
Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at seals on
342
side windows, doors, the hood, the luggage com-
partment lid, or the panoramic glass roof* or at
tires, rubber hoses, insulating material, the pow-
er top*, sensors*, or camera lenses*. Keep a dis-
tance of at least 16 in (40 cm).
Plug-in hybrid drive: do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows, the panoramic glass
roof*, and the power top” are closed and the
windshield wipers are off. Follow instructions
from the car wash operator, especially if there are
accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >

8V2012721BK
Care and cleaning
ZA\ WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
() Note
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding
function.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage, do not wash
the power top* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
— Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
(@) For the sake of the environment
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle
components, refer to the following tables. The
information contained there is simply recommen-
dations. For questions or for components that
Exterior cleaning
are not listed, consult an authorized Audi dealer
or authorized Audi Service Facility. Also follow
the information found in > A.
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 50
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with solvent-free cleaning solution
Camera lenses Camera lenses: soft cloth with alcohol-free cleaning solu-
tion
Snow/ice Hand brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution >
343

8V2012721BK
Care and cleaning
Component Situation Solution
Plastic parts Deposits Damp cloth
Heavier deposits Mild soap solution 2), detergent-free plastic cleaning solu-
tion, if necessary
Water-based deposits
such as coffee, tea,
blood, etc.
Displays/instru- | Deposits Soft cloth with LCD cleaner
ment cluster
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®)
Safety belts Deposits Mild soap solution ®), allow to dry before letting them re-
tract
Textiles Deposits adhering to | Vacuum cleaner
artificial leather, |the surface
Alcantara Absorbent cloth and mild soap solution®
Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary ®
Natural leather Fresh stains Cotton cloth with a mild soap solution®
Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
Dried stains: stain remover suitable for leather
Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
Dried stains: grease dissolving spray
Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather
nents
Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
ZA WARNING
The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
favorable conditions such as wetness, dark-
ness, or low sun can result in increased glare.
Wiper blade chatter is also possible.
345

8V2012721BK
Fuses and bulbs
Fuse assignment - Interior
No. Equipment
RAZ-0793,
PO ee
15°16°17-18 19 20 21
PZ ply lip y ips}
ei Hes ole” So}
32°33 34 35 36 37
F15
Electronic steering column lock, conven-
ience access control module
F16 TV tuner, telephone antenna
F17 Instrument cluster
F18 Rearview camera
F1I9 Vehicle positioning
F20
Engine components, AdBlue, charging sys-
tem
F221
Steering column, steering wheel heating
switch module
F24
Right vehicle electrical system control
module
F25 Driver's side front/rear power windows
F26 Seat heating
F27 Vehicle electrical system control module
F28 Power top control module
Fig. 281 Vehicle interior: fuse assignment
F29
Vehicle electrical system control module,
interior lighting
No. Equipment
F30 Diagnostic connector
FL Engine components, AdBlue
F2 Seat adjustment
F32
Front camera, parking system, ACC sensor,
lane change assist
F4
Infotainment control panel, Infotainment
components
F33 Airbag
FS Gateway
Fo
Selector lever (automatic transmission),
steering lock
F34
Hold assist button, interior sound, back-up
light switch, temperature sensor, neck
heating and sockets, power top operation
button
Air conditioning/heating controls, auxiliary F35
Air quality sensor, automatic dimming
rearview mirror, diagnostic connector, cen-
F7 |heating, rear window defogger, tire pres- ter console power supply
sure monitor F36 | Right headlight (LED, Matrix LED)
Electromechanical parking brake switch, F37 | Left headlight (LED, Matrix LED)
light switch, rain/light sensor, anti-theft F38 | High-voltage battery
ae ene eee dent F39 | Passenger's side front/rear power windows
range control F40 | Cigarette lighter, sockets
F9 |Steering column electronics F41 | Passenger's side safety belt tensioner
F10 | Infotainment system display F42 | Central locking area
Tl Left vehicle electrical system control mod- F44 al ee
ule, airbag FAS | Driver's side seat adjustment
F12 | Infotainment components F47 | Rear window wiper
F13 | Driver's side safety belt tensioner, airbag F48 | Outer sound actuator
F14 | Heating and A/C system blower control
361

Fuses and bulbs
No. | Equipment No. | Equipment
Clutch sensor, engine start, high-voltage
F49 3
battery, power electronics
F52 F53 Level control system control module
Rear window defogger
The power seats* are protected via circuit break-
ers that automatically switch on after a few sec-
onds after the overload has been reduced.
