2020 Acura MDX HYBRID audio

315
Features
Audio Error Messages
CD Player
If a disc error occurs, you may see the following error messages.
Error MessageCauseSolution
This function is not available
because the system has
encountered a file error or a
DRM protected file.
Track/file format not supported●Current track/file will be skipped. The next supported track/file
plays automatically.
This is a bad disc. Please see
your owner’s manual for
more details. Push Eject.
Mechanical error
●Press the (eject) button and remo ve the disc, and check that the
error message is cleared.
●Check that the disc is not dama ged or deformed, and insert the
disc again.
2 Protecting CDs P. 324
●If the error message reappears, press the button, and pull out
the disc.
●Insert a different disc.
If the new disc plays, there is a problem with the first disc.
●If the error message repeats, or the disc cannot be removed,
contact a dealer.
Do not try to force the disc out of the player.
Mecha Error
This is a bad disc. Please see
your owner’s manual for
more details.
Servo error
Check the discDisc error●Check that the disc is not damaged or deformed.
2Protecting CDs P. 324
Heat ErrorHigh temperature●Turn the audio system off and allo w the player to cool down until
the error message is cleared.
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uuAudio Error Messages uHard Disk Drive (HDD) Audio
Features
Hard Disk Dri ve (HDD) Audio
If an error occurs while playing the Hard Disk Drive (HDD) Audio, you may see the
following error messages. If you cannot clear the error message, contact a dealer.
Error MessageSolution
HDD access error.
Please consult your dealer.—
The navigation system temperature is too high. For
protection, the system will shut off until it cools down.Turn the audio system off and allow the player to cool down until
the error message is cleared.
The navigation system atmosphe ric pressure is too low. For
protection, the system will shut off until the pressure returns
to safe levels.The navigation system has difficulty reading the HDD when the
atmospheric pressure is too low. The navigation system starts up
automatically when the atmosphe ric pressure returns to safe
levels.
Unplayable FileAppears when a file format not supported. Current track will be
skipped. The next supporte d track plays automatically.
There is no data available.Appears when the HDD is empty or there are no available files in
the HDD.
This function is not available during CD recording while the
CD is recording to the HDD.Appears when no available function is selected while the CD is
recording to the HDD.
Generating voice recognition commands. Please try again
later.Appears when no available function is selected while the
dictionary of the Song By VoiceTM recognition function is
generated.
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uuAudio Error Messages uiPod/USB Flash Drive
Continued
Features
iPod/USB Flash Drive
If an error occurs while playing an iPod or USB flash drive, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
Error MessageSolution
Communication error
detected. When safe, please
reconnect your device.Appears when there is a problem wi th the audio system. Check if the device is compatible with the
audio system.
This USB device is
incompatible. Please see
your owner’s manual for
more details.
Appears when an incompatible device is connected. Disconnect the device. Then turn the audio system
off, and turn it on again. Do not reco nnect the device that caused the error.
This version of iOS is not
supported.Appears when an unsupported iPod is connected. If it appears when a supported iPod is connected,
update the iPod software to the newer version.
There is an authentication
error. When safe, please
reconnect your device.
Appears when the system does not acknowledge the iPod. Reconnect the iPod.
This function is not available
because the system has
encountered a file error or a
DRM protected file.
Appears when you select the grayed-out option on the screen while displaying the DRM or an
unsupported format file.
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uuAudio Error Messages uiPod/USB Flash Drive
Features
Error MessageSolution
There is no data detected.
When safe, please check
your device and try again.
Appears when the iPod is empty.
Appears when the USB flash drive is empty or ther e are no MP3, WMA, or AAC files in the USB flash
drive.
Check that compatible files are stored on the device.
UnsupportedAppears when an unsupported device is connect ed. If it appears when a supported device is
connected, reconnect the device.
USB hubs are not supported.
To listen to audio, directly
connect device to USB port.Appears when the USB device is connected via the USB hubs. Disconnect the USB hubs and directly
connect the device to the USB port (2.5A).
iPod
USB flash drive
iPod and USB flash drive
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uuAudio Error Messages uPandora ®
Continued
Features
Pandora ®
If an error occurs while playing Pandora ®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageSolution
This USB device is incompatible. Please see your owner’s
manual for more details.Appears when an incompatible de vice is connected. Disconnect
the device. Then turn th e audio system off, and turn it again. Do
not reconnect the device that caused the error.
