2020 AUDI A5 emergency towing

Table of contents

About this Owner's Manual......
SUMIMALY: ; « ss6% : osen ss sean cs poe s
QC CCeS Skis: si esis a 6 ores os ewe
Cockpit... 2... ee eee eee eee
Indicator lights overview...........0.
Display and operation............
Instrument cluster...............
Instrument cluster overview...........
Operating. ecco ws swacemn o © aero o erm 9
Adjusting the display.................
Coolant temperature display...........
Tachometer’. series s ewie so sie ¥ & overs
Odometer............ 0. cee eee eee eee
Outside temperature display...........
Engine oil temperature indicator.......
Boost indicator...............0--000-
Vehicle TuNCtiONnS ¢ ssc. ss sees ge eeew ge
Touch display.....................
General touch display operation........
Multi Media Interface................
Head-up display..................
DeSériptlonis ss wees « x wees so eee + ee
Voice recognition system........
Generalinformation.................
Operating’ « esses ss assur wx aeuew sv ewe &
External voice operation..............
Global FuUNCtiONS:. icc: 6 6 ese. 6 6 ces
Additional function buttons...........
Starting and driving.............
Personalization..................
Opening and closing.............
Central locking........-.....00-e eee
Child safety lock.............00.-0 08
Power Wind OwWSics «seus ys sms 5 4 wee
Panoramic glass roof.................
Valet parking...............00 eee eee
Garage door opener..........--..0005
NOD
OO
13
16
16 18
20
23
24 24 24
25
26
26
27 27 27 30 30
34
36
40
Al 42 43
Power tapi... «cones 0 6 soma ye eas ao ee 47
Automatic power top............-.05. 47
Wine GeRect6r « sews « 2 mean Power top emergency operation........ 51.
Lights and Vision................. 54
Exterior lighting « ssscs< <2 coos 2 eeeme + aes 54
Tmterior UQhting)ecoo 6. secre» «scones 6 + euniece 58
VISION... ke eee eee 60
Windshield wipers................... 61
Digital compass............... 000 eee 64
Sitting correctly and safely...... 66
Correct passenger seating position...... 66
Front seatS 1.2... . 0. e eee eee ee eee 66
Steering WHEEL sw: s x newes 4 « eeu ee ane 70
Head restraintstr «+ cscs x a asteine vo owen © 71
Safety belts......... 0.0.0 e eee eee 72
Memory function's + asx «wees « eee a 75
Airbag system sian «+ suc oo sewn « 5 wees 76
Child
safety seats.............2..000- 81
Stowing and using............... 88
POWERSOUNGES serene = © vienna 9 1 anecene a enewane 88
Cup holders...........-..00 0.000 eee 88
Storage areas and compartments....... 88
Luggage compartment............... 89
Roof rack... ee eee eee eee 93
Warrmitanma colada: sé ccc 6 sonia 6 6 avs 95
Climate control system............... 95
3-zone deluxe automatic climate control. 96
Steering wheel heating............... 99
Fluids in the A/C system.............. 99
IMIR. 5 scscess 5 ames 3 & mam 8 BIW & oH 100
Starting the vehicle...............0.. 100
WHeNMOFIVING a + s eens + ¢ cates ¢ o eee Te: 101
Drive SYSTEM Mises so sce so oem oo cee 9 BU 106
Start/Stop system.............0 ee eee 107
Brakes... 2.2.0.0... cece eee ee eee 109
Electromechanical parking brake....... 110
Special driving situations.............. 112
Driving dynamic.................. 114
Audi driverselectis « ase «+ cana 2 0 marine a ove 114
Suspension..............0 0.00.0 000. 114
Steering « sce ss coun se sees gz eee ge ee 115

8W7012721BA
Table of contents


All wheel drive (quattro).............. 115
Electronic Stabilization Control......... 116
Trailer towing.................0.. Eg.
Driving with atrailer................. 119
Assist systems................... 121
Assist systems................... 21
General information. . 121,
Surrounding area detection............ 122
Driving information.............. £25
Speed warning systeM...........00 005 12S
Camera-based traffic sign recognition... 125
Traffic light information.............. 127
LAPAIMED ws = = sees 5 2 pee ae eee 2s ee 128
Driver assistance................. 130
Cruise control system.............0-5 130
Efficiency assist sins <2 sew 2s eeu 2 eens 131
Audi adaptive cruise control........... 134
Traffic jam assist.............0.-000. 141
Distance warning « «cies 2s cease cnees es 143
Audi active lane assist................ 144
Audi presense............ 0.0 eee eee 146
SIGG'ASSISE secsye = 2 orm = 2 oie 4 & tease 8 Ge 150
EXIE WARMING sssovne oo caxneie © © omenaine @ 0 exmnene «9 152
Parking and maneuvering....... 154
TiErOMUCTION « 2 asacees < a asomee wo wma swans 154
Parking aid plus......... 0... e eee eae 154
Rearview camera and peripheral cameras. 156
Rear cross-traffic assist............... 159
Assisted
parking...............--005- 160
Park assist: sacs « x wean = a awe = 2 cee 162
Infotainment system............ 165
Telephone....................005- 165
INEFODUCKION « » sie x « caus 4 2 wasn 3 & Rees 165
SOGUP cscceis « + emaneus x © snatteue © « etevine oe mene © 165
Using the Audi phone box............. 167
Using the telephone.................. 169
SEE MGStoiais oo urvanie « 6 awinasen © eveneeoe «sate H T72
MessageS .... 0... cece eee 173
TROUBLESHOOLING awe + wen & 2 nee se tame 175

