2020 AUDI A4 Service

8W1012721BB
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. We recommend that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, we provide many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. We also
give you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
We hope you enjoy driving your Audi and we wish you safe and pleasant motoring.
AUDI AG

A WARNING
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.
ca.gov/passenger-vehicle.

8W1012721BB
Table of contents


All wheel drive (quattro).............. 108
Electronic Stabilization Control......... 109
Trailer towing.................0.. EZ
Driving with atrailer................. 112
Assist systems................... 114
Assist systems................... 114
General information. . 114
Surrounding area detection............ 115
Driving information.............. 118
Speed warning systeM...........00 005 118
Camera-based traffic sign recognition... 118
Traffic light information.............. 120
LAPAIMED ws = = sees 5 2 pee ae eee 2s ee 121,
Driver assistance................. 123
Cruise control system.............0-5 123
Efficiency assist sins <2 sew 2s eeu 2 eens 124
Audi adaptive cruise control........... 127
Traffic jam assist.............0.-000. 134
Distance warning « «cies 2s cease cnees es 136
Audi active lane assist................ 137
Audi presense............-00.0 0-0 ee 139
SIGG'ASSISE secsye = 2 orm = 2 oie 4 & tease 8 Ge 143
EXIE WARMING sssovne oo caxneie © © omenaine @ 0 exmnene «9 145
Parking and maneuvering....... 147
TiErOMUCTION « 2 asacees < a asomee wo wma swans 147
Parking aid plus......... 0... e eee eae 147
Rearview camera and peripheral cameras. 149
Rear cross-traffic assist............... 152
Assisted parking...............--005- 153
Park assist: sacs « x wean = a awe = 2 cee 155
Infotainment system............ 158
Telephone....................005- 158
INEFODUCKION « » sie x « caus 4 2 wasn 3 & Rees 158
SOGUP cscceis « + emaneus x © snatteue © « etevine oe mene © 158
Using the Audi phone box............. 160
Using the telephone.................. 162
SEE MGStoiais oo urvanie « 6 awinasen © eveneeoe «sate H 165
MessageS .... 0... cece eee 166
TROUBLESHOOLING awe + wen & 2 nee se tame 167

PAC COMIMBCE 's. cesses 5 6 cise 6 v eseees wo one 169
General information................- 169
Audi connect Infotainment............ 169
Using a Wi-Fi hotspot................ 170
Audi connect Infotainment services..... 170
Functions on demand................ 171
Audi connect vehicle control services.... 171
Settings...............0 000. e eee 172
TRSUBIESHOOUING ses ¢ 3 seen s 5 wae 5 x ce 173
Emergency call................... 174
Overview... ... 2... eee eee 174
Emergency'call « css «sce ss ews o + come 174
Online roadside assistance............ 175
NaVIGSEIGtis: « « meus s x meu + « peme ¢ eo 176
Opening navigation.................. 176
myAudi navigation...............0005 176
Entering a destination................ L177
Stopping route guidance.............. 180
Map... . cece eee cece eee 180
Alternative
routes.............2--00. 182
Additional functions................. 183
Satellite map 183
Map update.... 184
Traffic information w. «sess 2 2 even as sore 185
SETEIIGS sense oo smemeze © oxiettom i © viata w 9 eaoitens 186
RAGIG:: «ccs cs neces & s pomg 2 ¢ eww +o eee 188
General information................. 188
Radio functions................00055 189
Online radio's: ss sees = + ewes sv Hewes ee 191
Options and settings..............00e 193
Troubleshooting.............---000ee 194
PROS wesc as soaen 6 3 sonweme 3 7 meen 6 eo 195
Generalinformation................. 195
Bluetooth audio player............... 195
Multimedia connections.............. 196
Playing media...........-..02--00005 197
Options and settings................. 201
Supported media and file formats...... 201
Troubleshooting. ..........e eee eee ee 203

