 2 & ees os swe oo eee es eee Be 6
Hotspot
MO PEP TONNER: 2 x seawee oo snenewe i amaestes wavs 192
303
Index
I
Idle
refer tO'Gears « s waws so wows 9 i oes a ce ee 90
Ignition
Switching on and off..................- 88
Imbalance (wheels) ...........5....0005 257
Immobilizer
refer to Electronic immobilizer........... 33
Indicator lights 2 wen 2s wees a news ov wee ove 7
Inspection interval............--.2+--5- 246
Instrument cluster.............2--000005 11
‘Adjusting the layout ees «sccm ew were « v oe 12
Cleaning... . 6... cece eee eee eee 270
FailUfes : seme : coe & ¢ GaGH s 2 Bem sD eee 11
Motorcodes: « s ses + eosnw + wenn ae meee a x 239
On-board computer..............2..04. 14
Operating: ; secs zs Hees so ene oo Hees so 12
Personal-profile « wscccc ao amen we eve =o mona 11
Service interval display................ 246
Software information................. 239
SWitchitig tabS's « wawy s ¢ sevas « ¢ soem « 2 eae 12
Switching the view...............-.000- 12
Vehicle functions ......... 0.0 eee eee eee 14
Version information..............0005 239
Instrument illumination................- 49
Integrated assistance. ......... 0. cee eee 17
Integrated Toll Module................. 137
Intelligent search
NaViGatiGniies + s esau x x ween 2 mewn vs Ree x 198
Interference-Causing Equipment Standard
QIGES)|s swceine oo weemces w o seavwms 2 a mvewe & a owe oo 296
Interior lighting
Intermittent mode (windshield wipers) ..... 51
International travel...............00005 192
Internet
refer to connect s = » 28: s2e5 ss een ey 187
Internet radio
refer to Online radio...............04. 218
Intersection assistant...............04. 161
TONIZEMs = wae & ¢ sete & eee be ee be ee 84
iPhone
refer to Audi music interface........... 225
304
J
Jump starting....................0000. 281
K
Key. eee eee eee 29, 33
Convenience opening and closing......... 40
Key replacement... . 00... ccs eee ee eee 33
Mechanical key............. 0000002000 33
NOt reCOGnizéd « = scias ¢ = seus ts same oe eas 89
PANIG KO Yi 2 x cscwcse 2 2 aecmtus o 0 cocoa @ 2 amances we 33
Replacing the battery.................. 35
Unlocking and locking............-...-- 34
Vehicle code « seins s x sens & 2 sees ¥ 5 wae 2 es 33
K@Y USED ic «© ees so eee ss Howe go ews ee Ges 28
Kick-COWiis: < 2 axan x x ere o 2 meme £ eee 2 oe 91
L
Lane assist
refer to Lane departure warning......... 153
refer to Lane guidance................ 153
Lane departure warning................. 153
Cleaning the camera area.............. 269
Lane guidance................--00 00 ee 146
LASERSEANME ex. 5 cscs + 4 essen « 9 aesten « oramen 128
Cleaning....... 6... cece eee eee eee 270
LATCH (securing child safety seats)......... 71
Launch Control.............0 0.00 e eee eee 91
Leather care and cleaning............... 271
Legal information
License subscriptions..............00. 238
Software information..............005 238
Software licemsesies: «sien ss mani ie x aware 2 238
Version information...............05- 238
License plate bracket...............0000. 294
Lifting points (vehicle jack).............. 278
Light/rain sensor
Headlights ....... 0... 0. cece eee ee eee 45
Intermittent mode (windshield wipers).... 51
Lighting
EXteriGr's « gsc « + awom s x ewe 4 2 rere so 45
TINGCHIONs scence » © caameue 5 © oneswue © 0 nae Bw Re © 48
LIQHtS:s & coccens v + cosnene ve accom we mene ow am © 45
Lights on the charging port
refer to Charging display............... 113