2020 AUDI A6 bluetooth

— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 212, Multimedia
connections/> page 210, Bluetooth audio player.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 224 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

220

4K0012721BD
Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 212 using a USB adapter
=> page 212, fig. 147, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press OQ.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 177.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 177. Make sure
the function > page 174, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 28.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
221

Audi smartphone interface

— You cannot connect any mobile devices via — AUDI AG merely provides access to third
Bluetooth when an Audi smartphone inter- party services through the MMI and does
face connection is active. not assume any responsibility for the con-
— Usage of the Audi smartphone interface de- tent of these services.
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 212.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.

Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 224. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 20. Re-
start your iPhone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 212.
Check if the requirements needed to connect a smartphone have been met.

222

Additional settings

Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Tyee M olor hd
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 219.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
() Note
The connection costs for the software update
are included in the Audi connect pricing.

224
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, press Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(eye e Ts ( Us
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.

4K0012721BD
Additional settings

Audi smartphone interface
You can connect your smartphone to the MMI
>page 221.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 177.
Connection options
Requirement: the connected devices menu must
be displayed > page 224.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI & page 224 and mobile device.
> Press ona menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 164.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected device will be disconnected from the
MMI.
Deleting a device
> Press ona menu item, such as Telephone 1.
> Press and hold an element until the Options
menu is displayed.
> Press Delete.
If a device is listed multiple times, it will be de-
leted from all menu items.
Additional options
Depending on the selected function, additional
options
may be available.
Requirement: the connected devices menu must
be displayed > page 224.
> Press on a menu item, such as Telephone 1.
> Press and hold an element until the Options
menu is displayed.
Bluetooth profiles
You can switch desired profiles on or off sepa-
rately in the MMI.
Favorite
To set a paired mobile device as the default
phone, activate this function in the MMI.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
General information
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
ieee aE
> Applies to: MMI: Select on the home screen:
SETTINGS > General.
License subscription
Version information
Legal information
Possible options:
— Software information
— About Audi connect
PNT at el M Ullal]
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI > page 221.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface.
> Press and hold an element until the Options
menu is displayed.
> Press Legal notes.
225

4K0012721BD
Data privacy

Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
() Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
@) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 22.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
—If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped
with persistent data logging. Please review the
complete Privacy Statement to understand our
data handling practices with respect to a particu-
lar service.
You can find additional information about our da-
ta privacy practices in your MMI.
> Applies to: MMI: On the home screen, select:
SETTINGS > General > Legal notes > About
Audi connect.
Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.
291

