2019 VOLVO S60 Warranty and Maintenance Records Information

39
WARRANTY
The Warranty PeriodThe warranty period is five (5) years and has no
mileage/kilometer limitation.
5 It begins with the
date the vehicle is sold/delivered to the first retail
purchaser or put into service, whichever occurs
first.
What Is Not Warranted• Seat belt system and Supplemental
Restraint System components which show
evidence of damage because of abuse,
misuse, negligence, tampering, or improper
installation.
• Replacement of seat belt system or
Supplemental Restraint System components
after a vehicle has been involved in a
collision.
• The loss of vehicle use, loss of time,
inconvenience or other incidental charges,
such as telephone calls, towing, lodging,
car rental, or food, or other consequential
damages except where required by law.
• Repairs required as part of normal
maintenance.
• Replacement of components in accordance
with the maintenance schedule.
Seat belts: “Something We Believe
In”Seat belts are an integral part of the safety
system engineered into each Volvo.
Despite our strongest recommendations, and
your best intentions, not wearing a seat belt is
like believing “it’ll never happen to me!”
Volvo urges you and all adult occupants of your
car to properly wear seat belts in all seating
positions, and ensure that children are properly
restrained in the rear seats only, using an infant
car seat or booster seat determined by age,
weight and height.
Fact : In every state/province, some type of child
restraint legislation has been passed. Additionally,
most states/provinces have already made it
mandatory for occupants of a car to use seat
belts.
So, urging you to “buckle up” is not just our
recommendation – it’s becoming the law! The few
seconds it takes to buckle up may one day allow
you to say, “It’s a good thing I was wearing my
seat belt.”
Instructions for proper seat belt usage can be
found in your Owner’s Manual..
Emissions Warranties – U.S. and
CanadaDesign and Defect WarrantyWhat Is Warranted–U.S.
Volvo warrants that your 2019 model year Volvo
was designed, built, and equipped to conform at
the time of sale to U.S. emission standards, in
accordance with Section 207(A) of the Federal
Clean Air Act, which was applicable when the
vehicle was manufactured.
What Is Warranted–Canada
Volvo warrants that your 2019 model year Volvo
was designed, built, and equipped to conform at
the time of sale to Canadian emission standards,
in accordance with the Canadian Motor Vehicle
Safety Act, which was applicable when the
vehicle was manufactured.
5 In the U.S., some states have mandated alternate warranty coverage for seat belts only. Contact your Volvo retailer for details of local requirements.


40
WARRANTYIn the U.S. and Canada
This warranty covers repairs resulting from any
defect in material or workmanship which would
cause the vehicle not to meet emission standards
during the applicable warranty period. Some
components considered part of the emission
system applicable to this warranty are listed in the
article “Emission Warranty Parts List – Federal –
U.S. and Canada” in this booklet.
This emission warranty is not conditionally based
on the use of genuine Volvo parts or service.
However, failures which occur as a result of
abuse or lack of maintenance are not eligible for
coverage.
Warranty Period
The federal emissions design and defect warranty
period is two (2) years or 24,000 miles/ 40,000
kilometers, whichever occurs first. Volvo continues
coverage under new car warranty to four (4) years
or 50,000 miles/80,000 kilometers, whichever
occurs first, except for certain specified major
emissions components for which the coverage
is eight (8) years or 80,000 miles/130,000
kilometers, whichever occurs first. These major
components include only the threeway catalytic
converter (TWC), engine control module and the
onboard diagnostic system (OBD). (Refer to the
2019 Emission Warranty Parts List for specific
components’ coverage.) The warranty begins on
the date the vehicle is sold/delivered to the first
retail purchaser or put into service, whichever
occurs first. Any remaining portion of the warranty
is fully transferable to subsequent owners free-
of-charge.Where the warranty applies
This warranty applies to 2019 model year vehicles
sold by Volvo Car USA, LLC, or Volvo Car Canada
Limited, certified for sale, registered and normally
operated in any 50 states of the U.S., the District
of Columbia, any territories or commonwealths of
the United States, or any territories or provinces
of Canada.
Repairs and Service
The emission control system of your new
2019 model year Volvo passenger vehicle was
designed, built, and tested using genuine Volvo
parts. The car is certified to be in conformity with
the appropriate U.S. Federal or Canadian emission
control regulations at the time of production.
Servicing
It is recommended that any replacement parts
used for maintenance, repair, or replacement of
emission control systems be genuine Volvo parts
or genuine Volvo remanufactured parts.
You may elect to have maintenance, repair, or
replacement of the emission control devices
and systems performed by any automotive
repair establishment or individual. You may
also elect to use parts other than genuine
Volvo parts or genuine Volvo remanufactured
parts which have been certified by the part
manufacturer for such maintenance, repair,
or replacement without invalidating this
warranty. The cost of such service or parts,
however, will not be covered under the
warranty.Parts
Use of replacement parts which are not equivalent
to Volvo quality may impair the effectiveness of
emission control systems. If other than genuine
Volvo parts or genuine Volvo remanufactured parts
are used for maintenance, repair, or replacement
of components affecting emission control, the
owner must obtain assurances that such parts are
warranted by their manufacturer to be equivalent
to genuine Volvo parts in performance and
durability. Volvo assumes no liability under this
warranty for parts other than genuine Volvo parts
or genuine Volvo remanufactured parts. However,
the use of non-Volvo replacement parts does
not invalidate the warranty on other components
unless the non-Volvo parts cause damage to
warranted parts or systems. 

