Care and cleaning
Component Situation Solution
Plastic parts Deposits Damp cloth
Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary
Water-based deposits
such as coffee, tea,
blood, etc.
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®)
Safety belts Deposits Mild soap solution ®), allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, |the surface
Alcantara Absorbent cloth and mild soap solution®
Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary®)
Natural leather
Fresh stains Cotton cloth with a mild soap solution®
Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
Dried stains: stain remover suitable for leather
Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
dried stains: Oil cleaning spray
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather
Care
Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
312
4N0012721BD
Care and cleaning
nents
Component Situation Solution
Refrigerator Dust and dirt Clean the ventilation openings in the luggage compart-
ment
Deposits Lukewarm water, mild soap solution if necessary), then
dry
Defrosting Empty the refrigerator, switch it off, and let it thaw with
the door open, then dry
Carbon compo- Deposits Clean the same way as plastic components
Z\ WARNING
The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der
unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.
Z\ WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.
@) Note
— Headlights and tail lights
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
— To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
313
Care and cleaning
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
upper and lower display, select on the
MMI home screen: SETTINGS > Display &
brightness > MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
—If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
314
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
— Natural leather
— Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
— To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve-
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
— Refrigerator
— Do not try to speed up the defrosting
process by applying heat.
—To help prevent health risks or damage to
the refrigerator, do not use any abrasive
cleaners, solvents, wax, or strongly scent-
ed or aggressive cleaning products.
— Do not clean the refrigerator with rough
cleaning tools such as steel wool.
— Wall mount clip
— Do not us any abrasive cleaning products
or any that contain alcohol, because these
increase the risk of discoloration.
G) Tips
— Insects are easier to remove from paint that
has been freshly waxed.
— Regular waxing can prevent rust spots from
forming.
4N0012721BD
Care and cleaning
— Decorative decals can age due to environ-
mental conditions, which can result in dam-
age such as brittleness. The color may fade
if exposed to excessive sunlight.
Taking your vehicle out
of service
If you would like to take your vehicle out of serv-
ice for a Long period of time, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty. They will advise you of important measures,
such as corrosion protection, service, and storage
procedures. Also follow the information about
the vehicle battery > page 284.
315
Emergency assistance
>» Slide the wheel wrench from the vehicle tool kit
all the way onto the wheel bolt).
> Turn the wheel bolt approximately one turn to
the left. To achieve the required torque, hold
the end of the wheel wrench. If the wheel bolt
will not loosen, press carefully on the wheel
wrench with your foot. Hold onto the vehicle se-
curely while doing this and make sure your foot-
ing is stable.
ZA WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently one turn before raising
the vehicle with the vehicle jack*.
Raising the vehicle
Applies to: vehicles with vehicle jack
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 201. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
> Turn the vehicle jack located under the lifting
point on the sill to raise the jack until its arm @
=> fig. 202 is located under the designated plas-
tic mount.
> Align the vehicle jack so the arm (@) engages in
the designated Lifting point in the door sill and
the movable base (2) lies flat on the ground.
The base @) must be directly under the mount-
ing point @.
> Continue raising the vehicle jack until the wheel
lifts off the ground slightly.
RAZ-0257,
Fig. 202 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /A\.
D_ You need the matching adapter in order to loosen and
tighten anti-theft wheel bolts* > page 319.
320
Z\ WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Changes in temperature or load can affect
the height of the vehicle.
— To reduce the risk of an accident, never start
the engine when the vehicle is raised.
—To reduce the risk of injury, no work should
be performed under the vehicle while it is
raised.
Emergency assistance
4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.
ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.
@ Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
324
G) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the
special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only ifatow >
4N0012721BD
Fuses and bulbs
Fig. 209 Left side of the cockpit: fuse panel cover (), left
footwell: fuse panel cover @)
Fig. 210 Left side of the luggage compartment: fuse panel
cover @) and clip @)
A fuse that has blown will have metal strips that
have burned through.
The fuses are located on the left front side of the
), in the left footwell @), and in the left
side of the luggage compartment (8) behind the
side trim panel.
> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.
> Remove the screwdriver from the vehicle tool
kit > page 316.
> Remove the appropriate cover.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the clip from the upper right fuse pan-
el in the luggage compartmen
> Remove the fuse using the clip.
> Replace the blown fuse only with a fuse that
has the same amp rating.
> Reinstall the plastic bracket.
> Install the cover.
Fuse color identification
Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown 45)
Red 10
Light blue 15
Yellow 20
White or transparent [25
Light green 30
Teal 35
Orange 40
ZA\ WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
327
Fuses and bulbs
This can cause damage to the electrical sys-
tem and increases the risk of fire.
(G) Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
- The following table does not list fuse loca-
tions that are not used.
— Some of the equipment listed in the follow-
ing tables applies only to certain model ver-
sions or certain optional equipment.
Fuse assignment - left side of cockpit
Fig. 211 Left side of the cockpit: fuse panel with plastic
clip
Fuse panel (2) (black)
No. | Equipment
Climate control system, interior air sensor
N Phone, roof antenna
Climate control system, fragrance system,
particulate matter sensor
Head-up display
Audi music interface, USB sockets
Steering column lock
Front MMI display
Instrument cluster
Ol/aOIN/uys
10 | Volume control
11 | Light switch, switch panels
12 | Steering column electronics
328
Fuse panel (@ (black)
14 MMI Infotainment system control module
15 Steering column adjustment
16
Steering wheel heating
Fuse assignment - left footwell
lo} | He
ia i, L
. | Equipment
Engine ignition coils
Engine start
Electric motor coupling
Windshield wiper control module
Left headlight electronics
Climate control system blower
Instrument panel
Windshield wipers
OND)
OMA)
WININI]
eR
Panoramic glass roof
Fuse panel (2) (black)
No. Equipment
Engine mount
Left rear door control module