2020 AUDI A4 Service

Data privacy

These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
—If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
Data collection
Applies to: vehicles with data collection
Depending on the country, AUDI AG may collect
data for the following purposes, for example: of-
fer and product optimization, public safety, pro-
vision of Audi connect remote vehicle services,
and adaptation to customer expectations. For ex-
ample, various technical function data, environ-
mental data, driving data, and usage data will be
collected for a specific purpose and forwarded to
AUDI AG. The data will be sent from the vehicle
at the time the data was collected.
270
Applies to: MMI: You can find additional informa-
tion about data collection in the MMI. Select on
the home screen: SETTINGS > General > Legal
notes > About Audi connect.
If you would like to deny data transmission to
AUDI AG, contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation. You also have the option to deactivate
data transmission within the privacy settings.
Privacy settings
Applies to: vehicles with Audi connect
> Applies to MMI: Select on the home screen:
SETTINGS > Privacy settings.
When using Audi connect services or during data
collection, data will be transmitted from the ve-
hicle.
> To display additional information about the pri-
vacy settings and the associated symbols in the
status bar, press @ in the MMI.
Requirement: the ignition must be switched on.
Setting the maximum privacy settings
When the Activate privacy mode function is
switched on, the data connection is deactivated
or sending of data is restricted, but all safety-re-
lated, legal, or contractually required Audi con-
nect services remain activated. The majority of
the Audi connect services are deactivated.
When the function is switched off, the data con-
nection will be available in order to use Audi con-
nect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.

8W1012721BB
Data privacy

@) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 20.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
—If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped
with persistent data logging. Please review the
complete Privacy Statement to understand our
data handling practices with respect to a particu-
lar service.
You can find additional information about our da-
ta privacy practices in your MMI.
> Applies to: MMI: On the home screen, select:
SETTINGS > General > Legal notes > About
Audi connect.
Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.
For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
271

Accessories and technical changes

Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Emissions Control System Warranties: Federal
Emissions Control System Defect Warranty,
Federal Emissions Performance Warranty
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
— Applies to: USA models: California Emissions
Control Warranties: Short-term Emissions De-
fects Warranty, Long-term Emissions Defects
Warranty, TZEV models Emissions Defects
Warranty, California Emissions Performance
Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet and in the California
Emissions Booklet*.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from
vehicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Fuel may have a significantly lower octane rat-
ing. Unsuitable fuels can cause engine damage.
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
272
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
() Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
Maintenance, repairs,
and technical modifi-
cations
Note the safety precautions > page 214, General
information and > page 256, Raising the vehicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.

8W1012721BB
Accessories and technical changes

Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.


carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.


ZA WARNING
Maintenance procedures, repairs, or technical
modifications that are performed incorrectly
increase the risk of an accident and can lead
to serious injuries.


ZA WARNING
The engine compartment in any motor vehicle
is a potentially dangerous area and can cause
serious personal injury.
— Always use extreme caution when doing any
work in the engine compartment. Always
follow commonly accepted safety practices
and use common sense. Never risk personal
injury.
— Never perform any work in the engine com-
partment unless you know exactly how to

@) Note
— Maintenance procedures, repairs or techni-
cal modifications that are performed incor-
rectly can cause damage to the vehicle, such
as corrosion.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle can
have a negative impact on fuel consumption
and vehicle emissions.
(@) For the sake of the environment
Certain components in your vehicle such as
undeployed airbag modules, pretensioners
and remote control batteries may contain Per-
chlorate Material - special handling may ap-
ply, See www.dtsc.ca.gov/hazardouswaste/
perchlorate. When the vehicle or parts of the
restraint system including airbag modules
and safety belts with pretensioners are scrap-
ped, all applicable laws and regulations must
be observed. Your authorized Audi dealer is
familiar with these requirements and we rec-
ommend that you have your dealer perform
this service for you.
(i) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures
273

Accessories and technical changes

affecting the body should be performed by an
authorized Audi dealer or authorized Audi
Service Facility, who will perform the work ac-
cording to Audi factory specifications. Only
Audi Genuine Parts are used when Audi ex-
perts perform repair or service procedures.
Failure to use Audi Genuine Parts or Audi Gen-
uine Accessories or performing repairs incor-
rectly
may result in severe vehicle damage,
such as corrosion.
Accessories and parts
Consult with an authorized Audi dealer or author-
ized Audi Service Facility before purchasing ac-
cessories or replacement parts. We recommend
that you have your vehicle serviced by an author-
ized Audi dealer or authorized Audi Service Facili-
ty and that Audi Genuine Parts and Audi Genuine
Accessories are used.
Audi does not endorse the use of products and
accessories that it has not evaluated, even if the
product is approved by a certified testing agency
or government agency.

ZA WARNING
— Installing unapproved accessories or incor-
rect replacement parts can cause vehicle
damage and can increase the risk of an acci-
dent.
— On vehicles that have factory-installed li-
cense plate brackets on the front of the ve-
hicle, the brackets may only be replaced
with ones that are the same size and made
of the same material. Do not install any li-
cense plate brackets on the front of vehicles
that do not have factory-installed brackets.
Otherwise, the function of the system could
be impaired.

