Trailer towing
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 128
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 130.
Likewise, the vehicle cannot be raised manually
using the Raise function > page 130.
For vehicles with a retrofitted trailer hitch, you
must switch on the air suspension trailer mode
manually.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
=> page 130.
Vehicle levels below the values set in the comfort
level will no longer be available, even if you are
lowering the vehicle manually.
152
Z\ WARNING
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the ve-
hicle manually.
() Note
— Applies to: vehicles with air suspension: Se-
lect the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
G) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
4N0012721BD
Driving information
The Sl symbol will appear when pedestrian and
wild animal detection is not available.
Marking light*
To direct the driver's attention to a pedestrian,
the headlights can flash on the pedestrian when
there is a pedestrian warning.
This occurs at speeds above approximately
35 mph (60 km/h) if you are outside of illuminat-
ed areas and no detected vehicles are shown. The
marking light is not used for wild animals. The
high beam assistant* controls the marking
light*> page 61.
Adjusting the contrast
Applies to: vehicles with night vision assist
Requirement: the night vision assist must be
switched on and the 1 tab must be displayed.
> Applies to: MMI: Select on the home screen:
VEHICLE > Driver assistance > (23) > Night vi-
sion assist.
> To set the desired contrast, move the slider.
G) Tips
Certain settings are stored automatically in
the active personal profile.
Applies to: vehicles with night vision assist
Night vision assist: currently unavailable.
See owner's manual
The system is not functioning correctly so it has
been switched off. If this malfunction persists,
drive immediately to an authorized Audi dealer or
authorized Audi Service Facility to have the mal-
function repaired.
165
Care and cleaning
height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding @) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 69
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning solution
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >
310
4N0012721BD
Care and cleaning
nents
Component Situation Solution
Refrigerator Dust and dirt Clean the ventilation openings in the luggage compart-
ment
Deposits Lukewarm water, mild soap solution if necessary), then
dry
Defrosting Empty the refrigerator, switch it off, and let it thaw with
the door open, then dry
Carbon compo- Deposits Clean the same way as plastic components
Z\ WARNING
The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der
unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.
Z\ WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.
@) Note
— Headlights and tail lights
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
— To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
313
Emergency assistance
4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@ Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
324
G) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the
special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only ifatow >
Fuses and bulbs
Fuse panel @) (red) Fuse panel (4) (black)
3 | Exhaust treatment, sound actuator 8 | Night vision assist, active suspension
4 |Rear climate control system control panel 9 | Adaptive cruise assist
5 |Right trailer hitch light ll Intersection assistant, driver assist sys-
6 | Trailer hitch positioning motor tems
7 |Trailer hitch 12 | Exterior sound
8 |Left trailer hitch light 14 | Right headlight
9 |Trailer hitch socket 15 [Left headlight
10 | Sport differential Fuse panel (5) (red)
11 | Exhaust treatment No. | Equipment
Fuse panel (8) (brown) 1 |Active suspension
No. | Equipment 2 |Service disconnect switch
1 | Driver assist systems control module 3_ | Refrigerator
2 |Rear Audi phone box 4 | Electric motor
3 | Rear seat adjustment 5 | Brake system
4 |Side assist 6 |High-voltage battery water pump
5 | Rear seat entertainment 7 |Interior climate control
