6
SERVICE AND MAINTENANCEthe latest up-to-date technical information, special
tools, and advanced training for their technicians.
This support is an important advantage to you,
the Volvo owner, as systems become more
sophisticated and intricate.
Servicing your Volvo should be done at your
convenience. Therefore, plan to make your
appointments ahead of time so that your retailer
can schedule the right personnel and equipment
to be available for the work your Volvo requires.
Should you have any questions concerning
service, parts, or warranty coverage, your Volvo
retailer will be happy to answer them for you.
Should you require additional information, they can
further assist you by contacting Volvo’s Regional
personnel for clarification.
Remember – you should always exercise your right
to:
• Receive an estimate of costs before any repair
work is performed;
• Receive prior notification of any additional
repairs;
• Receive a copy of the repair order, including
those for warranty repairs;
• Review repairs completed under warranty.
ServicingItems you should check at regular
maintenance intervals and periodically when
refueling:
• Engine oil level
• Coolant level
• Washer fluid
• Tire inflation pressure
• Brake and clutch system fluid levels
• Exterior lights (headlights, turn-signals, etc.)
Fuel requirementsConsult your Owner’s Manual for fuel
requirements.Octane RatingTOP TIER Detergent Gasoline
Volvo endorses the use of “TOP TIER Detergent
Gasoline” where available to help maintain engine
performance and reliability. TOP TIER Detergent
Gasoline meets a new standard jointly established
by leading automotive manufactures to meet the
needs of today’s advanced engines. Qualifying
gasoline retailers (stations) will, in most cases,
identify their gasoline as having met the “TOP
TIER Detergent Gasoline” standards.
NOTE
Information about TOP TIER Detergent
Gasoline is available at www.toptiergas.com.
8
SERVICE AND MAINTENANCE
NOTE
Some U.S. and Canadian gasolines contain
an octane enhancing additive called
methylcyclopentadienyl manganese tricarbonyl
(MMT). If such fuels are used, your Emission
Control System performance may be affected,
and the Check Engine Light (malfunction
indicator lamp) located on your instrument
panel may light. If this occurs, please return
your vehicle to an authorized Volvo retailer for
service.Gasoline containing alcohol and ethers
(oxygenated fuels)Some fuel suppliers sell gasoline containing
“oxygenates” which are usually alcohols or ethers.
In some areas, state or local laws require that the
service pump be marked indicating use of alcohols
or ethers. However, there are areas in which the
pumps are unmarked. If you are not sure whether
there is alcohol or ethers in the gasoline you buy,
check with the service station operator. To meet
seasonal air quality standards, some areas require
the use of “oxygenated” fuel.
Methanol
Do not use gasolines containing methanol (methyl
alcohol, wood alcohol). This practice can result in
vehicle performance deterioration and can damage critical parts in the fuel system. Such damage may
not be covered under the New Vehicle Limited
Warranty.
Volvo allows the use of the following “oxygenated”
fuels; however, the octane ratings listed in your
owner’s manual must still be met.
Alcohol – Ethanol
Fuels containing up to 10% ethanol by volume
may be used. Ethanol may also be referred to as
Ethyl alcohol, or “Gasohol.”
Ethers – MTBE
Fuels containing up to 15% MTBE may be used.
Engine oilThis vehicle comes from the factory with synthetic
oil.Oil specificationsFull synthetic engine oil meeting the minimum
ACEA A5/B5 must be used. Lower quality oils
may not offer the same fuel economy, engine
performance, or engine protection.
Volvo recommends:Oil additives must not be used.
10
SERVICE AND MAINTENANCEMaintenance Service OperationsNon-hybrid models onlyService operation Schedule of services
All Non-hybrid
Modelsmiles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Engine
Engine oil and filter, replaceXXXXXXXXXXXXXXX
Engine/Transmission/Timing gear check
for leaks
A
XXXXXXX
Service Reminder Indicator (SRI), resetXXXXXXXXXXXXXXX
Fuel lines and fuel filter, check for leakage
and damageXXX
Engine Air cleaner (ACL), clean the air
cleaner housing/replace filter
B. XXX
Spark plugs, replaceXX
Engine coolant check & adjust antifreeze
rating & anti-corrosion agentXXXXXXXXXXXXXXX
Accessory drive belt, belt tensioner & idler
pulley, replace
C
X
Timing belt tensioner & idler pulley, replace
C
X
Steering, Front and Rear Suspension
Power steering fluid level, check/adjustXXXXXXXXXXXXXXX
13
SERVICE AND MAINTENANCE
Service operation Schedule of services
All Non-hybrid
Modelsmiles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Spare tire check for damage, wear, and tire
pressure
I
XXXXXXXXXXXXXXX
Check and replace parts or software, as required by Volvo Car USA, LLC, that are covered under the terms of the Volvo New Car Warranty.
A In the event of a leak from the transmission, check the oil level.
B May be necessary to change more frequently when driving in dusty/dirty areas.
C Replace at 150,000 miles/240,000 kilometers or 10 years, whichever comes first.
D Check automatic transmission fluid level only if an external leak is identified. Volvo recommends changing transmission fluid every 50,000 miles/80,000 kilometers, only on vehicles used for towing,
or when a message appears in the instrument panel text window.
E Only check the level if there is leakage.
F Recommended to replace at least once a year or more often in heavy traffic or dirty/dusty areas.
G Recommended to replace every 3 years or 40,000 miles (if driven in mountainous areas or humid climates – every one year) at owner’s request.