PAC COMIMBCE 's. cesses 5 6 cise 6 v eseees wo one 176
General information................- 176
Audi connect Infotainment............ 176
Using a Wi-Fi hotspot................ 177
Audi connect Infotainment services..... 177
Functions on demand................ 178
Audi connect vehicle control services.... 178
Settings...............0 000. e eee 179
TRSUBIESHOOUING ses ¢ 3 seen s 5 wae 5 x ce 180
Emergency call................... 181
Overview... ... 2... eee eee 181
Emergency'call « css «sce ss ews o + come 181
Online roadside assistance............ 182
NaVIGSEIGtis: « « meus s x meu + « peme ¢ eo 183
Opening navigation.................. 183
myAudi navigation...............0005 183
Entering a destination................ 184
Stopping route guidance.............. 187
Map... . cece eee cece eee 187
Alternative
routes.............2--00. 189
Additional functions................. 190
Satellite map 190
Map update.... 191
Traffic information w. «sess 2 2 even as sore 192
SETEIIGS sense oo smemeze © oxiettom i © viata w 9 eaoitens 193
RAGIG:: «ccs cs neces & s pomg 2 ¢ eww +o eee 195
General information................. 195
Radio functions................00055 196
Online radio's: ss sees = + ewes sv Hewes ee 198
Options and settings..............00e 200
Troubleshooting.............---000ee 201
PROS wesc as soaen 6 3 sonweme 3 7 meen 6 eo 202
Generalinformation................. 202
Bluetooth audio player............... 202
Multimedia connections.............. 203
Playing media...........-..02--00005 204
Options and settings................. 208
Supported media and file formats...... 208
Troubleshooting. ..........e eee eee ee 210

Table of contents

Audi smartphone interface...... al;
Setup... eect ee 211
TrOuUBLESHOOtING wees « & wees « 2 eos so eee 212
Additional settings.............. 213
System settingS.......+seeeeceeveees 213
Software update...............2.000. 214
Connected devices..........-..000005 214
Legalinformation................... 215
Maintenance and Care........... 217
Checking and Filling............. 217
FUClss: + quan ¢ x deme 2 2 seme ey eee & 2 ee 217.
Refuelimgsaiins «+ anawece x a cause « wvensue a © sunnes 218
Emissions control system............. 220
Engine compartment................. 221
ENQineOiles cscceoe s+ serie oo ermace 2 3 ences ¥ es 223
Cooling system. ............ 0. eee eee 227
Braketluid): « s wom as ween a ¢ aewee + & oe 229
Electrical:systemisses «sss ee eee vo wees 229
Battery. ..... 2.00.00 ese eee eee ee 230
Windshield washer system...........- 232
Service interval display............... 233
Wheels.............. 0.0. e eee eee 234
Wheelsiaiid Tires « cass ¢ 2 awe ¢ 2 mean a 5 234
Tire pressure monitoring system....... 252
Care and cleaning................ 254
General information wo. ceo saeco es 254
Car washes...............2..20.00005 254
Cleaning and care information......... 255
Taking your vehicle out of service....... 259
Do-It YOUrSEUT v5 ¢ «gee8 & peas es eee 260
Emergency assistance........... 260
General
information................. 260
EQUIPITICNE sass ¢ ¢ eens + eeen a 3 ces 3s He 260
Tire mobility kit ose: <2 cere ae eee se ees 260
Changingatire..............0.. eee 262
Space-saving spare tire............... 265
JUITIP'SESHEING « cores s « were « ¥ eerws & 2 cores 266
TOWING senses <2 seexsie s > costeine © « serene « o samenes 267
Fuses and bulbs........:6..000005 270
FUSCSiercs i & accaans ao cena ooo mero wom ROI & 270
Bulbs. .... 0... eee eee eee eee eee 274
Customer information........... 275
Data privacy..................000. 275
Image recording............seeeeeees 275
Datamemoniesy. « s sscams sv sume ov ene a 0s 2758
Transmitted information.............. 276
Accessories and technical
CHANGES... 1... eee eee eee 278
Warranty......... 00-000. e eee eee 278
Audi Literature Shop..............00. 278
Driving in other countries............. 278
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 278
Accessories and parts................ 280
Reporting Safety Defects.............. 280
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 281
Wechinicaldata:... . secs. s wen es ews 283
Identification data................00. 283
Vehicle dataiscs: = s xews 2s eens sp oes ye 283
Index... 0.2... eee 285