Fuse assignment - Engine compartment
RAZ-0794)
1 0
&
F:}
vi
6
5
4
5}
Fig. 282 Engine compartment: fuse assignment
No. | Equipment
F3 | Engine control module
FA Engine components, engine cooling, aux-
iliary heater, exhaust treatment
Engine components, fuel tank system
(diesel), CNG cut-off valve
Brake light switch
E5
Fo
Engine components, water pumps, tank
F7 ; . ee cae
system (gasoline engine), electrification
F8
F9
Heat oxygen sensor
Engine components, exhaust door, glow
time control module
F10 | Fuel control module, fuel pump
362
F13 | Transmission fluid pump
F15 |Horn
Power and control electronics, engine
components, ignition coil, options mod-
ule
F1l6
Electronic Stabilization Control (ESC), en-
F17
gine control module
Terminal 30 (voltage reference), battery
F18
es
monitoring
FIO F20
F21
Windshield wipers
Anti-theft alarm system
Automatic transmission
Terminal 50 diagnosis, engine control
F22
module
F23 | Engine start
Vacuum pump, water pump, high pres-
F31. 2
sure pump, fuel injectors
F33
F34
F35
F36
F37
Brake pressure reservoir, recuperation
Brake booster
Climate control system
Left front headlamp
Parking heater
F38 | Right front headlamp
Bulbs
Replacing light bulbs
For your safety, we recommend that you have
your authorized Audi dealer replace any bulbs for
you.
It is becoming increasingly more and more diffi-
cult to replace vehicle light bulbs since in many
cases, other parts of the car must first be re-
moved before you are able to get to the bulb.
This applies especially to the light bulbs in the
front of your car which you can only reach
through the engine compartment.
Sheet metal and bulb holders can have sharp
edges that can cause serious cuts, parts must be
correctly taken apart and then properly put back
together to help prevent breakage of parts and >

8V2012721BK
Index
HFP
refer to Hands Free Profile............. 169
High-voltage battery.................00. 96
Audi e-tron compact charging system.... 105
GharGin Giese 2 vas o wens ey wees ae eeee 2 111
Not running for long periods of time..... 100
High-voltage’systemtiein x 0 consis se sssinos 6 0 vense 96
High D@aIBics <2 ewes oe weave oe muse a v immeew & e 44
High beam assistant................00. 44
Hillidescemticomtrols. wiscees oo scaessn m » sxmene o 6 au 89
FW HolGhassist cies wa owen v a oven oe aaron a 60 74
Homeraddressis « sissies 2s wears a 0 sews os 191,196
HOH « scene 5 & coven 5 2 eases ¥ & HER 5 EEG oF RE 8
Hotspot
FEFEP EOWA Lis « seewevee & wesw 4 ¥ movin 187,214
How are child restraint system anchors relat-
ed to child safety.................0000. 292
How many airbags does my vehicle have?.. 260
How safety belt pretensioners work....... 252
I
Idle
refer to Gears. 1.2... ee eee eee ee 75
Ignition
Switching on and off...............200- 71
Imbalance (wheels).................5-. 328
Immobilizer
refer to Electronic immobilizer........... 26
Important things to do before driving..... 237
Importing and exporting (contacts)....... 179
Improperly worn safety belts............ 251
Indicator lights............. 0... c eee eee 10
Airbag system... cee eee eee eee 265
PASSENGER AIR BAG OFF .............. 265
INTANtSEAES seus: xs eens & 2 wate ose a oe 284
Input
