2020 AUDI A5 maintenance

Table of contents

Audi smartphone interface...... al;
Setup... eect ee 211
TrOuUBLESHOOtING wees « & wees « 2 eos so eee 212
Additional settings.............. 213
System settingS.......+seeeeceeveees 213
Software update...............2.000. 214
Connected devices..........-..000005 214
Legalinformation................... 215
Maintenance and Care........... 217
Checking and Filling............. 217
FUClss: + quan ¢ x deme 2 2 seme ey eee & 2 ee 217.
Refuelimgsaiins «+ anawece x a cause « wvensue a © sunnes 218
Emissions control system............. 220
Engine compartment................. 221
ENQineOiles cscceoe s+ serie oo ermace 2 3 ences ¥ es 223
Cooling system. ............ 0. eee eee 227
Braketluid): « s wom as ween a ¢ aewee + & oe 229
Electrical:systemisses «sss ee eee vo wees 229
Battery. ..... 2.00.00 ese eee eee ee 230
Windshield washer system...........- 232
Service interval display............... 233
Wheels.............. 0.0. e eee eee 234
Wheelsiaiid Tires « cass ¢ 2 awe ¢ 2 mean a 5 234
Tire pressure monitoring system....... 252
Care and cleaning................ 254
General information wo. ceo saeco es 254
Car washes...............2..20.00005 254
Cleaning and care information......... 255
Taking your vehicle out of service....... 259
Do-It YOUrSEUT v5 ¢ «gee8 & peas es eee 260
Emergency assistance........... 260
General
information................. 260
EQUIPITICNE sass ¢ ¢ eens + eeen a 3 ces 3s He 260
Tire mobility kit ose: <2 cere ae eee se ees 260
Changingatire..............0.. eee 262
Space-saving spare tire............... 265
JUITIP'SESHEING « cores s « were « ¥ eerws & 2 cores 266
TOWING senses <2 seexsie s > costeine © « serene « o samenes 267
Fuses and bulbs........:6..000005 270
FUSCSiercs i & accaans ao cena ooo mero wom ROI & 270
Bulbs. .... 0... eee eee eee eee eee 274
Customer information........... 275
Data privacy..................000. 275
Image recording............seeeeeees 275
Datamemoniesy. « s sscams sv sume ov ene a 0s 2758
Transmitted information.............. 276
Accessories and technical
CHANGES... 1... eee eee eee 278
Warranty......... 00-000. e eee eee 278
Audi Literature Shop..............00. 278
Driving in other countries............. 278
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 278
Accessories and parts................ 280
Reporting Safety Defects.............. 280
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 281
Wechinicaldata:... . secs. s wen es ews 283
Identification data................00. 283
Vehicle dataiscs: = s xews 2s eens sp oes ye 283
Index... 0.2... eee 285

Opening and closing

@ Tips
The interior/towing protection monitoring on-
ly functions correctly when the windows and
the roof* are closed.


RAZ-0720


Fig. 26 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release buttons for
the mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Applies to: vehicles with lockable glove com-
partment: locking/unlocking the glove com-
partment.
— Manually unlock and lock the doors > page 32.
— Applies to: sedan with locking backrests: Lock-
ing and unlocking the backrest > page 91.
— Unlock the luggage compartment lid using the
emergency release > page 40.
@® Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
= page 178. If a key fob is lost, contact an au-
34
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

PANIC —To trigger the alarm, press the but-
ton @) & fig. 26.
—To turn the alarm off, press the red
ton again.

PANIC but-
Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

ZA\ WARNING
Follow the safety precautions > page 30.

@) Note
Protect the key against high temperatures
and direct sunlight.
@) For the sake of the environment
XX Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or >

8W7012721BA
Driving

Saisie laine eN eae (eA
driving

Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not drive with winter tires during the summ-
er.
— Do not let the engine run while the vehicle
parked.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
G) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
Energy management
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@ Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
WE Te [1 y
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake
booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Have the
problem corrected by an authorized Audi dealer
or authorized Audi Service Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. The ignition and important assist systems
such as power steering and the brake booster will
remain available during the Stop phase. The en-
gine will restart automatically when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
Switching the Start/Stop system off and on
The & button is located above the selector lever
in the center console. The LED in the button turns
on when the function is switched off.
> Press & to switch on or off.
107

Navigation

Start map update
> Connect the USB flash drive to the Audi music
interface > page 203. A notification for a map
update will appear in the center display.
> Press on the notification, or
> Open the notification in the notification center
on > page 20 and press on the notification. The
update package is shown.
> Press Next. The status of the installation is
shown in the center display.
> When the update has ended, a notification will
be displayed.
Map updates settings
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance.
Automatic online map update: when the func-
tion is switched on, map updates will be auto-
matically downloaded and installed.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 176.
Traffic information
Introduction
Applies to: vehicles with navigation system and online traffic
information
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Fig. 154 Center display: traffic information overview
Open traffic information
Requirement: the map must be displayed
=> page 188.
> Press ©) > page 187, fig. 150.
192

Display traffic report details
> Press on the traffic report 2) > fig. 154.
> To display the previous or next traffic report,
press .
The following information can be displayed
> fig. 154:
@ Amessage will appear if the MMI calculates a
better route for the current route guidance.
Press on an item ina list @ and select the
better route. More information can be found
under > page 189.
@ Atraffic message is displayed. The distance
to the hazardous area is calculated from the
current vehicle position.
@® The traffic messages are only shown when
route guidance is active. Press ona line to
display details about it.
(i) Tips
— Particularly critical traffic information, such
as warnings about wrong-way drivers, is au-
tomatically displayed as a notification.
— Traffic information is not available in some
countries.
Traffic rerouting
Applies to: vehicles with navigation system
By receiving traffic information, your MMI calcu-
lates a better route if available and the possible
time saved compared to the current route.
Traffic rerouting
> Start route guidance.
The MMI uses a notification or a note in the traf-
fic information @ = page 192, fig. 154 to indi-
cate a better route. You can decide which route
you would like to use.
To select a better route, you have the following
options:
> Notification: press 2. The better route will be
used for route guidance, or press on the notifi-
cation. Press on the information window for the
better route (for example (2) > page 189,
fig. 153).