Table of contents

Audi smartphone interface...... 204
Setup... eect ee 204
TrOuUBLESHOOtING wees « & wees « 2 eos so eee 205
Additional settings.............. 206
System settingS.......+seeeeceeveees 206
Software update...............2.000. 207
Connected devices..........-..000005 207
Legalinformation................... 208
Maintenance and Care........... 210
Checking and Filling............. 210
FUClss: + quan ¢ x deme 2 2 seme ey eee & 2 ee 210
Refuelimgsaiins «+ anawece x a cause « wvensue a © sunnes 211,
Emissions control system............. 213
Engine compartment................. 214
ENQineOiles cscceoe s+ serie oo ermace 2 3 ences ¥ es 216
Cooling systeM........... 00. e eee eee 220
Braketluid): « s wom as ween a ¢ aewee + & oe 222
Electrical.syste miss 2 5 ssw a 6 wm ¥ 0 sro 222
Battery. ..... 2.00.00 ese eee eee ee 223
Windshield washer system...........- 225
Service interval display............... 226
Wheels.............. 0.0. e eee eee 227
Wheelsiaiid Tires « cass ¢ 2 awe ¢ 2 mean a 5 227
Tire pressure monitoring system....... 244
Care and cleaning................ 247
General information wo. ceo saeco es 247
Car washes...............2..20.00005 247
Cleaning and care information......... 248
Taking your vehicle out of service....... 252
Do-It YOUrSEUT v5 ¢ «gee8 & peas es eee 253
Emergency assistance........... 253
General information................. 253
EQUIPITICNE sass ¢ ¢ eens + eeen a 3 ces 3s He 253
Tire mobility kit ose: <2 cere ae eee se ees 253
Changingatire..............0.. eee 255
Space-saving spare tire............... 258
Collapsible spare tire................. 259
JUIMPISCAREING « cowie sv cxsusne » » orem & 0 exanens 260
TOWING «0... eee eee eee 261
Fuses and bulbs.................. 264
FUSES 2... eee 264
BULBSisey 2 youn 3 2 mone a ¢ wow EE erME a 8 ee 268
Customer information........... 269
Data privacy..................000. 269
Image recording............seeeeeees 269
Datamemoniesy. « s sscams sv sume ov ene a 0s 269
Transmitted information.............. 270
Accessories and technical
CHANGES... 1... eee eee eee 272
Warranty......... 00-000. e eee eee 272
Audi Literature Shop..............00. 272
Driving in other countries............. 272
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 272
Accessories and parts................ 274
Reporting Safety Defects.............. 274
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 278
Technical data..................8. 277
Identification data................00. 277
Vehicle dataiscs: = s xews 2s eens sp oes ye 277
Index... 0.2... eee 279

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Instrument cluster


Fig. 3 Instrument cluster overview (analog)

Beery
6/24/2019
3:50pm
6/24/2019
00 T


Depending on the vehicle equipment, the follow- —Gear ... ee eee eee eee 94
ing items may appear in the instrument cluster: — Audi drive select mode ......... 106
@ Left dial Display
7 PACHOIMIBEER 2 csre «2 eases 2 2 eee 13 — Engine coolant temperature =E . . 13
Tab afd) : see cs cae : 2 aes 2 eee 12
) Status line (one or two lines)
5) Right dial
— Convenience display
Fuellevel ..........0.00.0008
Right additional display with speed-
ometer
(®) Left additional display with:


12 |Z WARNING
Applies to: vehicles with Audi virtual cockpit
If there is a severe malfunction in the instru-
ment cluster, the display may turn off. The
indicator
light may also turn on. Stop the ve-
hicle safely. See an authorized Audi dealer or
authorized Audi Service Facility for assistance. |>

