2019 VOLVO S60 TWIN ENGINE service

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Software Updates
So that you as a Volvo customer shall have thebest possible experience from your car, Volvo iscontinuously developing the systems in the carsand the services that you are offered.
You can update the software in your Volvo to thelatest version when your car is serviced at anauthorized Volvo dealer. With the latest softwareupdate, you can take advantage of availableimprovements, including those that came withprevious software updates.
For more information about released updates andanswers to frequently asked questions, please goto support.volvocars.com.

NOTE
Functionality after updating may vary depend-ing on market, model, model year and options.

Related information
Sensus - connection and entertainment(p. 30)
Handling system updates via Download Cen-ter (p. 559)
Data recording
As part of Volvo's commitment to safety andquality, certain information is recorded regardingvehicle operation, functionality and incidents.
US market only:
EDR
This vehicle is equipped with an event datarecorder (EDR). The main purpose of an EDR isto record, in certain crash or near crash-likesituations, such as an air bag deployment orhitting a road obstacle, data that will assist inunderstanding how a vehicle's systemsperformed. The EDR is designed to record datarelated to vehicle dynamics and safety systemsfor a short period of time, typically 30 seconds orless. The EDR in this vehicle is designed torecord such data as:
How various systems in your vehicle wereoperating;
Whether or not the driver and passengersafety belts were buckled/fastened;
How far (if at all) the driver was depressingthe accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a betterunderstanding of the circumstances in whichcrashes and injuries occur. NOTE: EDR data arerecorded by your vehicle only if a non-trivial crashsituation occurs; no data are recorded by theEDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crashlocation) are recorded. However, other parties,such as law enforcement, could combine theEDR data with the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an EDR, specialequipment is required, and access to the vehicleor the EDR is needed. In addition to the vehiclemanufacturer, other parties, such as lawenforcement, that have the special equipment,can read the information if they have access tothe vehicle or the EDR.

ASDR
This vehicle is equipped with an Active SafetyData Recorder (ASDR). This data recorder canrecord information related to the usage of thecar, functional errors and active safety actuations(e.g. auto brake). The information saved is usedby technicians for service and maintenance todiagnose and repair possible faults that hasoccurred in the vehicle and to fulfil certain legalrequirements. The registered data can also, incongregated form, be used for research- andproduct development –purposes to continuouslyimprove the safety and quality of Volvo Cars. Formore information contact your local Volvo retailer.

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Canadian market only:
This vehicle is equipped with an “Event DataRecorder” (EDR). The main purpose of the EDRis to register and record data in traffic accidentsor accident-like situations, e.g. if an airbagdeploys or if the vehicle hits an obstacle in theroad. This data is recorded in order to help under-stand how the vehicle's systems perform in thesetypes of situations. The EDR is designed torecord data related to vehicle dynamics andsafety systems for a short period of time, usually30 seconds or less.
The EDR in this vehicle is designed to recorddata in traffic accidents or accident-like situationssuch as:
How the various systems in the vehicle per-formed;
Whether the driver and passenger seat beltswere tightened/buckled;
The driver's use of the accelerator/brakepedal;
How fast the vehicle was moving.
This data can help provide a better understandingof the circumstances in which traffic accidentsand injuries occur. The EDR records data only if anon-trivial accident situation occurs. EDR doesnot record any data during normal driving condi-tions. The system also never registers data onwho is driving the vehicle or the geographicallocation of the accident or near-accident. How-
ever, other parties, such as law enforcement,could combine the EDR data with the type of per-sonally identifiable information that is routinelyacquired during an accident investigation. Specialequipment and access to either the vehicle or theEDR is required to read this recorded data.
In addition to the EDR, the vehicle is equippedwith a number of computers that continuouslycontrol and monitor the vehicle's performance.These computers may record data during normaldriving conditions, particularly if they detect afault relating to the vehicle's operation and func-tionality or upon activation of the vehicle's activedriver support functions (e.g. City Safety or theauto-brake function).
Some of this recorded data is required by techni-cians performing service and maintenance inorder to diagnose and rectify any faults that mayhave occurred in the vehicle. The recorded infor-mation is also needed to enable Volvo to fulfilllegal and other regulatory requirements. Informa-tion registered in the vehicle is stored in its com-puters until the vehicle is serviced or repaired.
In addition to the above, the recorded informationmay be used in aggregated form for research andproduct development purposes in order to contin-uously improve the safety and quality of Volvovehicles.
Volvo will not provide this information to any thirdparties without the vehicle owner's consent. How-ever, national legislation and regulations may
require Volvo to disclose this type of informationto law enforcement or other authorities that canclaim a legal right to the information. Specialtechnical equipment, which Volvo and workshopsthat have entered agreements with Volvo haveaccess to, is required to read and interpret therecorded data. Volvo is responsible for ensuringthat information provided to Volvo in conjunctionwith service and maintenance is stored and han-dled securely and in compliance with applicablelegal requirements. For more information, pleasecontact a Volvo retailer.