41
WARRANTY
 Retailer Service
Repairs and service covered by this warranty will
be performed by an authorized Volvo retailer at his
place of business with no charge for parts or labor
(including diagnosis), using genuine Volvo parts or
genuine Volvo remanufactured parts for any part
of the emission control system covered by this
warranty and found defective.
If an emergency occurs and no authorized Volvo
retailer is available, repairs may be performed
at any available service establishment. Volvo will
reimburse the owner for such repairs (including
labor, in most cases) that are covered under this
warranty. Replaced parts and paid invoices must
be presented at a Volvo retail facility as a condition
of reimbursement for emergency repairs not
performed by a Volvo retailer.
We encourage you to have all recommended
maintenance and repairs on your new 2019 Volvo
vehicle completed. Volvo will not deny a warranty
claim solely because you have no record of
maintenance; however, Volvo may deny a warranty
claim if your failure to perform maintenance
resulted in the failure of a warranted part.
Receipts covering the performance of regular
maintenance must be retained for reference and
confirmation purposes.
What Is Not Warranted1. Required maintenance services as specified
in the Owner’s Manual and in the article
“Maintenance Service Operations” in this

booklet. Items that affect emissions and
require scheduled replacement are warranted
up to their first replacement point [such as
spark plugs, filters, belts, etc.]. Once these
parts have been replaced at the scheduled
replacement point, they are no longer covered
by this Emissions Warranty. The replaced
parts are covered by the two (2) year spare
parts warranty.
2. Malfunctions in any part caused by any of
the following: misuse, improper adjustments,
modification, alteration, tampering,
disconnection of system parts, and improper,
inadequate or non-maintenance.
3. Damage resulting from accidents, acts of
nature, and events beyond the control of Volvo.
4. The use of fuel and/or oil, or other fluids
which do not meet the Volvo-approved
standards as set forth in the Owner’s Manual,
Volvo Service Literature or in the articles “Fuel
requirements” and “Engine oil” in this booklet,
which results in the failure of a warranted part
or system, may not be warranted.
5. Repairs on vehicles for which the true
odometer mileage cannot be readily
determined.
6. The cost incurred from the use of parts other
than genuine Volvo replacement parts or
genuine Volvo remanufactured parts used for
maintenance, repair or replacement affecting
components of the emission control system.7. Any loss of time, inconvenience, loss of vehicle
use or commercial loss.
Emission Performance Warranty–U.S.
and CanadaThe warranty begins on the date the vehicle is
sold/delivered to the first retail purchaser or put
into service, whichever occurs first.
In accordance with Section 207(B) of the Clean
Air Act, Canadian MDU and Canadian Provincial
Warranty Regulations, Volvo warrants to the
first vehicle purchaser and each subsequent
purchaser, that if
1. the vehicle is maintained and operated in
accordance with the written instructions for
proper maintenance and use (Refer to the
Owner’s Manual under the section titled
“Service and Routine Maintenance” and
the article “2019 Service and Maintenance
Requirements” in this booklet), and
2. the vehicle fails to conform at any time during
the first 24,000 miles/40,000 kilometers
or two (2) years (whichever occurs first) to
the applicable emission standards as judged
by an EPA approved or Canadian Provincial
approved emission short test, and
3. such non-conformity will result in the vehicle
owner having to bear any penalty or other
sanction (including denial of the right to use
the vehicle) under local, state, federal or
provincial law, then Volvo shall remedy the
nonconformity at no cost to the owner.