() Note
A correctly-installed exterior antenna is re-
quired for operating radio equipment in the
vehicle. Otherwise, the increased electromag-
netic waves can cause malfunctions in the ve-
hicle. Observe the regulations in the country
where the vehicle is being operated and the
274
instructions from the radio equipment manu-
facturer.
Reporting Safety Defects
Applicable to U.S.A.
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately in-
form the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Audi of America,
Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;

8W1012721BB
Technical data

Technical data
Identification data
Vehicle data label
XXX X= HKNK WOK XX
(Hae wrccnce XX XNKKKNKK
Frm XXX XX
2
3 }—— MOTORS / GET. 8
eco au cone XXX
LACKNR / INNENAUSS.
PANT NO, INTEROR XXXX [XXX XXX / XX
M. - AUSST. / OPTIONS
EOA 7D5 4UB 6XM 5SG
2EH
JOZ 1LB 1AS
3FC SMU 7X1
FOA 9G3 0G7 OYH OJF
TL6 3KA 8EH U1A X9B QZ7
1XW 8Q3 9Q8 8Z4 D2D
716 CV7 7KO 4X3 2K2
3L4 4KC 3Y0 413
1SA 7GB Q1A

RAZ-0668
XX XXXXXXX XX. X.X XX
XXX KW XXX
XXX XXX

SRW
1BA
SH
5D2
4GQ

ee

Fig. 192 Vehicle identification label
The vehicle identification label > fig. 192 is locat-
ed in the luggage compartment under the cargo
floor cover.
The vehicle identification label information can
also be found in the Warranty & Maintenance
booklet.
Vehicle data
The sticker contains the following vehicle data:
@® Vehicle Identification Number (VIN)
@ Vehicle type/engine output/transmission
® Engine and transmission codes
@) Paint and interior codes
© Optional equipment numbers
Vehicle identification number (VIN)
The VIN is located in the following areas:
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Vehicle infor-
mation.
— On the vehicle identification label
— At the front behind the windshield*
— Inthe motor compartment on the right side
Notes about technical data
The values may vary based on special equipment
as well as market-specific equipment and meas-
uring methods.
Please note that the specifications listed in the
vehicle documentation always take precedence.
G) Tips
Any technical data that is missing was not
available at the time of printing.




Length (in (mm)) | Width (in (mm)) | Width across the | Height at curb
mirrors (in (mm)) | weight (in (mm))
A4 allroad 187.5 (4,762) 72.7 (1,847) 79.6 (2,022) 58.8 (1,493)
A4 sedan 187.5 (4,762) 72.7 (1,847) 79.6 (2,022) 1,428 (56,2)
S4 sedan 187.5 (4,762) 72.7 (1,847) 79.6 (2,022) 1,428 (56,2)

277

8W1012721BB
Index

Numbers and
Symbols
3-zone deluxe automatic climate control.... 88
A
ALC cooling MOde ss « « vesiev «sass w © wernin eon 88
Accelerator pedals sais se cai sv aac oe ews 96
also refer to Accelerator pedal........... 96
AGCOSSONIES «vce. «0 cesses « wesese ao nreree © 5 78,274
Active lane assist
refer to Audi active lane assist.......... 137
Adaptive cruise control................. 127
Adaptive dampers............-.0000005 106
Adjusting air distribution (automatic climate
control system) ......... 0.0.00. e eee ee 89
Adjusting the brightness................. 52
Adjusting the sound..............-...0- 206
Adjusting the temperature (automatic climate
control system) ...... 0.0 e cee eee eee 89
Adjusting the volume..............000005 26
Aitbagsystemn « «: swersve « sxaneus + cuneons wx anecome o 67
Alarm system
refer to Anti-theft alarm system.......... 33
Alignment pin (changing the wheel)....... 253
Alleweatherlightscses ws ances © sonasie » i axssane a 48
All Season tireSiens ss emans e e emie eo enews oo 242
All wheel drive
refer to quattro... . 2... eee eee ee eae 108
AMI
refer to Audi music interface........... 196
Android Auto
refer to Audi smartphone interface...... 204
Anti-freeze
Windshield washer system............. 225
Anti-lock braking system............00-5 109
Anti-Slip Regulation.................05. 109
Anti-theft alarm system..............000 33
Apple CarPlay
refer to Audi smartphone interface...... 204
Aspect ratio (video) ................ 199, 201
ASR
refer to Anti-Slip Regulation............ 109
Audi active lane assist..............0005 137
Cleaning the camera area.............. 248
Audi adaptive cruise control
Cleaning the sensors..............
Predictive control.............05.
Traffic jam assist.............00-.
Audi adaptive light.................
Audi connect
refer to connect...........eee eee
Audi connect Remote & Control
refer to Vehicle control services.....
Audi drive select...............0005
Audi music interface............00.
AudiosFileSviccs «x eon 2 wwe « o emcee 9 8 5
Safety measures..............005
Audi pre sense front..............0-
Audi side assist
refer to Side assist................
Audi smartphone interface..........
Legalinformation................
Audi virtual cockpit
refer to Instrument cluster.........
AUTO
Automatic climate control system...
Automatic headlights.............
Auto Lock (central locking) ..........
Automatic climate control system... .
Automatic luggage compartment lid....
Automatic transmission............
Automatic wipe/wash system........
Average consumption..............
AVETAGE SPEEd ss 5s aean sy ows Bee
B
Band
279

