2020 AUDI A7 service

4K8012721BC
Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 208 using a USB adapter
=> page 208, fig. 137, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press OQ.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 174.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 174. Make sure
the function > page 171, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 28.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
217

Audi smartphone interface

— You cannot connect any mobile devices via — AUDI AG merely provides access to third
Bluetooth when an Apple CarPlay connec- party services through the MMI and does
tion is active. not assume any responsibility for the con-
— Usage of the Audi smartphone interface de- tent of these services.
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 208.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 220. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 20. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 208.
Check if the requirements needed to connect a smartphone have been met.

218

Additional settings

Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Tyee M olor hd
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=>page 215.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the system instructions.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
() Note
The connection costs for the software update
are included in the Audi connect pricing.

220
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, select Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(eye e Ts ( Us
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.

4K8012721BC
Checking and Filling

The correct fuel type for your vehicle can be
found on a label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 223.
For the tank capacity in your vehicle, refer to the
Technical Data > page 291.
If the central locking system malfunctions, there
is a fuel filler door emergency release
=> page 226.
Messages
FAY tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.


ZA WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.

accident. This can cause explosions, fires, and
injuries.
—If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
— When using fuel containers made of met-
al, the fuel pump nozzle must always re-
main in contact with the container to re-
duce the risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.


ZA\ WARNING
Transporting fuel containers inside the vehicle
is not recommended. Fuel could leak out of

the container and ignite, especially during an

@) Note
— Remove fuel that has overflowed onto any
vehicle components immediately to reduce
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel may enter the exhaust
system and increase the risk of damage to
the catalytic converter.
@) For the sake of the environment
— Do not overfill the fuel tank, or fuel could
leak out when the vehicle is warming up.
— Fuel should never enter the sewer system or
come into contact with the ground.
G) Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
225

Checking and Filling

@ Tips
Your vehicle is equipped with a misfueling
guard. It allows the vehicle to be fueled only
with the correct fuel pump nozzle.
—Aworn or damaged nozzle or a nozzle that
is too small may not be able to open the die-
sel misfueling guard. If this is the case, try
turning the nozzle before inserting it in the
fuel filler neck, use a different fuel pump, or
see an authorized Audi dealer or authorized
Audi Service Facility for assistance.
— The misfueling guard does not open when
adding fuel from a fuel container. When re-
fueling with a reserve canister, you must use
the
funnel stored in the luggage compart-
ment > page 226.
Fueling with reserve canister (emergency
fueling)


Fig. 142 Fuel tank filler neck with the mounted funnel
Read and follow the important safety precautions
> Z\ in Fueling procedure on page 225.
The funnel used for emergency fueling is con-
tained in the vehicle tool kit, which is located in
the luggage compartment under the cargo floor
=> page 267.
> Fold up the cargo floor in the luggage compart-
ment.
> Remove the funnel from the vehicle tool kit.
> Press on the left side of the fuel filler door to
open it > page 224, fig. 140.
> Insert the funnel into the fuel filler neck all the
way until it stops > fig. 142. Make sure that the
ring on the funnel goes into the fuel tank filler
neck.
226
> Guide the reserve canister filler tube into the
funnel and start the emergency fueling.
>» Remove and clean the funnel after the fueling
process. Then close the fuel filler door and
press on it until it latches.
@® Note
Remove fuel that has overflowed onto any ve-
hicle components immediately to reduce the
risk of damage to the vehicle.
Fuel filler door emergency release
Applies to: vehicles with manual fuel filler door release
If the central locking system malfunctions, the
fuel filler door can be unlocked manually.


Fig. 143 Right cover in the luggage compartment: remov-
ing the cover



Fig. 144 Luggage compartment: fuel filler door emergency
release
The emergency opening mechanism is located
behind the right cover in the luggage compart-
ment.
> Remove the screwdriver from the vehicle tool
kit > page 267.
> Insert the flat side of the screwdriver carefully
into the slot between the side trim panel and
the cover > fig. 143 (arrows) and pry out the


>

4K8012721BC
Checking and Filling

cover. Keep in mind that a power cable for the
socket is located on the rear side.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 144 >@).
> Press on the left side of the fuel filler door to
open it > page 224, fig. 140.
©) Note
Only pull on the loop until you feel resistance.
You will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Emissions control
system
General information
Z\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have
become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Follow the safety precautions > page 227, Gener-
al information.


The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.
Engine compartment
General information
Special care is required if you are working in the
engine compartment
For work in the engine compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine compartment is a dan-
gerous area in the vehicle. > A\.

ZA\ WARNING
—Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the engine com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure. There
is a risk of burns

227

Checking and Filling


— To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
— Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.
— If a gear is engaged while the vehicle is sta-
tionary and the engine is running, do not
press the accelerator pedal inadvertently.
Pressing the accelerator pedal will cause the
vehicle to move, and this could result in an
accident.
— If inspections or repairs must be performed
while the engine is running, moving compo-
nents (such as the ribbed belt, generator,
and radiator fan) pose an additional risk.
— Set the parking brake first and select the
“P” (Park) selector lever position.
— Always make sure that no parts of the
body, jewelry, ties, loose clothing, and
long hair can be caught in moving engine
components. Before any work, always re-
move any jewelry and/or ties, tie back long
hair, and make sure all clothing fits close
to the body to reduce the risk of anything
becoming caught in engine components.
— Pay attention to the following warnings list-
ed when work on the fuel system or on the
electrical equipment is required.
— Do not smoke.
— Never work near open flames.
— Always have a working fire extinguisher
nearby.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to exhaust and chemi-
cals to as short a time as possible.


Z\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.


228
@) Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.
@) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.

Checking and Filling

Engine compartment overview
The most important check points.




Fig. 147 Typical location of the reservoir and the engine oil filler opening (example)
Follow the safety precautions > page 227.
@ Washer fluid reservoir (6) > page 239
@ Jump start point (+) under a cover, (-) with
hex head screw > page 239, Charging the 12
Volt vehicle battery, > page 273, Jump start-
ing
Coolant expansion tank (=) under a cover
=> page 235
Engine oil filler opening (S27) > page 232
Brake fluid reservoir (OC) under a cover
=> page 236
Sticker* for engine oil specifications
=> page 230
©
©®
©
The coolant expansion tank and the engine oil
filling opening may be located in different places
within
the engine compartment, depending on
the engine version.
230
Engine oil
If the engine oil level is too low
If you need to add engine oil, use an oil that is
listed on the sticker. The sticker is located at the
front of the engine compartment > page 230,
fig. 147.
If the recommended engine oil is not available, in
an emergency you may add a maximum of 1
quart (1 liter) of ACEA C3 or API SN engine oil
one time until the next oil change.
For more information on the correct engine oil
for your vehicle, contact an authorized Audi deal-
er or authorized Audi Service Facility. Have the oil
changed by an authorized Audi dealer or author-
ized Service Facility.