Using the! MMEtOU GH sii «= ssc o svacane ov ove 149
Using the speller................-.00. 153
Input level (media)... 0... 0.0. cee ee eee 222
Inspectiontinternvales « sui ¢ wemin a 2 ames a sam 318
Installing the upper tether strap on the an-
Chorage.... eee eee eee eee 295
Instrument clusters « csiscss sa savas a a avesie 0 ¥ ae 14
Cleaning.......... cece ee eee eee 345
Failure: » s esau ¢ 2 away 4: eeu s ReeR ae EER 14
Service interval display................ 318
Instruments
Adjusting illumination.................. 47
Interference-Causing Equipment Standard
(IGES)"s sass 2 § saws 4 3 Sano ¢ 4 SaiOR ES BORE EE 378
Interior lighting. .......... cee eee eee 46, 47
Interior monitoring.................5005 30
International travel..............00 000 187
Internet
refer to connect..........0e eee eee eee 182
Internet radio... eee eee eee 215
Interval mode (windshield wipers) ......... 49
iPhone
refer to Audi music interface........... 217
iTunes tagging.......... eee eee eee eae 206
J
Jukebox... cee eee 213
JUMAPISEALE cesnccs « sxc & 2 corners 6 x ose wo ae 365
JUmpistartin pes x « wean x 3 seems oo ssen 364, 365
K
ROY. socuass a 0 imines @ 2 anes 5 0 eRe 2B eRe & BERN 26
Convenience opening and closing......... 34
Key
replacement............0eeceeeeee 26
Replacing the battery.................. 27
Unlocking and locking............... 27,28
Rick=GOwins. « sss uo semaens = a sansime » s aecowne © 7 ence 76
Kineeraitbagsi: s scsiss s 3 sae oi maven 9 6 mero 6 5 269
Description. ....... 0.0.0. cece eee eee 269
How they Work: «2 sewn x x agama o wee cog 270
Important safety instructions.......... 271
L
Lane assist
refer to Audi active lane assist.......... 128
Bap TIM|R. & sews & a arenes 6 ¥ swine we wanes we oun L117
LATCH ss «a ovacans « 3 anmews oo asonast a a omuiw « arama a 292
Description............0..0..0..000. 293
Installing a child restraint............. 293
LOGAtION « sswsows 6 2 crocs yo cares wo ame Yo ane 292
Mounting and releasing the anchorage
hook... eee eee eee 293
Launch Control. ...........2..220- eee 77
Leather care andcleaning............... 345
Left control button..............e seen eee 18

8V2012721BK
Refueling = scsi:
Plug-in hybrid drive..............00008 302
Remote control key.............2.000005 26
Convenience opening and closing......... 34
Key
replacement..............---00005 26
LED woscnss so: scatene ow stizous ms omens « witetoms « aneess 27
Replacing the battery.................. 27
Synchronization’: « csi ¢ ess se sores 6 2 cis 27
R@pails gcse « ¥ esas + waen © HetR se Ses ee 374
Airbag SystetMses « « cssies «a avssese 2 o cicsuars 2 268
Replacement key........ ces eee enee eee 26
Replacement parts..............-02000- 376
Replacing
Light BULBS « ssc: = swaveie © = sescwne ¥ eaves © 28 362
Replacing wiper blades................0. 51
Reporting Safety Defects................ 376
Reset
refer to Restart (MMI) .......... 00.0005 235
Restart(MMI) wsaior . & ssoms 6 2 voscues so semis woo 235
RetractOfecs « s sccm « x pews so cee 5 ott 248
Reverse gear
HEfEr EOSGOAMS evecess x 8 ereee ae ewer a 8 somes a are 75
Rewinding (audio/video file)............. 219
Right control button... « : secas : eeee sy ees 18
RitiS: = seme < 2 seen s eee Es HOR oe ROE ee 334
