Media
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
Gi) Tips
— Always follow the information found in
=> page 88.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 203, fig. 158).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod touch or iPhone malfunctions also af-
fect the operation of the MMI. Reset your
mobile device in these situations.
— Audi recommends updating the iPod touch
or iPhone software to the latest version. Re-
fer to your mobile device owner's manual
for more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
204
Playing media
The following sources can be selected depending
on the vehicle equipment:
— USB device > page 203.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 202, or you can con-
nect an external device directly to the Audi mu-
sic interface > page 203.
Nee mate)
Playing media files using the MMI
>» Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device, the symbol for a source may
change. The device name may be displayed (for
example: myPhone).
>» Select a track from the categories in the media
center > page 205.
Playing media files through the
multifunction steering wheel
Requirement: a media source must contain me-
dia files > page 204.
> Select the radio/media tab in the instrument
cluster.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select in
the instrument cluster: the =] button > Switch
to radio/Switch to media.
@) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
8W7012721BA
Media
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the center display may be
required.
| cena
Fig. 159 Center display: media center view
There are various categories available in the me-
dia center. You can also search for media files
across sources. The current music track continues
playing while you search the MMI.
Opening the media center
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source > a category.
@ Source symbol
The symbol for the source that is currently in use
is displayed. Depending on the connected device,
the symbol for the source may change. As an ex-
ample, > fig. 159 shows a USB stick connected to
the Audi music interface.
@ Source device name
The device name of the source that is currently in
use is displayed.
@ Categories
The media center will display categories depend-
ing on the connected device, the selected source
content, and the connection type.
Last played track
The last played media file will be played.
Artists
All available artists are displayed.
> Select: an artist > an album > a song.
Playlists
All playlists and smart playlists in the source are
displayed.
> Select: a playlist > a song.
Smart playlists
Last played tracks: the tracks that were dis-
played last are displayed.
Most played tracks: the tracks that are played
most frequently are displayed.
Directories
The folder structure or track/chapter list is dis-
played.
» Select: a folder > a song.
Compilations
You can control your compilations through the
MMI.
> Select: a compilation > a song.
Composers
All available composers are displayed.
> Select: gd composer > an album > a song.
Radio
> Press on a radio station.
Audio books
You can control your audio books on the MMI.
> Press on an audio book.
Podcasts
You can control your podcasts through the MMI.
> Select: a podcast > a podcast episode.
Genres
All available genres are displayed.
> Select: a genre > an artist > an album > a song.
Videos
All available video files are displayed.
> Press on a video.
205
Media
— Videos
Options and settings
Context-dependent functions and settings may
be available depending on the selected source,
the connected mobile device, and the connection
type.
Requirement: the playback view must be dis-
played @) > page 206, fig. 160.
> Press More.
Aspect ratio
The Auto aspect ratio setting is recommended. If
you press on an aspect ratio, you will see a pre-
view of the setting on the screen. Press OK to ap-
ply the selected aspect ratio.
The following table gives an overview of the as-
pect ratios. The possible aspect ratios depend on
the source or video file being played.
Aspect ra- |Description
tio
The MMI detects the picture for-
Auto mat of the source and displays the
image in the optimal ratio.
The image is fixed in the corre-
A3 sponding ratio. Select one of these
, options if the image is distorted or
16:9 : ‘
a section of the image is cut off or
blurry when Auto is selected.
Aspect ra- | Description
tio
The image is enlarged to fill the en-
Zoom a.
tire display.
The image is displayed in the ratio
of the source format. Select this
Original option if the image is distorted or a
section of the image is cut off or
blurry when Auto is selected.
> Applies to: MMI: Select on the home screen:
MEDIA > ©}.
Online additional data
Requirement: the MMI must be connected to the
Internet. A data plan must be available
=> page 180.
When the function is switched on, additional in-
formation (such as album cover, artist, track) will
be loaded depending on the availability from the
different providers.
Supported media and file formats
lea TN]
The USB storage device connection supports the
following media file properties:
208
8W7012721BA
Media
Audio/video files
Supported media
Audi music interface: mobile devices > page 203 such as iPhones,
MTP players, and USB storage devices in “USB Device Subclass 1 and
6” that conform to USB 2.0: USB sticks, USB MP3 players (Plug-and-
Play capable), external USB flash drives, and hard drives
USB storage devices: exFAT, FAT, FAT32, NTFS.
File system USB storage device partitions (primary/logical*): 2 per USB connec-
tion.
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX
Number of files
USB storage device: maximum 50,000 files; maximum 1,000 files per
playlist/directory
Audio files
Format File extension
MPEG 1/2 Layer 3 -mp3
Windows Media Audio 9/10 .wma Up to maximum 320 kbit/s
48 kHz sampling frequencies
MPEG 2/4 .m4a; .m4b; .aac
Opus Opus; .0gg; .oga
FLAC flac
ALAC .m4a 48 kHz sampling frequency
Monkey's Audio -ape
Video files
Format File extension
MPEG 1/2 -Mpg; .mpeg
MPEG4 AVC (H.264) .mp4; .m4v; .mov; .avi
Up to maximum 15 Mbit/s and
1920x1080 px at maximum 30 fps
Windows Media Video 9 .wmv; .asf
MPEG-H (H.265/HEVC) -mp4; .mov
VP8/VP9 .webm
Flash video flv; fav
@ Tips
— The media sources do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, Audi recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— Special characters (such as those in ID3 tag
information) may display differently or may
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
209
Media
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 203, Multimedia
connections/> page 202, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod touch/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 213 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MT7Pis selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
Audi recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
210
8W7012721BA
Audi smartphone interface
Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 203 using a USB adapter
=> page 203, fig. 158, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press OQ.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.
Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 176.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* was a planned function at
the time this manual was printed. Wireless
CarPlay* is not available in your vehicle.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 176.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 25.
— The menu language shown in the MMI is
based on the settings in your smartphone.
211
>
Audi smartphone interface
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
face connection is active.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— Audi merely provides access to third party
services through the MMI and does not as-
sume any responsibility for the content of
these services.
Problem Solution
Audi smartphone Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
opened.
cle is being operated.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface
MMI failed. => page 203.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
vehicles.
Android Auto: check in the Android Auto app if Android Auto permits new
start your iPhone.
Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 214. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 18. Re-
The smartphone is | Make sure that you are using the correct USB adapter and check if the USB
not automatically
detected. => page 203.
adapter is connected correctly to your smartphone and the Audi music interface
Check if the requirements needed to connect a smartphone have been met.
212
Additional settings
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
» Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The
settings will be reset. The system will re-
start. This may take some time.
@) Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update using the online software update.
— Import a map update from the USB connection
to your MMI > page 191.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.
ZA WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
214
G) Tips
The software update may take some time.
Online software update
Applies to: vehicles with online software update
With the online software update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 176, Audi connect.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> Press Search for updates.
> Press on the desired update.
> Press Next.
> Follow the system instructions.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 176.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
Audi smartphone interface
You can connect your smartphone to the MMI
>page 211.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 214.