Related information
Contacting Volvo (p. 26)
Volvo Structural Parts Statement (p. 39)

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Terms & Conditions for Services
Volvo offers services to help make driving yourVolvo as safe and comfortable as possible.
These services comprise everything from assis-tance in emergencies to navigation and variousmaintenance services.
Before using the services, it is important to readthe Terms and Conditions for the services atsupport.volvocars.com.

Related information
Customer Privacy Policy (p. 35)
Customer Privacy Policy
Volvo respects and safeguards the personal pri-vacy of everyone who visits our websites.
This policy refers to the handling of customerdata and personal information. The purpose is togive current, past and potential customers a gen-eral understanding of:
The circumstances in which we collect andprocess your personal data.
The types of personal data we collect.
Why we collect your personal data.
How we process your personal data.
The policy can be read in its entirety atsupport.volvocars.com.

Related information
Terms of use and data sharing (p. 500)
Terms & Conditions for Services (p. 35)
Data recording (p. 33)
Important information onaccessories and extra equipment
Incorrectly connected or installed accessories orextra equipment may have an adverse effect onthe vehicle's electronics.
We strongly recommend that Volvo owners useonly genuine, Volvo-approved accessories, andthat accessory installations be performed only bya trained and qualified Volvo service technician.Certain accessories only work when the associ-ated software is installed in the vehicle's com-puter system.
The equipment described in the Owner's Manualis not available in all vehicles. Vehicles may beequipped differently depending on marketrequirements and national or local laws and regu-lations.
Optional or accessory equipment may not beavailable in all countries or markets. Please notethat some vehicles may be equipped differently,depending on special legal requirements. Formore information on which equipment is standardand which is an option or accessory, please con-tact your Volvo retailer.

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NOTE
Do not export your Volvo to another countrybefore investigating that country's applicablesafety and exhaust emission requirements. Insome cases it may be difficult or impossibleto comply with these requirements. Modifica-tions to the emission control system(s) mayrender your Volvo not certifiable for legaloperation in the U.S., Canada and other coun-tries.

WARNING
CALIFORNIA proposition 65
Engine exhaust, some of its constituents, andcertain vehicle components contain or emitchemicals known to the state of California tocause cancer, and birth defects or otherreproductive harm. In addition, certain fluidscontained in vehicles and certain products ofcomponent wear contain or emit chemicalsknown to the State of California to cause can-cer, and birth defects or other reproductiveharm.
WARNING
Certain components of this vehicle such as airbag modules, seat belt tensioners, adaptivesteering columns, and button cell batteriesmay contain Perchlorate material. Specialhandling may apply for service or vehicle endof life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.

WARNING
The driver is always responsible for operatingthe vehicle in a safe manner and for comply-ing with current statutes and regulations.
It is also essential to maintain and service thevehicle according to Volvo's recommendationsas stated in the owner's information and theservice and warranty booklet.
If the on-board information differs from theprinted owner's manual, the printed informa-tion always takes precedence.

