4K8012721BC
Telephone
Switching the car phone or data module on > Press the [=] button.
Applies to: vehicles with car phone/data module
See > page 171.
Instrument cluster
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction steer-
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
— Favorites: Requirement: favorites must be stor-
ed in the MMI.
— Switch telephones: Requirement: two cell
phones must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
ing wheel. Operating > page 13 and page 29,
Additional function buttons.
Requirement: the Telephone tab must be select-
ed in the instrument cluster.
Troubleshooting
Applies to: vehicles with telephone
(i) Tips
Depending on the selected function, it may be
necessary to use the MMI.
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 161, or
make sure you did not accidentally decline the PIN for establishing
a connection on your cell phone. If necessary, repeat the pairing
process > page 161.
After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your cell phone.
Check for prompts on your mobile device when connecting via
Bluetooth.
Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.
Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.
Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Check if your mobile device is positioned correctly in the Audi
phone box > page 163 and no other objects are between them.
The MESSAGES menu is not avail-
able.
Check if the Show messages option is on your mobile device and it
is enabled.
173
Navigation
Navigation
Opening navigation
Applies to: vehicles with navigation system
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Fig. 125 Upper display: standard map: route guidance is
not started
Opening navigation
» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 183, fig. 126.
@ Open intelligent search directly > page 183.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 189, Map operation.
the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.
Z\ WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 20,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow
182
® Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 174.
@ Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion using the upper display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All top destinations are available in the vehicle
and
in the myAudi app.
To download the destinations automatically into
the vehicle, we recommend linking the access >
Navigation
Requirement: the MMI must be connected to the
Internet > page 174, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > © >G.
> Enter one or more search terms into the input
field.
> The search engine provider shows suggestions
to narrow down the search.
> Press on suggestions until the desired destina-
tion appears in the results list. If necessary, use
one finger to swipe upward or downward until
the suggestions © or destinations appear.
> Press on the desired destination 9. The Details
menu will be displayed.
> Press Start.
Route guidance will be activated and the map will
be displayed. > page 188, fig. 128
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 174.
@) Tips
— The MMI input suggestions depend on the
last navigated destinations.
— The navigation system always searches for
the fastest route. You can find information
on alternative routes under > page 190.
Entering an address
Applies to: vehicles with navigation system
As an alternative to the intelligent search, you
can also enter an address in stages.
Opening a menu
> Applies to: MMI: Select on the home screen:
NAVIGATION > (és) > Enter address.
Enter a destination using an address
> Press on the respective input field and enter an
address.
> Press on Apply. The Details menu will be dis-
played.
> Press Start.
184
Route guidance will be activated and the map will
be displayed > page 188, fig. 128.
Destination entry for a street intersection
> Select: Intersection > enter a street > Start.
Loading previous destinations
Applies to: vehicles with navigation system
Your last destinations and routes can be loaded
directly as a navigation destination.
As soon as you start route guidance, the destina-
tion is automatically saved in the last destina-
tions. Your previous destinations are marked with
the © symbol.
If you have met the requirements for myAudi
navigation, your previous destinations will be
synchronized with your myAudi account
> page 182.
Accessing previous destinations
> Applies to: MMI: Select on the home screen:
NAVIGATION > (65) > Last destinations > select
a desired destination > Start.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Last destinations > desired destina-
tion.
Changing and loading a previous destination
> Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Last destinations > Z >
7 > change the address > Use address > Start.
Restore last tour
Requirement: a route with at least two stopovers
must have already been canceled.
Your last route is labeled with the © symbol.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (6a) > Last destinations > Re-
store last tour. Route guidance will start imme-
diately.
Deleting previous destinations
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G5) > Last destinations > Z > >
4K8012721BC
Navigation
select one or more entries or Select all > Delete
> (Done).
@) Tips
The last route will be automatically deleted
from the list if you start a new route guidance
after canceling the route.
Setting a favorite as the destination
Applies to: vehicles with navigation system
You can access frequent destinations in the fa-
vorites. You can quickly and easily start route
guidance using the home address or business ad-
dress function.
Requirement: a favorite must be stored
=> page 191.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G8) > Favorites > select a de-
sired destination > Start. Or
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Favorites > desired destination.
