2020 AUDI A7 lock

4K8012721BC
Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 31.
> Install the myAudi app on your mobile device
and log in with your access information.
G@) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate]
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Geofencing Alert
Requirement: a key user must be set in the vehi-
cle > page 31.
This service allows you to set permitted and for-
bidden zones for your vehicle as well as set time
limits for these zones. If your vehicle leaves a
permitted zone or enters a forbidden zone, you
will be notified with a push notification and/or an
e-mail.
Speed Alert
Requirement: a key user must be set in the vehi-
cle > page 31.
You can set up to two speed limits for your vehi-
cle using this service. If your vehicle exceeds a set
speed limit, you will be notified with a push noti-
fication and/or e-mail.
Valet Alert
Requirement: a key user must be set in the vehi-
cle > page 177.
If you give your vehicle to a parking service, you
can set a zone and a speed limit using the myAu-
di app. If the vehicle leaves the zone or exceeds
the speed limit, you will be notified with a push
notification and/or e-mail.
177
>

Navigation

calculated arrival time, and a direction arrow for
the upcoming maneuver will be displayed in the
right speedometer. If there is no upcoming ma-
neuver, the distance to the next maneuver will be
displayed.
@® Lane recommendation
Personal route
assistance
Applies to: vehicles with navigation system and personal
route assistance
Your MMI can learn the routes that you drive fre-
quently (such as your daily commute to work and
back) and suggest route guidance based on the
current vehicle position.
When the function is switched on, the MMI re-
cords the routes driven regardless of whether or
not you are using navigation.
Without starting route guidance, your MMI can
check the traffic conditions and shows possible
traffic incidents for the possible routes to be driv-
en.
Opening personal routes
Requirement: personal route assistance must be
switched on > page 196. Route guidance must
not be active. A notification is displayed.
> The MMI displays up to three suggestions.
Press on a suggestion. Route guidance will
start.
Better routes
If there are major traffic incidents, the MMI will
display a notification regardless of the selected
menu. If the MMI has calculated a better route,
you can select it as the route.
> Press on the notification.
As soon as you switch off personal route assis-
tance, your personal routes will no Longer be re-
corded. Routes that were already stored remain
stored.
Deleting personal routes
> Applies to: MMI: Select on the home screen:
NAVIGATION > <2} > Personal route assistance
190
> Delete recordings from the last 24 hours or
Delete all personal routes and destinations.
@ Tips
If personal route assistance is switched off
and you press F&, the personal route assis-
tance settings will be displayed > page 196.
Alternative routes
Applies to: vehicles with navigation system

Fig. 131 Upper display: display of alternative routes in the
overview map
Opening alternative routes
Requirement: route guidance must be started
=> page 183 and the map must be displayed
=> page 189.
> Press © > page 188, fig. 128.
@ Move route
You can move the route up to the next destina-
tion or stopover.
> Press “». The ¥ symbol will be displayed on the
map.
> Press and hold the route to the desired position. Repeat this
step until the desired route appears.
> Press /.
> To cancel, press on the current route ©. Or:
press *2.
@ Block route
You can block the current route for a certain dis-
tance starting from the vehicle position, for ex-
ample to drive around upcoming streets or tun-
nel closures. The navigation system automatical-
ly calculates an alternative route and the length
of the blocked route. The route to be avoided that
you have entered applies only to the current
route and must be set again, if needed. The areas >

