2020 AUDI A7 phone

4K8012721BC
Audi connect

An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— Embedded SIM card

Z\ WARNING
Always follow the information found in > AA
in General information on page 174.
@) Note
Always follow the information found in >@ in
General information on page 174.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card

The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 174.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
=> page 174, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.

ZA\ WARNING
Always follow the information found in > A\
in General information on page 174.
® Note
Always follow the information found in >@ in
General information on page 174.
G) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 289.

Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
@) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
175

4K8012721BC
Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 31.
> Install the myAudi app on your mobile device
and log in with your access information.
G@) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate]
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Geofencing Alert
Requirement: a key user must be set in the vehi-
cle > page 31.
This service allows you to set permitted and for-
bidden zones for your vehicle as well as set time
limits for these zones. If your vehicle leaves a
permitted zone or enters a forbidden zone, you
will be notified with a push notification and/or an
e-mail.
Speed Alert
Requirement: a key user must be set in the vehi-
cle > page 31.
You can set up to two speed limits for your vehi-
cle using this service. If your vehicle exceeds a set
speed limit, you will be notified with a push noti-
fication and/or e-mail.
Valet Alert
Requirement: a key user must be set in the vehi-
cle > page 177.
If you give your vehicle to a parking service, you
can set a zone and a speed limit using the myAu-
di app. If the vehicle leaves the zone or exceeds
the speed limit, you will be notified with a push
notification and/or e-mail.
177
>

Audi connect


ZA WARNING
Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle status
report. This could lead to break downs in on
the road, accidents and serious injuries.
G@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.

Settings
Ce) atelu marian) i4
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when this function is
switched on, you can permit or deny mobile de-
vices to connect to the Internet on the Wi-Fi
hotspot.
Access point
The connection is configured automatically based
on the SIM card being used. The following values
178
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): the access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
— Apply settings: saves the changed settings.
— Reset configuration: resets the connection set-
tings.
Data usage counter
Your current data usage is displayed.
— Reset counter: you can reset your usage statis-
tics to zero.
— Warning limit: you can set a warning limit for
your data usage (GB/MB).

ZA\ WARNING
Always follow the information found in > AA
in General information on page 174.
@) Note
Always follow the information found in >@ in
General information on page 174.
G@) Tips
For more information on roaming charges,
contact your cell phone service provider.
Wi-Fi settings
Applies to: vehicles with Wi-Fi hotspot

Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.

Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 180.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 181.
A WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
iG) Tips
You can find what data will be transferred at
www.audi.com.


Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The available services set by Audi AG
are only available within the cell phone network
coverage area for the cell phone service provider
selected by Audi AG.
180
G) Tips
— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
ATPS emergency call can be made manually or
automatically > page 180.
Making an emergency call
Applies to: vehicles with emergency call function

Fig. 123 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (@) to open it.
> Press and hold the emergency call button until
the LED @) blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LED in
the emergency call button 2) will blink. The
emergency call will be made. It cannot be can-
celed.

4K8012721BC
Emergency call

LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 181.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
@ Tips
If the emergency call is canceled due to a
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
S&S Emergency call function: malfunction! Re-
stricted functionality. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
S&S Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The

D_ The availability of the services offered depends on the
country and may change in the future.
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Calling online roadside assistance
Applies to: vehicles with online roadside assistance

RAZ-0443


Fig. 124 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button @). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button @) by mistake, then
press it again. Or
> Applies to: MMI: Press Cancel or End call.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI.
@) Tips
If the roadside assistance call is canceled due
to a poor connection, then the call must be
made again.
181

Navigation

Selecting contacts as destinations
Applies to: vehicles with MMI and navigation system
You can navigate directly to contacts.
Requirement: an address with navigation data or
a navigation destination must already be as-
signed to a contact > page 191.
» Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Contacts > a contact.
> Press on an address.
> Check the address and change it, if necessary.
Start navigation > page 184, Entering an ad-
dress.
Route guidance will be activated and the map will
be displayed > page 188, fig. 128.
Additional functions for contacts in navigation
can be found under > page 191.
@ Tips
— Addresses that have been imported from
your mobile device into the MMI can also be
used as a destination.
— If a contact is grayed out in the directory,
this contact has neither a destination nor an
address assigned to it.
Loading received destinations and routes
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
You can search for destinations or routes in the
myAudi app and send to the vehicle.
Requirement: the MMI and the mobile device
must be connected to the Internet > page 174,
Audi connect. You must have the myAudi app in-
stalled on your mobile device.
» Send a destination or route in the myAudi app
to the vehicle.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Received dests. & routes.
> Make sure you are logged into the vehicle and
the myAudi app with the same myAudi account.
The received destination and routes will be
loaded automatically.
> Navigating to a destination: press on a desti-
nation.
186

> Deleting destinations: select: Z > one or more
entries or Select all > Delete > (Done).
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 174.
Destination details
Applies to: vehicles with navigation system
i |
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Fig. 127 Upper display: details
After you have selected a destination, the details
will be displayed. Route guidance is will not be
active yet.
The functions depend on the vehicle equipment
and the selected destination.
@ Map preview: to zoom in on the map pre-
view, press on the map.
@ Route criteria: see > page 196.
@® More: see > page 195, Options.
@ Weather: Requirement: the MMI must be
connected to the Internet > page 174, Audi
connect. Also see > page 176.
® Applies to: MMI and telephone
Call: Requirement: a mobile device must be
connected to the MMI > page 161. You will
make a direct call to the phone number that
is stored for the destination.
© Start: starts direct navigation to the dis-
played destination. The map will be displayed
=> page 189, Map operation.
@) Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
Details: Requirement: the MMI must be con-
nected to the Internet > page 174, Audi con-
nect.

