Audi connect
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on Ba,
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEWS.
Z\ WARNING
Always follow the information found in > A\
in General information on page 176.
() Note
Always follow the information found in >@ in
General information on page 176.
Functions on demand
Displaying purchased functions
Applies to: vehicles with functions on demand or display of
purchased functions
Depending on the country and vehicle equip-
ment, you can purchase functions through a
myAudi account using functions on demand at
any time.
The following options are available for displaying
purchased functions in the vehicle.
> Applies to: MMI: Select on the home screen:
PURCHASES.
@) Tips
— Equipment installed at the factory may be
displayed as purchased functions.
)) Depends on the country and equipment. These services
are available for a limited time.
178
— At the time this manual was printed, func-
tions on demand was a planned function.
Functions on demand is not available in your
vehicle.
Audi connect vehicle
control services
Applies to: vehicles with Audi connect vehicle control
With Audi connect vehicle control services )), you
can utilize various services using the myAudi app
or online at my.audi.com.
ZA WARNING
Always follow the information found in > A\
in General information on page 176.
G) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 27.
> Install the myAudi app on your mobile device
and log in with your access information.
G) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
8W7012721BA
Emergency call
Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 181.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 182.
ZA\ WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
@) Tips
You can find what data will be transferred at
www.audi.com.
Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The available services set by Audi AG
are only available within the cell phone network
coverage area for the cell phone service provider
selected
by Audi AG.
— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
—The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 181.
Making an emergency call
Applies to: vehicles with emergency call function
Fig. 145 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (4) to open it.
>» Press and hold the emergency call button until
the LED (2) blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LED in
the emergency call button @) will blink. The
emergency call will be made. It cannot be can-
celed.
181
Emergency call
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 182.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 182, LED
status and > page 182, Messages.
G) Tips
If the emergency call is canceled due to a
poor connection, then the system automati-
cally tries to connect again.
Applies to: vehicles with emergency call function
BS Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
& Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
) The availability of the services offered depends on the
country and may change in the future.
182
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Calling online roadside assistance
Applies to: vehicles with online roadside assistance
[RAzZ-0443)
+O
Fig. 146 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button @). The LED in the button
turns red. The online roadside assistance call
will be made.
» If you press the button @) by mistake, then
press it again. Or
> Applies to: MMI: Press Cancel or End call.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI.
G) Tips
If the roadside assistance call is canceled due
to a poor connection, then the call must be
made again.
Navigation
> Press on a suggested address. The Details
menu will be displayed.
> Press Start.
@) Tips
— Ifa contact is grayed out, there is no ad-
dress stored for that contact.
— Navigation to geographic coordinates for a
contact is not possible.
Loading received destinations and routes
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
You can search for destinations or routes in the
myAudi app and send to the vehicle.
Requirement: the MMI and the mobile device
must be connected to the Internet > page 176,
Audi connect. You must have the myAudi app in-
stalled on your mobile device.
> Send a destination or route in the myAudi app
to the vehicle.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Receiv. destns. & routes.
> Make sure you are logged into the vehicle and
the myAudi app with the same myAudi account.
The received destination and routes will be
loaded automatically.
> Navigating to a destination: press on a desti-
nation.
> Deleting destinations: select: Z > one or more
entries or Select all > Delete > (Done).
Destination details
Applies to: vehicles with navigation system
a NPE ors
Co) RAX-0148,
© 999 ek
Si
Fig. 149 Center display: details
After you have selected a destination, the details
will be displayed. Route guidance is will not be
active yet.
186
The functions depend on the vehicle equipment
and the selected destination.
@ Map preview: to zoom in on the map pre-
view, press on the map.
@ Route criteria: see > page 194.
@ Weather: Requirement: the MMI must be
connected to the Internet > page 176, Audi
connect. Also see > page 177.
@ Applies to: MMI and telephone
Call: Requirement: a mobile device must be
connected to the MMI > page 165. You will
make a direct call to the phone number that
is stored for the destination.
©) Start: starts navigation to the displayed des-
tination directly. The map will be displayed
= page 188, Map operation.
© Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
@ Details: Requirement: the MMI must be con-
nected to the Internet > page 176, Audi con-
nect.
Weather at the destination: Requirement:
the MMI must be connected to the Internet
=> page 176, Audi connect.
© Display of distance/driving time to the des-
tination
Selecting a destination from the map
Applies to: vehicles with navigation system
A point on the map can be used as the destina-
tion.
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press A to display the map.
Adjusting the scale
> Select: / > select a scale.
Marking the destination
> Press and hold a point on the map until a mark-
ing appears @2) > page 187, fig. 151 or the ad-
dress for the selected destination is shown
=> page 187, fig. 151.
Navigation
— Off
MMI map contents/Map content: you can switch
the display of additional information (such as
POIs) on the map in the center display on or off.
Voice guidance
Voice guidance: you can adjust the navigation
prompts. With the Traffic setting, the MMI will
only give prompts if there are traffic incidents on
your route.
Voice guidance during phone call
Entertainment fader during navigation: the au-
dio playback volume is temporarily lowered when
navigation prompts are active.
Route criteria
You can adjust which route criteria should be al-
lowed or avoided for the route calculation.
HOV/carpool lanes
Highways
Toll roads
Ferries
Route information
When this function is switched on and route
guidance is active, route information ®
=> page 187, fig. 150 is displayed. The next ma-
neuver will be displayed at the bottom. POIs and
traffic information will also be displayed. Press
route information to display a preview of the next
maneuver on the map. You can switch the follow-
ing information on or off in route information.
