2020 AUDI A5 ad blue

Telephone

> Switch the Mobile device wireless charging
function on.
> To charge your mobile device wirelessly, lay it
on the @ symbol @ = page 167, fig. 141 in the
center of the Audi phone box with the display
facing up.

Z\ WARNING
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions. You can
also switch the function for wireless charg-
ing in the Audi phone box on and off. You
can continue to charge your mobile device
using a cable connection.

@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
168
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
—This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
G) Tips
—The maximum charging output is 5 W.
—The charging time and temperature will vary
depending on the mobile device being used.
Mobile device reminder signal
Applies to: vehicles with Audi phone box
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement: your mobile device must be located
in the Audi phone box (if Qi capable) or connected
to the Audi music interface with a USB adapter,
and the Audi smartphone interface must be ac-
tive or your iPhone must be connected to the
MMI via Bluetooth and charging using a USB
adapter connected to the Audi music interface. >

Telephone

Managing favorites
Applies to: vehicles with telephone
You can store contacts for all connected mobile
devices as shortcuts in the favorites list.
Selecting favorites using the MMI
> Applies to: MMI: Select on the home screen:
PHONE > Favorites.
Opening favorites using the multifunction
steering wheel
> Select in the instrument cluster: Telephone tab
> ) button > Favorites.
Storing favorites
> Press Y¥ = page 170 in the business card, or
> Press Store as favorite in the options
=> page 169.
Deleting favorites
> Press W © page 170 in the business card, or
> Select: Favorites > Z > one or multiple favor-
ites or Select all > Delete > Done.
Managing the directory
Applies to: vehicles with telephone
You can manage up to four directories in the
MMI.
Requirement: a mobile device must be connected
to the MMI.
Opening the directory
> Applies to: MMI: Select on the home screen:
PHONE > Contacts.
The contacts will be displayed. You can change
the sort order > page 173, Sort order.
Deleting imported contacts
Requirement: you must have imported at least
one contact.
> Select: Contacts > Z > one or more text mes-
sages > Delete > Done. The imported contacts
are deleted.
170
Directory options
Press and hold a contact in the directory until the
Options menu appears.
Depending on your mobile device, the following
options may be available:
— Store as favorite > page 170
— Send text message > page 173.
— Send e-mail > page 174.
G) Tips
— Pay attention to any synchronization
prompts on your mobile device when down-
loading contacts.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
— Only the contacts from the active connected
mobile device are displayed.
— The contacts in the local MMI memory are
always visible and can be accessed by other
users.
— After switching off the ignition and exiting
the vehicle, the mobile device directory will
be loaded when the MMI is started again if
the mobile device is within range and the
Bluetooth function is switched on in the mo-
bile device and the MMI.
— Only the contacts in the local MMI memory
can be deleted.
Opening business cards
Applies to: vehicles with telephone
The business card shows you details about a con-
tact.
> To open a business card, press on a contact in
the directory, or
> Press @ in the call list ©) > page 169, fig. 143.
Possible options in the business card:
> Call: press on a phone number.
> Storing a favorite: press WY.
> Deleting a favorite: press W.
> Sending a text message: press {.
> Starting navigation: press on an address. >

8W7012721BA
Telephone

> Sending an e-mail: press on an e-mail address.
Listening to voicemail
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
>» Entering the voicemail number: enter the de-
sired number. Press OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: press Voice-
mail. The call begins immediately.
@ Tips
This service must be set up and activated by
the mobile phone service provider.
Dialing a phone number
Applies to: vehicles with telephone
Depending on the vehicle equipment, you may
have the following options for dialing a phone
number:
— Using text input in the MMI = page 21.
— Using voice operation > page 24.
Call options
Applies to: vehicles with telephone
> To accept or end a call, press the @ button on
the multifunction steering wheel. For opera-
tion, see > page 12.
Depending on your mobile device, the following
options may be available in the MMI when there
is an incoming call:
— Answer
— Decline
— Message
If you exit the vehicle during a phone call, the
Bluetooth connection will be disconnected. De-
pending on your mobile device, phone calls in
progress may be automatically transferred from
the MMI to your mobile device.
@) Tips
The radio or media playback is muted during a
phone call.
During a phone call
Applies to: vehicles with telephone
Depending on your mobile device and the type of
connection, the following options may be availa-
ble during a call:
— End call...
— Mute
Sending a tone sequence
Press Numbers. You can enter tone sequences
(DTMF) and send them to the other party on the
call.
Hold
Puts the current call on hold. To resume the call,
press Resume.
Answering an incoming call
One of these options will be available, depending
on the mobile phone service provider:
— Answer: the current phone call will be put on
hold. The incoming call will be answered.
— Replace: the active call will be replaced with
the incoming call.
Declining an incoming call
If you select Decline, the incoming call will be de-
clined.
Conference
Requirement: two phone calls must be in prog-
ress.
Depending on your mobile phone service provid-
er, you can add a call on hold and up to five active
callers to a conference call.
Swap call
Requirement: two phone calls must be in prog-
ress.
You can alternate between two phone calls.
171
>