6 |Tire pressure monitoring system 8 |A/C compressor
7 | Emergency call system 9 | Auxiliary battery control module
g | Parking heater radio receiver, fuel tank 10 |High-voltage battery
monitoring 11 |High-voltage battery
9 |Automatic transmission selector lever 14 | Thermal management
10 |TV tuner, data exchange control module 15 | Thermal management
11 | Vehicle opening/start (NFC) Fuse panel © (white)
12 | Garage door opener No. Equipment
13 | Rearview camera, peripheral cameras 1 | Reamecenter armrest heanng
14 | Central locking, tail lights 2 | Rear sliding sunroof
15 | Left rear seat adjustment 3 | CD/DVD player
16 trent belt tensioner on front passenger's 5 lac socket
6 | Passenger’s side rear safety belt tensioner
Fuse panel (4) (black) 7 |Front center armrest heating
No. | Equipment 8 |Rear footrest heating
Seat ventilation, rear seat heating, rear- 11 |Rear Seat Remote
1 |viewsmirror,.cefrigerator, diagnostic:con- 12 |Driver’s side rear safety belt tensioner
nector
2 |Gateway control module (communication) Bulbs
3 |Sound actuator
4 | Transmission heating valve Cs
5 | Engine start, electric motor Your vehicle is equipped with maintenance-free
7 |Active accelerator pedal headlights and tail lights. However, if a light bulb >
330
4N0012721BD
Index
A
A/C cooling mode.............. eee eee ee 105
Accelerator pedal..............--000005 115
also refer to Accelerator pedal.......... 115
AccessorieS .. 0.00... cece eee eee ee 338
Active lane assist
refer to Lane departure warning......... 180
refer to Lane guidance................ 180
Active suspensioniicss + « sss so sasusia vs ssuen s o 129
Adaptive cruise assist................00. 170
Cleaning the sensors..............000- 310
Predictive control.................... 169
Adaptive speed assist
refer to Adaptive cruise assist........... 170
Adjusting the air distribution............ 105
Adjusting the brightness................. 65
Adjusting the sound..............-...0- 266
Adjusting the temperature.............. 105
Adjusting the volume..............000005 40
Adjusting the volume (announcements) .... 266
Adjusting the welcome sound............ 266
AirbagisySteM « + aims x eaen 3 = seme se OE a Zs 86
Ait GUality displayie. sy ees x s eeu 5 e wee a 108
Airsuspension...........2...0.00.0005 129
Airtransport................0.00.00005 136
Alarm system
refer to Anti-theft alarm system.......... 46
Alignment pin (changing the wheel)....... 316
All-weather lights...............-.00000. 60
Allseason tires... 2.2.00... 22020 305
All wheel drive
refer to quattro... 2... eee eee eee 132
Amazon Alexa integration
Média playback’: ¢ sos s ¢ wees ¢ 4 orem b eae 253
Operation « sion ss aac sv rere © omen wa ar 39
AMI
refer to Audi music interface....... 253,254
Android Auto
refer to Audi smartphone interface...... 264
Anti-freeze
Windshield washer system............. 287
Anti-lock braking system. ........-....-. 133
Anti-Slip Regulation.................0.. 133
Anti-theft alarm system...........-..00-- 46
Anti-theft wheel bolts................0. 319
Apple CarPlay
refer to Audi smartphone interface...... 264
Aspect ratio (video) ..........-..00. 258, 259
ASR
refer to Anti-Slip Regulation............ 133
Audi adaptive light.................0005. 60
Audi connect
refer to CONNECt:. « s ccascs seas ieeeee oe 216
Audi connect Remote & Control
refer to Vehicle control services......... 218
Audirdrive seletticy: « + sven « x cee x ¢ neem ¢ 2 2 128
Audi e-tron compact charging system..... 144
Adjusting the charging power level...... 145
Changing or attaching the power cable... 149
S@CUTING . 6... eee eee eee eee 150
Status and malfunction indicators....... 145
Audi music interface ioc. . ies. een ea ee 253
AUGIO TINGS crx = ¢ ces & ¢ cee £ & aeee Fc eS 25S
Audi phone box...........0.-. cee eee eee 202
Audi presense.... 6.6... 0. cece ee eee eee 182
MESSAGES vcr « 5 wey § 2 eee Fs eee 8 6 Ree 185
Audi pre sense front.............-..000- 183
Audi side assist
refer to Side assist............-..20--5 186
Audi smartphone interface.............. 264
Legal information: ¢ css os vei se owen oe 269
Auditableties « «cei + 2 some a 2 awa 3 eee ¢ 29
Device setup... 2.0... cece eee eee eee 30
Device test... 2.2... cece cece eee 35