Related information
Accessory installation (p. 36)
Connecting equipment to the vehicle's datalink connector (p. 37)
Using the Owner's Manual (p. 21)
Accessory installation
We strongly recommend that Volvo owners useonly genuine, Volvo-approved accessories, andthat accessory installations be performed only bya trained and qualified Volvo service technician.Certain accessories only work when the associ-ated software is installed in the vehicle's com-puter system.
Genuine Volvo accessories are tested toensure compatibility with the performance,safety, and emission systems in your vehicle.Additionally, a trained and qualified Volvoservice technician knows where accessoriesmay and may not be safely installed in yourVolvo. In all cases, please consult a trainedand qualified Volvo service technician beforeinstalling any accessory in or on your vehicle.
Accessories that have not been approved byVolvo may or may not be specifically testedfor compatibility with your vehicle.
Any of your vehicle's performance and safetysystems could be adversely affected if youinstall accessories that Volvo has not tested,or if you allow accessories to be installed bysomeone unfamiliar with your vehicle.
Damage caused by unapproved or improperlyinstalled accessories may not be covered byyour new vehicle warranty. See your Warrantyand Service Records Information booklet formore warranty information. Volvo assumes noresponsibility for death, injury, or expenses

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that may result from the installation of non-genuine accessories.

Related information
Important information on accessories andextra equipment (p. 35)
Connecting equipment to thevehicle's data link connector
Incorrectly connected or installed software ordiagnostic tools may have an adverse effect onthe vehicle's electronics.
We strongly recommend that Volvo owners useonly genuine, Volvo-approved accessories, andthat accessory installations be performed only bya trained and qualified Volvo service technician.Certain accessories only work when the associ-ated software is installed in the vehicle's com-puter system.
On-board Diagnostic (OBDII) socket under the dash-board on the driver's side.
NOTE
Volvo Cars takes no responsibility for the con-sequences of connecting non-authorizedequipment to the On-board Diagnostic(OBDII) socket. This socket should only beused by a trained and qualified Volvo servicetechnician.

Type approval
USA
FCC ID: 2AGKKACUII-06
This device complies with part 15 of the FCCrules. Operation is subject to the following twoconditions:
(1) This device may not cause harmful interfer-ence, and
(2) this device must accept any interferencereceived, including interference that may causeundesired operation.

WARNING
Changes or modifications not expresslyapproved by the party responsible for compli-ance could void the user's authority to oper-ate the equipment.

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Canada
IC: 20839-ACUII06
This device complies with Industry Canadalicense-exempt RSS standards. Operation is sub-ject to the following two conditions:
(1) this device may not cause interference, and
(2) This device must accept any interferencereceived, including interference that may causeundesired operation.

Related information
Important information on accessories andextra equipment (p. 35)
Technician certification
In addition to Volvo factory training, Volvo sup-ports certification by the National Institute forAutomotive Service Excellence (A.S.E.).
Certified technicians have demonstrated a highdegree of competence in specific areas. Besidespassing exams, each technician must also haveworked in the field for two or more years before acertificate is issued. These professional techni-cians are best able to analyze vehicle problemsand perform the necessary maintenance proce-dures to keep your Volvo at peak operating con-dition.

Twin Engine vehicles
Technicians performing work on a vehicle withelectrification should also have the necessarytraining and specialized certification required forperforming repairs and/or maintenance on avehicle with electrification.