Additional settings

Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
» Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The
settings will be reset. The system will re-
start. This may take some time.
@) Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update using the online software update.
— Import a map update from the USB connection
to your MMI > page 191.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.

214
G) Tips
The software update may take some time.
Online software update
Applies to: vehicles with online software update
With the online software update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 176, Audi connect.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 176.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
Audi smartphone interface
You can connect your smartphone to the MMI
>page 211.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 214.

8W7012721BA
Checking and Filling

> Read the oil level in the display. Add engine oil — If you believe that your engine has in-
if the bar in the oil level indicator is just below creased its oil consumption, contact an au-
“min” > page 225. thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
@) Note Please note that an exact oil consumption
measurement must be done with the neces-
sary care and accuracy and may take time.
An authorized Audi dealer or authorized
@ Tips Audi Service Facility is trained in accurately
measuring the oil consumption.
— You can find information on engine oil and
engine oil capacities for the USA at www.
audiusa.com/help/maintenance, or for Can-
ada at www.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html, or call
. 800-822-2834.
@) Tips
lira ced ai 0.5 quart/600 miles (0.5 liter/1,000 km), de- Eeue
If the engine oil level is too low or too high,
there is a risk of engine damage.
The oil level indicator in the display is only an
informational display. If the oil level is too
low, a minimum oil warning appears in the in-
strument cluster. Add oil and close the hood.
The current oil level will be displayed on the
MMI the next time the ignition is switched on.





pending on driving style and operating condi- S
tions. Consumption may be higher during the 5
first 3,000 miles (5,000 km). The engine oil a
level must be checked regularly. It is best to
check each time you refuel your vehicle and
before long drives.
— Because of the lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the Fig. 168 Engine compartment: engine oil filler opening
service life of the engine. Engines generally cover
consume more oil at the beginning during
the break-in period. Then oil consumption Observe the safety precautions > A\ in General
stabilizes after the break-in period. information on page 221.
— Under normal conditions, oil consumption > Turn the engine off.
depends on the quality and viscosity of the > Open the hood > page 222.
oil, the engine RPM, the climate conditions, > Unscrew the cap %z for the engine oil filler
and the road conditions. The dilution of oil opening © fig. 168.
from condensation or fuel residue as well as > Carefully add 0.5 quart (0.5 liter) of the correct
the age of the oil also play a role. Because oil > page 223.
engine wear increases with mileage, oil con- > Close the engine oil filler opening cap.
sumption will increase again over time until > Close the hood © page 222.
it may be necessary to replace worn compo- > Restart the ignition after two minutes and read
nents. the current oil level in the MMI > page 224,
— Because all these variables play a role, it is Checking the engine oil level.
not possible to define an oil consumption > Add more oil if necessary. >
standard. Therefore, the oil level must be
checked regularly.
225

Checking and Filling


ZA WARNING
— When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must seal the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.
@) Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.


— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
@ For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 221, Gener-
al information.
226
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.
— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-
ter to protect your skin.

Wheels


ZA WARNING
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla-
tion, or excessive loading, either separately or
in combination, can cause heat buildup and
possible tire failure.

A WARNING
Temperature grades apply to tires that are
properly inflated and not over or underinflat-
ed.

Tire pressure monitoring
system
(1) General notes
Each tire, including the spare (if provided),
should be checked monthly when cold and inflat-
ed to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or
tire
inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure la-
bel, you should determine the proper tire infla-
tion pressure for those tires).
As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system
(TPMS)
that illuminates a low tire pressure tell-
tale when one or more of your tires is significant-
ly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate
them to the proper pressure. Driving ona signifi-
cantly under-inflated tire causes the tire to over-
heat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life,
and may affect the vehicle's handling and stop-
ping
ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver's re-
sponsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire pres-
sure telltale.
252
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the sys-
tem is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunctions
may occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure
that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
a male emia)
appears
Applies to: vehicles with Tire Pressure Monitoring System in-
dicator

g indicator
The tire pressure indicator in the instrument
cluster informs you if the tire pressure is too low
or if there is a system malfunction.
Using the ABS sensors, the tire pressure monitor-
ing system compares the tire tread circumference
and vibration characteristics of the individual
tires. If the pressure changes in one or more
tires, this is indicated in the instrument cluster
display with an indicator light @ and a message.
If only one tire is affected, the location of that
tire will be indicated.
The tire pressures must be stored again each
time you change the pressures (switching be-
tween partial and full load pressure) or after
changing or replacing a tire on your vehicle
=> page 253. The tire pressure monitoring system
only monitors the tire pressure you have stored.
Refer to the tire pressure label for the recom-
mended tire pressure for your vehicle
=> page 244, fig. 176.