POIs (Online Points of Interest)
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
Search for points of interest such as restaurants.
If the MMI is connected to the Internet, points of
interest will be automatically included in the
search.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G5) > Points of interest.
The system always searches in the search area
that is currently selected > table on page 185.
> Searching for points of interest: enter the
name of a POI.
> Searching for a point of interest in a specific
category: Select: a category (for example, res-
taurants) > a point of interest.
> Changing the search area: Requirement: route
guidance must be active. Press (a)/2:9/B! repeat-
edly until the desired search area > table on
page 185 is selected.
Sorting points of interest
Requirement: the MMI must be connected to the
Internet > page 174, Audi connect. You must
have a category selected.
> Press on the respective symbol for sorting until
the desired sorting order is selected.
Search areas in detail
Symbol Meaning
Search nearby
@)
Search along the route
Search at destination/Search at
FS stopover
Nearby: the points of interest will be listed start-
ing from the immediate vicinity around the vehi-
cle position.
Search along the route: points of interest along
the route can only be selected during active route
guidance. The points of interest are located di-
rectly along or in the immediate vicinity of the
calculated route. You can select points of interest
from various categories. For example, you can
search for a hotel or parking lot along route.
Search at destination/Search at stopover: points
of interest near a destination or a stopover can
only be selected during active route guidance.
You can select points of interest from various cat-
egories. For example, you can search for a hotel
or parking lot at the destination.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 174.
@) Tips
Distances to points of interest are displayed
as a straight-line distance from your current
location. The actual distance from your cur-
rent location to the point of interest is updat-
ed automatically. The list of points of interest
that were found is not resorted when this
happens.
185
4K8012721BC
Navigation
@ Weather at the destination: Requirement:
the MMI must be connected to the Internet
= page 174, Audi connect.
@ Display of distance/driving time to the des-
tination
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 174.
Selecting a destination from the map
Applies to: vehicles with navigation system
A point on the map can be used as the destina-
tion.
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press A to display the map.
Adjusting the scale
> Select: 9/ > select a scale.
Marking the destination
> Press and hold a point on the map until a mark-
ing appears @1) > page 188, fig. 129. Or: the
address of the selected destination is displayed
> page 188, fig. 129.
Setting the map content (such as POIs) as
the destination
Requirement: map content must be displayed
=>page 195.
> Press on map content on the map (for example,
@ > page 188, fig. 129).
Selecting the destination
> Select: @ > page 188, fig. 129. Or:
> To display destination details, press on @
=> page 188, fig. 129 > Start.
Route guidance will be activated and the map will
be displayed > page 188, fig. 128.
Stopovers and route plan
Applies to: vehicles with navigation system
You can enter additional destinations during ac-
tive route guidance.
Entering a stopover
Requirement: route guidance must be active.
> Enter a destination > page 183.
Displaying stopovers or the route plan
All destinations are listed in the route plan.
> Press on (7) > page 188, fig. 128 on the map.
Editing stopovers
> Press on (2) > page 188, fig. 128 on the map.
> Adding a stopover: Select: Add destination >
select a destination > Add.
> Moving a stopover: press Z. Touch the > sym-
bol and move the entry to the desired position.
Press Done.
> Deleting a stopover: Select: Z > one or more
entries or Select all > Delete > (Done).
Stopping route guidance
Applies to: vehicles with navigation system
Requirement: route guidance must be active and
the map must be displayed.
> Applies to: MMI: Press }€ @ > page 188,
fig. 128. Or:
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Cancel route guidance.
187
Navigation
Accessing settings
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©.
Accessing settings using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button.
Please note that a setting applied to the multi-
function steering wheel is only valid for the in-
strument cluster map.
Map settings
Satellite map: see > page 192.
Traffic: you can display current traffic informa-
tion on the map. See > page 189, Traffic infor-
mation display on the map or map preview
— Free flow of traffic
— Traffic obstructions
— Traffic information
Map colors
— Automatic: the map display adapts to the light-
ing conditions (for example, by changing from
day to night when driving through a tunnel).