WARNING
A number of electrical components in TwinEngine vehicles use high-voltage current andcan be extremely dangerous if handled incor-rectly. These components and any orange wir-ing in the vehicle may only be handled bytrained and qualified Volvo service techni-cians.
Viewing the Vehicle IdentificationNumber (VIN)
When contacting a Volvo retailer, about e.g. yourVolvo On Call subscription, your Vehicle Identifi-
cation Number (VIN4) may be needed.
1.Tap Settings in the Top view in the centerdisplay.
2.Proceed to SystemSystem Information
Vehicle Identification Number.
> The vehicle identification number will bedisplayed.
The VIN can also be found on the first page ofthe Warranty and Service Records Informationbooklet, on your registration card, or by looking atthe dashboard through the windshield.
The VIN has a similar location on all models.
4Vehicle Identification Number

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Safety
The vehicle is equipped with a number of safetysystems that work together to help protect thevehicle's driver and passengers in the event ofan accident.
The vehicle is equipped with a number of sensorsthat may react in the event of an accident andactivate different safety systems, such as the air-bag system and seat belt tensioners. Dependingon the specific conditions of the accident, e.g.collisions at certain angles, overturning or swerv-ing, the systems react differently to help providethe best protection.
There are also mechanical safety systems suchas the Whiplash Protection System. The vehicleis also built so that a large part of the force of acollision is distributed to the vehicle's members,pillars, floor, roof and other parts of the body.
After an accident, the vehicle's safety mode maybe activated if any important function in the vehi-cle has been damaged.

Warning symbol in the instrument panel
The warning symbol in the instrumentpanel illuminates when the vehicle'selectrical system is in ignition mode II.The symbol will go out after approx. 6seconds if no faults are detected in the vehicle'ssafety systems.
WARNING
If the warning symbol remains illuminated orswitches on while driving and the messageSRS airbag Service urgent Drive toworkshop is displayed in the instrumentpanel, this indicates that something in thesafety system is not functioning properly.Volvo recommends contacting an authorizedVolvo workshop for repairs as soon as possi-ble.

WARNING
Never attempt to alter or repair any of thevehicle's safety systems yourself. Incorrectlyperformed repairs to any system could impairfunction and lead to serious injury. Volvo rec-ommends contacting an authorized Volvoworkshop.
If this dedicated warning symbol is notfunctioning, the general warning sym-bol will illuminate instead and the samemessage will be displayed in the instru-ment panel.

Related information
Safety during pregnancy (p. 43)
Occupant safety (p. 43)
Reporting safety defects (p. 44)
Recall information (p. 45)
Seat belts (p. 47)
Airbags (p. 52)
Whiplash Protection System (p. 46)
Safety mode (p. 61)
Child safety (p. 63)

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You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov, where you can also
enter your vehicle's VIN (Vehicle Identi-
fication Number) to see if it has any
open recalls.
Volvo strongly recommends that if your
vehicle is covered under a service cam-
paign, safety or emission recall or simi-
lar action, it should be completed as
soon as possible. Please check with
your local retailer or Volvo Car USA,
LLC if your vehicle is covered under
these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).

Reporting safety defects in Canada
If you believe your vehicle has a defect that couldcause a crash or could cause injury or death, youshould immediately inform Transport Canada inaddition to notifying Volvo Car Canada Ltd.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada - RoadSafety, 80 rue Noël, Gatineau, (Quebec) J8Z 0A1

Related information
Safety (p. 42)
Occupant safety (p. 43)
Recall information (p. 45)
Viewing the Vehicle Identification Number(VIN) (p. 38)
Recall information
On our website, select the "Own" tab on theupper left side of the screen and click the head-ing "Recall Information" on the right side of thescreen. Enter your Vehicle Identification Number(VIN) for your vehicle (found at the base of thewindshield). If your vehicle has any open Recalls,they will be displayed on this page.
You can also enter the Vehicle IdentificationNumber in the search field on the NationalHighway Traffic Safety Administration's (NHTSA)website at: www.nhtsa.gov.

Volvo customers in Canada
For any questions regarding open recalls for yourvehicle, please contact your authorized Volvoretailer. If your retailer is unable to answer yourquestions, please contact Volvo Customer Rela-tions at 800-663-8255, Monday through Friday,8:30 A.M. to 5:00 P.M. EST or volvocars.com/ca.You may also write us at:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
www.tc.gc.ca