There is an unsupported device detected. When safe, please
reconnect your device.Appears when there is a problem with the audio system. Check if
the device is compatible with the audio system.
No stations have been created . When safe, please create a
station on the device.
Appears when there is no station list on the device. Use the device
to create a station.There is no active station.
This PANDORA station is currently not available. Please select
another station.
Music licenses force us to limit the numb er of tracks you may
skip each hour.Appears when you try to skip a track over the predetermined
number of times in an hour.
The system is unable to save rating.
The system is unable to save bookmark.
or
The system is unable to skip.
Appears when the commanded operat ion is failed. Try again later.
There is no data available.Appears when no data is available with Pandora ® activated.
Reboot the app and reconnect the device.
U.S. models
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uuAudio Error Messages uPandora®
Features
Error MessageSolution
The PANDORA app version on your device is not supported.
When safe, please update the app and try again later.Appears when Pandora ® version is not supported. Update
Pandora® to the latest version.
PANDORA is performing system maintenance. Please try
again later.Appears when the Pandora ® server is in maintenance. Try again
later.
The system cannot connect to PANDORA. When safe, please
check your device.
Appears when Pandora ® is unable to play music. Check your
device.
The system is unable to play PANDORA. When safe, login to
PANDORA.
The maximum number of stations that can be created is 100.
To create more, please delete one or more previously created
stations.Appears when the number of created stations reaches the
limitation. Delete one or more created stations from Pandora ® app
on the connected device.
The system is unable to create a new station. Please try again.Appears when there is a temporar y error with the audio system.
Try again later.
The system is unable to play PANDORA. Please try again later.Appears when your connected device has network problems.
Check your device.
When safe, please check your device.
Appears when your connected device has some kind of problem
such as being out of the service area.
Check that the connected device is within the service area, and
then try again to play Pandora ®. If the problem persists, consult a
dealer.
The system is unable to play PANDORA.
Music licensing restricts play in this area.Appears when you try playing the Pandora® in the country where
the service is not available.
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uuAudio Error Messages uApple CarPlay/Android Auto
Continued
Features
Apple CarPlay/Android Auto
If an error occurs while using the Apple CarPlay or Android Auto, you may see the
following error messages. If you cannot cl ear the error message, contact a dealer.
Error MessageSolution
A charging error has occurred with the connected device.
When safe, please check the compatibility of the device and
USB cable. Please see your ow ner's manual for more details.
This USB device is incompatible. Please see your owner's
manual for more details.
Appears when an incompatible de vice is connected. Disconnect
the device. Then turn th e audio system off, and turn it again. Do
not reconnect the device that caused the error.
Unable to start Apple CarPlay. When safe, please confirm the
USB connection.Appears when Apple CarPlay or Android Auto fails to recognize
your device.
Check if your device is compatible with Apple CarPlay or Android
Auto, or the latest version of the app is installed on your device.
Unable to start Android Auto. When safe, please confirm the
USB connection.
Unable to start Apple CarPlay. When safe, please try again.Appears when Apple CarPlay or Android Auto fails to recognize
your device.
Reconnect your device and try again.
Unable to start Android Auto. When safe, please try again.
Unable to start Apple CarPlay with your device. Your device is
connected in digital audio mode.Appears when your connected devi ce is incompatible with Apple
CarPlay.
Check if your device is comp atible with Apple CarPlay.
Information Screen
On Demand Multi-Use DisplayTM
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uuAudio Error Messages uApple CarPlay/Android Auto
Features
Error MessageSolution
This device is not compatible with Android Auto.
Appears when your connected device is incompatible with
Android Auto.
Check if your device is compatible with Android Auto or the latest
version of the app is installed on your device.
Please update to the latest version of Android Auto.Appears when your version of the Android Auto is not supported.
Update Android Auto to the latest version.
Connection failed. Please confirm Bluetooth connection
status and try again.Appears when Bluetooth® connection is failed.
Check the Bluetooth® connection of this audio system and your
connected device.
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