42
WARRANTY
Some components considered part of the
two (2) Year/ 24,000 mile/40,000 kilometer
Emission Performance Warranty are listed in
the article “2019 Emission Warranty Parts List
– Federal – U.S. and Canada” in this booklet.
Exceptions1. If the vehicle has been in operation for more
than two (2) years or 24,000 miles/ 40,000
kilometers, Volvo will remedy only those
nonconformities resulting from failure of
certain specified emission control components
for which coverage is eight (8) years or
80,000 miles/130,000 kilometers, whichever
occurs first. These major components include
only the three-way catalytic converter (TWC),
engine control module and the on-board
diagnostic system (OBD).
2. Volvo may deny an Emission Performance
Warranty claim on the basis of an uncertified
replacement part used in the maintenance
and repair of a vehicle if the part in question is
either defective in material or workmanship or
not equivalent from an emission standpoint to
the original equipment part.
3. An Emission Performance Warranty claim may
be denied on the basis of non-compliance by a
vehicle owner with the written instructions for
proper maintenance and use.ServicingIt is recommended that any replacement parts
used for maintenance, repair or replacement of emission control systems be genuine Volvo parts
or genuine Volvo remanufactured parts.
You may elect to have maintenance, repair, or
replacement of the emission control devices
and systems performed by any automotive
repair establishment or individual. You may
also elect to use parts other than genuine
Volvo parts or genuine Volvo remanufactured
parts which have been certified by the part
manufacturer for such maintenance, repair or
replacement without invalidating this warranty.
The cost of such service or parts however, will
not be covered under the warranty.
Customer AssistanceVolvo wants to ensure that the Emission
Warranties are properly administered. If you do not
receive the warranty service to which you believe
you are entitled under these warranties, you
should contact:
In the U.S.Volvo Car USA, LLC
Customer Service Department
1 Volvo Drive
Rockleigh, NJ 07647-0914
1-(800) 458-1552
http://volvo.custhelp.com/You may obtain further information concerning
the Emission Performance Warranty and Emission
Design and Defect Warranty or report violations of
the terms of these warranties, by contacting:
Compliance and Innovative Strategies Division
Warranty Claims
U.S. Environmental Protection Agency
2000 Traverwood Drive
Ann Arbor, MI 48105
In CanadaVolvo Car Canada Limited
Customer Relations Department
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
1-(800) 663-8255
[email protected] Claim ProceduresAn Emission Performance Warranty claim may
be raised immediately upon the failure of an
EPA approved or Canadian Provincial approved
emission test, if, as a result of that failure, an
owner is required by law to take action of any
kind in order to avoid imposition of a penalty or
sanction. A warranty claim may be generated by