ClOaNING 6c caea oe eases ov ese oo maces © 8 343
Ringtone'settingS a. < «sss sc mews ss ewe os 180
Road Gartieh woe ss sews 2 9 ewe s gees & mae 97
Rollbar
refer to Active rollover protection system. 242
Roof load « saves ¢ & saws 3 % mew 4» mews 4 63, 380
Roof tackswe = » aewis = & seme : 5 cee ee Bee SE ae 63
also refer to Roof rack......... ce ee sees 63
Rowtercriteria « wasn as wae oe snes ¥ % orien os 198
Route guidance
refer to Navigation............... 160, 189
S
Saferdriving Wabitsievn x « sessni « ¥ avowice s w anwar 237
Safety
Airbag system.... 0... eee eee eee 253
BeltS icc 5 x wees ¥ = eG § fem FOE eR 2 8 ee 245
Correct seating position............... 238
Pedal area... eee eee eee eee 241
T6lEPhONG ccs « & sees ¢ bree s ¥ Hewes ¥ Bes 169
Safety belt position..................0. 249
Safety belt height adjustment.......... 251
Safety belts worn by pregnant women.... 250
Safety belt pretensioner
Service and disposal.................. 252
Safety belts acs ss eses ¢ s qeeg ss pee ee 245, 248
AGIUSEING jess. a axes vo orsusm 9 8 soe + Hm 251
Cleaning. ......... 0. cece ee eee eee 345
Danger to passengers who do not wear a
Safety belt). « scisise x « sevaies «a sussesa 6 0 envesse @ 246
Fastening ........... 0.00 cece eee eee 248
Height adjustment...........6..00 eee 251
Improperly: Worcs «comer e meee ee mace 251
Not worn. .... 22... cece cece eee eee 246
Safety belt position..................- 249
Safety instructiOnsi.: ¢ 6 ws 6 6 ween es oes 248
Securing child safety seats............. 289
Special considerations for pregnant wom-
GN cevoeas ow cscoess vo owas © setae 3H oeoHEWG vo oe 250
Unfastening........... cece eee eee eee 250
Warning/indicator light............... 245
Worn'propertly « sess « scene v eee ev sees 247
Safety belt warning light................ 245
Safety instructions
for side curtain airbags................ 276
for using child safety seats............. 282
for using safety belts................. 248
Monitoring the Advanced Airbag System... 267
Saving fuel
COASEIING's 5 4 comers w x cxmmes » o aeoree @ v amenene © 4 one 78
Economy tips (analog instrument cluster)... 23
Efficiency program (analog instrument clus-
TON) eee eee eens 23
Energy consumers (Audi virtual cockpit)... 22
Recuperation ; « wis «= eas « ¢ cee < peews 5 22
Scam (FAG) es = & meus © & ees o Oe Fe eS 207
Screen
refer to Display’. «sieves ceea es eeene 17,20
Screwd river's « « eae. s < wes sv ees ee EES Ge 348
SD card reader (MMI) ses s veue se eee ees 212
Search area (point of interest)............ 191
Search function
refer to Free text search........... 154, 221
Seat adjustment
Head restraints’. . = sc. 2 2 sea oe bese a vo 56
Seating capacity: « « wax » ¢ aews sy sewed ¥ oe 245
391

Index
Seating position
Driver... ce cece eee 238
FONE PaSSeniGerway « x enews we xs Rem ee 239
How to adjust the front seats........... 239
Incorrect seat position................ 240
OGCUBANES » seme + ees 5: ween se eee ss 238
Rear paSSengers ...... cscs eee eee e eee 240
Sea transport: « sens ss sews sv ewes © 2 wae g 97
Seats
AGUSTIN Gssisere oo esvetice oo soacare 2 wosneaie 2 weave « 54
Cleaning....................00000008 345
Correct seating position............... 238