— Day or Night
Map orientation
— 2D map or 2D north: the current vehicle posi-
tion is displayed. The map is oriented in the di-
rection of travel or to the north.
— 3D map: the current vehicle position is shown
on a three-dimensional map and is oriented in
the direction of travel.
— Overview: the entire route from the vehicle po-
sition to the destination or the next stopover is
displayed on the map. The map is oriented to
the north.
Automatic zoom
— On: the map scale is adapted automatically de-
pending on the type of road being traveled (ex-
pressway, highway, other roads) so that you al-
ways have an optimal overview of the road
ahead. When route guidance is active, the scale
is adjusted automatically for a better detailed
view when there are upcoming maneuvers.
196
— Intersection: when route guidance is active, the
scale is adjusted automatically for a better de-
tailed view when there are upcoming maneu-
vers.
— Off
MMI map contents/Map content: you can switch
the display of additional information (such as
POIs) on the map in the upper display on or off.
Note the following for the 3D city model > ©.
Voice guidance
Voice guidance: you can adjust the navigation
prompts. With the Traffic setting, the MMI will
only give prompts if there are traffic incidents on
your route.
Voice guidance during phone call
Entertainment fader during navigation: the au-
dio playback volume is temporarily lowered when
navigation prompts are active.
Route criteria
You can adjust which route criteria should be al-
lowed or avoided for the route calculation.
HOV/carpool lanes
Highways
Toll roads
Ferries
Route information
When this function is switched on and route
guidance is active, route information ®
=> page 188, fig. 128 is displayed. The next ma-
neuver will be displayed at the bottom. POIs and
traffic information will also be displayed. Press
route information to display a preview of the next
maneuver on the map. You can switch the follow-
ing information on or off in route information.
— POIs along the route
— Traffic information
Personal route assistance
Personal route assistance is switched off at the
factory.
Radio
Radio
Opening the radio
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Fig. 134 Upper display: SiriusXM channel list
Depending on the vehicle equipment, the radio
may support the FM, AM, and SiriusXM (satellite
radio) frequency bands. Using the HD Radio re-
ceiver also allows you to receive radio stations on
the FM and AM bands in digital format.
Depending on the station list, the following in-
formation may be displayed:
@ Station list
Shows the station that is currently playing.
The station list updates automatically.
@ Stations
Depending on availability, the station name
as well as program information, for example,
may
be displayed.
@ HD Radio technology
FM/AM stations that can be received by digi-
tal radio are marked with the HD Radio tech-
nology symbol H).
If reception quality declines, the radio auto-
matically switches to the analog FM/AM sta-
tion depending on availability.
@ Additional stations
Digital HD Radio stations may contain multi-
ple additional stations. If you lose reception,
198
the additional stations will be muted since
they can no longer be received.
© Radio ID
Your radio ID and contact data for your satel-
lite radio provider are displayed.
© Channel number
@ Smart Favorite
See > page 201.
Adjusting the radio using the MMI
> Applies to: MMI: To set a frequency band, select
on the home screen: RADIO > Source a fre-
quency band.
> Applies to: MMI: To set a station, select on the
home screen: RADIO > Source > select a sta-
tion list > select a station.
> To select a frequency, follow the instructions
under > page 200, Free text search.
Adjusting the radio using the multifunction
steering wheel
Requirement: radio mode must be on.
>» Select the Radio/Media tab using the multi-
function steering wheel.
> To switch between radio and media, select the
button > Switch to radio/Switch to media.
> Turn the left thumbwheel to display the station
list.
> To switch to a different source, press the
button.
> To select a station or a source, turn and press
the left thumbwheel.
(i) Tips
— Contact the SiriusXM* provider if you would
like to receive satellite programming.
— Buildings, tunnels, bridges, open areas, oth-
er vehicles or objects on the vehicle roof can
affect reception.
— Satellite radio is not available in Alaska and
Hawaii.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.
4K8012721BC
Media
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 79.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 208, fig. 137).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 207.
—SD card > page 205.
— USB > page 208.
— DVD drive > page 206.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 206, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 208.
— Connect online media > page 207.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 210.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 209.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select the
[=] button > Switch to radio/Switch to media.
(i) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the MMI may be required.
209