43
WARRANTY
bringing vehicle to any authorized Volvo retailer.
To the extent required by any federal, state, or
provincial law, whether statutory or common law, a
vehicle manufacturer shall be required to provide
a means for non-franchised repair facilities to
perform Emission Performance Warranty repairs.
However, to avoid delay and ensure proper
service, it is recommended that service under this
warranty be performed by an authorized Volvo
retailer.
When determining whether an owner has
complied with the written instructions for proper
maintenance and use, Volvo may require an
owner to submit evidence of compliance if it has
an objective reason for believing:
1. maintenance was not performed and,
2. that if not performed, it could be the cause
of the vehicle exceeding applicable emission
standards.
Failure to notify the owner of a decision to honor
or deny an Emission Performance Warranty claim
within thirty (30) days from the time the vehicle
is presented for repair shall result in the vehicle
manufacturer being responsible for repairing
the vehicle without charge to the vehicle owner,
unless such failure is attributable to the vehicle
owner or to events which are beyond the control
of the vehicle manufacturer or repair facility.
2019 Emission Warranty Parts List –
Federal – U.S. and CanadaThe following are some items covered by the
Emission Warranty for two (2) years or 24,000
miles/40,000 km, whichever occurs first. Volvo
has continued coverage on these items under
new car warranty to four (4) years or 50,000
miles/80,000 kilometers, whichever occurs first.
Components marked with one
“*” are covered
by the Long Term Warranty for eight (8) years
or 80,000 miles/130,000 km, whichever
occurs first. Hybrid components marked with
“**” are covered for eight (8) years or 100,000
miles/160,000 kilometers, whichever occurs first.
• Ambient Air Temperature Sensor
• Camshaft Position Sensor
• Capless Fuel Filler Pipe
• Catalytic Converter
“*”
• Charge Air Cooler
• Coolant Thermostat
• Crankshaft Position Sensor
• CVVT Solenoid Valve
• CVVT Timing Device
• Electronic Throttle Module (ETM)
• Engine Control Module Hardware
“*”
• Engine Control Module Software
• Engine Coolant Temperature Sensor
• EVAP Canister Purge Valve• EVAP Carbon Canister
• EVAP Hydrocarbon Scrubber
• EVAP Leakage Control Module (ELCM)
• EVAP Leakage Diagnostic Pump
• Filler Pipe
• Fuel High Pressure Sensor
• Fuel Injector
• Fuel Low Pressure Sensor
• Fuel Pump including Pressure Regulator
• Fuel Pump Electronic Module (PEM)
• Fuel Rail (including fuel pressure sensor)
• Fuel Tank
• Fuel Tank Isolation Valve (FTIV)
• Heated Oxygen Sensors
• High Pressure Fuel Pump
• Hybrid Powertrain Cooling (Radiator)
“**”
• Hybrid Cooling Battery-Radiator
“**”
• Hybrid Cooling Condenser including high
pressure sensor
“**”
• Hybrid Cooling Fan (engine cooling)
“**”
• Hybrid Cooling Fan (hybrid cooling circuit)
“**”
• Hybrid Cooling Pump
“**”
• Hybrid Cooling Temperature Sensor
“**”
• Hybrid Cooling Thermostat
“**”
• Hybrid Cooling Valve
“**”

* Covered by the Long Term Defect and Performance Warranty for eight (8) years or 80,000 miles/130,000 kilometers, whichever occurs first.
** Hybrid components are covered for eight (8) years or 100,000 miles/160,000 kilometers, whichever occurs first.

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WARRANTY• Hybrid System including Hybrid Battery
“**”
• Ignition Coil
• Knock Sensor
• Manifold Absolute Pressure (MAP) Sensor
• Mass Air Flow (MAF) Sensor
• Oil Separator with Crankcase Pressure
Regulator
• Spark Plug
• Supercharger
• Supercharger Bypass Valve
• Supercharger Pressure Sensor
• Temperature and Manifold Air Pressure Sensor
(TMAP)
• Transmission Control Module (TCM) Hardware
and Software
• Turbocharger Assembly including Wastegate
Miscellaneous items used in above systems
Manifolds, hoses, clamps, fittings, tubing, sealing
gaskets or devices, pulleys, belts, fuel lines, wiring
harnesses and mounting hardware and electronic
controls (all models) used with the components
listed above.
NOTE
Parts listed under the 2019 Emission Warranty
Parts List – Federal – U.S. and Canada are
only covered components when they apply to
specific engine variants. Not all parts listed
apply to all engine types.
NOTE
Model year 2019 vehicles with engine VIN
code BR sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty
on all emissions components for fifteen (15)
years or 150,000 miles, whichever occurs first.
** Hybrid components are covered for eight (8) years or 100,000 miles/160,000 kilometers, whichever occurs first.


