Emergency call
Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 180.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 181.
A WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
iG) Tips
You can find what data will be transferred at
www.audi.com.
Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The available services set by Audi AG
are only available within the cell phone network
coverage area for the cell phone service provider
selected by Audi AG.
180
G) Tips
— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
ATPS emergency call can be made manually or
automatically > page 180.
Making an emergency call
Applies to: vehicles with emergency call function
Fig. 123 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (@) to open it.
> Press and hold the emergency call button until
the LED @) blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LED in
the emergency call button 2) will blink. The
emergency call will be made. It cannot be can-
celed.
Fuses and bulbs
Fuse panel () (black) Fuse panel © (red)
S_ | Brake light sensor 10 | Dynamic steering
6 |Engine components 11 | Engine start
7 | Engine components Fase Parevauacn
8 | Engine components Na: Equipment
3_|Engine components 1 |Front seat heating
10 | Oil pressure sensor, oil temperature sensor 2 |Windshield wipers
ub BGI start 3 |Left headlight electronics
12 engine components 4 |Panoramic glass roof
13 | Radiator fal 5 |Left front door control module
14 | Engine control module 6 | sackats
15 |Engine sensors 7 |Right rear door control module
26 | ROBLBUTGD 8 | All-wheel drive control module (quattro)
Fuse panel (2) (red) 9 |Right headlight electronics
No. | Equipment 10 Windshield washer system/headlight
1 | Anti-theft alarm system washer system
2. |Engine control module 11 | Left rear door control module
3. | Left front lumbar support 12 | Parking heater
5_|Horn Fuse panel (5) (brown)
6 |Parking brake No. | Equipment
7 | Gateway control module (diagnosis) Diagnostic connector, seat ventilation,
8 | Interior headliner lights 1 |seat heating, rearview mirror, rear climate
9 | Driver assist systems control module control system controls
10 | Airbag control module 2 Vehicle electrical system control module,
11 Electronic Stabilization Control (ESC), An- gateway control module
ti-Lock Braking System (ABS) 3 | Sound actuator/exhaust sound tuning
12 | Diagnostic connector, light/rain sensor 4 |Transmission heating valve
13 | Climate control system 5 |Engine start
14 | Right front door control module 8 | Night vision assist
15 | Climate control system, body electronics 9 |Adaptive cruise assist
16 | Auxiliary battery control module 1 Intersection assistant, driver assist sys-
= tems, traffic jam pilot
Fuse panel (2) (red)
No. | Equipment
1 | Engine ignition coils
5 | Engine mount
6 |Automatic transmission
7 |Instrument panel
8 | Climate control system blower
9 |Windshield wiper control module
280
4K8012721BC
Fuses and bulbs
Fuse assignment - luggage compartment
[RAZ-0196
Cen
5
cs
i
-
fr) =)
ea
Fig. 176 Luggage compartment floor: fuse panel with
plastic clip
Fuse panel (@) (brown)
3 | Right front lumbar support
Side assist
4
6 |Tire pressure monitoring system
7 Emergency call system
Parking heater radio receiver, fuel tank
8 ae
monitoring
9 |Automatic transmission selector lever
10 |TV tuner, data exchange control module
11 | Vehicle opening/start (NFC)
12 | Garage door opener
13 | Rearview camera, peripheral cameras
14 | Central locking, tail lights
Front belt tensioner on front passenger's
16 side
Fuse panel @) (black)
No. | Equipment
Not assigned
Fuse panel (5) (red)
Fuse panel ( (black) No. | Equipment
No. | Equipment
Passenger’s side rear safety belt tensioner
Driver’s side rear safety belt tensioner
Air suspension
Automatic transmission
Rear sliding sunroof, rear spoiler
Rear seat heating
W}@O;N|
AD)
Mm)
BR)
Ww
Central locking, left tail light
10 | Front belt tensioner on driver's side
11 | Central locking, rear blind, fuel filler door
12 | Luggage compartment lid
Fuse panel (2) (red)
No. | Equipment
5 | Brake system
Auxiliary battery control module
Fuse panel (3) (brown)
No. | Equipment
Driver assist systems control module
2 |Audi phone box, roof antenna
Exhaust treatment, sound actuator, AC
socket
Rear climate control system control panel
Right trailer hitch light
Trailer hitch
Left trailer hitch light
Trailer hitch socket
10 | Sport differential
11 | Exhaust treatment
WOl/oOIN|
un]
Bulbs
Your vehicle is equipped with maintenance-free
headlights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
281
4K8012721BC
Index
A
A/C cooling mode............. ee eee eee ee
Accelerator pedal.............--00000005
also refer to Accelerator pedal...........
ACCeSSOFICS . 6... eee
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Adaptive cruise assist..............-000.
Cleaning the sensors...........00 ee eee
Predictive control....................
Adaptive dampers...........--0000-00-
Adaptive speed assist
refer to Adaptive cruise assist...........
Adjusting the air distribution.............
Adjusting the brightness.................
Adjusting the sound..............-...0-
Adjusting the temperature...............
Adjusting the vents ...........0 cece eens
Adjusting the volume..............000005
Adjusting the volume (announcements) ... .
Adjusting the welcome sound............
Airbag SySteM « » ene s ews 4 5 Hemme tee Eee
Air quality display................2.2.00.
Air suspension..............00.00-0008
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights...............-.00000.
Allseason tires... 2.2.00... 22020
All wheel drive
refer to quattro... 2... eee eee eee
Amazon Alexa integration
Média playback’: ¢ sos s ¢ wees ¢ 4 orem b eae
Operation « sion ss aac sv rere © omen wa ar
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-freeze
Windshield washer system.............
Anti-lock braking system. ........-....-.
Anti-Slip Regulation.................0..
Anti-theft alarm system...........-..00--
Anti-theft wheel bolts................0.
Apple CarPlay
refer to Audi smartphone interface...... 217
Aspect ratio (video) ..........-..00. 211,.213
ASR
refer to Anti-Slip Regulation............ 108
Audi adaptive light.................0005. 48
Audi connect
refer to CONNECt:. « s ccascs seas ieeeee oe 174
Audi connect Remote & Control
refer to Vehicle control services......... 176
Audirdrive seletticy: « + sven « x cee x ¢ neem ¢ 2 2 104
Audi music interface...............20-- 208
Audio files.......... 00.0000 c cece 209
Audi phone box............ 00: e eee eee 163
Audi presense......... 0... e ee eee eee 143
Messages ............ 0.02. e eee eee 146
Audi pre sense front.............--..0-- 144
Audi side assist
refer to Side assist. ...... 0.00.00 eee eee 147
Audi smartphone interface.............. 217
Legalinformation.................005 221
Audi virtual cockpit
refer to Instrument cluster.............. 12
AUTO
Automatic headlights.................. 48
Climate control system.............0005 86
Auto Lock (central locking) ............... 32
Automatic climate control system
refer to Climate control system.......... 85
Automatic luggage compartment lid.... 40,41
Automatic transmission............-.0005 92
Parking lock emergency release.......... 95
Automatic wipe/wash system............. 55
Average consumption................... 16
Average speed.... 2.2... - ee eee eee eee 16
B
Bag hooks... ..... cece eee eee eee eee 80
Battery
Charging (12 Volt vehicle battery)....... 239
Vehicle battery (12 Volt)............... 237
Winter operation (12 Volt vehicle battery) . 237
BOCK rOUEE sicccans + 2 woewene © o sirens © ¥ ecevonT «ones 190
293