8W7012721BA
Opening and closing

Unlocking and locking the driver's door with
the mechanical key
> Remove the mechanical key > page 34.
> To unlock the driver's door, turn the key to the
unlock position @) > fig. 24.
> To lock the driver's door, select the "P" position
(automatic transmission) and turn the key once
to the closing position (8)> page 30, General
information.
Locking the front passenger's door or rear
doors* with the mechanical key
The mechanical lock is located on the edge of the
front passenger's door and the rear doors*. It is
only visible when the door is open.
> Remove the mechanical key > page 34.
> Remove the cap from the opening > fig. 25.
> Insert the key in the inside slot and turn it all
the way to the right (right door) or left (left
door).
Once the front passenger’s door or rear doors
close, it will no longer be possible to open them
from the outside. The door can be unlocked from
the inside by pulling on the door handle one time
and then opened by pulling the door handle
again. If the child safety lock in one of the rear
doors is activated, you must first pull the door
handle from the inside. Then you can open the
door from the outside.

ZA WARNING
Follow the safety precautions > page 30.


Naa
Applies to: vehicles with anti-theft alarm system
If the anti-theft alarm system detects a vehicle
break-in, audio and visual warning signals are
triggered. The anti-theft alarm system is switch-
ed on or off when locking or unlocking your vehi-
cle. If the alarm is triggered, it will shut off auto-
matically after a certain amount of time.
Switching the alarm off manually
> To switch the alarm off, press the G button on
the vehicle key or switch the ignition on.
Depending on the vehicle equipment, the anti-
theft alarm system may have the following fea-
tures:
Break-in security feature
The alarm will sound if there is a break-in at the
doors, hood, and/or luggage compartment lid.
Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the ff button on the vehicle key a second
time within two seconds. Or
» Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within 2 seconds.
> Applies to: vehicles with MMI: Select on the
home screen: VEHICLE > Settings & Service >
Interior monitoring.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

Z\ WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk. >

33

Opening and closing

@ Tips
The interior/towing protection monitoring on-
ly functions correctly when the windows and
the roof* are closed.


RAZ-0720


Fig. 26 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release buttons for
the mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Applies to: vehicles with lockable glove com-
partment: locking/unlocking the glove com-
partment.
— Manually unlock and lock the doors > page 32.
— Applies to: sedan with locking backrests: Lock-
ing and unlocking the backrest > page 91.
— Unlock the luggage compartment lid using the
emergency release > page 40.
@® Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
= page 178. If a key fob is lost, contact an au-
34
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

PANIC —To trigger the alarm, press the but-
ton @) & fig. 26.
—To turn the alarm off, press the red
ton again.

PANIC but-
Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

ZA\ WARNING
Follow the safety precautions > page 30.

@) Note
Protect the key against high temperatures
and direct sunlight.
@) For the sake of the environment
XX Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or >

8W7012721BA
Emergency assistance

> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 260 and the
spare tire > page 265.
> Switch the ignition off.
> Turn the wheel bolt approximately one turn to
the left. To achieve the required torque, hold
the end of the wheel wrench. If the wheel bolt
will not loosen, press carefully on the wheel
wrench with your foot. Hold onto the vehicle se-
curely while doing this and make sure your foot-
ing is stable.

ZA WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack*. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
with the flat tire.


Removing the caps

B4L-1337
\
®

©
4
&
_——_ A
Fig. 181 Wheel: wheel bolts with caps
?
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 181.
> Remove the cap with the plastic clip.
Loosening the wheel bolts

B8K-1481

Fig. 182 Wheel: loosening the wheel bolt
> Slide the wheel wrench from the vehicle tool kit
all the way onto the wheel bolt.
ZA\ WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently one turn before raising
the vehicle with the vehicle jack*.
Raising the vehicle
Applies to: vehicles with vehicle jack

2
2 8
Ss a oa


Fig. 184 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > A\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 183. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
> Turn the handwheel to raise the vehicle jack un-
der the lifting point on the side sill until the
263
>

8W7012721BA
Emergency assistance

The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 230.
Connecting the positive cable (red) to the
positive terminal
> Open the red cover on the positive terminal
> fig. 187.
1. Attach one end of the positive cable (red) to
the jump-start pin @ © fig. 188 on your vehi-
cle.
2. Attach the other end of the positive cable
(red) to the positive terminal @ on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the negative terminal @) on the ve-
hicle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.

ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components

that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other


vehicle's engine compartment.
@) Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
(i) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.

Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
267
>

Emergency assistance

Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle ona
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
268
release before towing the vehicle
=>page 105.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 267.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loop > page 269.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 57. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 110.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.