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11

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Instrument cluster

Switching the view
Applies to: Audi virtual cockpit
> Press the VIEW button to switch between the
default view @ and the enhanced view (2).
Adjusting the layout
Applies to: Audi virtual cockpit
Depending on the vehicle equipment, various lay-
outs may be available.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit.
> To adjust the desired layout, press @).
Adjusting the additional display
Applies to: Audi virtual cockpit
Depending on the vehicle equipment, the addi-
tional displays that can be selected may vary.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Virtual
cockpit > Configure.
> Select the desired additional display.
Reducing the display
Depending on the vehicle equipment, you can
hide the central area in the instrument cluster.
>» Select on the instrument cluster: vehicle func-
tions tab > EE] button > Reduced display, or
> Press the VIEW button on the multifunction
steering wheel.
Coolant temperature
display
Applies to: vehicles with analog instrument cluster
The coolant temperature display @) > page 11
only functions when the ignition is switched on.
To reduce the risk of engine damage, please ob-
serve the following notes about the temperature
ranges.
Cold range
If only the LEDs at the bottom of the gauge turn
on, the engine has not reached operating tem-
perature yet. Avoid high engine speeds, full accel-
eration, and heavy engine loads.
Normal range
The engine has reached its operating tempera-
ture once the LEDs up to the center of the gauge
turn on. If the i] indicator light in the instru-
ment cluster display turns on, the coolant tem-
perature is too high > page 220.
@) Note
— Auxiliary headlights and other accessories in
front of the air intake impair the cooling ef-
fect of the coolant. This increases the risk of
the engine overheating during high outside
temperatures and heavy engine load.
— The front spoiler also helps to distribute
cooling air correctly while driving. If the
spoiler is damaged, the cooling effect will
be impaired and the risk of the engine over-
heating will increase. See an authorized
Audi dealer or authorized Audi Service Fa-
cility for assistance.
Tachometer
The tachometer @) 9 page 11 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in. Be-
fore reaching the red zone, you should shift into
the next higher gear, select the "D" or "S" selec-
tor lever position, or remove your foot from the
accelerator pedal.
Engine speed limitation
If the Bw indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This will protect the en-
gine components, for example during a cold start
or from overheating.
The engine speed limitation will be deactivated
once the engine has reached its normal operating
temperature and you have released the accelera-
tor pedal.
If the engine speed limitation was activated by
an engine control malfunction, the By indicator
light also turns on. Make sure the engine speed
does not go above the speed displayed, for
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>

Instrument cluster

example when downshifting. Drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
@) Note
The needle in the tachometer may only be in
the red area of the gauge for a short period of
time before there is a risk of damaging the
engine. The location where the red zone be-
gins varies depending on the engine.
Odometer


Fig. 7 Instrument cluster: reset button
The trip odometer and odometer are displayed in
the status bar @) > page 11.
The trip odometer shows the distance driven
since it was last reset. It can be used to measure
short distances. The odometer shows the total
distance that the vehicle has been driven.
Resetting the trip odometer
> To reset the trip odometer to zero, press the re-
set button @.
@® Tips
Distances are displayed in mi (miles) or km
(kilometers).
Outside temperature
display
The outside temperature is displayed in the sta-
tus bar @) 9 page 11.
If your vehicle is stationary or if you are driving at
very low speeds, the temperature displayed in
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the instrument cluster may be slightly higher
than the actual temperature outside due to heat
radiating from the motor.
At temperatures below 41 °F (+5 °C), a snowflake
symbol appears in front of the temperature dis-
play > A\.

ZA WARNING
Do not assume the roads are free of ice based
on the outside temperature display. Be aware
that there may be ice on roads even when the
outside temperature is around 41 °F (+5 °C)
and that ice can increase the risk of accidents.

Engine oil temperature
indicator
Applies to: vehicles with engine oil temperature indicator
Depending on the vehicle equipment, the engine
oil temperature %7 may be indicated by a bar in
the instrument cluster.
» Applies to: vehicles with Audi virtual cockpit:
Open the vehicle functions tab and switch to
the desired view > page 12.
> Applies to: vehicles with analog instrument
cluster: Open the lap timer > page 121.
When engine oil temperatures are low, the dis-
play --- °F (--- °C) appears in the instrument clus-
ter. The engine has reached its operating temper-
ature when the engine oil temperature is be-
tween 176 °F (80 °C) and 248 °F (120 °C) under
normal driving conditions. The engine oil temper-
ature may be higher if there is heavy engine load
and high temperatures outside. This is not a
cause for concern as long as the Ei => page 217
or & = page 217 indicator lights do not turn on.
Boost indicator
Applies to: vehicles with boost indicator
Depending on vehicle equipment, the current en-
gine load (meaning the current boost pressure)
may be indicated by a bar in the instrument clus-
ter.
» Applies to: vehicles with Audi virtual cockpit:
Open the vehicle functions tab and switch to
the desired view > page 12.