8W7012721BA
Telephone

The directory for the selected phone will be dis-
played.
Hide grayed-out contacts
When this function is switched on, contacts that
have no phone numbers stored for them will be
hidden.
Sort order
You can sort the contacts by Last name or First
name.
Download contacts
Requirement: a mobile device must be connected
to the MMI.
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Importing and exporting contacts
Requirement: a USB storage device must be con-
nected to the Audi music interface > page 203.
Contacts in vCard format (.vcf) can be imported
or exported from the MMI.
— Importing contacts from a storage device: Re-
quirement: the USB storage device must con-
tain contacts in the vCard format. They must
not be located in sub-folders. Select: Import
contacts > Search for import data > USB device
1/USB device 2 > desired contacts or Select all
contacts > Start import.
— Exporting contacts to a storage medium: Re-
quirement: you must have a contact imported.
Select: Export contacts > Find exporting
source > USB device 1/USB device 2 > desired
contacts or Select all contacts > Start export.
Gi) Tips
— The imported contacts are stored in the lo-
cal MMI memory.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Contacts that were downloaded from a mo-
bile device cannot be exported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Messages
Text messages
Applies to: vehicles with telephone
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP).
> Applies to: MMI: Select on the home screen:
MESSAGES > (®) > e-mail (phone 1)/e-mail
(phone 2)*.
The following functions are available:
— New text message*
— Inbox
— Sent
— Outbox*
— Drafts*
— Deleted
User defined*
If necessary, user-defined folders will be copied
to your mobile device.
Message options
Press on a text message.
Depending on the country, the following options
may be available:
— Read out
— Reply
— Forward
— More
To switch between messages, press < or >.
Press More. Depending on your mobile device
and the selected mailbox, additional options may
be available:
— Call
— Forward
— Navigate
— Extract numbers
— Send again
173

Telephone

Settings
Press (2h.
New text message notification
When the function is switched on, an envelope M
in the MMI status bar will indicate when there is
a new text message.
@ Tips
Only new received messages may be displayed
depending on your mobile device.
Applies to: vehicles with telephone
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP).
> Applies to: MMI: Select on the home screen:
MESSAGES > (©) > e-mail (phone 1)/e-mail
(phone 2)*.
The following functions are available:
— New e-mail
— Inbox
— Sent
— Outbox
— Drafts*
— Deleted*
User defined*
If necessary, user-defined folders will be copied
to your mobile device.
Message options
Press on an e-mail.
Depending on the country, the following options
may be available:
— Read out
— Reply
— Reply to all
—
Forward
— More
To switch between messages, press < or >.
174
Press More. Depending on your mobile device
and the selected mailbox, additional options may
be available:
— Call
— Forward
— Extract e-mail
— Navigate
— Extract numbers
— Show all recipients
— Send again
Settings
Press ©.
New e-mail notification
When the function is switched on, an envelope M
in the MMI status bar will indicate when there is
a new e-mail.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 176.
Safety belt microphone
Applies to: vehicles with safety belt microphone


Fig. 144 Driver's seat: safety belt microphone
The safety belt microphone is positioned in the
ideal Location to provide the best hands-free call
quality regardless of body size and seat position.
The safety belt microphone activates when you
buckle the safety belt. Make sure that the micro-
phone is on the side of the safety belt that is fac-
ing outward.

8W7012721BA
Telephone

If you unbuckle the driver's safety belt, the sys-
tem switches from the safety belt microphone to
the roof microphone.
Troubleshooting
Applies to: vehicles with telephone
iG) Tips
A dirty microphone opening can affect hands-
free call quality. If this happens, clean the
safety belt microphone using a brush.
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 165, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process > page 165.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile phone.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

The MESSAGES menu is not avail-
able.
Make sure your mobile device has an option to show messages op-
tion and that it is enabled.

Wireless cell phone charging is
not working or is interrupted.

Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Make sure your mobile device is positioned correctly in the Audi
phone box > page 167 and that there are no objects located be-
tween the phone box and the phone.

175

Media

Media
General information
There may be different media sources and con-
nections available depending on the vehicle
equipment. For example, you can play media files
using a connected USB drive or connect your mo-
bile devices to the Audi music interface and oper-
ate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the USB storage device connection) was test-
ed with a variety of products and media on the
market. However, there may be cases where indi-
vidual devices or media and audio/video files may
not be recognized, may play only with restric-
tions, or may not play at all.
Restricted functionality: reset the MMI to the
factory default settings if functionality is restrict-
ed. > page 214
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
Files that are protected by DRM and are identi-
fied with the symbol f@ will not play.
Data security: never store important information
on mobile devices. Audi is not responsible for
damaged or lost files and media.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the medium, the MMI will revert
to the local Gracenote metadata database or
search online if necessary. See > page 208, On-
line additional data. However, in some cases, the
additional information may not be displayed.
202
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 176.
@) Tips
Certain settings are automatically stored and
assigned to the active user.
Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a mo-
bile phone).
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 213 and mobile de-
vice must be switched on.
Connecting a mobile device
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect external device >
New connection. The available Bluetooth devi-
ces will be displayed after several seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press OQ.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or:
> Enter the PIN for the connection setup on your
mobile device. The time allowed for entering
the PIN is limited to approximately 30 seconds.
After connecting successfully, the mobile device
will be displayed in the Connected devices menu
as a Bluetooth audio player.
Playing media > page 204.
G) Tips
— Check for any connection requests on your
Bluetooth device.
— Multiple Bluetooth audio players can be
paired with the MMI, but only one at a time >

8W7012721BA
Media

can be active as a Bluetooth audio player
=> page 214.
— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
— Note the volume setting on your Bluetooth
device. Audi recommends setting your mo-
bile device to the maximum volume when
using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 158 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for devices with an Ap-
ple Lightning connection
@ USB adapter for devices with USB
type C connection
() Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@ Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the center console in the front and in the rear*
and are labeled with the - symbol. If multiple
USB devices are connected to the USB ports (for
example, a smartphone and a USB flash drive),
all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 204.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
CG) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.

203