H Check expiration date label every four years for replacement date on vehicles with this equipment.
I Check spare tire pressure (where applicable) every two years or every 40,000 miles/64,000 kilometers.
14
SERVICE AND MAINTENANCEHybrid models onlyService operation Schedule of services
Hybrid Models miles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Engine
Engine oil and filter, replaceXXXXXXXXXXXXXXX
Engine/Transmission/Timing gear check
for leaks
A
XXXXXXX
Service Reminder Indicator (SRI), resetXXXXXXXXXXXXXXX
Fuel lines and fuel filter, check for leakage
and damageXXX
Engine Air cleaner (ACL), clean the air
cleaner housing/replace filter
B.XXX
Spark plugs, replaceXX
Engine coolant check & adjust antifreeze
rating & anti-corrosion agentXXXXXXXXXXXXXXX
Accessory drive belt, belt tensioner & idler
pulley, replace
C
X
Timing belt tensioner & idler pulley, replace
C
X
Steering, Front and Rear Suspension
Power steering fluid level, check/adjustXXXXXXXXXXXXXXX
17
SERVICE AND MAINTENANCE
Service operation Schedule of services
Hybrid Models miles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Tire inflator kit
H
Check and replace parts or software, as required by Volvo Car USA, LLC, that are covered under the terms of the Volvo New Car Warranty.A In the event of a leak from the transmission, check the oil level.
B May be necessary to change more frequently when driving in dusty/dirty areas.
C Replace at 150,000 miles/240,000 kilometers or 10 years, whichever comes first.
D Check automatic transmission fluid level only if an external leak is identified. Volvo recommends changing transmission fluid every 50,000 miles/80,000 kilometers, only on vehicles used for towing,
or when a message appears in the instrument panel text window.
E Only check the level if there is leakage.
F Recommended to replace at least once a year or more often in heavy traffic or dirty/dusty areas.
G Recommended to replace every 3 years or 40,000 miles (if driven in mountainous areas or humid climates – every one year) at owner’s request.
H Check expiration date label every four years for replacement date on vehicles with this equipment.
50
WARRANTYfor diagnostic and repair expenses. If the failure
is caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not
be liable for the portion of diagnostic and repair
costs relating to the warrantable condition.
If the failure is caused by a nonwarrantable
condition, the vehicle owner shall be liable for
all diagnostic and repair expenses, but not to
exceed the maximum permissible under the
inspection program. The owner may choose
to have the vehicle repaired at a facility other
than a Volvo retailer; however, if a warrantable
condition is found, the owner must bring the
vehicle to an authorized Volvo retailer to have
the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse
the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.Hybrid models The following provisions apply to vehicles
which fail to pass the California, Connecticut,
Delaware, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington Smog
Inspection. Should your vehicle fail a smog check
test during the warranty period, you may choose
to have the vehicle repaired at any authorized
Volvo retailer. The authorized Volvo retailer will
make the necessary repairs within the three (3)
year/50,000-mile period so that the vehicle will
pass the inspection. After three (3) years/50,000
miles, but before a period of use of seven (7)
years/70,000 miles, the authorized Volvo dealer will repair or replace only those parts listed in the
article “2019 Model Year Emission Parts List” in
this booklet. After seven (7) years/70,000 miles,
but before a period of use of eight (8) years/
80,000 miles, the authorized Volvo retailer will
cover only the catalytic converter, engine control
module, central electronic module and onboard
diagnostic device. TZEV vehicles identified in the
article “Volvo’s 2019 New Vehicle Warranties &
Complimentary Factory Scheduled Maintenance
Program” in this booklet have all emissions
components covered for a period of fifteen (15)
years or 150,000 miles. Volvo will pay for the
repair unless the failure was caused by abuse,
neglect, improper maintenance, or the use of
leaded fuel or fuels not recommended in your
Owner’s Manual or this booklet. If the failure is
covered under this warranty, Volvo shall be liable
for diagnostic and repair expenses. If the failure
is caused by a combination of warrantable and
nonwarrantable conditions, the owner shall not
be liable for the portion of diagnostic and repair
costs relating to the warrantable condition.
If the failure is caused by a nonwarrantable
condition, the vehicle owner shall be liable for
all diagnostic and repair expenses, but not to
exceed the maximum permissible under the
inspection program. The owner may choose
to have the vehicle repaired at a facility other
than a Volvo retailer; however, if a warrantable
condition is found, the owner must bring the
vehicle to an authorized Volvo retailer to have
the repairs completed at no cost for parts,
labor, and diagnosis. Volvo will not reimburse the owner for diagnostic costs incurred at the
unauthorized service facility except in the case of
an emergency.
What Is Not Warranted (applies to all
models)1. Required maintenance services as specified
in the article “Maintenance Service
Operations” in this booklet. Items that affect
emissions and require scheduled replacement
are warranted up to their first replacement
point [such as spark plugs, filters, belts, etc.].
Once these parts have been replaced at the
scheduled replacement point, they are no
longer covered by this Emission Warranty.
2. Malfunctions in any part caused by misuse,
improper adjustments (by other than a
Volvo dealer during warranty repair work),
modification, alteration, tampering or
disconnection of system parts.
3. Damage resulting from accidents, acts of
nature, or events beyond the control of Volvo.
4. The use of fuel and/or oil, or other fluids
which do not meet the Volvo-approved
standards as set forth in the Owner’s Manual
or in the articles “Fuel requirements” and
“Engine oil” in this booklet, may not be
warranted.