— POIs along the route
— Traffic information
Presentation mode
In presentation mode, the system simulates driv-
ing on the center display along the planned route
without the vehicle actually moving. You can use
Specify starting point when you would like to
calculate a route starting from a location other
than the current vehicle position, for example.
Simulating route guidance: start route guidance
and press Presentation mode.
194
G) Tips
You can adjust the volume of navigation
prompts during voice guidance using the
On/Off knob = page 18.
Radio
> Touch the $ symbol and move the entry to the
desired position.
> Press Done.
Smart presets
Applies to: vehicles with SiriusXM
You can store SiriusXM stations in the presets as
smart presets. After switching the ignition and
the MMI on, the smart presets store radio pro-
grams at a specific time.
Selecting smart presets
> Press on a smart preset.
You have the following options:
Pause/start
> PresslI/D.
Playing the previous or next track
> Press [I< or >i.
Going to the beginning of the recorded
program or to a live program
> Press and hold NI< or >i.
To a live program
> Press lve),
Radio text
Program information (for example, general text
messages, artist, composer, song) is displayed in
the radio text.
Requirement: the selected radio station must
support the radio text function.
Opening radio text
> Applies to: MMI: Select on the home screen:
RADIO > select a frequency band (such as FM)
> select a station > More > Radio text.
Depending on vehicle equipment, the following
functions may be available:
Displaying previous radio text entries
> Swipe downward with one finger. The last radio
text entries are displayed if they are available.
198
Scrolling through radio text entries
> Swipe upward or downward with one finger.
Showing Radio Text Plus information
If a radio text entry is displayed with a color, a
phone number or a navigation destination for the
station is available as radio text plus information.
You have the following options:
Selecting the destination
» Select: a navigation destination marked in col-
or > Set as destination.
Call
> Select: a phone number marked in color > Call.
@ Tips
A call to a phone number stored in the radio
text will start immediately.
Online radio
General information
Applies to: vehicles with Audi connect Infotainment and on-
line radio
You can listen to various radio stations or pod-
casts on the Internet using online radio.
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 180.
Opening online radio using the MMI
> Applies to: MMI: Select on the home screen:
RADIO > Source > Online.
The following functions are available:
Last stations
The station/podcast list for the last station or
podcast that was playing will be displayed.
Top stations
The favorite online radio stations are displayed.
Filter list
> Select: 2 > (a category) > a station/podcast. >
Radio
Displaying all podcast favorites
Requirement: the podcast favorites list must be
displayed. At least one podcast favorite must be
stored.
> Press All.
Editing podcast favorites
> Deleting podcast favorites: press W in the
playback view, or
> In the podcast favorites list, select: AU > Z >
one or more podcasts, or Select All > Delete >
(Done).
Requirement: the podcast favorites list must be
displayed.
> Moving a podcast favorite: Select: All > Z.
> Touch the $ symbol and move the entry to the
desired position.
> Press Done.
Options and settings
Requirement: the playback view @) > page 196,
fig. 157 must be displayed.
> Press More, or
Requirement: a list with radio stations or pod-
casts* must be displayed > page 195, fig. 155.
> Press and hold an entry in the list until the Op-
tions menu appears.
Depending on the selected source and vehicle
equipment, the following functions may be avail-
able.
— Store as preset > page 197.
— Radio text > page 198.
— Save podcast > page 199, Podcast favorites
> Applies to: MMI: Select on the home screen:
RADIO > ©.
Depending on the vehicle equipment, the follow-
ing settings may be available:
200
HD Radio FM/HD Radio AM
You can switch HD Radio reception on or off.
SiriusXM Tune Start
If you play a smart preset when this function is
switched on, the song currently playing on the
channel will play from the beginning.
SiriusXM subscription status
This option is available when your subscription is
about to expire or has already expired. The expi-
ration date for your license is displayed.
Call SiriusXM: the telephone number and radio
ID of your satellite radio provider are displayed.
To call your satellite radio provider using the
MMI, press Call SiriusXM.
Online additional data
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 180.
When the function is switched on, additional in-
formation (such as album cover, artist, track) will
be loaded depending on the availability from the
different providers.
Preferred online radio data rate
Depending on the selected radio station, you may
be able to adjust the data rate for online radio
=> page 198.
For optimal sound playback, press High. To re-
duce data usage, press Low.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 176.
G) Tips
Delays may occur when switching automati-
cally between normal frequency bands and
online radio.
Media
Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using a connected USB drive or connect your mo-
bile devices to the Audi music interface and oper-
ate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the USB storage device connection) was test-
ed with a variety of products and media on the
market. However, there may be cases where indi-
vidual devices or media and audio/video files may
not be recognized, may play only with restric-
tions, or may not play at all.
Restricted functionality: reset the MMI to the
factory default settings if functionality is restrict-
ed. > page 214
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important information
on mobile devices. Audi is not responsible for
damaged or lost files and media.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the medium, the MMI will revert
to the local Gracenote metadata database or
search online if necessary. See > page 208, On-
line additional data. However, in some cases, the
additional information may not be displayed.
202
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 176.
@) Tips
Certain settings are automatically stored and
assigned to the active user.
Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a mo-
bile phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 213 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or:
> Enter the PIN for the connection setup on your
mobile device. The time allowed for entering
the PIN is limited to approximately 30 seconds.
After connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 204.
G) Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
paired with the MMI, but only one at a time >