4K0012721BD

BlOWe rs scicies wo cures oo ceevte a x sousnne ow cumaee oo 3 89
Bluetooth
Audio player...........-.0 00.20 e ee eee 210
Connecting acell phone............... 164
Deleting adevice................0000- 225
Deviceoverview wi... enn eenie ee eee 224
Disconnecting a device................ 225
Displayitig( Profiles « sass 2 2 ews s x eenos ¢ os 225
Searching foradevice...............-. 225
Selecting adevice.............0.-000. 225
Specifying a favorite..............000. 225
BOOStiy + sewn 3 = wom 2 2 woe & E lomme + d ewe ge 16
Boost pressure indicator................. 16
Brake fluid
Checking the brake fluid level........... 240
BrakeSicx « sawy « 5 see: & 2 Semis = fates 6 2 ee 102
Braketassist wes so saws os ence vv ome as L112
Brake fluid... 2... 66... eee eee eee eee 240
Emergency braking function............ 105
HOtiin oe asco a x masa a & asses aw aamunes 4 & amerens 105
New brake pads..............2-000004 103
Break-in security feature..............0.- 35
Breaking in
New brake pads.........- 0.0 eee eee 103
N@WtIRGS:: « ean ss nee oo RomH ob eR a ge 252
Browser
refer to Media center.................. 214
Bulb replacement............--0000-00- 288
Business address........... 0000 cee eene 194
Cc
California Proposition 65 Warning........ 232
Battery ’specific:. = 2 cssvs se sewn eo wewe 2 os 241
GalLLUSt cess. = » season 2 & cease © 3 ewe © oe 168, 170
CamenaSiccg + een a + eeu ok RONe ao eR og 119
LOCATIONS an 6s sees ¥ sraaem se meee 39 amu 6 y 120
Capacities
Fuclitambe, scansise + + axnsons 0 « snnuece 0 ctemem 0 0 on 299
Washer fluid reservoir................. 299
Cargo floor......... ee eee eee ee 86
Cargo net... .. cece eee eee 85
Car key... cece eee eee 36
Car phone
Serial number (IMEI) .................. 174
SWItCHING OM sis & & suies x @ ees ¥ 2 eis + ¥ os 174
Carwash y « wesc «2 eee & eae 2 3 Heme eK Rene 266
Catalytic converter’. seca es ence oo mevee ov oe 231
Cell phone
refer to Telephone...............2000. 164
Cell phone compartment
refer to Audi phone box............... 166
Central locking.................0- esse ee 32
AUTO! LOCK: sees: 2 = yee 5 s een 5 ¢ owes + BES 32
Convenience key sussex saws x amma oo mere « 37
Convenience opening and closing......... 44
Luggage compartment lid............... 39
Mechanically unlocking and locking....... 35
Messages ......... 00... eee eee eee 34
Remote control key........-eseeceeveee 37
SOTUING's ecco o wou 3 x asm 2 soemres oo cme 33
WERICLS Key, sseseiss « or ssemeie » excitons i = meats wo stoutens 37
Central locking switch................50. 34
Geramic brakes «0 sescaes + + ensues + 2 emcee a 6 om 103
Certifications 2 swoon 2a cass «eames wo neon 296
Changing light bulbs................... 288
Charging
refer to Power sourceS...... 0.0.00 ee eee 80
Charging the battery (mobile devices). 166, 212
Child safety lock
Climate control system controls in the rear. 43
Power windows...........00000 eee eens 43
Rear dOOrsi: « ¢ sews 9 a aman a 2 mame a a mewe & 43
Child safety seats ..... 0.0... cee cece eee ee 73
Securing to the top tether anchor........ 78
Securing with a safety belt.............. 76
Securing with LATCH..............20065 76
Cleaning ...... 0... cee eee eee eee eee 266
Cleaning Alcantara...............00000) 269
Cleaning artificial leather............0.. 269
Cleaning carbon components........ 268, 269
Cleaning controls . csces cs sews ae eee ve ess 269
Cleaning decorative parts/trim........... 268
Cleaning exhaust tail pipes.............. 268
Cleaning plastic parts.................. 268
Cleaning textiles................0.000. 269
Climate control system..............0005 88
Climate control system controls in the rear
Child safety lO¢K eenex ¢ 2 seus : » ewes ce ees 43
Closing
Automatic luggage compartment lid...... 40
Convenience closing................0-5 44
Hood. ..... ee ee eee eee 232
301