4K8012721BC
Navigation

you have selected to avoid will appear with red
and white shading on the map.
> Block route: press 2) > fig. 131.
> Cancel route block: press Q.
@®) Current route
The distance to the destination and the calculat-
ed arrival time will be displayed for the current
route.
@ Alternative route
As long as traffic information is available, the
congestion along the route including the time de-
lay will be displayed. The distance to the destina-
tion and the calculated arrival time will be dis-
played for the alternative route.
Select route
> Press on the information window for the appli-
cable alternative route (for example @)
> fig. 131).
Additional functions
Wel a iat)
Applies to: vehicles with navigation system
You can access frequent destinations in the fa-
vorites. You can quickly and easily start route
guidance using the home address or business ad-
dress function.
Accessing favorites
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G5) > Favorites.
If you have met the requirements for myAudi
navigation, your favorites list will be synchron-
ized with your myAudi account > page 182.
Storing favorites
> Press Y¥ in the Details menu > page 186,
fig. 127. Or: press Store as favorite in the op-
tions > page 195.
Storing a home address or business address
> Press Home address or Business address.
When accessed for the first time, you will be
prompted to set the address.
> Select: Create now > enter a destination > OK.
Editing a home address or business address
Requirement: the favorites list must be dis-
played. Your home address or business address
must be stored.
> Press Home address or Business address until
the Options menu is displayed.
> Select: Change address > enter a destination >
(Set as destination) or (Add to address) > OK.
Editing a favorite
Requirement: the favorites list must be dis-
played. At least one favorite must be stored.
> Setting a favorite as a destination: press ona
favorite.
> Rename favorite: press on a favorite until the
Options menu is displayed. Select: Change
name > select ad name > OK.
> Deleting a favorite: select: 2 > one or more
entries or Select all > Delete > (Done).
Requirement: the favorites list must be dis-
played. At least two favorites must be stored.
> Moving a favorite: press Z. Touch the $ sym-
bol and move the entry to the desired position.
Press Done.
@) Tips
— After deleting the home address or business
address, only the address is deleted and the
entry will still be displayed in the favorites.
— Please note when moving favorites that
items 1 and 2 are reserved for the home ad-
dress and business address.
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Applies to: vehicles with navigation system
Two addresses (private/business) can be added
as destinations for each contact. Addresses for
contacts on your mobile device are displayed as a
mailing address.
Accessing contacts
> Applies to: MMI: Select on the home screen:
NAVIGATION > (s) > Contacts.
191

4K8012721BC
Media

— Note the volume setting on your Bluetooth
device. Audi recommends setting your mo-
bile device to the maximum volume when
using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Online media
Applies to: vehicles with Audi connect Infotainment and on-
line media
You can play and operate various online media
services, such as music streaming services, using
the MMI.
Requirement: a supported online media service
must be available in the country where the vehi-
cle is being operated.
Connect online media
> Connect the MMI to the Internet > page 174.
> Switch on the Wi-Fi hotspot in the MMI
=> page 178.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect online media.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
>page 175.
> Install and start the myAudi app on your mo-
bile device.
> Log in to your myAudi account in the myAudi
app and select your vehicle.
Your mobile device must be connected to the
MMI and must be highlighted. When you press
the highlighted device, it will be disconnected.
Starting online media
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
> Press on the desired online media service and
follow the system instructions.

and follow the guidelines provided in
=> page 20, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings

in the chapter > page 68.


ZA WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read

@) Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >© in General information on
page 174.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
G@) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi simply makes the access to online me-
dia services possible through the MMI and
does not take any responsibility for the con-
tent of the online media services.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions, do not lock the
screen on your mobile device and keep the
myAudi app in the foreground.
Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
> page 28.
207

4K8012721BC
Media

(MPAA). Note that the age levels for video the incorrect PIN three times in a row. The
DVDs in European countries may differ.
— PIN entry for parental control will be locked dealer.
for approximately one minute if you enter
Supported media and file formats
Lea TN]
The DVD drive*, SD card reader, and the USB stor-
age device connection support the following me-
dia file properties:
PIN can only be reset by an authorized Audi

Audio files Video files

Support- SD/SDHC/SDXC/MMC memory cards: with a capacity of up to 256 GB;
ed media | DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
compatible with a DVD video player;
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
Audi music interface: mobile devices > page 208 (such as an iPod, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives)).

File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
CD/DVD file systems: ISO9660, Joliet, UDF.
USB mass storage device partitions (primary/logical*): two per USB connection.

Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.



Format MPEG |Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows |2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_ |.opus__|.flac -m4a__—|.mpg; -mp4 .wmv
tension -m4b_— | .ogg -mpeg -m4v .asf
aac .oga -mov
-avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive*: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max.

50,000 files per playlist/folder

@ Tips — For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
display showing the remaining play time
215
>

Checking and Filling

— Do not use any gasoline mixture whose
composition cannot be identified.
— Audi does not assume any responsibility for
damage to the fuel system or for perform-
ance problems caused by using gasoline
mixtures different from those specified.
This type of damage also does not fall under
the New Vehicle Limited Warranty or under
the emissions control system warranty.
— If you notice a higher fuel consumption or
poor handling or performance problems due
to such gasoline mixtures, we recommend
fueling with unblended gasoline.
Gasoline additives
An important issue for many automobile manu-
facturers is combustion residue in the engine
that results from the use of certain fuels.
Although types of gasoline differ depending on
the manufacturer, there are similarities. Certain
substances in the gasoline may cause deposits in
the engine. Additives in the gasoline that should
keep the engine and fuel system clean do not all
function equally.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
If you use incorrect fuels over a long period of
time, the maximum engine performance may be
impaired by combustion residue.
@) Note
— Damage or malfunctions caused by the use
of incorrect types of gasoline are not cov-
ered by the New Vehicle Limited Warranty.
— Only gasoline additives that have been ap-
proved by Audi may be used.
224
Refueling
Fueling procedure
Your vehicle is equipped with a capless fuel filler
system.