45
WARRANTY
Retailer Certification (For ID Only) –
U.S.Ref: Title 40, Code of Federal
Regulations, Section 85.2108Your authorized Volvo retailer certifies that this
Volvo vehicle conforms to all applicable emission
standards of the U.S. Environmental Protection
Agency. This certification is based on:
1. The retailer’s knowledge that the vehicle is
covered by an EPA Certificate of Conformity.
2. A visual inspection of the vehicle, including
the engine, to assure that all emission-related
components have been properly installed;
and
3. The retailer’s performance of all emission
related preparation required by the
manufacturer prior to the sale of the vehicle.
If this vehicle fails an EPA-approved emission
test prior to the expiration of three (3) months
or 4,000 miles (whichever occurs first) from
the date or mileage at the time of delivery
of the vehicle to the ultimate purchaser, and
the vehicle has been maintained and used in
accordance with the written instructions for
proper maintenance and use, then Volvo shall
remedy the nonconformity under the Emission
Performance Warranty.
California Emission WarrantiesCalifornia, Connecticut, Delaware,
Maine, Massachusetts, Maryland, New
Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont and Washington
California Emission Control Warranty
Statement
Your Warranty Rights and Obligations The California Air Resources Board and Volvo Car
USA, LLC are pleased to explain the emission
control system warranty on your 2019 Volvo
passenger vehicle. In California, Connecticut,
Delaware, Maine, Massachusetts, Maryland, New
Jersey, New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington new motor
vehicles must be designed, built and equipped to
meet California’s stringent anti-smog standards.
Volvo must warrant the emission control system
on your passenger vehicle for the periods of time
listed in the section “Manufacturer’s Warranty
Coverage,” provided there has been no abuse,
neglect or improper maintenance of your car.
Your emission control system may include parts
such as the fuel-injection system, the ignition
system, catalytic converter and engine computer.
Also included may be hoses, belts, connectors
and other emission-related assemblies.Where a warrantable condition exists, Volvo Car
USA, LLC will repair your passenger vehicle at no
cost to you including diagnosis, parts and labor.
Due in part to certain Federal air quality
requirements, other states may propose adoption
of the California LEV regulations, including (but
not limited to) the specific emissions parts/
performance warranties associated with the
regulation, and are described in this booklet.
Manufacturer’s Warranty CoverageFor three (3) years or 50,000 miles,
whichever first occurs
6 :
• If your vehicle fails a Smog Check inspection,
all necessary repairs and adjustments
will be made by Volvo to ensure that your
vehicle passes the inspection. This is your
emission control system PERFORMANCE
WARRANTY.
• If any emission-related part on your vehicle is
defective, the part will be repaired or replaced
by Volvo. This is your short-term emission
control system DEFECTS WARRANTY.
• Volvo continues coverage for components
covered under the short term emissions
control system DEFECTS WARRANTY to four
(4) years or 50,000 miles/80,000 kilometers,
whichever occurs first.
6 Hybrid Models: model year 2019 vehicles with engine VIN code BR sold and registered in California, Connecticut, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island or Vermont are
classified as Transitional Zero Emissions (TZEV) vehicles. TZEV vehicles have a defects and performance emissions warranty on all emissions components for fifteen (15) years or 150,000 miles, whichever
occurs first.

46
WARRANTYFor seven (7) years or 70,000 miles,
whichever first occurs:
If an emission-related part listed in this warranty
booklet, specially noted with coverage for seven
(7) years or 70,000 miles
6, is defective, the part
will be repaired or replaced by Volvo. This is your
long-term emission control system DEFECTS
WARRANTY.
Owner’s Warranty ResponsibilitiesAs the vehicle owner, you are responsible for the
performance of the required maintenance listed
in your Owner’s Manual and this booklet. Volvo
recommends that you retain all receipts covering
maintenance on your vehicle, but Volvo cannot
deny warranty solely for the lack of receipts or
for your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your vehicle
to a Volvo retailer as soon as a problem exists.
The warranty repairs should be completed in a
reasonable amount of time, not to exceed thirty
(30) days.
As the vehicle owner, you should also be aware
that Volvo may deny you warranty coverage if
your vehicle or a part has failed due to abuse,
neglect, improper maintenance or unapproved
modifications.If you have any questions regarding your warranty
rights and responsibilities, you should contact:
Volvo Car USA, LLC
Customer Service Department
1 Volvo Drive
Rockleigh, NJ 07647
1-800-458-1552
California Air Resources Board
9528 Telstar Avenue
El Monte, CA 91731-2990
Massachusetts Department of Environmental
Protection
1 Winter Street
Boston, MA 02108
Vermont Agency of Natural Resources
Department of Environmental Conservation
Air Pollution Control Division
103 South Main Street
Waterbury, VT 05671-0402
Maine Department of Environmental
Protection
17 State House Station
Augusta, ME 04333
Connecticut Department of Environmental
Protection
Bureau of Air Management, Planning &
Standards Division
79 Elm Street
Hartford, CT 06106
Rhode Island Dept. of Environmental
Management
Office of Air Resources
235 Promenade Street
Providence, RI 02908-5767
Pennsylvania Dept. of Environmental
Protection
Bureau of Air Quality
Rachel Carson State Office Building, 12th
Floor
P.O. Box 8468
Harrisburg, PA 17105-8468

6 Hybrid Models: model year 2019 vehicles with engine VIN code BR sold and registered in California, Connecticut, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island or Vermont are
classified as Transitional Zero Emissions (TZEV) vehicles. TZEV vehicles have a defects and performance emissions warranty on all emissions components for fifteen (15) years or 150,000 miles, whichever
occurs first.