Global functions

Global functions
Additional function
buttons



Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To increase or decrease the volume, turn the
right
thumbwheel @) © fig. 21 upward or
downward, or turn the On/Off knob & fig. 22 to
the right or left.
> To mute, push the right thumbwheel or the
On/Off knob.
Selecting the previous/next track or station
> Press the l the On/Off knob to the Left or right.
Fast forward/rewind
> Press and hold the press the On/Off knob to the left or right until
the desired playback position is reached.
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Quick access steering wheel button
Depending on vehicle equipment, the button @)
may provide quick access to various functions.
> @ button, see > page 90.
You can program the >K button with various func-
tions.
> To bring up the function that is currently set,
press the button.
> To perform the function that is currently set,
press and hold the >K button, or:
» Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Steering wheel
button assignment.
> Select and confirm the desired function.
Switching voice operation on or off
«€ button @, see > page 24.
Using the telephone functions
button @, see > page 164.

Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.

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Personalization

Personalization
Users
(ee emul ela)
Applies to: vehicles with personalized user settings
Your vehicle can manage various users in the
MMI. Each user will be assigned the settings that
they last used.
Before you begin driving, you can select a user in
the MMI and load personalized Infotainment and
vehicle
settings.
Possible users in the MMI:
— myAudi user: as a myAudi user, you can use
Audi connect services that require a myAudi ac-
count. Certain settings are transferred online to
your myAudi account. If you log into your
myAudi account in another vehicle, you can
load your settings in the other vehicle.
— Local user: as a local user, you can only store
settings in the current vehicle. Your settings
cannot be transferred to other vehicles. Audi
connect services that can only be used with a
myAudi account will not be available.
— Guest: as a guest, you can store settings in the
vehicle without changing the settings for other
users. Audi recommends only using the guest
user temporarily, because settings can be over-
written by other users.
Depending on vehicle equipment, the following
options may be used to detect the active user so
that the user settings can be loaded automatical-
ly before you start driving.
— Vehicle key
Requirement: the driver's door has been opened.
The detected user must be shown in the MMI.
Confirm the user shown, select another user
= page 27, or add another user > page 27.

ZA WARNING
It may not be possible to load Infotainment
and vehicle settings, or they may only load
partially. The driver is always responsible for
the Infotainment and vehicle settings in order
to reduce the risk of an accident.

@) Tips
— Certain Infotainment and vehicle settings
(such as mirrors, last radio stations) may be
stored, depending on vehicle equipment.
You can find additional information in the
MMI. Select on the home screen: SETTINGS
> General > Legal notes > About Audi con-
nect.
— Applies to: myAudi users: The stored set-
tings can only be transferred to vehicles
that are capable of receiving the transmit-
ted information. There may be restrictions
that prevent this, particularly in other coun-
tries.
— Applies to: myAudi users: The settings can
only be transferred and loaded when there
is coverage from the applicable mobile
phone service provider.
— Applies to: myAudi users with PIN protec-
tion switched on: If the MMI displays a de-
tected user but you simply start driving or
wait without entering the 4-digit PIN, then
the guest user will be selected. Some set-
tings for the detected myAudi user will be
transferred to the guest user.
Teele (aal4
Opening user management
Applies to: MMI
> Press USER on the home screen.
Selecting a user
Applies to: MMI
> Press on the desired user.
> Enter the 4-digit myAudi PIN, if necessary.
Adding myAudi users
Applies to: MMI
Requirement: you must have successfully regis-
tered at my.audi.com and have created a 4-digit
myAudi PIN.
> Press Add user.
> Press Log in now to log in with your myAudi
credentials.
> Follow the system instructions.
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