4K0012721BD

LED cscs oa comune we mae 6 w eemae W sean we x 38
Replacing the battery...............0-. 38
Unlocking and locking...............005 37
also refer to Vehicle key................ 36
Removing the caps (wheel bolts)......... 275
REPSINS mews = 4 wees = awe 5 2 dee © & eee Soo 293
Repeat's « sven ¢ 5 eam gs eee oe eee s Hee 215
Replacement key............ eee e ee eee 36
Replacement parts...............000005 295
Replacing fuses.............0..0e eee 284
Reporting Safety Defects................ 295
Rewinding (media files)................. 213
Rim S es seas © 2 seneus ¥ seasons ¥ amsesne go eee oo 260
Cleaning. .... 2... cece eee eee eee 268
Road CARIOn wnnzese + a xesne « o ssnone © svettonnie « ste 109
Roof
refer to Panoramic glass roof............ 45
Roof load. ...... 2.2.0... e eee eee eee eee 299
ROO FRAG cise «: sneuens oo mises ow cance © atten 8 oe 86
also refer to Roof rack..........-...0-4. 86
Route guidance
StOPPING swe = seis ¢ = reese & ¥ Hers a See 190
also refer to Navigation............... 185
Running direction (tires)..............-. 277
S
Safety beltSias x » cavers ae save 2 2 mewn 4» Rouen 2 ¢ 65
Cleaning.......... 0. eee eee eee 269
Locking... 2.66... cece eee eee eee eee 77
Securing child safety seats.............. 76
Satellite map wave « ¢ wees 2 ¢ eee 7 o ewe oe 195
Saving fuel
Energy'CONnsSUMer sevice ss sone + waar @ 2 wees & 17
Recuperation..... 02... eee ee eee eee 16
Screen
refer to Touch display...............--. 18
Screwdriver .......... 0.0 cece eee eee 272
SDicard reader'(MMI), cess.» ecarene ao ravage a 0 wie 209
Searchiarea (POD isis ss isvcweue wi anwesue so 0 saesiwe « 188
Search
function
refer to Free text search............... 217
Seat heating. ...... 0... cece eee eee 90
Seats
Adjusting the front seats................ 61
GlOANING « & ecews « © sets & e eeees ce ewe Ge re 269
Folding: « « aesise < v ccm ie wo axeweve x ¥ oecnave wo omer 83

Front passenger’s seat adjustment....... 63
Head restraints. ........ 0.0.0 c cece eee 64
Massage function............ eee eens 61
Memory function « «cee < ccc ee owren os ooeve 68
Resetting the position.................. 62
Storing aseat profile................... 68
Seat ventilation 90
Selecting a source (media).............. 213
Selector lever... . 0... ccc eee eee ee eee eee 95
Self-learning navigation
refer to Personal route assistance....... 193
Sensors
COVEraGe ALES cecsecs 5 ¢ says 5 = Haws & & eae 5 119
LOGAGIONS bess. = sseses a ween wo seeenes © w oxeeEES « 120
Service interval display...............0. 244
Setting measurement units.............. 223
S@ttiniGS:: « : seas 2 = eueee 7 ¢ eee ¢ e oem te oe 223
Announcements and tones............. 223
Bluetooth .... 2... cece eee eee 224
Date and times. ; » sees ss eee ev owes ees 223
LANGUAGE sevens 6s ssswn 6 @ senses aw sxaNee @ & sta 223
Measurement units...............2... 223
Média’: « s aeus 5 2 eee sv eee oe eee sp ee 218
Navigationtves + & sisse + 2 mean s nase 3 wane 198
Radio... 2... ee eee eee 207
SOUNG sss < = seavay 3 Saiwe 7 5 HORE TS BEE EF: 223
GYSTCINS: = s sxc wan @ 2 aime 8 o mee oo ee 223
TIME ZONE... eee eee 223
Wi-Fi hotspot..............02--00 eee 181
Setting the language................... 223
Setting thetime........ 2.0... ee eee eee 223
Shade
Rear window/rear doors...........-.... 55
Shift paddles............ 2... cee eee eee 97
Ship
carrier... 2.0... ee eee eee eee 109
Shortcut
refer to Shortcuts........-.. eee eee eee 23
Shortcuts. ... 02... eee eee eee eee 23
Shuffle... 0.0... eee eee eee 215
also refer to Shuffle............00 eee 215
Side assist... 2.0.2... eee eee eee 150
Cleaning the sensors...............--. 267
SIM/Card exes ¢ ¢ seem ¢ § eres & ¥ pews se ce 178
SiriusXM alert notifications.............. 204
Sliding/tilting sunroof
refer to Panoramic glass roof............ 4S
SiMart favorites: = ccc. zs sen 5 se een os sees 204