2
TABLE OF CONTENTSSERVICE AND MAINTENANCECustomer Support and Assistance 4
Mediation/Arbitration Program 5
(for Canada only)
2019 Service and Maintenance 5
Requirements
Fuel requirements 6
Engine oil 8
Turbocharger Operating Tips 9
Maintenance Service Operations 10
Maintenance/Service records 18
Brake Fluid Changes 24
Overseas Operations/Global Special 25
Sales
WARRANTYVolvo’s 2019 New Vehicle 28
Warranties & Complimentary Factory
Scheduled Maintenance Program
Things You Should Know About 31
Your Volvo Warranties
Volvo’s 2019 New Vehicle Limited 32
Warranty–U.S./New Vehicle
Warranty–Canada
Limitations and Disclaimers 35
Genuine Volvo Replacement Parts 36
and Accessories, Limited Warranty–
U.S./Warranty–Canada
Volvo’s Corrosion Protection, Limited 37
Warranty–U.S./Warranty–Canada
Seat belts and Supplemental 38
Restraint Systems, Limited
Warranty U.S./Warranty–Canada
Seat belts: “Something We Believe In” 39
Emissions Warranties – U.S. and Canada 39
2019 Emission Warranty Parts List – 43
Federal – U.S. and Canada
Retailer Certification (For ID Only) – U.S. 45
California Emission Warranties 45
Volvo’s Emission System Warranty 47
Inspection Program 49
Limitations and Disclaimers 51
2019 Model Year Emission Parts List 52Transitional Zero Emissions (TZEV) Vehicles 53
Complimentary Factory Scheduled 53
Maintenance (FSM) Program (U.S. Only)
24
SERVICE AND MAINTENANCEBrake Fluid ChangesThe following pages contain brake fluid change
interval records.
3rd Year 1Carried out
Date
Odometer readingService Manager’s Signature
SIGNATURE
Retailer Stamp
STAMP
6th Year 1Carried out
Date
Odometer readingService Manager’s Signature
SIGNATURE
Retailer Stamp
STAMP