Navigation

Adding a destination to a contact
Requirement: a mobile device must be connected
to the MMI > page 161. Or: you must have im-
ported contacts > page 172, Importing and ex-
porting contacts. The Hide grayed-out contacts
option must be switched off > page 192. There
must be no business address or private address
stored for the desired contact.
> Select: a contact > |---| > Add destination.
> Follow the system instructions.
Settings
> Applies to: MMI: Select on the home screen:
NAVIGATION > (83) > Contacts > ©.
Hide grayed-out contacts
When the function is switched on, contacts that
have no address or navigation destination stored
will be hidden in navigation. You can find infor-
mation for additional settings under > page 172,
Directory settings.
@ Tips
If you add a navigation destination to a con-
tact,
the destination will only be stored in the
MMI. The MMI does not change any contacts
on your phone.
(oye de) Te eile]
Applies to: navigation system and on-street parking
In supported areas, you can display parking
along the route.
Requirement: the Parking notification must be
switched on > page 22, Notification center. The
MMI must be connected to the Internet
= page 174, Audi connect. Route guidance must
be active, you must be close to your destination,
and a notification must be displayed. Or: a point
is marked on the map.
> Press on the notification. Or: press on §j on the
map.

)) Audi provides access to services from third party provid-
ers. Permanent availability cannot be guaranteed, because
that depends on the third party provider.
192
> To navigate to a parking: space, press ona col-
ored marking on the map.
> Select: F2 > Start.
Depending on availability, colored markings on
the map indicate the probability of open parking
spaces.



Color Meaning
Green | High probability
Orange | Medium probability
Red Low probability

@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 174.
Satellite map
Applies to: vehicles with navigation system and satellite map
You can display the navigation map with satel-
lite images.
Requirement: the MMI must be connected to the
Internet > page 174, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > %} > Map settings > Satellite
map).
The map view is based on data packets received
from the Internet in the form of satellite images,
which are then combined with the roadways from
the > page 188, fig. 128 standard map view.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 174.
G) Tips
—The satellite map) is updated regularly
whenever the function is opened. The proc-
ess may take several seconds.

Navigation

Accessing settings
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©.
Accessing settings using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button.
Please note that a setting applied to the multi-
function steering wheel is only valid for the in-
strument cluster map.
Map settings
Satellite map: see > page 192.
Traffic: you can display current traffic informa-
tion on the map. See > page 189, Traffic infor-
mation display on the map or map preview
— Free flow of traffic
— Traffic obstructions
— Traffic information
Map colors
— Automatic: the map display adapts to the light-
ing conditions (for example, by changing from
day to night when driving through a tunnel).
— Day or Night
Map orientation
— 2D map or 2D north: the current vehicle posi-
tion is displayed. The map is oriented in the di-
rection of travel or to the north.
— 3D map: the current vehicle position is shown
on a three-dimensional map and is oriented in
the direction of travel.
— Overview: the entire route from the vehicle po-
sition to the destination or the next stopover is
displayed on the map. The map is oriented to
the north.
Automatic zoom
— On: the map scale is adapted automatically de-
pending on the type of road being traveled (ex-
pressway, highway, other roads) so that you al-
ways have an optimal overview of the road
ahead. When route guidance is active, the scale
is adjusted automatically for a better detailed
view when there are upcoming maneuvers.
196
— Intersection: when route guidance is active, the
scale is adjusted automatically for a better de-
tailed view when there are upcoming maneu-
vers.
— Off
MMI map contents/Map content: you can switch
the display of additional information (such as
POIs) on the map in the upper display on or off.
Note the following for the 3D city model > ©.
Voice guidance
Voice guidance: you can adjust the navigation
prompts. With the Traffic setting, the MMI will
only give prompts if there are traffic incidents on
your route.
Voice guidance during phone call
Entertainment fader during navigation: the au-
dio playback volume is temporarily lowered when
navigation prompts are active.
Route criteria
You can adjust which route criteria should be al-
lowed or avoided for the route calculation.
HOV/carpool lanes
Highways
Toll roads
Ferries
Route information
When this function is switched on and route
guidance is active, route information ®
=> page 188, fig. 128 is displayed. The next ma-
neuver will be displayed at the bottom. POIs and
traffic information will also be displayed. Press
route information to display a preview of the next
maneuver on the map. You can switch the follow-
ing information on or off in route information.
— POIs along the route
— Traffic information
Personal route assistance
Personal route assistance is switched off at the
factory.