Easyseatientey snc « x scene a 2 aman 3 a onder vo 55
Folding... 0... sce e eee eee 62, 63
Number of seats's « sews ¢ 2 sass 2 x eee oo 2 245
Seat Meating’s + ives se ssw 3 2 eaves ov wm © 67
Secondary phones. ¢ vex os wen a soe 170, 232
Selecting a source (media).............. 219
Selection menu................ 18, 148, 152
Selective door unlocking..............--- 25
Selector lever. .... 0.0.00... cece eee eee 75
Self-learning navigation
refer to Personal route assistance....... 195
Service and disposal
Safety belt pretensioner............... 252
Service interval display..............005 318
Service position
refer to Replacing wiper blades.......... 51
Settings
DIF@GtOnY = ccsrse oo eres © siraneee mo evairaas we ¥ Heats 180
Map... sce ccc cece ee eee eee 200
Medial: + = sess = 5 meme ¢ 9 eee ¢ eomee & 2 cee 222
Navigationisis «accom + « caver © wenene «6 meee 197
Radio... .. 2... cece 209
System (MMD es « = awe ¢ o aes ¢ pews 2 ve 230
Telephone verccc 2s accsece 2 v convene x v exmame eo eoeee 180
Voice recognition system.............. 231
Wi-Fi hotspot eves = s sees : 2 pees ae wees es 187
Setting the language................... 230
Shift light indicator..............2..000- 24
Shift paddles.......... cc eee eee ee eee 76
Ship carrier... 2... eee eee 97
Shuffle... 2... eee eee eee 222
Side airbags
Description.......... 0... eee eee ee eee 271
How they Works: ; «sees ss sees sees eee 273
392
Side assist
refer to Audi side assist................ 131
Side curtain airbags............-....00. 274
DeSCriPtiGn sa = s assas ¢ ¢ eaves = & eases 3 x He 274
How they Works ¢ «sews os ews es eens a 276
Safety instructions .......... eee eee ee 276
SIMIGAatd « « ccsasin + +: mesma © wrens 3 mnasias 6 & winenne 183
SiriusXM alert notifications.............. 208
Sliding/tilting sunroof
refer to Panoramic glass roof............ 35
Smartphone
refer to Telephone...............-.00- 169
Snow chains............. 000 eee eee ee 335
Socket
refer to Power sourceS..........- eee eee 59
Software update
refer to System update (MMI).......... 234
Software (MMI)
Version. .
Sources of information about child restraints
And their us@y»: » » wee: « y sews & » eee xe ee 297
Space-saving spare tire (compact spare tire) . 357
Spare tire........... 20... eee eee 357
Spare wheel............0 00 cece eee eee 357
Speed-dependent volume adjustment..... 234
Speedometer........... 2. 0c eee eee eee 14
Speed warning systeM.......... 0c eee ee 1Is
Spelletiscs « v save v « mame oo more 2 o temew ¥ wens 153
SPONECISPlAYS's & svar « x sven a & ween 3 & EGH o 3 24
SPOEVIEW ics « = seme & x seme so Hows ee ees ge 19
SPOrty CriViNg = sees = y wees 2 y oes se wee yes 89
Start/Stop system.............-000 eee ee 83
Starting to drive............ 0. ee eee eee 73
Station scanning (radio)
refer to Refresh station list (radio)....... 209
Steering............ 0.0.02 cee eee eee 92
also refer to Steering .........000e00008 92
Steering locks: + s vse ss eis & x eres 71, 72, 92
Steering wheel
AGjUSTING secs 2 wei + wen es Reem oo EER 58
Shift paddles. ........... ccc cece e ee eee 76
Steering wheel heating................. 68
also refer to Multifunction
steering wheel...............-- 17,19, 20