8W1012721BB

Panoramic glass roof.................-. 44
Sliding/tilting sunroof...............005 43
Sunshade (rOOf)'s + ween a 2 wome a 2 cores va eee 44
WINdOWS « wscsese 2 6 ansree 6 o areene a a mmo 2 a aos 42
Gockpit diMMiNg:: « sw ss sews oa eee se es 52
Cockpit (OVEnVieW) « » wwe ss wee seen as cee 6
Collapsible spare tire...............0... 259
Collapsible tire
refer to Collapsible spare tire........... 259
GOlGrCOdG i: = «eee + xaen x 2 Bee a tee ees 277
Compact spare tite = sews y 2 emus se seems ¢ a oe 258
Compartments..............0-.02.0000- 78
Compass inthe mirror..............00005 57
Compliance ..... 0.0... cee eee eee eee 275
Conferencercallicics « o sosvese 0 0 semi a a mace ene 164
Configuration wizard « cccc.s «ews oo emi ae € 18
CONMECUiees ow smears 2 6 eames 3 He 2 6 HeaMEW © wens 169
Data plans........... ee eee eee eee 173
Data Privacyes ss ees sy ose s pees s 3 eee 271
Emergency:calll sess 2s mesic + ewrama » wenn « 174
Infotainment....................2005 169
Infotainment services... ..0... 6.0.5 cee 170
Online roadside assistance............. 175
Vehicle control services... cc... cee es T/L,
Connected devices
Device overvieW........-... 00-2 e eee ee 207
Connections
referto Media...............0-0- 195; 197
Consumer information.................. 272
Consumption
REGUGCING = gaan s 2 aams « noun 6 = Ree 4 5 ROR 99
Consumption (fuel) ........ 2.0.0 15
Contacts
Importing and exporting.............. 166
Updating inthe MMI.................. 166
also refer to Directory...............0. 163
Convenience key........ eee cece eee eee 30
Convenience closing..............++++- 42
also refer to Vehicle key................ 34
Convenience opening and closing
Windows or panoramic glass roof........ 42
Coolant temperature display.............. 13
Cooling system
Adding
coolant..............0.-. eee 221
Checking the coolant level............. 221
Coola Ntseiess 6 2 seine so sovsias eo cere @ x como 220 Cornering
lightics « «cose x 2 secs eo eerie oo ae 48
Cruise control system. ....... 000s ee eee 123
Cup Holdersiescs + ¢ saws s ¢ ees sy eee + e eww x 78
CUFPENECONSUMPLION ais < ease az new ox care 15
D
Data module

Serial number (IMEI) « weiss ss cncane a a wares @ 165
Data plans sss x 5 cows so ween 2s awn oo wee 173
Data Privacy’: « saws = = ses < ¢ sees x 2 eee ee 271;
Date wees : x ween 5 2 nes Fn ERR EES Eee 15
SOTUNG)s ¢ aston a 2 mas a i em @ 8 em & 4 ames 206
Daytime running lamps...............05- 48
Declaration of compliance...........0005 275
DEF CINStrUrMEnt ClUStED) |: saccu s x wows 5 x eae 11
Demo mode
refer to Presentation mode............. 186
Destination onthe map................. 179
DEtailSis : = mx = come 2 2 noe § E neR st me 179
Determining correct load limit........... 241
Digital compass .......... 00. eee eee eee 57
Dimensions............0..0.00..00000- 277
Dimming the exterior mirrors............. 53:
Dimming the rearview mirror............. 53
DineGtOr yin «+ secowi oo seme + o somes % & sense oo 5 163
Business card. ............00 2.00 e eee 163
Settings.......... 0.02.00. e eee eee 165
Display
Cleanings = » sees 5 = sews s = eews te eee ee 249
Displaying tooltips...............-..00- 18
Disposal
Distance Distance
warning .............0.0 eee ee 136
Doors
Child safety lock.............02.000000- 41
Door'contactiswiten s « sasay a « saws 4 & ara 4s SL.
Mechanically unlocking and locking....... 32
Driver information system................ 12
Drives
referto Media...........-...0-.. 195, 197
Drive select
refer to Audi drive select............... 106
Drive systeM.. 1... ee eee eee eee 98
Audi drive Select’: scws « ¢ swe ¢ v e@am ov oe 106
Drive system (message)................. 100