Fig. 141 Right rear side of the vehicle: fuel pump nozzle
inserted
The fuel filler door is unlocked or locked by the
central locking system.
> Unlock the vehicle if necessary.
> Press on the left side of the fuel filler door to
open it > fig. 140.
> Insert the fuel pump nozzle all the way into the
fuel filler neck. Make sure it is seated correctly.
> Begin fueling. Once the fuel pump nozzle turns
off the first time, the fuel tank is full. Do not
continue fueling, or else the expansion space in
the tank will be filled with fuel.
> After the fuel pump has switched off, wait five
seconds before removing the nozzle to allow
the rest of the fuel to finish dripping into the
fuel tank.
> Close the fuel filler door and then press on the
left side until it latches. >

4K8012721BC
Checking and Filling

The correct fuel type for your vehicle can be
found on a label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 223.
For the tank capacity in your vehicle, refer to the
Technical Data > page 291.
If the central locking system malfunctions, there
is a fuel filler door emergency release
=> page 226.
Messages
FAY tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.


ZA WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.

accident. This can cause explosions, fires, and
injuries.
—If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
— When using fuel containers made of met-
al, the fuel pump nozzle must always re-
main in contact with the container to re-
duce the risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.


ZA\ WARNING
Transporting fuel containers inside the vehicle
is not recommended. Fuel could leak out of

the container and ignite, especially during an

@) Note
— Remove fuel that has overflowed onto any
vehicle components immediately to reduce
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel may enter the exhaust
system and increase the risk of damage to
the catalytic converter.
@) For the sake of the environment
— Do not overfill the fuel tank, or fuel could
leak out when the vehicle is warming up.
— Fuel should never enter the sewer system or
come into contact with the ground.
G) Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
225

Checking and Filling

@ Tips
Your vehicle is equipped with a misfueling
guard. It allows the vehicle to be fueled only
with the correct fuel pump nozzle.
—Aworn or damaged nozzle or a nozzle that
is too small may not be able to open the die-
sel misfueling guard. If this is the case, try
turning the nozzle before inserting it in the
fuel filler neck, use a different fuel pump, or
see an authorized Audi dealer or authorized
Audi Service Facility for assistance.
— The misfueling guard does not open when
adding fuel from a fuel container. When re-
fueling with a reserve canister, you must use
the
funnel stored in the luggage compart-
ment > page 226.
Fueling with reserve canister (emergency
fueling)


Fig. 142 Fuel tank filler neck with the mounted funnel
Read and follow the important safety precautions
> Z\ in Fueling procedure on page 225.
The funnel used for emergency fueling is con-
tained in the vehicle tool kit, which is located in
the luggage compartment under the cargo floor
=> page 267.
> Fold up the cargo floor in the luggage compart-
ment.
> Remove the funnel from the vehicle tool kit.
> Press on the left side of the fuel filler door to
open it > page 224, fig. 140.
> Insert the funnel into the fuel filler neck all the
way until it stops > fig. 142. Make sure that the
ring on the funnel goes into the fuel tank filler
neck.
226
> Guide the reserve canister filler tube into the
funnel and start the emergency fueling.
>» Remove and clean the funnel after the fueling
process. Then close the fuel filler door and
press on it until it latches.
@® Note
Remove fuel that has overflowed onto any ve-
hicle components immediately to reduce the
risk of damage to the vehicle.
Fuel filler door emergency release
Applies to: vehicles with manual fuel filler door release
If the central locking system malfunctions, the
fuel filler door can be unlocked manually.


Fig. 143 Right cover in the luggage compartment: remov-
ing the cover



Fig. 144 Luggage compartment: fuel filler door emergency
release
The emergency opening mechanism is located
behind the right cover in the luggage compart-
ment.
> Remove the screwdriver from the vehicle tool
kit > page 267.
> Insert the flat side of the screwdriver carefully
into the slot between the side trim panel and
the cover > fig. 143 (arrows) and pry out the


>