Legal information's swe ss eae se eee oa 269
LIGENSES: scsi 6 0 cites 6 o veces © eeemeni © aperetne 269
Menus and symbols.............02+-00- 33
Operating’: « « wss6 s secu ss see ss eee s 18, 33
Regulatory information................ 269
Audi virtual cockpit
refer to Instrument cluster.............. 12
AUTO
Automatic headlights.................- 60
Climate control system ............005- 105
Auto Lock (central locking) ............... 43
Automatic climate control system
refer to Climate control system......... 104
Automatic luggage compartment lid.... 51,52
Automatic transmission............-.455 113
Parking lock emergency release......... 116
Automatic wipe/wash system............. 68
343
Index
Glossary of tire and loading terminology... 292
Glove compartment.............0000 98,99
Valet parking........... 02. eee e eee eee 56
Gross Axle Weight Rating (GAWR)........ 342
Gross Vehicle Weight Rating (GVWR)...... 342
GVWR
refer to Gross Vehicle Weight
Ratifig (GVWR) « sas ¢ suene ¢ ¢ eet 8 o nee 342
H
Handset
refer to Rear Seat Remote............... 25
Handstrees « seve x s wasn a ¢ wom § ze oe A ee 201
Hands Free) Profile... sc.ua cine aaiean es 201
Head-up display
AGJUStING aes = s gee = e eee s berg e wees as 37
Adjusting the brightness................ 65
Operating...............0.. 2.00 eee eee 37
Headlight range control..............0005 60
Headlights
Cleaning......... 06. e eee eee eee 310
Headlight range control................ 60
Washer system.......... 0.0.00 eee eee 68
Head restraints
Adjusting ............ 2c cece e eee 81
Removing and installing................ 81
Heated rear window.............-..005- 106
Heated steering wheel...............0-. 108
Heating... . 0. cece eee cece 104
HFP
refer to Hands Free Profile............. 200
High-voltage battery................05. 136
Audi e-tron compact charging system.... 144
CHarginGiicns so sessive oo arene ow amen © 137,139,
Charging display on the vehicle......... 140
Charging equipment.............ee08- 143
Charging methods.................... 137
Charging ports on the vehicle........... 137
Charging times: = x sees ss eees se ewes ee 137
Connecting the charging cable.......... 139
Messages while driving
Not running for long periods of time..... 138
Opening the charging port door......... 139
Quick charging...............002 eee 137
Setting the timer............0. ee eeaee 141
Transporting charging equipment....... 144
348
High-voltage system............-..00-- 136
High beams
High beam assistant................... 61
Highway lights..................000000. 60
Hill.descent:control... . «ese se ese ve eee « 126
HilLHold:assistss scccww + acon ee mason oo eves & 113
Home
refer to Home address................ 234
Home. address: «ssc a wenn ¥ 0 een ov one 234
HomeLink
refer to Garage door opener............. 57
HOMESGRCE isn « « sxeriw + comune + ormmnes a 5 wana © 19
HOMME: « cece w x sneer 2 eames we meReD Ze HONE GH ae 6
Hotspot
refer to Wi-Fi.... 0.0... cece eee eee ee 221
I
Ignition
Switching on and off...............06- iT
Imbalance (wheels) ............0 eee eee 298
Immobilizer
refer to Electronic immobilizer........... 47
Indicator lights... 2... 0. . eee eee 7
Inspection interval..............000000e 287
Instrument cluster............00 00 eee ee 12
Adjusting the layout................... 13
GLEAMING is: ¢ + mw 3 v new s wows oe mame do 312
Engine code.......... 20... eee eee eee 269
Failure... 2... ee eee eee 12
On-board computer .........2.+e0eee eee 16
Operating’: = = sere © = swans + x cuenise n coven «© 13
Personal profile................0000005 12
Service interval display...............- 287
Software information..............005 269
Switching tabs..................000005 13
Switching the VieWs. + ecw. se ees ce ees se 13
Vehicle functions. « sii xo evan +o amen +e ae 16
Version information..............000- 269
Instrument illumination................. 65
Integrated assistance................0-. 20
Intelligent search
Navigation........ 0.0.0 c eee eee eee eee 227
Interference-Causing Equipment Standard
(ICES)... eee eee eee eee 340
Interior lighting..................00- 64,65
Interior monitoring.............-.0-005- 46